We attended a wedding in the CBD, and the entire wedding party stayed at the Kimpton Hotel Fontenot afterward. The hotel is beautiful and does a great job reflecting the city's character and history. Conveniently located between the French Quarter and Uptown, it's an excellent option for out-of-town guests looking for easy access to everything the city has to offer. From the moment we arrived, the valet and front desk staff were friendly and welcoming, and we appreciated being able to check in to our room early. Although we didn't dine at the hotel during our one-night stay, we did stop by the Peacock Room bar. The bartenders were quick, personable, and made excellent cocktails. Overall, we had a great experience and wouldn't hesitate to stay here again. read more

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This is my first time at a Kimpton and I enjoyed my stay. It smelled great. The bars and restaurants were beautiful. I really enjoyed the morning coffee bar. Such a clutch amenity. Also I loved the social hour too! Really a great hotel overall. read more

Unfortunately we had a bad experience at the Kimpton because of the awful and unprofessional customer service of the manager Adriana. We stayed for several days arriving New Year's Eve with our two young kids. We arrived after 4p check in time to a line of people who all were told our rooms weren't ready yet with no ETA. We waited & were eventually put in a room on the 2nd floor. Around 9pm realized they were hosting an NYE event in a room just below us when the bass and music started shaking the room. I called the front desk and they apologized but said they couldn't turn the bass or music down sorry but ask for the manager in the AM. Our kids couldn't sleep and our whole night til 3a was miserable. I asked for Adriana in the AM and politely explained the situation. I was shocked she was the manager because she had zero acknowledgement of the situation, no apology, and was oddly rude to us. She comped our valet parking charge but refused even partial compensation of the first night. Terrible leadership and an embarrassing representative of Kimpton chains. We avoided staying at a Kimpton in Miami because of this bizarre experience with this hotel under her leadership. read more

This hotel is located in the Central Business District close to the French Quarter and Caesar's casino. I did like my premium room with city views with Atelier Bloem products. I first walked into the lobby but was disappointedly not greeted by anyone. There was no one at registration to help me. I had to ask the valet attendant to get someone to help me out at registration. Upon entering my room, my first impressions was that it looked nice but upon closer inspection, much of the furniture shows signs of aging. At least the bed was comfortable, but the light switches for the room were not conveniently located to the bed. There were a couple of restaurants downstairs. For breakfast, I got to go to Gospel Coffee and Boozy Treats and also KING brasserie and bar. Although I did like my room, I didn't like all the extraneous charges on my account. If you stay at this hotel, you must monitor all your charges. Keep all of your receipts and take pictures of them as you are signing them especially if you are billing to your room. The mini bar charges didn't match the price list in the room. Although the staff did fix my bill at the end, i didn't like seeing charges that did not match the amounts that I signed for. read more

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New Orleans during Carnival season, right before Mardi Gras, is a beautiful, sweaty fever dream, and Kimpton Hotel Fontenot looks to be the grown up oasis where you can hit pause, cool down, and reenter the chaos on your own terms. We came intentionally the week before the true weekend stampede, Monday through Friday, for the food and the culture, not the Bourbon Street blackout Olympics. That context matters, because the Fontenot is positioned perfectly for our kind of trip: downtown, walkable, and close enough to the parade route that you can catch the energy without letting it eat your whole day. Downstairs, they nail it. Henry at check in was the blueprint: sharp, welcoming, knowledgeable, and he set the tone you expect from a property that prices itself like it has nothing to prove. The public areas are stylish without being sterile, and the little things help, like being able to grab a lint roller or mouthwash from the desk when you're trying to look presentable in a city that actively fights hygiene this time of year. The comfort basics were legit. The bed was genuinely luxurious, the kind that makes you start thinking to yourself "we can skip it we are on vacation." The toiletries were excellent too, body wash and shampoo that actually feel premium home instead of hotel filler. Upstairs is where the cracks start talking though. We booked the King Premium with sofa bed (listed at 420-430 sq ft) after reviewing the room photos. At check in they framed it as an upgrade to a "junior suite," but what we got was a single room with a bathroom, no separate living area, no real suite layout, just more open space. Call it what it is. The room also felt oddly unfinished: big blank walls, zero view, and too many signs of wear for the premium price point. Bathroom corners showed heavy water damage and rot, plus scuffs, scratches, and stains that should not be there at this tier. The nightstand charging area had a thick layer of dust, and one of the two $10 waters on arrival were empty. That's not luxury, that's a shrug. Then there were the operational tells that didn't help. A slice of pizza sat on a paper plate in the hallway near the elevator for well over 30 hours. That's not "Carnival is busy," that's a hole in service. King Brasserie also had reduced breakfast hours for a private event during our stay. Totally fair to host events, but if it's planned far enough in advance to sell and staff, it's planned far enough in advance to proactively set expectations for guests. Even a simple "note for your upcoming stay" would have solved that. And the hotel's parade view upsell was messy. We got a mass text at 5:30pm the night before Muses pushing a paid terrace activation on Eventbrite with a promo code that didn't work, and the front desk didn't seem able to help. For two people it would've been about $280 just to get in, and drinks were still around $17 each, so we skipped it and opted for a bleacher seat down the street for $25 a head that included a drink. We met some amazing locals and were ten feet from the floats. Charge for a curated view if you want, but do not run it like a last minute FOMO toll booth with broken discounts and internal confusion. Here's the straight answer: using the Chase Sapphire Reserve The Edit credits and promos made this stay worth it. Without those offsets, I'd stay elsewhere and just come back for the Peacock Room, because that part is genuinely exceptional. Photos included. Three are from the website for contrast, the rest are our actual room and the property. I'll leave separate reviews for King Brasserie and the Peacock Room too. Final note: Fix the mold, rot, stains, and the basic ops holes. It has good bones but Mardi Gras or not, this was kind of a letdown for an anniversary trip at a Kimpton "four star" property. read more

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I visited during the French Quarter festival weekend in April. We were comfortable here but ran into 2 major issues which I'll explain later, hence why I'm giving it 3 stars instead of 4. I liked how clean and large the room was. The mini fridge kept things only somewhat cold. There was just one bathrobe in the closet and no slippers, though they were able to provide thin, complimentary slippers upon request. There was something about the shampoo that I must've been allergic to because every time the shower steam picked up, I would sneeze nonstop all night. It smelled like black pepper. The shower pressure, however -- wow! It was so strong we felt like we were being washed by a fire hose haha. Their gym is clean and sufficient. There's a variety of equipment. No light hand weights, however. There is a filtered water dispenser and cold eucalyptus handtowels. One large single stall bathroom in the gym, but no shower. Their Peacock Room restaurant was fantastic for brunch/lunch. Their Gospel Cafe staff was friendly and had many tasty to go options, like pastries and a variety of coffee drinks which they change up quarterly. Now onto the major negative: Unfortunately, we never got to try King restaurant for breakfast because the person who checked us in -- and all of the printed materials they gave us -- stated incorrect breakfast hours. This impacted other hotel guests as well who were behind us when we all showed up for breakfast and were delivered the bad news upon trying to dine in. So we never actually got to use our daily breakfast credit at King that entire weekend. It was really disappointing given it was due to miscommunication from the hotel staff. It's not what I paid for. They also couldn't deduct it from our bill, so we ended up having to eat Gospel Cafe pastries the entire weekend for breakfast (the only open place we could use our credits) which was not ideal. We wanted to have a real breakfast. Imagine trying to use $90 in credits on just croissants and coffee. But they didn't have any other options as they had ALSO CLOSED Peacock Room all day -- during a popular weekend -- for a private event, leaving guests with no alternatives. Other hotel guests who learned this at the same time as us were pissed. So Gospel café was crowded and sold out of certain items like wraps earlier than usual too. Really annoyed by this. Also, I don't see why they can't deduct the hotel credits at the time of billing, rather than making guests wait until hotel checkout when we're rushing to the airport and don't have time to go over the strangely named line items on the final bill. read more

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My best friend and I did a birthday trip to New Orleans and stayed here. Overall I really liked this hotel and I would recommend it, but I did experience some hiccups. I had booked the king premium historic room, which is in a separate tower. The room was stunning. But it came with a host of issues, including: 1) A heater that was so loud every time it was on that it shook the room and the bed 2) The heater never actually got warmer -- it was set at 72 and after 8 hours it was still 65 3) The shower had a closed door but water streamed out underneath it and soaked the bathroom floor within 30 seconds 4) There were supposed to be bathrobes but the room didn't have one I ended up switching rooms because when I went to tell the front desk about these issues they were horrified. (Shoutout to Stormi for being so amazing, and to Bill for helping me transfer everything from one room to another and even hanging my clothes in the new closet!) I was moved to a regular king room which was probably less money than the premium historic, but I didn't fight that because they comped my amenities fee for the entire trip. The new room was very nice, fairly basic but a decent size and definitely didn't have any of those issues. Upon checkout, I had two separate issues with my bill (mini bar charges when I didn't use it, and charging me for something instead of applying a birthday credit from my brother), but I was able to get those resolved. I do recommend dining at The Peacock Room -- great food and drinks. I'd skip the coffee shop which is incredibly overpriced, and King Brasserie which was frankly just meh. Depending on your room, this is a good hotel and the service is spectacular. read more

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We love Kimpton! They're pet-friendly, gorgeously decorated, and very modern. The location of this Kimpton isn't as central as other hotels, but it's just a few blocks from Canal Street. We were able to easily reach the heart of the French Quarter via Lyft (~5 min), the Trolley (~20 min), or walking (~20 min). But I still love staying here overall when we do visit because you can't beat the service or atmosphere here. The French Quarter can be a bit rowdy at times and it's nice to come back to your hotel and have it be a peaceful refuge. read more

Kimpton Hotel Fontenot - Hotels Near Me - New Orleans, Louisiana

The hotel service was excellent from check in to check out and the restaurant food was delicious. However, the area is simply too loud. We had a room facing the main road and could not sleep at all due to revving engines at night. Unfortunately we stayed during a busy weekend where there were no other rooms available. After reading other reviews, I realize we were not the only ones with the noise issues. Although hotel staff provided us with noise canceling ear buds, we ultimately ended up moving to the Marriott near the French Quarters where the rooms are much quieter as the hotel is not located on the main road. Despite being a heavy sleeper, I found it almost impossible to fall asleep during my Kimpton Hotel stay. read more

LOVE this hotel. Second trip. Great ambience, service, drinks and food. Convenient location. My home away from home read more

Fantastic experience once! Would definitely return - luxury bedding, so quiet, clean. Staff was fantastic, they were all so very helpful with advice. Free waters/beer, and wine happy hour. Terrific time!!! Highly recommend!! read more

Hospitality and Hotel staff 5/5 Hotel quality 4.5/5 Room comfort 4.5/5 Restaurants 5/5 Don't pass go and stay here! Prime location, excellent food onsite and nearby, The Quarter, Frenchmen art and music scene + near Caesar's Casino. Emma is amazing holding down the front desk and always with a smile. The service at this hotel is consistently above expectations. The hotel has undergone a major expansion with new rooms but we love the old rooms with lots of space. Hot coffee complementary every morning or you can make it boozy at the adjoining cafe. The baked goods are amazing, cooked on site by an experienced and friendly pastry chef who believes in making real butter pie crust, and croissants. 3 restaurants all delish! Boozy cocktail, restaurant takes breakfast to a new level don't forget the quiche Lorraine and the crawfish beignets sooo good read more

Kimpton Hotel Fontenot - Quiche Lorraine, salad and crawfish beignets - Hotels Near Me - New Orleans, Louisiana

Had a great stay here, we were here for 3 nights. Hotel staff are all very nice, room was cute and clean, and check in and checking out was easy. Doormen were also very friendly. We booked a two queen room, nice and spacious, bathroom was also very spacious which we loved. Liked the neighborhood, it's kind of in between the warehouse district and the French quarter, kind of downtown area. We felt perfectly safe walking, we actually walked everywhere most of the time. We walked to the French quarter, walked to the Treme neighborhood, and also walked to our hotel from the smoothie king arena after a game. So a very good location and great for walking if you don't mind walking 15-20 minutes. It's actually really nice to avoid car traffic and see more of the city. 10/10 recommend this hotel if you are visiting New Orleans, will definitely rebook when we come back. We stayed 1/30/25 to 2/2/25 so shoutout to all the hotel staff who were working those days. They also have a restaurant and coffee shop on site, as well as a bar/lounge type of place that also has events or live music some nights. read more

Kimpton Hotel Fontenot - 2 queen bedroom - Hotels Near Me - New Orleans, Louisiana

Wonderful service and spacious rooms. They are 100% pet friendly in both the hotel and all of there restaurants. read more

Kimpton Hotel Fontenot - Our dog Twix handing out at the Kimpton - Hotels Near Me - New Orleans, Louisiana

A nice hotel with nice staff. Not as ornate or as well decorated as other Kimpton's but enjoyed the stay none the less. If you are headed to NOLA for the French Quarter activities it is a little off the beaten path but the walk is doable and nice as long as the weather is nice. In the lobby is a coffee shop that serves limited breakfast options and traditional coffee shop fare. 1 day street car passes are available at the front desk. read more

Of all the kids in the IHG family, Kimpton is my favorite. The customer service is always top shelf. Each one has carefully curated art that reflects the local area. And there is nothing like sinking into a Kimpton bed after a long day of exploring a new city. One of the things I appreciated the most about this stay was the fact they honored my 11-month old reservation and the price it was booked at instead of cancelling and forcing me elsewhere or charging hundreds above market during the Eras Tour weekend. The Fontenot thoughtfully added events catering to the Swiftie population. (Kitten yoga! Brunch with a glitter station and beads to make more friendship bracelets!) It's a short walk to the French Quarter, which means it's also much more quiet. If you're in town for a "regular" weekend in NOLA, you can't go wrong at the Fontenot. read more

Kimpton Hotel Fontenot - View rom 17th floor - Hotels Near Me - New Orleans, Louisiana

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The lizards in the bathtub at 6am were a nice touch. The huge wet spot on the carpet from the AC leaking? Not so nice. The terrible customer service from the manager when contacted? Definitely not a nice touch. The one redeeming quality (besides the garbage $3 wine at "social hour" in the lobby) was the Peacock Room, but you could just walk in there and sit down. You do not have to be a guest at the hotel. Oh, the valet guys, Ross and Ray, were really good. read more

Prime location in the Central Business District. One of my favorite places for cocktails is inside the hotel. I appreciate the late checkout and upon arrival they gave me two complimentary beers. read more

Kimpton Hotel Fontenot - Hotels Near Me - New Orleans, Louisiana

Just finished a wonderful 6-night (staggered) stay in December '24 Booked: King Premium, Diamond upgrade: 1BR King Suite Spa (#1206) Suite tour/walkthrough - https://www.hotelfontenot.com/new-orleans-accommodations/hotel-suites/ Welcome drinks: beer/water, coloring material for DS "Chalet All Day" seasonal "secret" social password: $40 prop CR (x2), Danish butter cookies (tin) Suite came with an empty minibar/fridge (requested), microwave (requested), + assortment of snacks - cookies, rice crispy treat, etc. (service!) Coffee/tea/hot chocolate bar, 7-10am Social (wine) hour, 5-6pm Diamond Elite free breakfast/brunch (for 2) vouchers Weekday: King (7am-1pm) Weekend: King (7am-1pm) or Peacock Room (*preferred*, 9am-3pm) I tried the following for breakfast/brunch/dinner King: King Breakfast $19, Quiche Lorraine $13, Farm Egg Frittata $15, Croque Madame $18, King Burger $22, Crawfish Beignets 4/$8, Prime Baseball Steak $22 (kids menu) Peacock: **Shrimp & Grits $25**, Banana Bread French Toast $15 All the above dishes were quite good; however..... **Shrimp & Grits** = FANTASTIC!!! (must try!!!) Central location = extremely convenient. EZ access to Street Car(s), Central Business District, Warehouse District, French Quarter, Riverwalk, WWII Museum, etc. Gym (L2) is good (enough), 24/7, filtered water, cold towels, etc. Free postcard station (including postage) is a nice touch! **The bedside table power/charging stations have an extremely annoying green light above the (3) USB ports, making it extremely challenging to fall asleep. An engineer can put black tape over it (upon request). HUGE shout out to GM Jesseca Malecki for the gracious upgrade, as well as Leslie for her wonderful service/conversations at King Brasserie + Peacock Room! Can't forget Aaliyah, TaTyana, Raye, Jerna at the front desk! Thank you for the wonderful experience and gracious hospitality! read more

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IHG diamond elite and kimptons always take wonderful care of us. Upgraded to the Beche Suite. What an amazing space. Top floor in the historic pert of the building. Checkin was spectacular by Vendula. She was so welcoming. A nice bottle of chilled champagne was waiting for us. From start to finish we just loved this property. Close to many attractions. All the staff were superb. Bed was comfy. The curtains in the room however were not the best in controlling light coming, a sleep mask fixes that. Highly recommend! The restaurants on the property were fantastic as well! read more

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After a disappointing experience at another hotel chain, my husband and I walked across the street to the Hotel Fontenot. We were greeted immediately. We wanted a specific room layout. The staff was very accommodating, showing us the rooms available. We had a fabulous stay. Every staff member went above and beyond to ensure our stay was enjoyable and we had everything we needed. The hotel had a great vibe, rooms were well decorated and clean. Breakfast at the restaurant was delicious. We were so impressed that we will be booking IHG hotels in the future although we have a gazillion points with the other hotel chain (starts with a M). read more

Most of what I wrote in the original review stands and has been consistent with each stay we've had here since, but our most recent stay was wonderful as well so I figured I'd share here that there has not been one time we have been even close to disappointed during our several stays here. During our most recent visit, we had the pleasure of being checked in by Raye, and she was awesome. Yet again, our room, the service, the food, the drinks, and everything in between was incredible. I was hoping they always did a cocktail during their evening reception like they have in stays before, but they were only doing wine this go around. Nothing to cry about, but it was a nice touch. Also, they opened the King Brasserie & Bar, and it's a nice complement to the Peacock Room. Once again, you won't go wrong here. read more

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Just got back from a 3 night stay at this amazingly traveler friendly hotel. The staff were super nice and helpful, rooms big clean and modern and every amenity possible available. Special mention to their products in the bathroom by Malin+Goetz. We were greeted warmly all.the days we were there and there was a free social.hour in the evening with wine and pretzels. Would stay here again on.my next visit. read more

Boutique hotels are always nice as they offer an alternative to the status quo. Came here to celebrate a bride and groom post nuptials. Service was pretty groovy. While we hit a couple of snags at check-in (user error, not the hotels fault), the stay was smooth after that. Staff were knowledgeable. The rooms were modern, stylish, and clean. Lobby smelled nice. Sadly, we did not get a river facing view, but that is an option for some. Luckily, it was not at max capacity, so it was easy to navigate. Pro's: -complementary beer or wine upon arrival - complementary coffee hour 10a - complementary wine hour 5p -walkabe to other areas of the city - beautiful bar lounge Cons -the overnight valet is $50. -almost no street parking read more

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My stay for this time around was about a 3.5/5. It was just ok, with a sprinkling of good things here and there. My girlfriend and I decided to come back to New Orleans after staying here in April 2025. We decided on the Kimpton again because we liked the fact that they're so pet friendly. I booked the hotel via American Express The Hotel Collection to try and see what benefits I could get. For those that may not be familiar, the Hotel Collection includes certain properties brands like Hilton and IHG, and gives you perks such as Late Check In, $100 Property credit, complimentary breakfast, etc. This collection is attained by having the American Express Platinum card and booking through their travel portal. Now with that said, I'll start with how my stay went. When we arrived, we were greeted by the valet attendants. Both my girlfriend and I recognized the attendants from our previous stay, who were very courteous and helpful. We opted for the valet service, since I find it too cumbersome to try and find a place to park the rental car we had. When I arrived at the front desk, I mentioned to the young woman that I was checking in. One of the perks of the Hotel Collection is that I can get an upgraded room, if available. I'm not expecting one, but decided to ask. When I mentioned that I booked through the Amex travel portal and wanted to inquire if I could get an upgrade, the young woman quickly said "we already upgraded you to the Historic room with the King size bed." I got the room cards and headed up to the room. For some reason, something was telling me to check my initial reservation email. I'll admit, I did not remember what I booked since it had been 2 months prior that I made the reservation. When I looked at my email, I noticed that I actually booked the Historic room with the King size bed. Now granted, I understand upgrades are not given out for free to everyone because that's just business, but what I did not expect was to be lied about being upgraded. I decided to let it go and not mention it to the front desk, as they can always say there was still no availability for an upgrade. The room was nice, I will say I enjoyed the door for the shower area, being that I've stayed at other Kimpton properties and they have no door and water gets all over the floor. Due to the side we stayed on, there wasn't much of a view, but I was ok with what we had. One thing I forgot about from my previous stay was that housekeeping will not be done if you have your pet in the room, even if they are in their cage. We kept my girlfriend's dog in his cage while we walked a little, only to find that they visited the room, but did not do housekeeping (they left a little sign saying "pet in room"). I wasn't mad about that, as really the only thing we needed were towels. My girlfriend called close to midnight for extra towels, but we didn't get any. I understood since it's late. I was able to spot someone from housekeeping the following morning and asked for towels, to which she gave me 3 of them. We couldn't get the timing of when they'd come to our room, the first day they passed our room around 11am-1pm-ish, another was around 2pm, as we tried to bring her dog with us so they could freshen up our room. Towards the end of the stay, I decided to try for another benefit - late check out. I called the front desk and asked if it was possible to extend check out time. To my surprise, she said yes, and asked if 2pm was good enough for me. I said yes because it would give us a little more time to sleep before hitting the road for a 7 hour drive back home. As we were leaving, I forgot I had the breakfast vouchers from the Hotel Collection benefit. My girlfriend and I decided to have breakfast at King Brasserie & Bar, which is behind/beside the front desk. We had great service by the young woman that was there, I will gladly visit again for breakfast and lunch during our next stay! All in all, it was an ok stay, but the highlights were from Moe, Ross and Lionel from valet, Stormi who came through with the late check out perk, Emma who gladly reprogramed our keys and made sure to explain how the billing worked, and Maria from King Brasserie & Bar who gave us great service! I'd book this hotel again if we're bringing our furry friend, hopefully this was just a one-off experience. read more

Amazing service at the Kimpton hotel. Possibly the best hotel service I've ever experienced. Staff were all friendly and eager to talk to about New Orleans culture and local restaurants. Rooms were clean and comfortable. Beds were comfortable. I'd definitely stay here again. read more

Hidden gem of a hotel. We had a large, double queen room with a pullout sofa (did not use) so we had plenty of space. Clean space with large bathroom. King Brasserie for breakfast and dinner are worth it. Gospel Coffee for morning coffee is a must; just wished it opened a tad bit earlier. read more

This is my third time staying at the Kimpton Fontenot. It's my go to hotel when I visit NOLA. The vibe is a mix of modern and classic New Orleans. The staff are over-the-top friendly and I haven't had a bad room yet. The evening social hour is easy flowing and relaxed. Wine is typically paired with snacks. Sometimes they have offered a pre-made cocktail. read more

Kimpton Hotel Fontenot - Check-in desks - Hotels Near Me - New Orleans, Louisiana

Stayed here on business and the hospitality and customer service was exceptional! They really do everything in their power and within reason to ensure you have a great stay. The front desk was kind enough to give me an upgrade to a suite after a long day of traveling inconveniences, which I thought was so sweet and totally caught me by surprise (in the best way possible, this made me so happy!!). Emma was such a delightful and friendly person and made the check-in process so smooth. She checked in with me to make sure everything was good with the room, and other team members also checked in on me throughout my stay. I had an issue with a stuck shower knob and the front desk immediately had someone come up and fix the issue - they genuinely care about their clientele. This is one of the better and more customer-centric IHG properties I have had the pleasure of staying at! The hotel is quiet and clean, and the restaurants are truly beautiful spaces and convenient for when you want to have a quick breakfast, lunch, dinner, a nightcap, or even a coffee (there is free cold brew at the coffee shop during certain hours if you are staying at the hotel!). I loved my stay here, and I recommend this hotel to anyone looking to travel to NOLA, whether it be for business or leisure! read more

Staying at Hotel Fontenot was a pleasure. The location is perfectly positioned between the French Quarter and the warehouse district. This provides ample dining choices either in the French Quarter, the Warehouse District or down Magazine Street into the Garden District. The on premises Peacock Room was also a fine choice. However, what made my stay exceptional was the service by all the employees, but most importantly Mr. Ray. This man is a treasure and should be protected at all costs and rewarded handsomely. My daily interactions with him were something I looked forward to. He provided perfect recommendations, made sure travel accommodations were handled and spoke with such care that it was hard to leave. He was even nice enough to share his personal preferences for the best meatballs in all of New Orleans, which isn't something a lot of people associate with the City. For nothing more than the chance to interact with Mr. Ray again I would stay at the Hotel Fontenot and recommend it for others. read more

My sister and I visited New Orleans from the Bay Area for her birthday weekend and stayed at the Kimpton Hotel Fontenot from Thursday to Sunday. The check-in process was seamless, and we even requested a plant pal, which was delivered to our room promptly--such a fun touch! The staff was incredibly friendly and professional. A special shoutout to the bellmen and doormen, who were always there to greet us warmly and hold the door, whether we were heading out for brunch, dinner, or a night out. Our room was clean and comfortable, and housekeeping was quick to fulfill our requests for additional items. The location was perfect--within walking distance to all the major tourist spots, which made exploring the city so easy. The on-site coffee bar was a highlight; their cappuccinos and iced lattes were amazing! While we didn't get a chance to try the two restaurants or the lounge with live music, we'll definitely check them out next time. My only recommendation is that, as a Platinum Elite member, I noted on the reservation that we were celebrating a birthday. It would've been a nice gesture if they had acknowledged it at check-in or sent a small birthday amenity to make the occasion extra special. Overall, we had a fantastic stay and will absolutely return to the Kimpton Hotel Fontenot on our next trip to New Orleans! read more

Stayed there January 16-20. Everything was perfect. We ate breakfast every day in the Kings cafe, everything was good. Cory was a great waitress. We were upgraded to The Beche suite, Ray checked us in, she was great. I met Marvin, super nice guy, he needs a raise. I also booked two other rooms, they were very accommodating in letting us stay 2 more nights because of the snow, and flight cancellations. We walked to Caesars and to a lot of places. It's in the perfect spot. No noise, I was on the 4th floor. read more

Excellent Excellent customer service. Each and every person we came in contact with was friendly, helpful and informative. They didn't steer us wrong once on directions, suggestions and helpful tourists info. The rooms were large, clean and comfortable. Hospitality and Housekeeping were on point. We were celebrating our anniversary and the staff recognized our anniversary. They were very personable. This was my first visit, but it definitely won't be my last. I have NO desire to try any other Hotels or facilities. read more

Very good service at this hotel. Stormi at the front desk took great care of his. She went above and beyond. They are very attentive and text you to make sure if you want your room cleaned if you had the privacy thing on your door when they came by. Everyone in the hotel was super friendly. Would definitely stay here again. read more

Stayed here for the Procore Conference. The staff was very friendly and accommodating, shuttles were available for the conference. They give you choice of complementary beer or water when you check in. Rooms very nice. The negatives: the white towels have a slight gray color, maybe they need better bleach and no pool. read more

Kimpton Hotel Fontenot - Hotels Near Me - New Orleans, Louisiana

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Highly recommend Kimpton Hotel Fontenot. Conveniently located, spacious rooms and courteous, attentive, and helpful staff. I will positively stay here again! Bravo. read more

I am a Kimpton junkie, and it is my mission to one day stay at every Kimpton. Girl has to dream, right? So, when we planned a New Orleans vacation, it was a no-brainer where to stay. And after the treatment we received at the Fontenot, it will continue to be a no-brainer. Fontenot hits on every aspect, and I left with hearts in my eyes. Full disclosure here.. I am an Inner Circle member, so Kimpton always goes a little above and beyond. But I feel like the Fontenot staff goes even further. First, our upgrade was extravagant. We had the Presidential Suite on the 18th floor. It was glamorous beyond words. We had two doors, two bathrooms, and I wanted to just move in there and never leave. For our welcome gift, they brought some boozy treats, but my husband mentioned we were vegan and couldn't take them. So, they somehow managed to get a full vegan cheese plate in its place. It was such an astonishing above-and-beyond moment that we almost sent that back in error! Our stay was just so luxurious and comfortable. The air conditioning was cold, the bed was comfortable, the water pressure was good, and we had more than we could ever need from a hotel. The staff was top notch, awesome people, and they made us feel welcomed and appreciated. The only tiny downside was that the adjoining guest room was NOISY, but that was no big deal - we had a suite with a door in the middle, so we could close ourselves off and shut out their noise. We did not have any food there, but I did get a drink at the Peacock Lounge, which is beautiful and worth a visit, even just to appreciate the decor. I really have nothing bad to say about the Fontenot - clean, well-designed, good location, friendly staff. Win win and win! read more

Beautiful hotel, great location, nice suite, with most lousiest house keeping service I have ever seen. I would have given 5 stars if not for the worst experience ever with their in room house keeping service. The hotel offers house keeping, but if you think it's is going to be done - keep dreaming. We stayed in the hotel for 5 overnights and it got worst by the day after our first night. After Day 1: Clean room, friendly housekeeper. Day 2: Housekeeping leaves 1/2 of the dirty towels, half of the pillows on the floor, dirty shower. Day 3: Dirty shower, only received half of clean towels. Day 4: Housekeeping doesn't care at all anymore. Empties the trash in the living room. Done. We complained several times to the concierge. The day concierge promised that the room would be cleaned, well it was not. The evening concierge was pretty much useless as well. He offered us a $10 coupon gift card for the bar/ restaurant. Seriously? No thanks. All we wanted was a clean room after a day out exploring the city. He promised us that our room would be cleaned properly and kept saying: " I put it in" Whatever that meant in his world. On our last night, after complaining again since not even the bed was made, he said that there is nothing he could do, we would have to speak with the manager in the morning. This is unacceptable for a hotel that charges around $500 per night. We are totally disappointed and will not return. read more

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Stayed here several nights for a wedding in the area and overall enjoyed the stay. The room is very comfortable and the staff is very friendly and helpful. I had an issue with the thermostat/furnace in my room not working and they sent someone up to fix it right away. Amenities in the room are nicer than your typical hotel, which makes sense given that this the is "boutique-y" Kimpton brand. Only drawback is that this is a pet-friendly hotel, which does give you the chance to see lots of cute dogs, but also subjects you to their barking if they are into that. Some earplugs took care of that issue. Valet was also pricey per night, but I think that comes with the territory of staying in-town. Great location in the heart of NOLA, easy walking distance to lots of attractions plus two restaurants/bars inside the lobby (Peacock Room and Gospel). read more

I am a Diamond elite member in their "club" and I've stayed in Holiday Inn express properties that are better. The room is like a nuns cell with no decoration what so ever. It's bland and cheap. The headboard is coming apart, the water pressure is so low you can barely take a shower. This is in a suite. $500 fir two nights of this? Also, my reservation included breakfast, but they don't tell you your breakfast is in a cardboard box and was inedible. The attitude is terrible. There are too many options in New Orleans to stay in this dump. Skip it ! read more

Kimpton Hotel Fontenot - Terrible warned up breakfast that took 25 minutes from a girl with a bad attitude. - Hotels Near Me - New Orleans, Louisiana