My husband was transported to Forsyth from Northern Hospital in Mount Airy. He spent a week at this…read morefacility. I was extremely pleased with his medical team. His Internist oversaw his case. She contacted me each day with a detailed update. She coordinated beautifully with both Cardiology and Oncology to ensure all disciplines coordinated efforts. The new cardiologist contacted me prior to performing a procedure to ensure I had clarity. By the end of the week I was able to navigate around the hospital without getting lost but there were always helpful staff members who went above and beyond to help guide me. Parking here is horrible. One more I drove around the parking deck for 20 minutes before finally parking in a no parking spot. Because I was on the 5th level I assume they don't monitor it closely. Fortunately I didn't get a ticket or towed. Parking on Saturday and Sunday was easy. Week days are tough. I paid $3 to $4 for parking each day. Someone said that you can purchase a pass which allows unlimited in and outs for the day. I didn't look into that option. Another plus is the food. I ate in the cafeteria. Many food options on the weekdays and limited options on weekends. I didn't get the best chicken Alfredo ever earlier in the week. My husband enjoyed his food as well. All in all, if you have to be hospitalized, Forsyth may be a good option.

I am an RN with 16 years of experience, including working in the ER, and this hospital holds a…read morepersonal significance for me because it is where I began my nursing career. Unfortunately, the level of care and attentiveness I have witnessed during two recent visits with my aunt has been extremely disappointing. During the first visit, my aunt needed assistance getting to the bathroom, so I pressed the call button. No one responded. I pressed it a second time and then a third time. Eventually, the clerk responded over the intercom and said someone would come. Her room was directly across from the nursing station, where I could see several staff members sitting and talking, yet no one came to assist her. I ultimately had to find a bedpan myself and assist my aunt. By the time the nurse finally came into the room, I was already cleaning my aunt up. The nurse then asked me to help pull my aunt up in the bed. As a family member, I was there to support my aunt--not to perform patient care or assist staff with repositioning a patient. What concerned me even more was seeing another patient later during that visit who was halfway out of the bed and appeared to be at risk of falling. I had to yell toward the nursing station to alert staff that the patient was about to fall. Unfortunately, my aunt returned to the ER today, and the same issue happened again. This time my mother was with her. My mother pressed the call button because my aunt needed assistance getting to the bathroom. No one came, and my aunt ultimately urinated on herself in the bed. During this visit, my aunt was also repeatedly pulling off her monitoring equipment. From what my mother observed, there did not appear to be an immediate response from staff to address the situation or ensure that she remained appropriately monitored. As an experienced ER nurse, I understand how busy and unpredictable emergency departments can be. I understand that staff can become overwhelmed and that not every call can be answered immediately. However, what I have witnessed goes beyond simply being a busy department. Repeated failures to respond when a patient needs assistance with basic needs, a patient being allowed to remain soiled after an unanswered call, and concerns regarding patient monitoring and fall safety are extremely troubling. It is particularly disappointing to see this in the ER where I started my nursing career. I remember a different level of attentiveness and accountability. I sincerely hope hospital leadership takes this feedback seriously and evaluates staffing, responsiveness to call lights, fall prevention, patient monitoring, and overall patient safety. Patients deserve to be treated with dignity, and families should not have to step into the role of the care team simply because no one responds to a call button.

Stacey and Wendy have been a a life saver. I am it longer better and they are so understanding and…read morekind. I can't say enough about them. I dare them so much!

From the owner: CAREolina Wellness and Infusion Center is a premier medical facility specializing in intravenous…read more(IV) infusions and ketamine therapy.  The experienced CAREolina Wellness and Infusion Center team provide exemplary patient care with a holistic approach in their Winston-Salem, North Carolina, office. The CAREolina Wellness and Infusion Center team spent many years researching and administering ketamine through their anesthesiology practice. The team noticed a dramatic rise in both mental health disorders like depression and anxiety as well as chronic pain syndromes in recent years, which led them to explore alternative uses for ketamine in patients who didn't get symptom relief with other treatment methods.  They've often found ketamine to be a life-changing treatment, and today they're helping people with mental health disorders and chronic pain to find a path forward to a happy future through ketamine therapy. The CAREolina Wellness and Infusion Center team also offers IV therapy, vitamin infusions, hydration therapy, and intramuscular injections to help patients' wide-ranging health and wellness needs.  They offer a broad range of infusions and injections, along with many add-ons to help with weight loss, illness recovery, chronic fatigue, and aesthetics, among other needs.   CAREolina Wellness and Infusion Center always treats patients as individuals rather than statistics...

I had surgery at the outpatient surgery center and Wake Forest incorrectly billed the entire…read moresurgery under my husband as the patient. My husband was never a patient at Wake Forest so I am lost on how this could happen. I have spent hours on the phone with the billing department and my insurance trying to get this corrected. Very frustrating.

My wife had a post-surgical wound that would not completely heal, despite dozens of office visits…read morebetween May and December of 2018. She was finally referred to The Wake Forest Wound Care and Hyperbaric Center. Dr. Vlad and his staff at the clinic were EXCELLENT! Dr. Vlad found the tiny non-dissolving stitch tie that was missed by whomever closed the wound after my wife's surgery (and subsequently missed it / did not look for it as a cause of the wound not healing and draining multiple times a week for the following 8 months ... to be fair, the tied end of the stitch was in a bent "+" shape with a knot at the center and small - probably under a mm in thickness. BUT I could see the length of each piece and would guess it was at least a mm or two. ). So, Dr. Vlad had this suction pump setup that is used over the wound and uses vacuum pressure (not electric to remove any excess fluids/etc. from the wound. It is something that the Clinic uses a lot of and it is BRILLIANT. (And it deserves all caps. My wife has had a lot of surgeries and this process of healing the wound was the best and easiest. It was so nice to finally find a doctor who had a solution to slow/non healing wounds that worked. Five Stars! To Dr. Luc Vlad and ALL of his staff. You all are great. One final note ... and this is NOT to take away from the above review, but make sure that your insurance will cover the aforementioned non-electric wound pump / any medical supplies. We forgot to check and it was not covered. HOWEVER, it was worth it. It took a couple of months to completely heal the damage done from the suture left in my wife's body.

My husband spent close to a month at Atrium after being flown in from Richmond County. I can't say…read moreenough great things about this hospital. Everyone was so attentive and (best of all) seemed happy to be there. When our local hospital could not help him and other hospitals were at capacity, this one accepted him and performed emergency surgery as soon as he exited the helicopter. I would 100% recommend Atrium Wake Forest.

I called ahead of time, and they confirmed that in my situation they would call an oral surgeon…read more Instead, they relabeled an exposed bone as "dental pain" to avoid EMPLA liability and discharged me without care. Now I'm dealing with possible heart failure because the infection from the exposed bone likely spread to my heart and has already caused an infarction -- exactly what I was actively trying to prevent. I did not know my bone was exposed. My medical condition -- the one I'm on disability for -- includes loss of feeling in certain areas. My last dental exam was good except for medically necessary orthodontic treatment I was working through administrative barriers to get. The affected area was not visible during normal dental care. I could not figure out why I had been sick for months off and on. When I investigated further, I found that a tooth had broken through the jawbone, leaving the bone and the root exposed. The infection was already systemic. I called Wakefield immediately and explained the situation. They told me they would call in an oral surgeon and address the infection promptly. So I made the hour‑and‑a‑half drive. I showed the triage nurse, who confirmed it was serious and checked me in. Then I was placed in a makeshift curtain room, and they decided they did not want to call the surgeon after all. To avoid EMPLA liability, the staff changed "systemic infection with exposed bone" to "dental pain." Keep in mind I do not have feeling in that area -- I told them that -- so this was not even a possible mistake. They brought me discharge papers without further evaluation, treatment, labs, or anything. They handed me discharge papers with the problem relabeled to mischaracterize my situation. When I tried to show them the discrepancy, I was reframed as hostile. I was discharged in a dangerous and untreated medical state. Now I've had a recent infarction (heart attack) because the exposed bone remained untreated longer and the infection was ignored longer. I finally received antibiotics and had the area cleaned and covered by another hospital, but the infection is now in my heart and my life is in danger while another hospital tries to sort this out.

Take your hard earned money elsewhere. Apparently Atrium has no performance policies or care about…read moretheir Customers (not just Patients) Had an image done 4 days ago and still no results and can be told when to expect result. You are running a business people, where are your performance standards? No one in this office can tell me anything. Are you seriou?

My wife got a referral from one of her doctors to come get an imaging test at this location after…read morehaving something suspicious come up on her mammogram. The office was very helpful in getting this test done as soon as possible due to the circumstances. My wife was very worried and did not want to spend weeks waiting to have this imaging test done. The office is conveniently located within Winston and very centralized. The staff was very friendly and provided her with quality care as well as being very respectful and caring during every step of the process. We were very happy with the services here and highly recommend them. I did not take pictures of the inside out of respect for other patients.

Awesome! I had hammer toe surgery this morning. They treated me with the utmost kindness and…read morerespect. Extremely knowledgeable, and professional. Extremely clean facility, great parking, and from check-in to discharge, everyone was kind, professional, and Extremely experienced. I highly recommend this facility for Out Patient surgeries. 5 STARS!

Was scheduled for surgery here and after prepped for surgery they forgot about me for 3 hours!! By…read morethe time they remembered me the numbing medication had worn off. They tried to put the extra medication in the WRONG eye for surgery. Never will have anything done here again!!

I had been seeing another provider through NOVANT for many years. I was hesitant to change because…read moreI wanted to remain with someone that knew my history. I'm glad I did, however! I've been seeing Dr. Roper for over a year now. I've been happy with each visit. She always responds to my electronic messages, answering questions about lab results and such. Dr. Roper is always so pleasant. When she says "it was great seeing you!" she is being genuine. I know she's got to be very busy with many patients but she still makes me feel like I'm the only one. She takes the time to listen, offer support and really helps me to feel heard. She works with me to find the best solutions rather than telling me what's best. By doing so, she empowers me to take control of my health! Having a provider that isn't just knowledgeable and competent but also warm and caring is such a blessing! I will get some photos of the building and update!

Here with my mother in law. Th 3 ortho docs have been wonderful! The emergency staff are kind and…read morecompassionate as are the nursing staff. The is a very busy place but they act as if she is their only patient!

From the owner: At Urgent Care - Piedmont Plaza 1, we provide the following care and services: On-site pharmacy…read moreavailable, On-site labs and routine X-rays, Minor office-based procedures, Referrals to Wake Forest Baptist Health specialists as needed.

2023 04 April, 10:15. Winston Salem NC…read more Parking - 1 arrive very early! Parking is in an overcrowded ramp which is located so far from admission that getting to it is practically a physical fitness event. Not suitable for disabled people who need this facility. Location - 4 the hospital is easy to find. Getting Around - 1 Good signage on their premises is scarce. I wonder if there is some poor person forever roaming, trying to find the way out. Customer Service - 4 with the exception of billing department, today, staff was kind and helpful. Pricing - 2 medical is always expensive. Make sure to check your billing. Restrooms - 3 clean and well stock if you can find one. Go before you leave home. Having come from another state 8 years ago, i have found medical facilities in NC a surprise. Vast difference. While i find their outpatient facilities reasonable in care, i am not so convinced when it cones to their understaffed inpatient facilities. Cleanliness- Seating-

I am an RN with 16 years of experience, including working in the ER, and this hospital holds a…read morepersonal significance for me because it is where I began my nursing career. Unfortunately, the level of care and attentiveness I have witnessed during two recent visits with my aunt has been extremely disappointing. During the first visit, my aunt needed assistance getting to the bathroom, so I pressed the call button. No one responded. I pressed it a second time and then a third time. Eventually, the clerk responded over the intercom and said someone would come. Her room was directly across from the nursing station, where I could see several staff members sitting and talking, yet no one came to assist her. I ultimately had to find a bedpan myself and assist my aunt. By the time the nurse finally came into the room, I was already cleaning my aunt up. The nurse then asked me to help pull my aunt up in the bed. As a family member, I was there to support my aunt--not to perform patient care or assist staff with repositioning a patient. What concerned me even more was seeing another patient later during that visit who was halfway out of the bed and appeared to be at risk of falling. I had to yell toward the nursing station to alert staff that the patient was about to fall. Unfortunately, my aunt returned to the ER today, and the same issue happened again. This time my mother was with her. My mother pressed the call button because my aunt needed assistance getting to the bathroom. No one came, and my aunt ultimately urinated on herself in the bed. During this visit, my aunt was also repeatedly pulling off her monitoring equipment. From what my mother observed, there did not appear to be an immediate response from staff to address the situation or ensure that she remained appropriately monitored. As an experienced ER nurse, I understand how busy and unpredictable emergency departments can be. I understand that staff can become overwhelmed and that not every call can be answered immediately. However, what I have witnessed goes beyond simply being a busy department. Repeated failures to respond when a patient needs assistance with basic needs, a patient being allowed to remain soiled after an unanswered call, and concerns regarding patient monitoring and fall safety are extremely troubling. It is particularly disappointing to see this in the ER where I started my nursing career. I remember a different level of attentiveness and accountability. I sincerely hope hospital leadership takes this feedback seriously and evaluates staffing, responsiveness to call lights, fall prevention, patient monitoring, and overall patient safety. Patients deserve to be treated with dignity, and families should not have to step into the role of the care team simply because no one responds to a call button.

I have experienced unprofessionalism or chronic understaffing at this urgent care location on two…read moreseparate occasions when I desperately needed treatment. In January, I woke up in the middle of the night with a fever and scheduled an 8 a.m. appointment. While driving to the office, I received a call informing me that no Nurse Practitioner was available at that location and I would need to go to another facility. So, with a fever, I made the drive to the University Parkway location. Today, I scheduled an appointment for a sudden, sharp headache. Unbeknownst to me, the receptionist left a voicemail while I was en route. Upon arrival, she questioned whether I had received her message, but I hadn't even realized my phone rang. My call history showed the call came in just thirteen minutes before my appointment. Once again, the office was unstaffed--this time because the Nurse Practitioner had a family emergency. This repeated experience of last-minute cancellations due to lack of staff or poor communication is unacceptable, especially when patients are in urgent need of care. It suggests either chronic understaffing or a disregard for patients' time and well-being. I expect better reliability and professionalism from a medical facility, and I hope management takes steps to address these issues to prevent others from experiencing the same frustration.

Walked in to get seen for an ear infection and filled out all the paperwork work to be told I had…read moreto pay 140.00 upfront to be seen, unfortunately I didn't have the money to cover it and asked if they had a payment plan and was told they do not and turned me away due to not having the funds upfront. They did say my insurance had covered half of the cost on the other hand.