1. Kihei Auto Sales

    1. Kihei Auto Sales

    0

    Kihei, HI

    Cancel

    Open app

    Search

    Kihei Auto Sales

    3.7 (82 reviews)
    Closed Closed

    Services - Kihei Auto Sales

    Oil changes

    Routine automotive maintenance

    Kihei Auto Sales Photos

    You might also consider

    Recommended Reviews - Kihei Auto Sales

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    One phone call and done.    STAY AWAY FROM KIHEI AUTO SALES !!!
    Greg S.

    BUYER BEWARE: RUN, DO NOT WALK AWAY FROM THIS BUSINESS. What should have been a simple, straightforward cash transaction turned into a huge fiasco, with one lie after another leading to two full days of wasted time. I live on Oahu but travel to Maui a couple of times a month. I began renting electric Chevy Bolts from Payless at the Kahalui airport, and I fell in love with the car. It was quick, sporty, and free of gas, oil, tune-ups, transmission issues, and potential expenses. So, I started looking for one to buy. That is when I found Kihei Auto Sales, and I wish to hell I had never stumbled across their name! I found Kihei Auto Sales on Facebook Marketplace, and they had the vehicle that I wanted. I had cash in hand--no credit necessary. Subsequently, I got passed off to a salesgirl (and I use that term very loosely) named Ahnanda, who seemed friendly and pleasant. She offered to send me the Carfax on the vehicle I wanted and some additional photos within minutes. This was a 2:00 p.m.Thursday. I waited and waited for the email from her because I had sent her an email, so all she had to do was reply to my email. Yet nothing came. At 6:15 p.m., I called Kihei and asked for Ahnanda, but I was told she had gone home for the day. I asked the guy on the phone if he could forward me the Carfax and photos, and he said that he didn't want to "get into her files." About 9:15 a.m. Friday morning, I called and spoke with Ahnanda, who told me that her work email was "glitchy" and that she had emailed me the stuff the evening before she left. However, she said that she was with a customer and was in the middle of getting their insurance paperwork, but she would get the stuff sent through her Gmail once that was done. At 10 a.m., she texted me asking me if I had received the stuff, and I said no. I never received it, so I sent her another email she could reply to. There would be no possible excuse for her having put in the wrong email address. At 11:05 a.m., I received the Carfax. No photos. At 11:43, she told me she was finishing up with a customer. She thanked me for my patience and told me she would call once they left. Keep in mind that I only needed to know how to pay my money to them to pay for the car in full. That's it. There was no bickering, stories, or credit checks. It was just a straightforward conversation to pay them over the phone or through Venmo or whatever. Nothing more was necessary. Now get this... at 1:10 p.m., she sends me a text message and says she is finished doing the insurance and will be calling me soon. Now we have wasted another 4 damn hours doing a customer's insurance paperwork? I call BS! That is when I started looking for another dealer because if they are too damn busy to make a simple call to a cash customer in 24 hours, then they are disrespectful of my time and don't deserve my hard-earned money. After never hearing back from Ahnanda, I sent her this text message @ 6:22 p.m. Friday evening: "This is two days in a row that you have left me hanging waiting on you. You screwed up my entire day! I've got cash in hand to buy a car, and I just wanted you to call me to tell me how you wanted me to get it to you. I don't know how the hell you stay in business treating cash customers this way! " She responded, trying to make it my fault and claiming that I never gave her respect. I have given you the conversation to this point, verbatim, but here's what she had the gall to reply to me: "I'm sorry you feel that way. I've been busy all day with customers and have communicated with you about it. We're a small family owned dealership on a small island. We only have 4 workers. I have to help the people that show up on the lot. I'll have my manager contact you tomorrow. I have treated you with nothing but respect. I wish I got the same back. Thanks." The conversation got ugly after that, and I told her and her boss where they could stick that vehicle. I can't put the language I used in this review, or it will get denied. I was uber pissed. She wasted two days of my life when I was trying to pay CASH for a car. She kept trying to message me after I told her twice never to contact me again, so I blocked her. I would bet money she kept messaging me, but I don't care. This morning at 11:00 a.m., I will pick up my Tesla from a dealer in Honolulu. I have attached a photo. They didn't seem to have a problem returning a phone call or taking my cash. BUYER BEWARE: RUN, DO NOT WALK AWAY FROM THIS BUSINESS.

    Michelle M.

    We recently bought a car from Frank. Not only did he give us an incredible deal, it was the easiest, non pressured experience ever. He was honest and fair, something you rarely see at car dealerships. Zalo who finished our paperwork was great too and a good conversationist. Dee in accounting was very nice and helpful with excellent customer service. We had to have some minor work done on the car a few weeks later and called Frank, who is now the sales manager-congrats and great for business, he was able to get us in and car fixed in just two days at a very reasonable cost. If you are looking for a vehicle, I highly recommend contacting Frank, he will not play games, he will listen, and he will make sure you are taken car of.

    Aloha thank you, Byron!!
    Lauren T.

    If you're looking for that feeling of Ohana ( that family owned and operated kind of customer service), then look no further than a Kihei Auto Sales! I was transferred here from the mainland renting a car for the first month. I went to Kia auto sales, and Byron made me feel like I was family. He encouraged me. He made the process simple and easy. He said he would even help, by giving me a loaner car until the car was buying was ready. ( Two days ) and even help me to return my rental car early -to save me money. I ended up getting the car in my dreams!! A car i wanted for 20 years!! I went looking for something more practical, but I did mention that I always wanted a Mercedes convertible.. Byron is such a good listener, and he really has a big heart he wants everyone's dreams to come true if he can help he will, and he knew that my head was telling me to go practical for my heart was telling me get what you want girl !!! I told him I would take it for a spin , so when I pulled in , Byron had it parked in the front ( with the top down) music bumping What a experience!! -it was love at first sight! I drove it and loved it, but I didn't wanna get too excited. I didn't know if I would be able to qualify for it. -but I did !!! and I I was so happy! and so grateful. that I went to Kihei Auto Sales 1st.. -my experience worked out better than I expected. When I walked in that day, I didn't know that was such a beautiful car like that that I wanted for so long , was even an option for me...but it turns out it was!! I highly recommend Kihei Auto Sakes to anyone and everyone. The entire team was nice and helpful, and just made it easy for start to finish. And by the way, they also own a quick oil, change place in Kahului that will happily service your vehicles. I'll be giving them my business there as well. - you should be careful what you wish for you just might get it!! #Grateful

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    4 months ago

    Business owner information

    Photo of Dan H.

    Dan H.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Greg S.
    53
    40
    44

    2 years ago

    Business owner information

    Photo of Dan H.

    Dan H.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    6 months ago

    They are currently helping my gal with her car. Chris is great over the phone. And very attentive to his customers needs!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Huge mahalos to Braddah Chris he hooked me up with a killah Tacoma for a good deal. 100% recommend go to Braddah Chris at Kīhei Auto Sales!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    20% interest rates. This place is a joke. Don't go here unless you absolutely have too. They will bleed you dry if you let them.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lauren T.
    7
    29
    165

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ron V.
    624
    10
    0

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Dan H.

    Dan H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of DJ S.
    0
    227
    16

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Alex M.
    35
    18
    14

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Stac S.
    137
    20
    17

    7 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B M.
    0
    2
    0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G A.
    0
    19
    1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    I just purchased an SUV from Kihei Auto Sales. Ben is a great and honest agent, he helped me through the process. Thank you so much!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jacy P.
    0
    14
    10

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 9
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Kihei Auto Sales

    Review Highlights - Kihei Auto Sales

    Frank was very nice and was not aggressive, which was awesome since this was our first car-buying experience.

    Mentioned in 14 reviews

    Read more highlights

    You might also consider

    Kihei Automotive - Kihei Automotive Crew

    Kihei Automotive

    (88 reviews)

    I used this business for a pre purchase inspection and was so impressed with them I decided to use…read morethem for some repairs to my Ford Raptor (new rotor install and removing a broken air horn). They were very helpful, honest, and friendly, and returned calls quickly when needed. Competitive pricing and professionalism wins through every time, hence their 5* review from me and the great reviews below on Yelp. Do yourself a favour and take your car to this family owned business, Jake will help you get your vehicle running smoothly again.

    I called them and got an answering machine. I left a message, saying that I wanted to replace the…read morefront brake pads ONLY on my Nissan van, explaining that the rotors are in perfect condition (the van has only 48,000 miles, and never carried more than 700 pounds, way below the normal payload on those heavy-duty vans). They called back and quoted $1,040 for the front brake pads + rotors. Again, I explained that the rotors are in perfect condition and do not need replacement. They replied that if I refuse to do the rotors, they won't replace just the brake pads. The surface of the rotors has no grooves, no scratches, they are not warped, and the pads have still 2-3 mm thickness; the brakes do not squeal. This is bargain-basement sales tactics, trying to push for the purchase of parts that do not need replacement. Shameful! Incidentally, their quote for pads + rotors was 50% higher than that of another shop that I have been using for years. I am taking my business elsewhere, and will not give them another call in future, as they are out to rip people off.

    Goodyear Auto Service

    Goodyear Auto Service

    (74 reviews)

    After hitting a pothole from this weekend's storm, both of my driver side tires became flat. I was…read moreable to make an appointment online to Goodyear for a 2 days later. Highly recommend this location. They are very hard working & with the amount of calls due to the storm - I cannot share my appreciation enough for their service. I also am a huge advocate for buying the road hazard add-on. The roads on Maui have plenty hazards that I've been fortunate to have had road hazard warranty at least twice now where they replace the tire within a set amount of years. Special shout out to Trish or Trisch (not sure spelling my apologies!), for being warm & welcoming even on a day where my tow truck was really delayed to get to the shop, there are customers right and left over the island. Super appreciated & I will always return to Goodyear.

    Scheduled an oil change online confirmed the appointment. Then 30 mins before I was supposed to be…read moreseen they called and said they were booked for the day and they would have to reschedule me. I scheduled the appointment for that because it was my only day and they made me waist my entire day off for nothing. The girl on phone was rude and acted like I was bothering her and that she did not have any time to deal with my appointment I went there before to have my tires worked and the same girl in front behind the computer gave me attitude again, she has the worst customer service skills I have ever been witness too if you deal with anyone else's there you might have a better experience. but because of her I will not go back unless I'm forced to

    Kihei Auto Sales - oilchange - Updated September 2026

    Loading...
    Loading...
    Loading...