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    Kimpton Cottonwood Hotel

    3.9 (112 reviews)

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    love the tile-work and wallpaper
    Emina S.

    Incredibly gorgeous interior with the marble staircase, courtyard with fountain.. so much old world charm in general in a beautiful building. Very historic with a lovely outdoor courtyard. Our room (King bed) was simple but so cute -- picturesque headboard and cool art-deco style furniture. Everyone from the manager to the receptionists to the valet guys were all so sweet and kind (shoutout to the woman at the front desk who also has a Cane Corso)! We usually stay at Kimpton hotels due to their welcoming, flexible pet policy (since our dog is around 140lb). Lots of bars and restaurants across the street and within walking distance (just don't go to Pickleman's...). Specific Things To Note: *Onsite Dining: Cottonwood Room Lounge (upscale cocktail bar) + Committee Chophouse (steakhouse) *Resort-style outdoor pool and Pool Club *Complimentary Happy Hour (lobby - 5PM-6PM) *Fitness center has a Peloton w/ access to classes streamed from their NYC studio

    Front entrance. Stunning decor
    Rebecca E.

    Best hotel to stay at when I'm working in Omaha. Such amazing amenities that if I just want to relax and work in the hotel. Love that it's across the street from Powerlife for workout classes. Such amazing staff and facilities. Highly recommend and will be back again when I'm in town for work.

    Omaha area around hotel. View from 6th floor
    Timothy S.

    We made reservations, hotel is a little difficult to get to due to construction, but has parking or Valet service. Bar down stairs, and restaurants. located in central area of Omaha downtown, You can walk to several locations, bars, dispensories, shops....

    Amy N.

    The Cottonwood Hotel is a MUST SEE during the holidays! They completely deck out the hallways with Christmas trees, lights and so many photo ops. Loved the holiday bar pop-up as well! It was absolutely packed, and getting a drink took nearly an hour... but we all had so much fun. Wish there was more seating inside as well. Overall, we had a blast and would go again!

    Elizabeth H.

    John Greisen was such an amazing server at the Pool Club. He went out of his way to make sure we had the best day and was even helping us out by taking group photos for my girls and I. We ADORED him and can't wait to come back because of his kindness and superb service!!!

    Sarah P.

    The Holiday Hut is a staple during the holiday season in Omaha. Relative to my last visit, the Holiday Hut has made many improvements. The drink menu all looked delicious and the cocktails sounds very balanced. I had the frosty fir, which came in a cute ornament style glass and was a tasty drink. The decor was plentiful but very cute and there was plenty of seating. I would certainly recommend this as a holiday pop up bar in Blackstone!

    Katie N.

    The Cottonwood is undeniably gorgeous! Every aspect of the hotel, from the lobby, to the restaurants/bars, to the rooms is well-thought-out and impeccably designed. We stayed here for an overnight staycation, and we had a great time. We enjoyed a free spiked apple cider in the lobby before venturing to the Orleans Room for a drink and charcuterie. The charcuterie board was really good, but definitely needed more bread and/or crackers to match the amount of meat and cheese on the board. The location is perfectly placed near other Blackstone bars and restaurants.

    Warren D.

    Dates of stay: November 25 - 27 2024 I normally don't stay at IHG hotels, but the location and pictures (plus other Yelp reviews) really had me wanting to book this hotel! I had some points racked up that made the stay free, so I couldn't resist. The hotel is a wonderful combination of old-school touches and updates. We had Room 320, a King Studio Suite and it was very spacious, with a separate living room area past the bed. The bathroom had lots of room for the two of us to spread out as well, which was appreciated. However, the more time we spent in the room, the more the layout was off; the bed was closer to the door and while the one TV in the room was large, it wasn't quite big enough to really work in the sitting area--we had to crank up the sound to be able to hear anything from the couch! I suspect the layout is the way that it is because the only noise we heard in the room was from outside, having the bed further from the windows was to facilitate better sleep. Couple small problems in the bathroom: After checking in, I noticed that toilet handle appeared to be ready to fall off. I reported the issue via text as I had been sent a welcome text to inquire about our stay thus far. Timing was good since we were heading out for dinner and when we returned, the problem had been fixed! That is great, but I would have appreciated a notification (since I was communicating via text with the hotel already anyway) that I would have received a confirmation that the problem was resolved and know that we could return to the room without being interrupted later. Toilet handle appeared to be ready to fall off. I reported the issue when we were heading out for dinner and when we returned, the problem had been fixed! That is great, but I would have appreciated a notification (since I was communicating via text with the hotel already anyway) that I would have received a confirmation that the problem was resolved and know that we could return to the room without being interrupted later. Front desk and valet staff were great, though no one in the hotel had change for me to tip the valet on our way out and the QR code to leave an electronic tip had such a hefty fee (Really, $2 in fees to leave a $5 tip?) that I did not utilize it. Great gym, too!

    Hallways
    Jessica J.

    I've never met a Kimpton I didn't like! On my recent trip to Omaha, this hotel came recommended by a friend and I immediately knew it would be a win. I booked in for a Saturday-Monday and certainly enjoyed my two-night stay. The entry way, lobby area, and check-in space is all wonderfully decorated. Such a modern atmosphere, which is a surprise when you walk in because the building itself is old as told by the exterior. Everything is super tasteful, from the seating and book shelves wrapping either side of the fireplace, to the exquisite marble walls and staircase. Also big fan of all of the (real) plants. So many! Upon checking in, they gave me a brief and helpful rundown of the place, and let me know complimentary wine was provided until 6pm (I narrowly made it)! I grabbed a glass of cold, crisp sauv blanc from the stunning bar/restaurant area and brought it to my room to get settled in. Nothing but great things to say about this standard, king-bed room. Everything was extremely clean and tidy, the decor was unique, and the bathroom was so big. Love a good walk-in, glass shower. Feels luxurious. During my stay, my friend and I sat at the bar in the Orleans Room and had a delicious dinner, along with a few thoroughly enjoyable cocktails. The espresso martini was my favorite. Shout out to bartender Austin for the great hospitality. In the AM we had an equally great experience for breakfast in the other side of the space, which appears to be more like a cute cafe. All around great food and drinks. I also got use out of their large, very clean gym. Wishing it wasn't still freezing cold weather, as I'm sure their big outdoor pool is lovely in the summertime! I wouldn't hesitate to return to the Cottonwood next time I'm in Omaha!

    Ashlyn R.

    We loved our stay here for one of our anniversary's! Free wine samples in the hallway... umm YES! The pool is so relaxing with the lounge chairs, big hot tub! The rooms are so clean and cute. And every inch of this hotel is aesthetically pleasing to the eye.

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    1 year ago

    Very clean, comfortable beds and cozy environment. Nice restaurant/ lounge on bottom floor. Elegant, was a great peaceful stay.

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    1 year ago

    Beautiful and unique! The steakhouse is very good and has some great options for gluten free (celiac disease).

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    Page 1 of 3

    Ask the Community - Kimpton Cottonwood Hotel

    Review Highlights - Kimpton Cottonwood Hotel

    The hotel is beautiful and the service at the cottonwood room and the committee chophouse couldn't have been better.

    Mentioned in 5 reviews

    Read more highlights

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    DoubleTree by Hilton Omaha Southwest - Meeting Room

    DoubleTree by Hilton Omaha Southwest

    (73 reviews)

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    First time coming here, wanted to stay in Omaha for the night, this place had tons of parking and…read morethere's plenty of things to do in walking distance as well. Staff was really friendly, checking in was easy I did see a few cock roaches on the way to the room. Thankful for a first floor room too. Rooms were okay but I didn't like the hook style locking system in the bathroom. No complimentary breakfast but you get free cookies. I would love to come back and check out the pool. Overall, fair hotel

    This is the worst hotel I've ever stayed in. The entire top of the window was COVERED in mold. It…read morereeked of musk and mold as I first walked in and then I saw the broken lamp right under it! Open wires near the bed and nightstand, stains on the floors that matched the blood or red/brown splatter on the duvet, dirty bathroom/hair on towels, and splatters on the walls. I moved rooms immediately and noticed the microwave and fridge did not work. That was not a big issue but the next day I had absolutely no hot water so while checking out I mentioned that and was told the problem was known and now fixed. Why wouldn't you tell your guests that of this known issue? The worst part is that management questioned me for pictures after I left even though I complained in-person, right away and they moved me. I expect this kind of treatment if I booked through a third party app but not when I booked straight through the hotel. I've included the last letter I wrote to Guest Relations. It was my third and final attempt to get any sort of recognition for the ill situation. I was awarded 15k points (that I probably will never use) before Veronica even contacted me. Management and guest relations couldn't care less about making things right with the customer. She definitely took my last paragraph seriously and did not respond whatsoever. I guess if they're ok ending it like this then so am I! Hello Veronica, Personally, I would have liked to see the situation handled a little differently by starting with a callback from the GM, Jason Johnson. To me, that sounds a little more personable than an email and I didn't think it would be too much to ask since you are indeed in the hospitality industry. However, I will gladly send you the pictures of what I have to help assess the situation. Of course, I do not have pictures of the microwave not working properly, the smell of the room, or the refrigerator and shower temperature. I do have pictures of the text interaction between my mother and Haley after finding the mold and wires, as well as the lamp and splatter on the duvet. I was in town for a funeral and to reunite with distant family that I have not seen in years so forgive me for not taking pictures of the mold or wires. I was more concerned with spending time with my family instead of worrying about the hotel room. Keep in mind that I moved rooms rather quickly because of Haley being so responsive in fixing the issues. She was an absolute pleasure to deal with and I hope she gets the recognition she deserves even with due circumstance. I appreciate the points even though I'm not familiar with them. We travel at most, once or twice a year so I'm not sure I will use them but thank you for offering something more than a cookie or breakfast. I understand in your position that you need to be wary of guests who tend to over exaggerate their issues or concerns but I never thought I would be questioned for pictures over such obvious issues in the room. I suggest speaking with the housekeeping and management team about the unsanitary conditions of room 236. If my young children would have grabbed those wires and been electrocuted we would be having a very different and difficult conversation right now. I am not happy with how this is being handled but I am also ready to put this behind me so please do not feel obligated to respond. If anything, I ask that DoubleTree by Hilton Omaha-Southwest 'DO BETTER' because this entire situation could have easily been rectified.

    Holiday Inn Express & Suites Omaha South - Ralston Arena - No stopper in the sink.

    Holiday Inn Express & Suites Omaha South - Ralston Arena

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    We stayed at this hotel 6, 2021. Overall, we were happy with our stay. It was clean, well lit, and…read morethe staff was very friendly. There is no odor of smoke that you can have when people try to sneak one in. Our room was in good repair, there was no mildew on the bathtub or shower which often happens no matter how clean the room is, there was no outside ambient noise which can often be problematic. The only reason that I gave four stars is an issue that we had the day we checked out. I booked this location was it advertised to have hot continental breakfast starting at 6 AM. My husband and I we're down at 6:30 to find it nothing was there except for the juice machine. When we asked the staff what was going on in regards to breakfast, she said she was running late and it would be at least 20 minutes more. Since we needed to be on our way, we ended up grabbing breakfast at Dunkin' Donuts.

    This is Not an ADA-friendly establishment We intentionally…read morebooked this property and the specific room after reviewing the description of the handicap accessible bathrooms. The bathroom of the room we booked was described as having "Shower with hand-held shower hose and shower with built-in transfer shower seats." (These descriptions have subsequently been removed from the website, but we have screenshots. Curiously, when I called the 800 number during this stay, the rep told me that only corporate can change website items. The room we were assigned had only one grab bar, no shower chair of any sort (a built-in transfer chair was advertised), and no hand-held shower hose. We went to the front desk and asked for a shower chair, and the front desk person (who was doing his best to provide good service) was told by the general manager that they had no ADA shower chairs. The GM refused to talk to us and made the employee take the brunt of our frustration. The GM's solution was an old, dirty folding chair (We have photos) to place in the tub for my wheelchair dependent daughter to use. This is not a safe, ADA-compliant solution. We were told that the folding chair is the only shower chair available at their property. We were given a second room with a better tub and better grab bars, but the toilet seat was completely unattached on one side. When we reported it, they offered to move us again, which would have been the 3rd room they had us look at while finding an acceptable ADA-compliant shower. The next day, we went out to a hospital supply store to purchase a shower chair, only to come back to find the toilet seat fixed (thankfully) and a small, previously used shower chair in the bathroom. Good for in-shower use, but not a transfer chair for a wheelchair dependent person. Upon asking the front desk about the shower chair, the clerk (different from the evening) was unaware that one was needed or requested. We were thankful for the chair, but we then had to return the shower chair we had just purchased. The purchase of the chair and subsequent return took 2 hours of our day. We were not told by any associate that they had located a shower chair, apparently from storage. The parking in front of the hotel is actually arena parking and is well-surfaced, but there is a sign that says "Arena Parking Only." The hotel parking lot is beat up with potholes. The handicap parking is on the far side of the building, and the closest door to it leads to two separate flights of stairs. IHG should seriously investigate the blatant disregard for the needs of its ADA guests at this location.

    Best Western Plus Midwest Inn - Exterior

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    When the first set of doors opened, we were met with a lovely scent, perhaps sandalwood. The lobby…read morewas nicely decorated for the season on entry and we found staff to be friendly. They acknowledged loyalty status & provided a snacks inside of a seasonal goodie bag. The effort definitely showed. On existing the elevator, the scent changed drastically. Stale cigarettes from decades ago would be my guess. If they don't have smoking rooms, they need a major overhaul to get that stench out. If they do have smoking rooms, they need better separation for the non-smoking rooms. The room was cleaned well & the odor was less noticeable inside, while still faintly lingering. We had a standard K room & went almost immediately for the bed, exhausted. Which brings us to the bed... she was worn out. Not getting old, not starting to wear. I'm talking sit on the edge and slide to the middle before being swallowed up by this very beyond it's best buy date mattress. Lastly, the breakfast room is huge & had tons of options. We didn't look at them all. No bananas, tho... only apples. In all fairness, every property we stayed at this trip, regardless of brand, had no bananas. We had boiled eggs, scrambled egg-like substance that was loaded with veggies & the hubs had a waffle. Coffee was drinkable. For under $100 to crash, it was acceptable. I'd prefer they raise the rate & get new mattresses!

    Rancid vibes. Rude front staff. Worst bang for my buck I've possibly ever had. First time in Omaha…read moreand downtown pleasantly surprised me, but this hotel unpleasantly revoked and neutralized any of those feelings at best. Stay literally anywhere else. On what could improve, the professionalism of the front desk was HORRID

    Residence Inn Omaha Aksarben Village - Great night life

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    Aksarben Village, Aksarben

    Mobile key was working (other Marriott properties I had issues with them not working ), but there'"…read moreare definitely some delay/lags which the brand needs to work on. Quick response to service requests Pretty clean. Not perfect, but better than most. Location, location, location. It will definitely be my go to place whenever I'm in town. One small complaint, the vanity mirror in the bathroom is too dim. I don't wear makeup, but for anyone applying makeup or needing good lighting for any other reason, you won't get it.

    My experience at Residence Inn Aksarben was completely unacceptable and easily one of the worst…read morehotel experiences I've had. At check-in, I noticed I was not offered a room upgrade despite holding Titanium status. Because I had a meeting, I couldn't address it right away. Later that day, I spoke with Eric at the front desk--and that interaction alone guaranteed I will never return. Eric was rude, dismissive, and clearly uninterested in doing his job. Instead of assisting, he deflected responsibility, stating he had "just logged in" and implying I should have handled it earlier. He then brushed me off by saying he would "let them know" in the morning--completely ignoring the fact that upgrades are based on availability at the time of request. When I tried to clarify whether he understood Titanium benefits, his response was vague and borderline sarcastic. It was obvious he either lacked basic knowledge of Marriott Bonvoy elite benefits or simply didn't care. Either way, that level of service is unacceptable. To make matters worse, I was told at check-in that Titanium members would be charged $50 for a late checkout beyond 3 PM--this directly contradicts the guaranteed 4 PM late checkout benefit. Providing inaccurate information to elite members is not just frustrating--it reflects poor training and mismanagement. I travel frequently across several states and stay in Marriott properties often. I have never been treated this poorly or with this level of disregard. The combination of incompetence, misinformation, and outright disrespect from staff is inexcusable. I will NEVER stay at this property again and will actively discourage others from doing so. There are far better options in the area that actually value their guests and honor loyalty benefits.

    Kimpton Cottonwood Hotel - hotels - Updated June 2026

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