Bunch of morons working at this company with completely screwed up customer service avenues. No…read morematter which location I called I was always told to call another number where no one answered and no one ever returned calls. No one in company interested in really helping you. I will never ever ever use this title insurance company again!

What a seamless, fantastic experience we just had with Ruth Abraham! We were able to sign closing…read morepaperwork on the house we are selling, AND the house we are buying (2 different title companies) at the SAME TIME, 5 days before closing date! With a dual closing, and move date all on the same day, this was an absolute life saver! Ruth and her team couldn't have been nicer, and were incredibly professional! Thank you Ruth, and First American Title!

Where do I begin. I've been in construction a long time and all across the country. This is THE…read moreworst engineering firm I've ever experienced. The only reason they got one star is because I had to check something. Kathy sends the invoice to the wrong company, then stops services for non-payment. Once I got the invoice, it was paid within 5 days. Both Nathan and Kathy are non responsive with their communications...unanswered emails and phone messages. Nathan designed a pool addition that could not pass county planning...he designed permanent structures in an easement and setback areas, both of which the county rejected. It took almost 2 years for the design/re-design to be approved. Nathan did a site visit...I emailed him for a summary...no response. A very unprofessional experience.

Kathy was great to work with…read more Paul relentlessly kept after the City of Scottsdale to process our lot split in Carefree Hills. Because of Covid related staff shortages at the Planning Department, it took 8 months vs the normal 4 months to secure the official approval. This delay, required Paul to contact (i.e. meet with and/or call) the City on many, many, many extra occasions. He never gave up and regardless of the additional time and effort involved Graham honored their original proposal. Great company. Rob H Carefree Hills

Great company to work with. They really understand the process…read more I refer all my family and friends to them because I know they will get the best customer service.

AZ Wide Realty is a great team! Love that it is a family business. They listen to your wants and…read morehelp you find your dream home. If you are selling a home they will do a stellar job! They put in 110% to their work and want to provide you the best service ever! You can't go wrong with AZ Wide!

Kent hung a big mirror for us. He was very professional, prompt and courteous. His prices are very…read morereasonable and his communication with us was excellent. He offers many other services which we will utilize in the future.

From the owner: Home watch, property maintenance and Property management services. REIS Black Mountain is a full…read moreservice real estate service company. We specialize in property management serving clients that live out of state or desire to be hands off. Our services include weekly, bi-weekly, or monthly property visits conducting basic home visits up to whole home scheduled maintenance services. We also provide turnover services for both short term and long term rentals.

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

I have known and worked with Steve for over a decade. He has helped me with purchasing and selling…read morefive properties. He is extremely thorough and I would use no one else. His attorney background makes all of the difference.

From the owner: Carefree Realty has served the northern tip of Cave Creek, Scottsdale and all of Carefree for…read moredecades. Currently owned and operated by Designated Broker Steve Tracy, who is trained and educated in real estate, law and investments (former CIMA from Wharton) and real estate law (Juris Doctorate 1992) bringing a wealth of experience having owned a title company through resolving difficult issues in transactions and litigation we maintain a Christian conscience and Cowboy level of diligence brings a "results oriented" disposition. Versed in both commercial and residential transactions including investment grade price points (up to eight figures) where the opportunity cost of the asset acquisition is as much a consideration as the desire to own and possess the property. Wielding a wealth of knowledge and creativity can forestall certain issues while allowing creative work-arounds for other potential problems. 
I enjoy providing a frank, accurate, and often refreshing view of real estate purchases, sales and investments for smart clients. Currently accepting additional clients. Book an appointment today!

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

The Fulton Rizzo team are true real estate professionals. You know from the moment you start…read moreworking with them that you are in good hands. They are experts in their field and area. If you plan on selling your home this is the team you want to sell it. They aren't just listing agents that wait for other real estate agents to sell your home in time. They actively show and sell your home to prospective and interested buyers. They provide good feedback and communication and they get the job done. I HIGHLY recommend them.

The Fulton Rizzo team was tremendous helping us find our dream winter home in AZ. Their patience…read moreand flexibility was greatly appreciated as we were purchasing from out of state. They were true professionals and experts. Would most definitely recommend them. One example: A condo came on the market and we wanted to see it. They went there and video chatted a showing for us! Thanks to Tom and Maria Elena we have our dream winter home!

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

I've been living here for a year and a half now and love it. My intentions were a 6 months lease…read moreand then to buy a condo. The location is great. It's a nice clean community and Chris and husband do a great job of taking care of the place.

Visited a relative and looked forward to a peaceful weekend, first weekend in December and not a…read moreholiday but- not a chance!! About 215-430am loud conversation around the pool. Thought it was a group of people but then I realized no one would responding to each other, think someone was yelling at someone on the phone. Windows and doors shut tight but sound cut through the walls. Great place to live and visit if you worry about falling asleep through the night. Party on!!