Great place and the owner is super cool ! She will help you get the perfect piece . They have plenty to choose from . I've been coming here for a few years and I always find a unique piece. the price is always reasonable read more

DO NOT GO HERE!!! Avoid this place at all costs! I asked to have one link removed from a brand-new bracelet, and the owner charged $67 for the service. When the bracelet was returned, it was completely damaged--she used such intense heat that the gold was discolored. Another jeweler I consulted was shocked by the damage and confirmed the work was irreparable. He also mentioned it shouldn't have cost more than $20. If zero stars were an option, that's exactly what this shop deserves. read more

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Kim Lien Jewelry is the absolute best! They are such nice people and are so friendly, they really make you feel welcome. They have a GREAT selection and I've gotten my necklace fixed here along with a new Jade pendant. They are not pushy or rushing you at all and I really like that about them. read more

They had a great selection of 18k gold necklaces i was looking for. I was able to get it resized within an hour! Great value

Don't go there at all to buy anything. lady there don't explain their return policy on jade rings , and when you brought it for $1,646 and you want to trade it back in for another selection she gaves you a value of $500 . read more

DONT GET YOUR WATCH BATTERY REPLACED HERE THE LADY BROKE MY WATCH. I brought in my Michele watch to get the battery replaced. I have gone here once before, it was easy and fine by another person. Not today. A lady did it and took over 20 minutes, returned the watch broken. See fuzzy pic below. The Mother of pearl was cracked, dial moved over and curved , the crown no longer moves nor does the watch. The worst part was the employees tried to tell me they do this daily, and that it was already broken. That's impossible, I take care of my things and would never ever have missed that. The pictures can't even capture what they did. There's several cracks all over. To compare, it used to say "Swiss movement" below and it's so off, you can barely see it. They just didn't want to pay for it, all they said was "well I didn't charge you" and the lady tried to hide in the back when i came back. To add salt to the wound, the watch has since doubled in cost since I purchased it. I'm sure they just didn't want to pay $1300 to replace it. If they can't stand by their work, consider what else they're shady about ! Shit happens, what's really upsetting is that they would not own up to it or try to make it right in any way. I would not be writing a review against a small business like this if they exhibited any integrity. The watch is completely useless now. read more

I brought 2 energizer ecr2032 batteries for $32 dollars. Not sure if I got ripped off but I saw the same brand on eBay for $3 dollars. Update: I def got ripped off. The batteries died a couple days later. Def won't be coming here for anything else. If they upcharge this much for batteries, I wonder how much they will for their jewelries. read more

I highly recommend having anything you buy at Kim Lien Jewelry store lab tested for Gold karat content. They were unsure of karat content and told me conflicting, confusing and suspicious things about their own suppliers. Buyers be ware! Also note- they don't allow any returns for any reason. read more

Got my wedding ring here & I love it! I just wish they had ring specials. And I always think, maybe because of my race and or language barrier. Either way, I love my ring and they sized it free of charge! I would definitely return, despite my thoughts. They have really nice merchandise and I will be supporting their local business! read more

Excellent!!!! Walked in with a broken chain, walked out 15 min later with chain like new! The owner gave me a tour of their beautiful selection of jade and gold jewelry. They only charged me $10! Definitely coming back again! read more

Called this place a minute ago and after the fifth ring a lady answered. I asked if they did ring resizing and she said "no?" As if she was confused . I asked again (since they are a jewelry store) , do you guys do ring resizing and she just hung up on me. If you aren't going to be customer friendly, then you shouldn't have a business that is based on a customer clientele. I will not be referring this place... too bad, I was also in the market for a wedding ring. If I could give this place a zero, I would. read more

Just had a ring resized again after Dennis jewelry in Alameda did it wrong. Dennis charged $65 and did a sloppy job and the ring still didn't fit. This place charged $10 and the solder is much cleaner looking. The only reason I'm not giving 5 stars is because the older lady who works here couldn't read the ring sizer right at all and I had to read it for her. They did a great job on my ring though! Yay Chinatown! read more

Great place, and people were nice where I first arrive. Probably the two people below had wrong timing? They do have their ups and down and they are all humans too, because I've been there several time. However, there's only one particular worker that has a bad attitude vibe then all the workers. Anyway, my mother and I visit the shop for repairs and which is quite good! They'll tell you how long it would take and always get on time. However, if they cannot fix it, they will simply tell you and give it back. It is a good thing that they charge you after they repair the item, so you don't feel rip off.. So whomever the person said they are a rip off, they are not. Not like other stores that you have to pay before they get it fix. Anyways, I would like to argue with trustmeonthis t. about gold shops talking about them. If you realize, there is competition in chinatown. Almost every shop will dislike each other because one cannot gain that much profit than the other. /common sense really/ Thus, they talk really bad each other, and if you simply ask other stores name then they will talk sh*t about so the other competition would have a bad reputation. Simply this applies to a lot of stores worldwide. So don't really simply believe people in Chinatown because everyone talk bad about each other on purpose. Also it's very rude to shame the whole family because I've met few of the children (the owner grandchildren) in stores and quiet innocent to me. Plus the owner does not have a daughter at all. Also everyone makes mistake, no one is perfect in the world. /I've recent visit the shop again for changing my watch battery/ I have encounter that they were about to be con from 2 sellers who is trying to sell. They were about to do the switch the real gold to a fake one to sell from their pocket. I saw that too! The owner realize it and definitely told them to get out. They have their "rude" attitude is for a reason. They try to intimate gold sellers who are about to con them(they think they will con). Every sellers are unknown unless they are regular costumers.Do this to basically everyone, if it's a real thing then they become friendly. The owner told me stories that they got robbed and cheated when the bought gold, so they have to be cautions about it. I don't blame them for being really cautious because they already lost more than 20k from all the coning from the "costumers". So they don't really believe stories because that was way gone when a lot of con artist tell about the same stories over and over again. So for the person who had bad experience, just blame the con artists from the past that make them cautious have gave a bad attitude bad towards sellers. read more

DON'T EVER PIERCE YOUR EARS HERE!!! i give this place ZERO stars because it was the most unprofessional rude shoddy unhygenic job i've ever seen. i REALLY REGRET doing it, but whatever, it's already done. i have no clue why i proceeded-- actually i know why i was pressured. the lady kept saying hurry up, i'm leaving. she kept rolling her eyes at me, when i was hesitant to do it she mildly pushed me and punched my ear really fast to get it over with. OMG please don't ever go here. she had earrings all piled in a box, nothing was sterilzed. i know i'm stupid, it all happened so fast and i felt so pressured. when she was done piercing my ears, she just left and said nothing- I KID YOU NOT! she was a BITCH. she said, we pierce everything, just not nose. omg they gotta be kidding me. don't go here to get anything pierced, OR do any of their business ok. next time i will go to very reputable piercing place. THIS WAS THE WORST UNPROFESSIONAL UNHYGENIC SERVICE I EVER GOT IN MY ENTIRE LIFE. she did everything as fast as she could, and she literally flew out the door, what a bitch. ew. DON'T GO HERE DON'T DO ANY BUSINESS HERE WHATSOEVER. THANKS. take it from me! whatever it's just a stupid fucking ear hole, if i don't like it i'll just let the motherfucker close up. :( read more

this place is wonderful . i got my ears pierced here and they did it for a good price . $4 for one hole and it comes with an earring . how awesome of them . they also did 2 holes at the same time because i asked . coooool ! read more