I had a very disappointing experience with this business. When I first called to inquire about their services, the owner was extremely impolite but insisted I send a text with my email, name, and preferred dates. I followed her instructions but then spent almost two weeks trying to set up an appointment, with little to no communication from her end. When she finally did respond, she was rude and dismissive, even going so far as to tell me I could just get my money back and use some very unprofessional language. This is not the kind of treatment anyone should expect when dealing with a business. I strongly advise looking elsewhere for better service and communication. Anyone with common sense can see how she treats people. Just check the other comments. I'm not the only one who was treated badly by her. read more

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Never felt worse. She walked on my back and I felt like my skin was being ripped off by the sliding on my skin and the fact that her feet were crusty. She was once good and the experience relaxing. As far as reliability not so much, a few years ago I bought a package of a series of massages. I didn't get a massage for about one year because I was working long hours. When I was able to book, I was charged full price for the massage because she had no proof of my buying the package. My credit card statement she said was for one massage and the tip. The package did not have an expiration and her "new system" should have recorded transactions especially for people that bought the package. When I got my massage, I felt like I was being punished. Definitely not a relaxing experience. I get messages on telegraph which makes sense that businesses use alternate methods to reach their audience, but they are of the political kind and that by no means inspires tranquility. It is sad because it was once good, I did buy a package of massages once. I write this because I recommended Kim to a friend and they had an experience trying to book and when they finally got in we're treated poorly but thankfully not walked on read more

I have had a wonderful experience seeing Kim for Shiatsu and homeopath treatments for 20 years. Kim is amazing. She has helped my back and neck feel better. Overall I feel like a new person after Shiatsu. She helped me through the healing process after falling down 10 stairs and separating my right collarbone and breaking my 4th and 5th metatarsal on my left foot. She also fixed the clicking that was happening with my collarbone. I got the full range of motion back. Kim has helped me with shingles with homeopathic remedies. She also has given me remedies for other health issues as they have occurred. I think highly of her abilities and would absolutely recommend her services. read more

This lady is fucking insane. I saw her Groupon and purchased 2 vouchers one for myself and one for my daughter. Then I went to her website to try and book the appointment but her website indicated to send text instead. So that is what I did but instead of happily honoring the Groupon I purchased, she treated me like I am some sort of low life customer trying to take advantage of her businesses because I bought the damn Groupon. The she gave me her run down and it all went down hill from there. See my text messages with her...she is one koo koo lady. Scary!! read more

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I had acute neck and shoulder pain. I knew I didn't want a groupon or to sample the field of practitioners. I had worked with Kim 5 years ago and knew that she was the best for my pain. The studio is magnificent: soothing, visually pleasing, and creates a serene mood right when you walk in. Kim worked a very generous hour...probably closer to 90 minutes and my relief was palpable. I could move my neck without pain. We spoke about the core of her knowledge and practice and I realized there is so much more Kim can add to enhance my well being. I bought a package for 4 sessions. I am considering working with her and her homeopathic practice as well. Unlike most, Kim addresses the whole structural body, the internal organs and chemistry, as well as how these systems combine with our spiritual life to express problem areas. As a person who has experience in the medical field has tried many healing techniques, I feel Kim brings it all. Highly recommend read more

BUYER BEWARE. Honestly, this was the most problematic, bizarre, and upsetting massage of my life. Physically it was fine, nothing to write home about. It was what she said that leads me to honestly regard this woman as dangerous to anyone who has experienced any kind of trauma or who has the slightest inclination to dislike bigotry. To start she asked me several times about intimate details of how I'd lost my husband (asking twice what happened and where I was when I "got the call"), even though I tried to make it clear I didn't want to talk about it (to which she responded almost jokingly "oh I'm just nosey"). Then she spent the hour having a conversation with herself making uncomfortable and unnecessary comments that ranged from homophonic to transphobic ("it takes a man and a woman to have kids", "we shouldn't be lying to children and saying men can have children, they don't have a uterus so they can't"), to odd and political conspiracy theories ("it's awful the way parents don't have any say protecting their kids from being brainwashed by the lies being told in schools", and that the government's response to COVID19 was about "making us live in fear"), to outright offensive (saying that my age meant that something about Saturn and Pluto destined that "death was always going to visit me" and that it was a "blessing in disguise that my husband died" and aren't I "lucky" that I made it through that and now "can look forward to meeting the love of my life and having children"). I was not only incredibly offended but retraumatized while in a very vulnerable place of being massaged by a stranger. Without a shred of self awareness or apparent grasp on reality this woman blissfully waved me out saying how happy she was that I "felt more relaxed". I left shaking with anger and shock and all I could manage was to go and cry in my car before I could collect myself enough to drive home. If you're looking for "relaxation" I'd strongly suggest NOT looking for it here. I understand that sometimes people just have a bad day or are off their game. But her behavior was SO FAR BEYOND giving someone the benefit of the doubt that if she didn't run her own business I'd make a formal complaint to her boss, just to protect anyone else from having the experience I had. read more

Terrible customer service. Do not go here at all. Worst "business" i every came across. She doesn't care about you or your time only thing she cares about are profits which doesn't make sense because you think she would act more professional to get more people in the door. DO NOT PURCHASE GRUPON OR ANY SERVICE FROM HERE TERRIBLE TERRIBLE TERRIBLE. I could care less about the money but my time is something she wasted and can't be refunded. read more

Don't go there! if the business doesn't care about the customers, why bother? To be fair, I missed my appointment in the first place, but the owner acts like I didn't respect her time and became mad. I am sorry, life has surprises and after she reminds me i was late for the appt, i jumped into my car and found out the battery was dead. I was hit by the unpredictable, yet instead of caring and understanding the clients, she asked for $25. Notice this is my first time trying to go there. She just doesn't care, she said i am not her customer. lol, at least you are right about that, I am lucky enough! read more

The best massage therapist I've come across. I honestly have never come across anyone who could actually relieve the pain in my back and shoulders until I met Kim. I've been going to her for several years now and she has helped be tremendously. This is not an ordinary massage her technique is to focus on the pressure points as well as the sore muscles with just enough pressure. I leave there every time feeling amazing! read more

She wont stop texting me smfh She lack customer service, only go here is you want loud Caribbean music and a bitchy attitude. When I arrived 15 mins early it was an empty building with no receptionist at the desk and a laminated paper with directions to her office. All I had to do was follow the loud Bob Marley music that was playing, so I tried the door thinking it was a office that had a waiting area inside. The door was locked so I gave 3 knocks because the music was loud but I was greated with a nasty attitude and response, "your interrupting my current client". Before I can respond she just closed the door. It could have been simple as how can I help you, just wait here I'll be with you in 15 mins. But I was wrong according to her she then texted me saying I was a no show since I left... I put our lovely conversation under the review to put it short. KIM PURDY YOU ARE LAME!!! read more

Kim Purdy's Wellbeing Studio - If you want a crazy ass lady to text and harass you then see this bat shit crazy ass lady :) - Reflexology Near Me - Quincy, Massachusetts

DO NOT. DO NOT. DO NOT. First, she was late to my 1st appointment. During the session she asked a lot of personal questions (all for healing the stress as she said), and at one point she was really hurting me and I said that hurts - she kept going and said I had a lot of stress in that area. That's not okay. After the session she offered me a package with a 24 hour decision. It was a substantial reduction in price so the next day I said yes, which I 100% regret. It was $300. I scheduled another session and received a text the day before asking if I could change the appointment. At the time I thought it might be okay, but when I got ahold of my calendar I realized it wasn't. Texted her that I couldn't. She told me she had a client who could only come in at my scheduled time and she didn't want to lose her business. At that point I asked for my money refunded ... that I don't do business with people who favor one client over another who already has an appointment. She refuses to answer my texts asking for a copy of my receipt. I tried to report her to the Better Business Bureau and they don't seem to have her business (under several names) in their registry. A scam artist. I can only blame myself for being sucked in. DON'T, DON'T, DON'T. And when she replies to this review with her version, don't believe her. Read the other reviews. You have FAR BETTER options. read more

Kim was very good with pressure points, I had lower back & neck pain. After the massage felt much better. Apart from that price is very reasonable. Highly recommend to visit Kim for a massage. read more

Kim was more than amazing, she has a gift and really finds all the problem areas without telling her. I was a massage therapist years ago and she exceeded my expectations! Would recommend her to everyone of all ages, can't say enough on how talented she is! read more

I went to Kim for quite a while and put up with her raving all the time. I did appreciate her skills. I bought a package and then did not go for a while. I asked her how many I had left on the 10 session package. She stated HOW DO I KNOW?? I let it go as I did like her massage. She ended up not honoring all of the sessions. I chalked it up to poor bookkeeping? I then bought another package and kept my own records. She can be very flip with her mouth. Then I purchased another 10 All AOK...(now to 30) Then before I even began with next series, she begged me to buy another package as she was moving...Then she said HOW ABOUT YOU BUYING 2 Packages..I stated OMG That would be a total of 50 sessions??She was desperate for money at the time..Again I bought them..I began to book double sessions as I had soooo many..As I got to 4o, she said That is it for you !? I told her that I had purchased 50 from her. She yelled at me my prices are higher that that...I booked the last one and she cancelled on me. She is definitely not an honest business person and a bit crazy to boot.. I would never recommend this unstable and very unprofessional person for anything.. read more

FOR THOSE WHO DONT HAVE TIME TO READ EVERYTHING HERE ARE THE KEY POINTS: -You have to wear spandex while getting a shiatsu massage -She won't stop talking while giving you a massage: you're like suffocating muttering into the massage table attempting to politely respond -Pushes her political views on you (or at least did on me and persisted after we both agreed it would be best to change the subject) -Ignored my request for a refund in exchange for the Free One Hour Treatment Service she had offered me after realizing she did such an awful job -Even if she didn't talk at all: massage was still wack. -Left feeling more tense than when I entered -Texted her asking what creams she used on me as I had an ALLERGIC REACTION later that day that lasted two days after and she ignored me. (I don't have any known allergies, don't have sensitive skin) For Those Who Have Time to Spill the HonesTea on this Atrocity‍ For Christmas I received a Groupon through a yankee swap for a One Hour Shiatsu massage. I was so excited, I even scheduled an appointment for my husband right after mine. When we arrived Kim welcomed us at the top of the steps telling us to follow her. There was a small seating area and a door that lead to a small room. In the room was a desk with a laptop a massage table and a fold out pillow on the floor. It was an awkward vibe from the start. She begins to rub my shoulders and immediately starts asking us about work, our marriage and other friendly topics which I'm totally all for but I just assumed massages were quiet but I'm not one to complain and it being my first time don't want to seem like an unpleasant client so I politely engage in conversation. Somewhere after discussing astrology we somehow steered the conversation to conspiracy theories such as the Illuminati, then our economy ... and then she brought up politics. [Thinking out loud: Anyone with manners knows there are things you don't talk about] Now my husband is on the table and she's continuing the rant. Here are just some honorable mentions: - Obama is an Illuminati affiliated socialite - Democrats are the ones trying to deport immigrants where as Trump is trying to enforce immigration safety laws - Donald Trump could be a prophecy here to expose all the puppets in the politics and Illuminati - She has no pity for people with disabilities. Really, I'll quote her. "That's their reality, they have to deal with that. That's not an excuse to be acting like a jackass" when defending Trumps behavior mocking Reporter Serge Kovalesk I tried to give my opinions while not dismissing hers despite our differences because I believe everyone has a right to their opinion. But she wouldn't stop disregarding every thought I tried to share so I just stayed quiet after awhile not wanting to offend her in her own space (not to mention as a I said before I'm not one to confront or rock the boat) but after awhile her comments just got so ignorant I started to feel very uncomfortable, and offended just to be present with her and her skewed acute view. My heart began to race. I didn't know how to ask her to change the subject so I asked her to feel my pulse and she acknowledged The palpitations. I told her I was uncomfortable with our conversation and suggested we change it, to which she agreed. She then proceeded to say how she couldn't understand why it would make my heart race, that she herself could never be effected by ones words just cause they differ from her own. I stay quiet. She then says "just so you know my heart is racing too... I just wish people knew their facts before they started getting angry" to which I say "I know exactly what you mean. I know you're almost done with him but do you think we could put the music back on ?" She says "I'll be done in 5 minutes so..." I say I'll put it on my phone. Terrible tension filled the air with silence other than her side comments on the last subject we were supposed to have dropped. By The End: I still paid for our massages and tipped $16 even with the incredibly awful customer service. She said she wished we stopped talking earlier. Offered me a Free Massage. I lpolitely declined the Free One Hour Treatment and requested my $60 back instead. But she ignored me. -Professional. She sent me an email saying my astrology sign is to blame for my heart racing earlier. Then how come your heart was racing too, Kim? You said your birthday was Feb 25th if I remember correctly .. a Pisces right? I emailed her back asking for my refund. Was ignored again. Texted her asking for the names of the lotions she used on my husband and I as we both developed a bit of a rash later from it and was ignored yet again. No sense of professionalism and the attitude of a spoiled child. SAVE YOUR MONEY, TIME & BREATH! read more

A few days after a car accident I flew to Boston to visit family for the holidays. I was desperate for bodywork while I was there, and was I recommended to go see Kim by another bodyworker in the area. Kim was able to fit me in the day after I arrived, and received 4 hours of massage during my week there. Her skill was apparent immediately, and I felt immediate and lasting relief after each session. Thanks to her, my holiday was much more enjoyable. She was kind to me and made sure I was warm enough by getting me an extra blanket. She also communicated with me about what she noticed as she worked, and was receptive to my input too. I felt relaxed and comfortable. She also provided a detailed receipt, which I requested for insurance purposes. Several aspects of my experience (besides the actual massage) were somewhat unprofessional. Kim played music from her phone, which is fine, except texts and calls interrupted the music, and she actually answered a phone call during one of our sessions. The door was left open while I changed, which did not bother me, but may be awkward for some people. She also lagged in communication time when trying to schedule appointments, which again, was not a huge issue for me, but may frustrate some who have tighter schedules. Overall, I am thankful for Kim and felt great after her skilled massages! read more

We had set an appointment then last minute she cancel and wants to reschedule with no explanation

I received a groupon as a gift from a friend, at which Kim canceled my first appointment due to family matters, which is understandable. It began to become unprofessional when she never made an effort to reschedule, not returning phone calls and extremely vague responses through ongoing emails. When she asked what days I was free I told her, hoping to squeeze into what seemed like a tight schedule. Her response was unbelievable. "You never had an appointment and that is plain rude to have made that claim, then to try and force me to accommodate you" She threatened to report to groupon (although she claims my friend never gave her a groupon number). I was in complete shock of the unprofessional manner of not only how she runs her business, but how she treats customers. There are hundreds of places to receive wonderful service and feel comfortable that you made a good choice for a massage. This isn't one of of them. Needless to say, my friend has to now attempt to get a refund back from groupon. read more

TERRIBLE!!! I had a groupon and She told me she had "a million" people and couldn't fit me in. I tried again to book, worried about my groupon expiring, she asked me for the groupon code and said she would contact me as soon as she had an opening. So she cashed in with groupon, got paid and never called me back to schedule an appt. I called her a month later, again no response. She not only avoided me, but when I recently contacted her for an appt, she said "don't expect me to do a 90 min service" (what I paid for). Please, please, don't waste your time or money on this woman. Lousy customer service. Yes, I will be reporting her to BBB and groupon. read more

I have become a regular customer of Bodyworks after first discovering Kim's incredible healing skills during a very rough pregnancy. She has wonderful skills and is very intuitive. Each massage feels different because she is attuned to where I need help with most without even having to say a word. Come to find out, she is also a homeopath and has excellent health advice. I can't recommend Kim enough! (I have had massages all over the world and I am a massage therapist myself). It is unfortunate that there has been some construction outside the building, but it's muted by the pleasant sounds of the fish tank and the music and hasn't bothered me one bit. read more

Kim was very attentive. She worked on my acupressure points and I felt amazing once I left. I lead an active lifestyle and need relief from tight muscle pain. This was a fabulous experience. read more

This is by far the worst massage experience I ever had. The owner is very unprofessional. One of the first questions she asked when I walked in was if I was married! During the massage she expressed her politically conservative views. The place is very old, the carper is stained and the massage bed must be 30 years old. There was no music, no scented candle, the window blinds were broken. Frankly, the place is a dump and I didn't want to touch anything, let alone lie on the massage bed. The massage was OK, but given her unprofessional attitude and the terrible look of her office, I strongly advise to avoid it. read more

AVOID AVOID AVOID. I went to Kim earlier in the Summer and am finally getting around to a review. If I could give -99999K stars, that's what I'd give her. Not only did I get only a passable massage, which I would likely have never said boo about -- but it was her spouting her twisted conservative, anti-feminist right-wingnut political tin-foil-hat-conspiracy theories about abortion and Obama and other topics 150% inappropriate for a masseur. She took it upon herself to launch into various diatribes on all topics which included, but not limited to, as this is not an exhaustive list: abortion, murder, Jesus, astrology, kidnapping, and an especially bent topic -- how more women wouldn't have to have abortions if they could learn to say to "no" to men, but they can't because "passed-down genetic gonorrhea" effects our brains, making men pushy and women too weak to say no. Yeah. She's crazy as a bedbug. I don't really care if she worships a head of lettuce and takes issue with w-h-a-t-e-v-e-r but, she has no business forcing her views on unsuspecting half-naked clients. Even if I shared all of her views, it's not the place or time. If I wanted to go to the Kim Opinions Forum, that's what I would have signed up and paid for. But I didn't. I signed up for a massage in hopes of some basic pain relief. She was totally inappropriate. I tried to g-e-n-t-l-y steer the conversation away but she was like a dog with a bone. I beat the band to get out of there as fast as I could. Totally uncomfortable. I would have left it alone had she not followed up with a personal text to my mobile reminding me she has a right to her views because of the first amendment. Yup, you do Crazy Kim! And I have a right to take my business elsewhere where I don't get an earful of garbage when I am attempting to relax a crippling back spasm. Caveat emptor! Avoid avoid! Bye Felicia! read more

Yesterday I had the best experience with Kim! She was very kind and professional and her massage was wonderful! As an acupuncturist, I can say it was the equivalent of a massage and acupuncture session in one. I left feeling relaxed both physically and mentally. I would recommend Kim to anyone and everyone I know! read more

I'm not surprised there are no reviews. I purchased a groupon for a 60 min shiatsu massage and 30 min reflexology. Per the groupon, I emailed to schedule an appointment. Given circumstances in life, I had to reschedule a couple times, always 2-6 days in advance. One email said she couldn't fit me in on one day bc that's when her " real" customers come in....When I finally went to my scheduled appointment, the door to the place was locked. I waited, knocked on the door, called the number, left a message and emailed the same address I scheduled my appointment. I waited until 1:20 as my appointment was at 1:00. As I was leaving, I got an alert saying I had a voicemail (I didn't have good service in the building and had to step outside to call/email to begin with). The owners voicemail said that she was confused, she messed up the time, she thought I had already gone but there must be another person with my name, and offered lots of things like going back that day, next day, etc. When I returned home I wrote an email saying that I had taken the day off from work to do other things and for this massage and I couldn't reschedule as my work schedule is too busy. And I told her I was requesting a refund from groupon. Hours later I received 2 RUDE emails asking why I didn't pick up the phone (with a screenshot of the time she called me) and that said "go ahead and get take your $23 from me. You canceled last minute 3x I charge 25x!" I have emails proving when I canceled and this is certainly not the way to handle the situation. Needless to say this business is unprofessional and rude. I can't even comment on the massage! read more

Prior to buying the groupons, I was a bit skeptical about this place based on the YELP reviews. I should not judge a place based on a lousy review - that's my thinking. So, I gave it a benefit of the doubt, and I bought the groupons(30 min reflexology and 60 min shiatsu massage) . I concurred the 1 star reviewers regarding the services being unprofessional and it started to get aggravated from the get-go when making the appointments. I gave her the groupon code in order to pencil me down for the appointment - which has no problem. She only makes an appointment using Text message or email - I feel the tension started from there with her. In any event, she moved my appointment from 12:30pm to 1pm 1 day before the appointment. Luckily, I was flexible that day, so no problem as well on my end. When I got to her massage place(unwelcomed place literally). The door is locked, so I simply texted her and letting her know that I arrived(5 minutes early). She texted it back indicating that she won't open the door until the actual appointment time... I have no problem, so I sat on the chair next to her door and just waited... The body massage was okay(she only used her fore arm for the pressing a lot) She got strong arms, and hands and I do enjoy the pressure given. But the foot massage was awful, my husband or my kid can do better than that -not an insult, but it is a fact. When the massage is ended, I showed her my groupon from my smart phone, and she pressed on "redeemed" button to redeem it. 2nd experience, I gave my 2nd groupon to my sister since I can't use it again. My sister arrived there 5 minutes early too. same deal with above description. prior to the massage, she is asking for the actual physical groupon from my sister. Apparently she did not have it with her. I thought by giving her my groupon number when setting the appointment, it should take care of it. anyway, it was just another unpleasant experience. Luckily, my house is only 15 minutes away from her massage place, so I drove to her place and dropped the actual groupon... The massage place is located next to FOUR Seafood and Grill restaurant and the parking lot, so, you will hear a lot of horn beeping, louse noises outside, not feeling relax at all. Lastly, she is playing the music using the Youtube channel....FREE, she won't need to invest into buying a radio or CD player. That's a cheap way of operation... read more

Wow! The negative reviews...all about scheduling. I email Kim and we work it out eventually. But the massage...can't be beat. I have chronic pain from surgeries and when I leave there I feel like a million bucks. Is it Newbury Street? No. But it's a great massage and Kim is very sweet. read more

I just left an amazing experience ! Her type of treatment isn't a massage it's a full body experience and connection. I feel relaxed and she was able to point out problem areas and what they were connected to in my body (ex my kidney area spasms bc of kidney stones) and fix the issue. I will definately be coming back :) thanks! read more

I recently went to Bodyworks for the first time for a shiatsu treatment from Kim. Setting up my appointment with Kim was done easily via email. The location was comfortable and Kim was very polite and professional. The treatment was enjoyable and my muscles felt great after. The price for an hour treatment was also very reasonable. I will definitely be back for another treatment in the near future. read more

After seeing numerous doctors, I was at my wit's end until I found Kim's Bodyworks. So far I've had three treatments and I'm like a new person. Thanks to Kim, I have more movement in my thumb, hand, and shoulder. Whereas, prior to seeing Kim, I was unable to do even the most simple tasks with my hand because of a treadmill accident. I had not been able to sleep through the night because of all the pain and discomfort. But, now I'm getting a good night's sleep. I'm sure that I owe all of this to the exceptional massage therapy done by Kim. I have found Kim to be very skillful in her work and recommend going there. read more

The owner honored my voucher even though it was expired , and on top of that gave me an extra 30mins due to an scheduling conflict. The massage was great. Thank You!! read more

I have been to Kim three times already and each time has been nothing but wonderful! I never have a problem scheduling my appointments. I have a lot of shoulder and back tension and Kim has been working on those areas and I feel great. My last session was for 90 minutes and it was amazing! I think Kim is a wonderful person who does care about people. It is sad to hear people write such negative comments and I know it is not Kim that has any issues. Maybe they should take a better look at themselves and how they treat people. Kim is honest and caring. She has amazing techniques to find the pressure points. I will continue to get massages with Kim because it is helping me. I relax and listen to the music while she works on me. No negative conversations. All positive. I highly recommend Bodyworks Healing Center. read more