I got the couple's massage for my gf and I and it was fantastic. Their Inspire massage is worth…read moreevery penny. Everyone there was very friendly and welcoming, especially considering this was our first time. They offer excellent variety and customization in their packages so we'll definitely be back.

This spa is in the Mercado with tons of parking .You walk in and instantly know you're about to be…read morepampered . The relaxation room overlooks the lake and has chocolates, snacks, and fancy infused water, so basically it's a trap to keep you from Leaving! It's unisex, super chill, and the treatment rooms have ocean sounds that made me forget I live in a desert. Chelsi has actual magic hands. I got a hydro facial and walked out glowing like I wasn't about to step into 110‑degree Arizona reality.

I recently visited Spa Avania and was honestly pretty disappointed…read more For the price you pay, I expected a much more elevated and luxurious experience. Instead, it felt very comparable to what you can get with a basic gym day pass--infrared sauna, steam room, mineral pool, and cold plunge. My gym already offers all of that, so I was expecting something more unique or spa-exclusive. The biggest issue for me was cleanliness. The hot tub/pool area really needs a deep clean--there were visible skin cells and buildup along the edges, which completely took away from the experience and made it feel unhygienic. Overall, the atmosphere has potential, but between the cleanliness concerns and the lack of anything that sets it apart, I wouldn't recommend it. You can honestly get a very similar experience elsewhere for a fraction of the cost.

Excellent day celebrating a birthday with the girls! Spa services get you access to these intimate…read morespaces that are truly beautiful. Massage with Stacy was great; not too tough and very relaxing. Plenty of tea and hydration available, including great cocktails and lunch by the pool. Locker provided and very safe, clean, and expansive locker room area.

My husband and I went for massages here. Both of us enjoyed our hour and a half very much. Would…read moredefinitely recommend if you need some time to relax. I actually went golfing the day before and hurt my back. My masseuse Sophia asked me if there were any areas I would like targeted. I told her my back was bothering me. My back felt so much better when I finished. Definitely recommend Sophia.

I'm on vacation, but God I wish I lived here as I would get a membership. Facilities are awesome,…read moremy masseuse Matt was fantastic. I recommend this place to anyone visiting or if you're a local. They actually gave me the membership price because my hotel has a deal with them. Give them a call and see if you can get the discounted price too.

Last week I had the Serenity Facial (1hr) and Serenity Massage (1hr) package with the added…read moreDermaplaning. I had Morgan for Massage and Rebecca for the Facial. I will only request them when I return, just exceptional experiences with both ladies. I had some tightness in my hips and piriformis and Morgan was great at targeting massage in those areas. Rebecca's attention to my individual needs was welcomed and appreciated. I love the facial moisturizer and foaming face wash that I purchased post treatment as well. This Spa has a perfect for location, abundant parking, relaxing reception with refreshment and snacks and low lighting to ease you into the chill vibes. This has to be on your list for best spas in Scottsdale. Amazing quality/pricing.

My massage with Bella @ New Serenity Spa yesterday (2/17/26) was amazing…read more Having been a massage therapist for years (until I couldn't), my critique of 'hands on my body' is very pointed. There are very few massage therapists that truly 'get it'. Bella indeed has healing hands! Not all massage therapists understand and 'feel' the connection between muscle, bone, ligaments, fascia & the mind. Let me tell you, she NAILED it. Her touch and exploration of my trouble areas, then diving in with the solution with cupping and triggered massage was exactly what I would've done. Her communication throughout, her questions, her gentle silence was perfect. Her technique with muscle stretching and triggered massage points was spot on. Had the best night of sleep after her massage as well. Thank you for a great experience; your spa is lovely - great great Vibe. Loved it. Will definitely see her again. Highly recommend this spa!

Loved how quiet and peaceful this spa was. Plenty of seating for everyone to spread out. Umbrellas…read moreif it is too hot. There is a wet sauna and a dry sauna. The whirlpool is inside and has plenty of seating. There is a restaurant, Sprout, with some healthy options and some cocktails. There is poolside service. The pool is large, not headed though. Unfortunately I had to find all of these things myself as no one showed me when I checked in. I really prefer being given a tour since I had no idea where I was going. Massage was just okay. I booked an aromatherapy massage but it felt like someone was using a theragun on me instead.

What: spa day with hubby at JW Marriott's spa. We both had a calming 60 minute massage with female…read moremasseuses. I think mine was Elenor? Overall a good massage but I had to ask her twice to decrease the pressure and she also didn't put an eye mask on me when I flipped onto my back, which was awkward. It was also freezing in the room and although she said she put it on warm, it never warmed up. I was ok on the warm table, but when I got up afterwards, it was still as freezing as when I got in. They recently did a renovation and the women's shower area is really nice with big individual frosted glass showers with a dry area in front of the shower so that your things don't get wet. Prior to our massages, we enjoyed the co-ed pool area which is for spa guests only, 18+. This was a relaxing area with several water features with different pressures that you could stand under. They also had two small pools to the left which was a cold plunge and a hot plunge (no jets). The views of the mountains were so relaxing and the waiter Daniel was highly available for you to order food and drinks if wanted. Then I went to the women's only area to shower. They offer the most amazing smelling salt scrub (complementary) that makes your skin so soft. Don't forget to grab a bowl! The attendants in the women's area were so helpful. In this area was also a steam room, sauna and an area to dump a bucket of cold water on yourself. They also had 3 heated beds that you can lay on for 10 minutes before your treatment. After the massage, you go in a co-ed sanctuary and lay on a bed with a weighted blanket with noise canceling headphones for 25 minutes. This bed also vibrates to the sounds you choose. One side of my headphones wasn't working unfortunately. After, this led into a co-ed lounge. The hot water maker was already put away (at 5:06pm when they close at 6pm) so I couldn't make myself a cup of tea afterwards - especially when I still felt freezing, which was really disappointing. I expected more for $295 - better snacks and tea available until closing time. I don't think that is a lot to ask for. With so many spas in the area, if ever back in Scottsdale, we don't plan to return.

I have so many wonderful things to say about this place. I initially had a not-so-positive…read moreexperience here due to a massage therapist and I having different expectations. The owner was apologetic and allowed me another opportunity to try out their services. And wow, it was the best massage I have ever had! I have had all ranges of massages and my massage therapist blew it out of the water. It truly felt as if she was tailoring the massage to my body and needs. I have chronic pain that she managed to work out (it's still there but I have never had relief in the past until Jade). She was also really lovely to speak to. I received the classic massage but I do think it would be worth the money for the deep tissue. I plan on coming back here again and again and truly appreciate both the owner and Jade.

Had a lovely afternoon. The message was very good. Scheduled with a friend and we shared the room…read more I did notice she flipped over much earlier than me. Her massage wasn't as good. Said it felt like the therapist was going back over spots to fill the time. The facial was also very good. The one downside was you could hear the road noise which detracts from the peaceful rest.

Trang did an awesome job with my session. She was detail…read moreoriented from the beginning by asking detailed questions on what I would like. From what I told her, everything turned out perfectly. I would highly recommend The NOW as well as Trang!

4/13/26 update: Management and ownership reached out after my bad experience. Long story short,…read morethey offered a complimentary massage to make up for the experience I had. The complimentary massage was with Trang, who did a fantastic job. It was clear that she was talented and paid attention to my areas of focus/concern. She also provided a full 80 minutes of her time, as expected. Had my original experience been with Trang, The NOW would have received an easy 5-star review from me. I am changing my overall rating to 4/5 due to the hassle and frustration I originally had to deal with. That said, management and ownership did the right thing. Bad experiences (or just bad fits) can happen, but the difference between a good business and a bad one is what management and ownership do to address those issues. 5 stars to management and ownership, 5 stars to Trang, and 4 stars overall given my specific experience. I can comfortably recommend this location, as long as you are willing to speak up if you don't get what you deserve. After my first experience, I would not have considered this location in the future. After management/ownership intervened, and after my experience with Trang, I can confidently say I will return, and if my experience is anything like the one I had with Trang, I'll be happy to follow up with a 5-star review.

Overall, I had a very nice experience at the spa. The facility is beautiful, clean, and well…read moremaintained, and every staff member I encountered was friendly, professional, and attentive. The highlight of my visit was the massage. My therapist was phenomenal, she listened to my concerns, focused on the areas I needed most, and made me feel completely relaxed. I also appreciated the adjustable massage table, which made a huge difference since I have lower back pain. It was one of the most comfortable massage experiences I've had. I also enjoyed the complimentary champagne, delicious food, and excellent service at the rooftop pool. The attendants were incredibly attentive, and the drinks were very good. My only minor complaint about the rooftop pool is that it doesn't really have a view. My biggest disappointment was the sauna and steam room. Neither one got hot enough to be enjoyable. I spent over 30 minutes in the steam room without even getting warm or breaking a sweat, and the sauna wasn't much better. For a luxury spa, I expected these amenities to perform much better. Overall, I had a wonderful experience thanks to the outstanding staff and exceptional massage. If the sauna and steam room were properly heated, this would easily be a five-star spa.

This used to be our go-to spa -- until today. We had two…read morepedicures and a spa day which has been our tradition every yr , we come here for spa days and treatments on our birthdays... So today we booked it as part of a birthday and Mother's Day weekend celebration. When our technician called out, staff member Madison called us at 9:02 AM and offered to upgrade my pedicure into a massage at no extra charge since our technician called in sick. I told her my husband won't go to the pedicure alone and asked how much do we need to pay for him if we also upgrade his service into a massage? Madison proceeded to place me on hold and came back and said don't worry about the upgrade for Mr. Fish and I got immediately excited and so happy and thanked her , told her will be there by 10 AM.. Upon arrival, we were handed a bill for $635 a Kimberly checked us in. I said I spoke to a Madison and she was next to her and confirmed to Kimberly at the front that our price was $240 total based on our earlier conversation She even told me Kimberly that we are getting upgraded to 2 Artisan massages. We went ahead with our massages trusting it was resolved. We had the best time and enjoyed as normal and ended up leaving around 4PM. At checkout, my husband went downstairs and Madison is now presenting him with the $635 bill!!! Of course like anyone in his position he would be shocked! Like what?!!!! He felt like he was having an out of body experience!! Madison's explanation, and I quote " I misspoke"claimed she misspoke and gave my husband the $635 bill telling my husband that her manager Jed told her while we were getting our massages that what she was told by her manager Jed that they can longer provide what was promised to me on the phone and at checkout. This was going while I was still upstairs, and saw my husband upset. I asked what's going on and he said don't worry about it I will handle this, he said it's your birthday and I am not letting them spoil your day . When confronted, Madison denied ever offering the upgrade in front of her manager when my husband said that's what she said. My husband did not even want me in this conversation because it was birthday/Mother's Day weekend and he did not want to spoil my day.. . What was meant to be a special weekend turned into a frustrating and disappointing experience. We loved the massages but left feeling disappointed by Madison. I have to say Madison has been so pleasant and super friendly every time we were there, to get this treatment from her, this really hurt me especially on my day and so unexpected. The manager Jed in my opinion did not handle this right. He should have asked Kimberly listened to the call that was made. I don't know but this was handled very poorly in my opinion. Madison had so many chances to make this right but chose not to. What was offered in good faith was taken back without accountability. We hope management reviews the 9:02 AM call recording, because that will tell the whole story or even speak to Kimberly that Madison corrected when we checked in. This is making me feel like I can't trust this company. Moving forward I want to record conversations or make sure I have proof or something because their word is not to be trusted. This leaves my amazing birthday/Mother's Day weekend ending in a bad note because of this.

I have been to this place multiple times in the last few years and am never disappointed. I usually…read moreget the combo massage and because I request medium to deep pressure, I get worked over like a rented mule and walk out feeling like spaghetti noodles. Their prices can't be beat either. Go! Now!

Booked at Lala Luna Massage & Spa in Scottsdale for my hubs bday couples massage session about a…read moreweek ago, and boy were they professional! We were a lil skeptical being first timers here and no stranger to couples massage experiences, however they did not disappoint! They offered us coconut oil package, took great consideration of our preferential areas, and really muscled-in on each of our bodies individually; honing in on where we each naturally distributed our weight and carried most tension. Of course I'll leave a good review! Thank you so much to our therapist team.

The massage therapists here are absolutely top-notch, using a variety of techniques and performing…read moredeep muscle massages. Whenever I'm exhausted after a round of golf, I always want to come here. Their back massages and Thai stretches are incredibly precise, and their four-hand massage is especially exceptional. Their four hands feel like they're glued to my body; the overall sensation is so smooth and relaxing, leaving me feeling completely refreshed.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.