I absolutely LOOOVE this place. They have the best wig varieties, which have been really helpful since i cut my dreads. Ive gotten maybe 6 wigs in the last 8 minths. Im going in later this week to grab another. Always such nice people with smiling faces & an organized store. If i could give it more stars i would!! read more

This was my first time going here, in other hair stores you're able to try on wigs, so I asked the woman worker if my daughter could try on a wig she said no. I respected that and put it back. She followed me around the store after that in a military stance just staring directly at me as if she wanted me to leave so we left. I took my daughter home and proceeded to do a review to see that most of their reviews were the same. That they are rudely invading your space as if you're a criminal, watching profusely as you shop and it's very uncomfortable. So instead of giving a bad review I go to the store myself to have a conversation, ask questions to see what the problem was or even if there was a problem or maybe I was misunderstanding them. So I went there and very calmly asked to speak with the woman, the man "Kim" said no you speak to me. From the start of the conversation I knew he was defensive and ready to go to war which again, not what I came for. I went in hopes of understanding from both sides. Anywho he proceeded to talk over me and tell me never to come to his store again because I ASKED to try on a $30 dollar wig. He was very rude and talking loud over me. My name is Latifah, I recorded the conversation and will be posting on Clarksville chat and Clarksville black chat on Facebook so everyone can see what their money is going to. The fact that the majority of their customers are black women and to be treated the way I was treated today is ABSURD!! Customer service deserves a 0 the place also doesn't have much. I myself love K's wigs and beauty and JC have the best customer service and products.bottom line, if you want quality products and customer service DO NOT LOOK HERE read more

Kim's Beauty Supply - Cosmetics & Beauty Supply Near Me - Clarksville, Tennessee

The first time I came here a lady was knocking over shelves and calling the lady behind the counter racist. I didn't hear their whole altercation so I never judged. But today I went in there and experienced it for myself. The same lady was there. I tried asking her questions about products she didn't answer so I walked up to the counter and asked her again and she just started yelling. It was crazy behavior. I never got loud, I never said anything out the way. I truly thought that she didn't hear me until she started acting bizarre. I've never been treated or spoken to like that and you better believe that I will never step foot into this match box of a store again. May she rest in hell!!!! read more

6/15/25 I went into this store to get some braiding hair for my client and boho hair for her style. the store is small so if more than 10 people come in it gets cramped. In the braiding section there was several people looking at the braiding hair so I moved around the store until the area was less congested. I asked the lady for help in a color for hair dye and she just points to the swatches. I was trying to take a picture of the braiding hair to send to my client and the plastic was causing a glare on the hair so I opened the hair to get a picture and the lady came and yelled don't open the hair. Mind you there is NO signs posted stating do not open hair. she takes the hair out of my hand and starts talking. she walked away to fix the hair I opened and then she came back and put the hair back on the rack. after that I browsed some more and found this boho deranging spray that my friend has showed me and I also seen on the same shelve some design essential shampoo products that I was interested in. As I was looking at it and these products the man behind the counter starts asking me is there an ingredient I'm looking for and I said no... I am just looking he then goes on to say u have been looking at all the ingredients and on all the isles and you have been here for over an hour. the items that I had in my hand I put them back on the shelves and I told my daughter let's go. To come into a hair store that black people are keeping in business and be treated like I was a criminal is wild to me. I only went to this hair store because my best friend shops there all the time but they will never get my business again. The store is small. Prices are reasonable but the customer service is trash!!! this store could have gained a loyal customer because I am a hair dresser but I will not be recommending this store to anyone. The way he addressed me could have been more helpf if he had a concern. But I felt attacked with his line of questioning since it's a crime to be in a hair store for more than an hour. read more

I am visiting from Florida and went to this store with my daughter and mother in-law. My daughter needed some beauty supplies. I have never felt uncomfortable in a store before visiting this Beauty Supply store. They were rude and the female was short with her answers. They watched us as we went from aisle to aisle. My daughter did purchase some much needed products and the lady did not say "you are welcome" after my daughter said "thank you". she just looked at us as if she did us a favor. I don't recommend this store to anyone will definitely not go back. read more

Very rude to say it nicely. Came into the store looking for gray hair. When I entered the store the owner and her husband standing at the counter; seen me come through the door; never acknowledged me or spoke. He immediately went to the room behind the counter, and she never looked up. Now I am standing right in front of her at this moment. When she finally looked up she looked at my hair and said BEFORE I could say anything. we don't have grey hair. WILL NOT BE BACK!!!!! And from other reviews I see her customer service leaves A LOT TO BE DESIRED!!!!!!! read more

HORRIBLE customer service!! The owner followed me and my children around the store and I had to try and explain to my kindergartener why people were acting like this! I will NEVER be back! I'd advise anyone to avoid this place! read more

The woman that works there is very rude. Was trying to ask a simple question and she kept rushing me!

If you're going to own a business and sell black beauty products to the black community then you should at least greet your customers and offer assistance. As a new resident to the community and state, the service was horrible. I smiled at the woman and she couldn't ever make eye contact even though she watched my every move. Hubby said they were rude and just before we walked out my husband let them know they needed to be more courteous to customers and not everyone steals! I will be sure to tell EVERYONE I know not to shop there! read more

The shop is small but well organized. Prices were not bad. The customer service was excellent. The owner even came to my car with an umbrella because he saw me trying to wait out the rain. I was in and out quickly because everything I needed was easy to find. Will definitely be back when I need something else. read more

Kim's Beauty Supply - Used their faux locs and crochet needle to do these. Double bags of the locs were $5.98. - Cosmetics & Beauty Supply Near Me - Clarksville, Tennessee

They we're very racist and unprofessional towards myself and my friend. I asked the owner a question and she ignored me several times with her back towards me. read more

Had the hair I needed and great customer service. Would recommend to friends and family.

This place had everything i was looking for. The owners helped me out and even put the wigs on for me because i wasn't able too. I wa surprised by the friendly service. The other store i went to before this one i was verbally attacks by the owner over asking for a wig cap to try on his wigs. So i left and came here and got treated like a queen. I will be returning ! read more