I cannot begin to describe how amazing this hotel team and owner are. I won't get into details because I don't want people taking advantage of the kindness of the owner. Suffice it to say, they have been more than accommodating on several occasions thwt my family and I came to scatter my daughter's ashes and we all booked rooms, here. I booked the King Suite, overlooking Bourbon, as it was my late daughter's favorite room. It's always amazing, clean and the hotel staff is wonderful! We have always enjoyed out stay and will only stay here or at the other Valentino Hotels! I cannot say enough. read more

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Forced to file a chargeback to get my money back. * The Charge: Immediately debited my account for the highest night + tax months before the stay. * The Service: Unresponsive. Every email address provided on the confirmation ignored my messages. * The Broken Promise: Canceled over the phone and received confirmation, but the refund never arrived in the promised 3-5 business day window. * The Resolution: Had to dispute the charge through my credit card company to get refunded. A solid 1-star experience. They take your money instantly, but returning it requires a fight. read more

I will start with the good stuff. Location is great, just off Bourbon. If you want to be close to the action without being directly on Bourbon then you can't beat it. Close enough that you can walk pretty much anywhere in the French Quarter. Our room had a safe, a mini fridge, and a great balcony. Now for the downside. The carpet was sticky gross. You definitely don't want to walk around barefoot in your room. The only ice machine was in the building next to us so it was a hike to just get a bucket of ice. There were no elevators in our building so if you have any mobility issues this could play a big part. Parking will cost you $42.00 a night plus a 13% parking tax which makes parking $47.57. Then you tip your valet every time you take your car out. So it starts adding up quickly. $142.71 for 3 nights + tips. read more

Very nice Boutique hotel. This is my 21st visit to New Orleans and I let my baby pick the Hotel this time. He tends to like more rustic and historic locations so here we are. The price was probably about $300 less for four nights then what would have been my choice of the Four Points or Omni Royal. We got a street view balcony on the second floor. I recommend requesting the second floor if you'd like a little bit larger balcony. Our balcony had a full size table with four chairs and we had two queen beds so the room was a little bigger. The room comes equipped with the safe, small closet, and a small mini fridge. The mini fridge got down to about 36° so that was pretty good in the New Orleans heat. This hotel does not include other items that I prefer which are like a rooftop pool and bottled water available during the day. It's pretty basic but does the job. The staff was very friendly but not very informative. We were handed our keys when we checked in and told where the elevator was. Not told anything about the restaurant attached to the hotel or about the pool and Courtyard area which are pretty cool areas. The rooms do not come with an iron and ironing board or steamer so you must request them which is what we did. You have to wait for it to be delivered by housekeeping which was very fast. The restaurant that is attached is called Vacherie and they have happy hour every day from 3:00 to 6:00. The funny part is I've always stopped at this small restaurant and bar every trip but somehow did not make it downstairs except to pick up a croissant in the morning. There is a small grocery store across the street called toulouse Grocery and they have small essentials such as beer, wine and water. I did not find this place to be too clean and they do make breakfast sandwiches in the morning but I didn't feel comfortable eating food from there from the looks of the place. I did sit and enjoy the courtyard once but I did not use the pool. The pool is very small and I will add some pictures so that you can see. I would return to this hotel but next trip will be my choice so I will be picking the Omni or the Four Points because I am the modern spoiled hotel lady and I like my extra amenities read more

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Stayed at Hotel St. Marie and honestly loved it. I was a little worried about noise being so close to Bourbon Street, but I slept incredibly well every night. The bed was super comfortable. The balcony is small, but still nice to have for some fresh air, and the bathroom is a bit tight but totally manageable. The location is perfect, just a block from Bourbon so you're close to everything without being in the chaos, and I felt very safe walking around solo. The staff was genuinely kind and welcoming, which made a big difference. The courtyard and pool area are also really pretty and a nice spot to unwind. Would absolutely stay here again. read more

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Amazing hotel, get the room that has the balcony overlooking the street. Staff was wonderful, pool and court yard was great to relax and hangout. The hotel is in a great location, walking distance to everything and burbon street is about a block away. One of the best parts was the cafe and the restaurant. The cafe opened at 7am and the restaurant opens at 3. The happy hour specials save you a ton of money! Highly recommend this hotel. read more

Hotel St Marie was so cute! My friend and I spent a weekend here and loved how close we were to everything. It was great to be able to walk to each of our destinations - except the swamp tour, of course. The hotel was clean and well maintained, and the bathrooms were very modern with glass doors, but the overall building still had that quaint NOLA vibe. Some rooms had balconies facing the street - but we missed out on that. The staff were also very kind and knowledgeable, providing us with recommendations on restaurants in the area. We had a great time here! read more

Great hotel in the French quarter. Just off of Bourbon street. The staff were friendly and helpful. The room with the balcony was awesome. Very comfortable bed. Clean room and close to everything in the quarter. read more

What a lovely little hotel! From the moment we walked in, this place was just lovely. The employees were fantastic. The room was perfect. Clean, comfortable, close to everywhere we wanted to be. A small restaurant and bar on the ground floor. Food was fantastic. A small coffee shop adjacent to the restaurant...again, lovely. Valet garage parking is a must and they have it. I have zero complaints about my stay here. From day one...just a pleasant experience. Thank you! read more

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We had such a lovely stay and will most certainly be visiting again. Room was a good size, great shower, comfy bed. Location was excellent and parking was easy and protected. The staff from valet to bellmen to front desk were all kind and helpful. Things to keep in mind are they have one ice machine and one elevator. But beyond that it was an incredible stay. read more

Cute little hotel right in the heart of the French quarter. Stayed in December with a room facing the street - be warned you will hear people and traffic at all times of the night - but it was doable for me and was a fun part of the experience. You can also book a room facing the courtyard, which may be quieter. It's right off bourbon street but far enough away you dont feel like you're on top of it. The staff was very sweet and accommodating / friendly. The only downside was the balcony was a little narrow, but it's an old building and was very cute overall. Would recommend read more

Hotel St Marie - Courtyard - Hotels Near Me - New Orleans, Louisiana

4.5 stars for Hotel St. Marie. This is a medium sized hotel located in the French Quarter of New Orleans. It's around the corner from Bourbon St. , so if drinking and debauchery is your thing you're in the right place. Hotel St. Marie is very VERY clean. Zero smells in our room, everything was clean. The beds were extremely comfortable, I slept SO well. Most rooms have a small balcony. Ours faced the courtyard with view of the pool. It was very quiet on our floor. The only noise I heard was housekeeping early in the morning in the hallways. The bathroom was clean, no bathtub which was fine with me. Counter space was just right for two persons. There were plenty of towels. There's a closet space with hangers and a light that had a sensor so it turned on whenever there was movement. There was a small fridge, a coffee maker, and basic coffee and tea amenities. Everything in the hotel was in working condition. The hotel was always clean and well maintained. The hotel staff was AWESOME! Joe not only took our suitcases up but he gave us a quick tour of the first floor and also gave us tips on where to eat. He was awesome! The ladies at the front desk were great too, they were SO nice and accommodating. We showed up a little early and we were allowed to stow our suitcases while we waited for our room to be ready. On the first floor of Hotel St. Marie, you have access to Vacherie and a cafe next to it. They're both accessible from the inside and outside. We dined at Vacherie our second night, they took such good care of us. Their bread pudding is DIVINE.... There's a small store across the street, it closes early. Hotel St. Marie is within walking distance of so many places, definitely stay here if you're visiting NOLA! For context, I stayed here March of 2024. read more

Hotel St Marie - Lobby - Hotels Near Me - New Orleans, Louisiana

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I can't say enough about this hotel. Lonnie is amazing when you arrive and the rest of the staff are great!! Keisha was amazing in helping us out would stay there again when coming to New Orleans! read more

First time visitors Located in the french quarter across from the Oliver house hotel Parking is limited on the streets and the hotel has a parking structure attached - additional cost unknown Arrived late well near 1am to check in - luckily there is overnight front desk agent to check in and assist! The person was helpful and even walked us directly to where our room was located. It would appear this hotel has 2-3 floors. There is a cafe and restaurant on site along with happy hour. The room overall for 3 people was spacious with 2 queen beds, a coffee tea area, small fridge, flat screen, and large bathroom that had a standard shower tub combination and accessible walk in shower. The main concerns that came up was the poor drainage in the bathroom sink and shower tub combo. Mosquitos do lingo out the door / doorway area and of course bugs can't be controlled. The other concern was when the housekeeper came to do a a quick refresh. She was visible upset and not friendly even after we thanked her . We left everything central and in a tidy pile so she wouldn't have to continuous go back and forth. Location was very walkable to bourbon, royal, all the main streets of the french quarter. You can certainly hear the cars and music from the outside and upstairs guest walking on the floor. For a room to sleep and store things it works, if looking for all the bells and whistle it may or may not be the spot. There are a few courtyards and pool area. The staff was friendly and greeted and wish us a good day, overall wouldn't mind staying here again. read more

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Pulled up to the st Marie and was instantly greeted by Lonnie at the valet,he was full of life and helpful next was the front desk with porche and Jermaine both were very helpful and had personality for day 10/10 would recommend St Marie hotel from the location to the people. read more

Hotel St Marie - Looking fly - Hotels Near Me - New Orleans, Louisiana

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I thoroughly enjoyed our stay here at the Hotel St. Marie! The customer service before we even arrived to the location was top tier, they were so sweet and helpful with getting us checked in and our vehicle parked for the stay. The room was clean and welcoming and we loved the addition of the balcony that had overlooked the courtyard and pool. We left our truck parked for pretty much the entire time because everything is within walking distance in the French quarter from this hotel. It was a lovely experience for my husband and I for our anniversary. read more

Hotel St Marie - Hotels Near Me - New Orleans, Louisiana

Clean, friendly staff, great location, the air conditioning worked well and room darkening drapes were appreciated. Pool and courtyard was a bonus. I will stay here again. read more

Hotel St Marie - Hotels Near Me - New Orleans, Louisiana

We have stayed here twice in one year. We have enjoyed each stay. The hotel is within close range of walking to your favorite spots in the Vieux Carre!! I recommend to pay the extra for parking.. the valet are top notch. The rooms are clean, well kept, and stocked with amenities you'll need for your trip in NOLA... if there is no iron/iron board ask for one !!! The pool, courtyard ambiance is a great place to relax. read more

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I absolutely loved the Hotel and location. Check in Staff was so friendly. We arrived a little early but our rooms were ready. We only stayed one night and had to leave very early the next morning. Tried to get Valets attention to get our car but he had his seat in his car down and so we had to go the front desk which had the rudest lady ever. She never looked up from her phone or said anything to us besides he would get the car. Didn't even acknowledge us when we were standing right in front of her. Whatever she was doing on her phone was more important than doing her job. I would love to stay there again but that type of customer service makes it very hard to spend the money we did to stay there. read more

GREAT place to stay! 1 block from Bourbon St and within walking distance to everything in the French Quarter - without the all the street noise. Quiet, clean and friendly staff. Rooms are small, but we just slept there, so not a problem. read more

Amazing staff - especially the morning front desk gals and the valet guys. Here for Jazzfest and very comfortable good sized rooms. Everything was clean and working. I enjoyed that it was large enough to have a pool in the courtyard, but small enough to not feel overwhelmed. A block off Bourbon, but was quiet and easy to drive or ride share to other parts of the city. Will absolutely stay again. read more

Great place to stay. I got valet. Workers were really nice. My room was and the 3 floor and it was great... MAKE SURE TO STAY HERE IF YOU GO TO FRENCH QUARTER read more

All of the staff, especially Lonnie and Keesha, they ARE southern hospitality. Location was perfect, my 4th time here and will return.

Very nice hotel right in the heart of the French Quarter. The staff were amazing and very helpful to anything we needed. If you get there early they have secure location for luggage until room is ready. read more

When we decided to go to New Orleans, our first step was book a hotel. Close to Bourbon street, a balcony overlooking the street, a pool and a bar. Hotel St Marie checked all the boxes so we booked here. Upon arrival I noticed a sign that says doors locked at 10 pm use your room key to enter. That was kind of reassuring. The lobby was spacious, bright and clean. We were greeted by a lovely, friendly, young lady. She was welcoming and cordial. We arrived about 90 minutes before check in. We planned on dropping our bags off and heading out to see the city. Change in plans, our room was ready!! We headed up to 4th floor. A clean spacious room awaited us. The room had 2 beds, a mini fridge and a balcony the overlooked Toulouse St. The pool is located in the courtyard, with balconies surrounding the pool, seems like most of the rooms have balconies. The bar is well stocked for any drink you can think of. A cafe and a restaurant are attached to the hotel. If we sat on the balcony we could definitely hear street noise from Bourbon st but with the door closed, it was quiet and peaceful. Overall it was a perfect stay, about half a block from Bourbon but far enough way that the street noise wasn't an issue. read more

Hotel St Marie - 4.th floor balcony view looking towards Bourbon St - Hotels Near Me - New Orleans, Louisiana

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Checked in after an 8 hour drive to find a huge 12" brown stain on the bed. After asking to change rooms they were fully booked but said they come swap the mattress. We decided to go have a long lunch while they cleaned the room. Upon return the bed had still not been cleaned and was told they would get to it on order of rooms. All I wanted to do was take a nap after a long trip, but instead i sat in the courtyard for an additional two hours while they finally got the room cleaned. Any a fairly shitty experience overall but obviously your mmv. Oh also the lobby smells like mothballs which is gross read more

Hotel St Marie - Gross bed at hotel Saint Marie NO - Hotels Near Me - New Orleans, Louisiana

Our first stay at St Marie and it is now our favorite hotel in the quarter. Mostly because of the employees. Joe is the absolute best and gave us a tour of the hotel when we checked in. Super personable. Also, When the store across the street was closed, the girl at the front desk offered to go to a nearby store for us on her lunch break. We had a street side balcony room and it was huge. Extremely clean. Amazing customer service- we will be back. Thanks Joe!!! read more

The best part about this hotel was the location. You're right next to bourbon st and walking distance to the entire French Quarter. We had a room that faced the street which could be loud at times but we were out every night and it didn't really bother us. They have a small outdoor pool. Rooms were clean and they have a cleaning service everyday for you. They also have valet parking for $40/day but we found a spot hero spot a couple blocks away for a cheaper price. read more

Hotel is very nice in a great location in the French Quarter. However, please be aware that the sanitation department comes Wednesday at 4 AM in the morning. So much for a good night's rest. read more

Pretty pleased with this hotel. Location was perfect. Had the city view balcony which faced Toulouse. Just close enough to bourbon but enough distance away so we could get sleep at night. Room was very clean. Lobby was clean. Bellhop was amazing. Front desk morning shift wasn't that friendly and I felt like I was bothering them when I had some questions. The coffee shop downstairs was perfect for a morning breakfast before hitting the town to explore. Would definitely recommend. read more

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Loved my stay at Hotel St Marie. It's about 25 mins away from the airport and just steps away from Bourbon street. It's also walking distance from a lot of stores, restaurants and attractions. The staff was super nice and very friendly always greeting you in the lobby. There's a picturesque courtyard in the back with a pool and they also have a cafe beside the lobby which was very convenient. The rooms are spacious and some rooms have balcony options facing the courtyard or street. read more

The hotel was one of the dirtiest hotels I have ever stayed in. The air was musty and smoky and it never went away. The room has cracking walls and wallpaper. The air vents and carpet was just caked in dust/dirt. There were bugs and spiders that made it's way in the room. We stayed in the hotel and became ill from the dirt and air. I don't understand why the staff can't clean the place up. The cleaning people don't clean the room at all. No sheets or pillowcases were changed. All they did was tuck the sheets and give new towels. They don't even take the used towels away. On the last day, the TV was broken. Don't stay in this french quarter hotel. read more

Great location, helpful staff, room was big, a/c was cold, when we needed something they brought it right up & price was more reasonable than many other hotels - would stay here again. read more

We absolutely love this place! It was our first time ever in NOLA.. and so glad we picked this hotel The rooms were very clean and well-kept. The staff was absolutely amazing and you can't beat the little café downstairs in the lobby. I have not one complaint! location phenomenal!! read more

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Really great hotel as far as the price, amenities, location and staff. The only thing that could really use improvement is the pillows. They are not side sleeper friendly. Too thick. read more

Hotel St Marie does not provide a safe environment for its guests. On 3/23 thru 3/28 I stayed at the Hotel St Marie. Guests in the room next to me- Room 417 - were fighting and screaming at each other. They were heard to say, "Ill kill you, I'll shoot you, shut up shut up shut up. banging into doors breaking things . I called the main desk to address the situation. It took them close to 45 minutes to come up and they did not kick them out or otherwise handle the situation, so that the other guests in the hotel were safe. Hotels are requried by law to provide a safe environment. Hotel St Marie does not abide by this premise. Don't stay here. Its not safe and they dont care. Mental Health counselor in Denver read more

UNSAFE hotel. Don't stay here with kids! During my stay here, we were subjected to some very unruly guests. The first night they were drunk and banging on doors all night long. The hotel staff did nothing to rectify the situation. The second night got really bad. The men got into a huge fight, slamming into walls. You could hear things breaking. They started screaming and one man threatened to shoot the other repeatedly. We could hear it all through all walls. We called the front desk and they were very slow to respond. They didn't call the police, or kick them out. They simply ask them to "quiet down". It began again at 3 AM. This time the fight spilled out into the hallway on at our door. None of us slept. We went down and talked to the front desk in the morning. They said that the would have the "manager" call me, which they never did. This is a low class, seedy and dangerous hotel that fails to provide basic safety to their guests and doesn't do their due diligence in controlling the unruly ones. read more

This was my first time in New Orleans so I didn't know what to expect besides drinking all day. Hotel is only 1 block off Bourbon Street which was perfect for us. Our 2nd floor room had a balcony overlooking the corner off Dauphine and Toulouse which we quickly learned is a driving thoroughfare getting through the quarter. Within the first 15 minutes of being in the room we experienced a group of Harley riders (loudest I've ever heard) and a drunk women cussing in the street. Awesome!! This may turn some off being so close to the action but Bourbon Street is supposed to be loud and lively so if a quiet restful trip is your purpose then a hotel a block off Bourbon Street or New Orleans with a balcony street view just isn't that place to stay. For us, perfect. Room was spacious and very comfortable. Hotel was a perfect location for all the exploring we did through the French quarter for 3 days. Loved the balcony which was great for morning coffee, enjoying beignets at night, or having a drink. read more

Hotel St Marie - Patio 2nd floor Hotel Saint Marie - Hotels Near Me - New Orleans, Louisiana

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Quite disappointed. I spent nearly 400$ on of the best rooms offered by this establishment and let me start off by saying, it wasn't worth it in any sense. You are better off with your money going to a nicer place spending more on a smaller room. First of all, the room was advertised quite poorly online showing only 2-3 poorly captured photos of only half the room. I had to do my own research to see what the whole room looked like. Then on top of that the pictures it actually showed, it had a balcony. However, when we showed up it was the ground floor. Not the end of the world but still doesn't get you jumping up and down with joy to have your room share a door with a pool in the courtyard. Along with the wifi never working? I feel like with a 400$ room I would at least get decent wifi while I am in the room but even the service was horrible in the room! The only way I could communicate with anyone or anything on my phone was OUTSIDE of my room. In what way does that make my room enjoyable, if the only place I can practically do anything on my phone isn't even IN the room? The valet service... When we arrived there I was only sort of worried about the valet because well, I at least didn't have to park on the street. However, they charge you 40$ for parking. Then, when we arrived there the valet took my keys and our bags to our room once we checked in, so I tipped him like anyone would. But minutes later I get a call saying he can't drive my car because it is a stick? So I basically valet my own car, into a rinky-dink parking garage and get yelled at because I "wasn't close enough to the wall"? I get that it is normal not many people know manual cars, but it is quite literally your job to drive cars and park them, you should know how to drive a manual, it is the bare minimum. And to top the whole valet service off, I was called "buddy" and "lil bro" the entire interaction as if I was a little kindergartner. From an establishment that portrays itself at such a high value charging this much for a room and requiring valet for parking and seeming like such a sought after experience, this is just disappointing. I do NOT recommend this place and would steer more towards better quality hotels. read more

Don't often get the opportunity to stay at a French Quarter hotel, but glad I chose the St Marie when the opportunity presented itself this week. Getting a room for under $100 made me a little nervous, but what I discovered was a great deal on a very nice room. Spotlessly clean, comfortable bed, renovated bathroom with a great shower, balcony overlooking the patio, pool and quarter rooftops. TV and internet that worked just fine. Friendly service. Reasonably priced valet parking, Not a 5-star hotel, but you'll sleep well knowing that you got a good deal on quality room in the perfect location! read more

Hotel St Marie - Courtyard/ pool area - Hotels Near Me - New Orleans, Louisiana