I don't normally ever leave bad reviews but i do wish it was a better experience being so close to…read morewhere i live. I haven't gotten my nails done in a long time however I had gone quite frequently in the past to an amazing nail technician and place. One - it's very cold in there. Not too pleasant when you're sitting there for nails, and wearing fairly warm shoes. Two - the "quick dry" spray doesn't dry. Not to put your coat on isn't an option in the winter in New England. Having a place to dry your nails needs to be in place or atleast communicating to your client just sit here for x more minutes then we can check them. And lastly a smooth looking nail is expected when you pay for nails. I do my nails all the time at home the only different is that smooth finish you hope to achieve by a nail technician. The simple nail art did come out beautiful. Honestly, the salon itself is a no for me altogether with a less than average experience. I don't recommend it. I can be more specific of other issues but I honestly don't like leaving these kinds of reviews. I think the salon owner needs to pay more attention to details while there are far too many nail salons to choose from that capitalize on one of these issues. Maybe it was a bad first experience but i won't be returning.

I went to The Nail & Wax Room for a spa manicure, and I loved my experience. The spa manicure was…read moreamazing and Gracie did a great job. I'll definitely return!

Very nice and CLEAN nail salon. Very friendly staff. Jessica…read moregives a very good manicure/pedicure. Highly recommend this salon.

i hate to leave a negative review but paradise is so incredibly underwhelming that i feel it's just…read moreright to warn people. i do my own and other people's nails (gel and gel x) so im very familiar with proper gel techniques and nail hygiene. i come to paradise for pedicures and i can't help but notice every single time the nail techs fail to properly prepare my nails for gel and their gel application is incorrect. layers of polish are way too thick, improperly cured, and worst of all THEY CUT YOUR CORNERS!! cutting corners of the big toe is super common in salons but i specifically asked them not to as it creates a big risk of ingrowns or impaction on the big toe. super painful and unhygienic. my tech did it anyways. i was also not exactly impressed with the massage or scrub. it seems like paradise just wants you in and out as fast as possible. i wouldn't recommend paradise for pedicures.

I loveee this place! Best place around me for eyebrows everytime I go they do a well job. Perfectly…read moreshaped and threaded just right. I always try coming here when I can. One time me and mom showed up right as they were closing. I saw one of the ladies outside and confirmed if they had already closed. She said yes but it's okay we'll go back in and do you both no worries. When I saw her do that I knew for sure this was my go to place to go.

I love this place. Service is great & the vibe is always chill. Sometimes you can be in & out, but…read moresometimes you will wait a minute.

I see Natasha. She's the bomb.com always doing what I ask if i want short that month, or arched…read more She is professional, but fun and communicable. Happy to have been seeing her for my eyebrows for 10+ years. Even the atmosphere is on point in the salon always.

Fabulous. I've now had two brow wax-and-tints, with different aestheticians (whoever happened to…read morebe available) and in both instances, though hair was certainly removed, my brows looked fuller and absolutely more organized. I feared they had perhaps put makeup on them to make them look so great but nope, it was simply a deft hand with waxing and obviously-excellent knowledge of how to appropriately tint eyebrows. They now require zero am manipulation as part of the rest of my makeup. Even though I live in Hartford, I'm absolutely making the trip to North Haven for their services and highly recommend them to anyone looking for brows-on-fleek--with exactly the level Of "fleekness" you want. I'm sure if I asked for a bolder look they could have delivered, but these ladies are pros at sizing up what your needs and wants are, and delivering.

Had a great experience at Cappola-Brokaw! Requested an appointment through Yelp and Patty was in…read moretouch within a few minutes. When I arrived the following day I was given a tour of the salon including the coffee/snack area, color mixing bar and lather lounge. When I met with my stylist Katie, she gave me a thorough consultation and I provided her a picture of what I had in mind for the cut. It was a pleasure speaking with her throughout my visit and she did an excellent job at reproducing the style I had requested. I couldn't be happier with with the result and will certainly be returning for my next cut!

I had originally gone for a cut and a consultation for color. The service was good and everyone was…read morefriendly. Me and the stylist had decided on going through with a color correction since i was originally going to go blonde from brown and had red color in my hair. They were super accommodating when I had to reschedule because of jury duty to 7/17. The issues came when I called ahead of time (6/25) if i should stick to the colour correction since I had changed my mind from going bleach blonde to something close to my natural with chunky highlight. The receptionist gave me her number and asked me to send her photos of my current hair and an inspo which i did during our call at 2:02 pm. She said the owner was out of town and wanted to consult her first. I had to take the time off of work way in advance so I was hoping they would call me if they cancelled. The day before I call and the part time receptionist finds out my appointment was cancelled and no one knows why. I am slightly frustrated because again I took time off work and no one seems to know about why it's canceled or anything about the photos I had sent. She offered to rebook me and then go find out but being wary of scheduling more time off without a service I just asked if she could find out first and then call me back. I never received a call back. They were nothing but kind to me but I just felt like as a new client they weren't too interested in doing my hair so I will be going somewhere else. Just a shame because I liked the place before but I feel like its more effort than it's worth when it seems so disorganized.

My 1st experience wasn't very pleasant So I didn't return. My regular wax lady was on vacation So…read moreI decided to go back and try them again. Experience with Mina, Marrisa and Alana was SO GREAT! They were fast and efficient! Highly recommend either of them .They are great ! I was comfortable and she was educational about products.

This location opened yesterday and I was so lucky they had an opening to take me my appt. I…read moreoriginally booked a 5:45pm but got caught up on a work call as well as traffic, and the young lady over the phone slid me in for a 6:15pm. She was so easy to talk to versus the reception I got when I called the North Haven location. I arrived a few minutes early and was told the lobby was closed so I walked around and the text came in pretty swiftly saying they could see me. My waxer, who was so funny & nice, chatted with me the whole time. I really liked her energy and spirit. It's always necessary to have a pleasant person giving you a wax. I think this location is comparable to the West Hartford location as I love those ladies as well.

I came here after a cosmetic procedure and got lympthatic massages. Her work was incredible and…read moredefinitely enhanced my look/body. She is extremely knowledgeable with massage and the body/bodywork. She really cares about her clients. She gives insider tips for people before and post procedures that you wouldn't get from a doctor or any of those places that administer surgeries. She also REMEMBERS her clients too which is a huge plus. This is my second time back to her and she always is professional.and also herself as well. She also offers other services too and is super flexible. I can't recommend her enough.

ZeniSpa is my new safe haven. I cannot thank the wonderful Zenaida enough for the life she's given…read moreme due to her services offered. From her professionalism, home-liness, and all around pure love, I will be not just a customer but a long time mate to the company. The services are endless, teeth whitening, body contour, facials, massage, the list goes on and on! With prices so affordable and the efficiently flexible schedule technique used by the company, I feel secure the moment I walk through the door. Give yourself a chance to walk inside a front door where disappointment never exists and find your best self with Zenaida @ ZeniSpa. Most love & lifetime support, Richard Aaron Ceballos

Both brow sessions were highly unpleasant from start to finish. Everything from wrong pricing to…read moreattitude, lack of care and professionalism. I have no idea why all the rave reviews. Probably friends and family members.

I have been going to Michele for 2+ years now, and have received 3 services during this time…read more Brazilian waxing - Michele has the perfect technique to minimize any pain; she is detailed and very thorough. I leave hair free, feeling clean, and refreshed! And NO DOUBLE DIPPING! Not to mention, a full Brazilian wax and I'm in and out within 15 minutes! Airbrush and makeup application - great price for the service! Quality work for me (29), my mom, and my aunt. Henna brows - great application and includes brow waxing and shaping. Overall, Michele is an amazing esthetician. She provides quality work with every service I receive, super friendly, and has flexible hours to accommodate everyone's schedule. Her work space is always in tip-top condition, everything is always cleaned and sanitized. I love visiting Michele for my monthly grooming :)

This was my first time getting lash enhancements with gorgeously flawless studio and I am now a…read morecustomer for life. My lashes look amazing and naturally beautiful but more importantly they look like me. Before my lash enhancements I had a hydration facial with dermaplanning and my skin is glowing!!! Mandy was extremely professional and knowledgeable!

I had makeup application for a wedding I attended. She was professional, kind, and easy to talk to…read more Wonderful experience and incredible results! So happy with my look.

Sandy always does a fantastic job and the salon is clean and pleasant! I've always had a great…read moreexperience when getting gel fills, waxes, and pedicures.

Sandy's nails was a very great experience for me! I did only get a pedi which was $31 dollars but…read moreit comes with a lot and they do a very good job! They are very nice and they know how to plan accordingly with time. I highly recommend!!