There are two pages about this place and I don't know which one to post on, so I will post on both…read morehoping to be heard. I usually never write reviews because I don't know who really looks at them but I am so beyond frustrated with this place that I figured, why not share my experience. I am at a loss for words for how crappy of a stay this place was. Location is terrible, constant commotion, police and fire truck sirens constantly going off and not to mention the loud train that passes by every couple of hours. This was not worth what I paid for. Only bonus is the fact that this place is within walking distance of many good restaurants.

We rented a townhouse for a family get together. When we arrived late at night to check in, the…read moreunit had not been cleaned due to some mix up with the cleaning crew. It was filthy. It took four calls to the management number to get an answer, but about 30 minutes after our arrival the manager came with several people and cleaned the unit. Problem was, the carpet smelled of mold throughout the unit but management didn't acknowledge that or clean it. The unit was spacious and comfortable otherwise, but the unpleasant smell and the inconvenience and stress of our arrival (it was 1030 at night before we could get our small kids to bed) means we are not likely to return.

We returned to Eagle Crest on an Interval International exchange using our Kona Coast Resort unit…read more Eagle Crest is a large project and it's a little confusing about which projects are managed by what company, so I am specifically reviewing the Worldmark Resort property and should not be applied to any other hotels or resorts at Eagle Crest. We have stayed at several Worldmark properties in the past, and this is our definite favorite. First off we were able to fly directly into Redmond from SFO, avoiding a two drive from Portland as that's how we came last time. The airport is small but that's a plus as far as we were concerned, and our Costco rental car from Budget was fine. Our check in was easy and Kiyah was a great rep for Worldmark. We got a text from her a few minutes after we were in the unit asking how things were, and that was a nice touch. The 2 bedroom 2 bath unit was perfect. We own two vacation rentals and live in Kona and are appreciative of a job well done. Everything was immaculate, and it seemed like it had been recently updated. I had called the week before, asking for a unit on the Deschutes river side, and we happily had an end unit with a great view. The gal I spoke with was friendly and let me know that checkin had moved so I had a google map address which made it easy to find. The kitchen had everything one could ask for and more. The dishwasher was the only appliance that needs retirement lol. The bedroom with attached bath and a work desk was excellent. It was relaxing to take a long hot bath in a huge tub after a long flight. We used the Weber grill on the patio three times during the week we were there. The Sisters meat market in Redmond is well worth a visit. One word of warning for people that have problems with stairs: this is a multi floor unit. You enter at one level and go down a flight of stairs to the living room and kitchen and one bedroom with two twins. From the entry you go up a flight to the main bedroom with huge bath/shower and king bed. So there are lots of stairs if you are going up and down from the living room (which is so cozy with the gas fireplace) up to the main bedroom. I'd find someplace else that had less stairs if that's a criteria. I'm typing this as I use the fast 500 mbps (ookala speedtest) internet and we are streaming from our ipad all of our regular addictions. My one complaint, and it is a major one, is the horrible cheap mattresses. There were far too firm, and terrible for both of our backs, resulting in back and neck aches. Perhaps they'd sourced them from a cheap manufacturer, but saving money on mattresses is foolish especially these days when you are judged on how comfortable a nights sleep is. We managed to survive by taking the comforters from the twins and placing them across the king mattress where our hips and shoulders were aching and then got a couple more blankets from housekeeping. It helped, but not enough. We fortunately were staying in an airbnb the following week with a fantastic mattress and the contrast was stunning. I complained about this on our last visit, hopefully with the management change that happened in the summer they will allocate funds to refresh a crucial part of the guest experience, a restful nights sleep. Again, this is a Worldmark exchange and should not be confused with any other property at Eagle Crest. Interval International exchanges have different rules and costs and things like internet access are included. Your experience without being an II member or Worldmark owner may be very different. We exchanged a week in a beautiful timeshare in Kona to stay here and were quite happy. For us, this is one of our favorites and we will definitely be back. Mahalo.

Arrived to phones in the unit not working, repeated trips to the lobby to get Key cards that…read moreworked....then AC failed on the first day...not able to move to working unit so endured portable AC units in the living room and upstairs suite (which blocked door to bathroom) for the remainder of the week. Been coming here for 25 years...probably not again.

Great people running the center and it is clean with good choices for equipment. Would like to see…read moresome free weights here.

The pool is great. This time of year it is very busy. There are also other pools in Eagle Crest so…read morecheck those out as well

We used Central Oregon Rentals in July for a memorial luncheon gathering at our neighborhood…read moreassociation lodge. They assisted us in planning the layout to accommodate our 80 guests. We rented tables, chairs, linens and beverage servers. The rental items were all in good condition and the set up and take down went seamlessly. We especially appreciated the reschedule of take down to a later time due to needed family accommodation. We couldn't have been happier with the service and support and highly recommend Central Oregon Rentals!

Central Oregon Rentals is A+++. We rented five sleds for the Saturday between Christmas and New…read moreYears. The sleds were loaded into a five-place enclosed trailer and ready to go when we arrived at the shop. Michael the owner gave us a thorough run down of the trail systems (I've ridden in Minnesota a lot, but first time in Oregon), a walk through of the sleds, and other general tips. They also had a complete lineup of decent rental equipment, although renting isn't ever has good as having your own gear that you're used to. All of the sleds were quality Ski-Doo long tracks. We had two 850's that rocked the trails and the powder, two 600's for the less experienced riders, and one 900 two-up. Unloading and loading was easy, and it was a short 25 minute drive to the snow park. Great rental experience - would definitely rent again from Central Oregon Rentals. Thoughts about the Deschutes trail system around Mt. Bachelor: 1. We rode on what had to have been one of the busiest days of the year - bad planning on our part. By the time we got to the Wanoga sno-park the parking lot was full, but it really wasn't full: they could have fit at least 1/3 more rigs if folks would learn how to park. There was literally 10' between some rigs. We ended up parking along one of the roadways inside the snow park which worked. If you could beat the mountain traffic and make it higher up it would be better. See #2 below. 2. The trails leading up to the Mt. Bachelor - especially Trail 5 - were AWFUL. So many riders chewing it up, even though they were groomed the night before. They were even worse coming back down. If you like going 10 mph max on washboards you'll love them. Once we got past the mountain, Trail 5 was better, but not great. 3. The 250 miles of the Mt. Bachelor trail system is beautiful, but TBH after riding Minnesota, Wisconsin, and the UP, the trail system around Mt. Bachelor isn't the place to go for hard core riding. We rode all day and maybe got 40 miles - in the upper Midwest we'd get at least 100 miles on a low day. This is partly due to the number of people and the trail conditions, but there just aren't the same miles of trails if you really like to ride. 4. The stop at the Elk Lake resort was great. Definitely worth they trip out there. Would we ride the Deschutes Trail System again? -Yes, and we would definitely rent from Central Oregon Rentals. -Yes, but on a weekday or during the shoulder season. Definitely NOT on a holiday weekend. -Yes, but explore starting at a different location.

We really really enjoyed this lovely retreat home in Sister's as we visited Smith Rock State Park…read more Such a beautiful part of the country and what a great choice we made for the 6 of us in this perfectly appointed, very professionally run retreat space. Bright, clean, spacious, it's so ample with two living room spaces and ample bedrooms (that have GREAT mattresses in them btw), we felt so fortunate to have this to come back to after some aggressive hiking. The kitchen is superbly appointed, with a fantastic stove - and a grill that works. You will love this space! We will be back next year and this will be our spot. Felt so luxurious for the pricing. PS: excellent communication from the management using text messaging which we love. Easy entry, customer service was terrific (we didn't need anything).

We live in Sisters and have had our home listed with this management company. Thanksgiving and…read moreChristmas were such a disappointment. Thanksgiving we rented a 2 bedroom condo that we have stayed in many times prior to this rental. Who uses single ply toilet paper and paper towels? We have one garbage bag for entire time. How about white hotel towels and flat sheets? Who does this? I personally only use a flat sheet as a top sheet. Uncomfortable beds, but ok for Thanksgiving Dinner. Can't find the link that we link for the Pine Meadow Condo on W Washington Christmas was an entire disaster!!! Smoking oven, twice, the oven and microwave are original to this condo located on Jefferson St. Limited Cheap Mixing Bowls, Horrible Kitchen Experience. Same single ply paper towels and toilet paper Most uncomfortable bed in the master, top locks in the heat and the. Had to eat out most of our meals and that wasn't the plan. https://www.sistersvacation.com/vacation-rental-home.asp?PageDataID=185769&AD=1/15/2023&DD=1/18/2023 The Ponderosa Lodge is a great option and we should have stayed there. Had to eat out anyway!