Cancel

    Open app

    Search

    The Phoenician Spa

    4.0 (107 reviews)
    Open 9:30 am - 5:30 pm

    By appointment only

    Services - The Phoenician Spa

    Therapeutic massage

    The Phoenician Spa Photos

    You might also consider

    More like The Phoenician Spa

    Recommended Reviews - The Phoenician Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Inside looking down from second story
    Shawn V.

    Their spa was absolutely stunning when walking in and their service was impeccable. The steam room was a great starter and was very well kept and felt great before a massage. It worked at clearing out sinuses and loosening up the muscles for an upcoming massage. They also have a sauna room which look great but skipped that and did a quick shower which felt great to freshen up before the massage. Desirae was my masseuse and she was very calming and did a great deep tissue massage with essential oils that were heated and felt amazing. Afterwards, I utilized their large hot tub area to rest and relax the muscles and that was amazing! It allowed yo to relax while overlooking the beautiful Camelback Mountains! Just amazing scenery after a great massage, makes this a great destination. I wish they had a cold plunge station and the waiting room was super crowded while awaiting the massage time. Other than those two concerns, this place still deserves the highest 5 stars.

    Spa entrance
    Stacie A.

    I had the loveliest, most relaxing experience at the Phonecian spa! For starters, the staff is so sweet and attentive. They answered all of my questions at check-in and my masseuse was so attentive (but not chatty!). My favorite was the quiet room. I could basically have stayed there all day munching on the free snacks and sipping spa water. You get all day access to the spa so I left to do some shopping and then came back for a swim! They lose a couple of points for the price. While my massage and the facilities were great, the price point was a bit higher than other 5-star resorts I've visited. And as others have mentioned, gratuity is automatically included. Also, the dining/pool area was a bit understaffed so it was difficult for the waitress to attend to everyone. Despite the few negatives, I had an AMAZING time and will definitely return for another spa day!

    Dry sauna
    Mark G.

    Great spa at The Phoenician. We were fortunate to join before check in. They welcomed us and we started with lunch. Lunch was excellent. Spa rooms are gender separated and good. They have a private pool for people receiving spa services that you can use all day on the day of your appointment. Massages were relaxing. You're paying hotel prices, beware. Otherwise, great. Couples massages were great and we do appreciate them letting us in before we "were there". We didn't need it, but they offered a space to store luggage while waiting to check in. No reservations. Drop in.

    Whipped feta with veggies and chickpea quinoa bowl.  All delicious!!
    Mansi S.

    We had a wonderful spa day that left us feeling relaxed and rejuvenated. All of the staff is amazing- from the front desk to the ladies locker room attendants to the massage therapists. The outdoor pool needs more than 1 person for ordering food/drinks (she was great and handling it well) The food and drinks at the pool were great. Food was fresh and tasty. I tried a quinoa chickpea bowl with olives and onions added. We also tried the whipped feta with veggies. The pita bread came out warm and fluffy. The amenities are on par with similar spas in the area. The quiet room is my favorite- allowed for ultimate relaxation after my massage. I enjoyed the tea and snacks as well. My massage was wonderful. I explained some precautions and the level of intensity I wanted and she knocked it out of the park. I will be back soon and am happy to recommend this place to family and friends for a special day!

    Ta'keisha R.

    OMG, what an experience. Luxury from the moment I walked through the doors. Kim greeted me right away, brought me water and called for my attendant. Kim also called me when they found my AirPods! I went early to enjoy the spa before my massage, which felt amazing. I absolutely loved the quiet area. The hot tub wasn't working which was totally fine. They have everything you need, slippers, sun screen and everything else. I had a few drinks that were really tasty. I can't wait to go back. Great start to my 45th bday. Xoxo Violet

    Beauty supplies
    Melissa D.

    This place is great but needs to level up the amenities to justify the cost. The entrance & magnitude of the huge entrance door is impressive. The lobby is simple clean and grand all @ once. The receptionist who welcomed us was very polite and professional when she checked us in & confirmed our appts. My husband & I were escorted in different directions by our spa hosts to our perspective spa areas. The amenities and products offered are the standard run of the mill spa quality. SPF 30 sunscreen, body lotion, hair spray, spray deodorant, shaving cream, razors, mouthwash, toothbrush & toothpaste upon request, disposable hair brush, blow dryer's & curling irons, shampoo, conditioner & body wash. Snacks included chocolate covered cherries & coconut in addition to trail mix. I would have preferred fresh fruit myself. Cucumber or coconut flavored water and hot tea were available throughout the spa as well. There were 2 coed areas to relax with your spouse if you wanted to before or after your massage. Hot sauna, steam room, jacuzzi and private roof top pool were available as well. There's a private Techno Gym available to spa guests only. Not a soul was there when I went in to check it out. Seems kind of a waste since the hotel gym offers a huge variety of machines and equipment. The spa attendants were attentive and very kind which helped make the experience very enjoyable. The lounge chairs are worn out as are the robes. I wouldn't even mention it but if you're going to pay $290 (with 20% auto gratuity) for a 50 min massage, the amenities had better blow my mind. That's the reason I can't give this spa 5 stars. Everything looked and felt outdated. Simply upgrading the blow dryers would elevate the value. Now for the best part, my massage. Roberto my therapist gave me a heavenly massage. From start to finish he made sure I was comfortable and didn't put the hurt on me like most massage therapist do even when I specify not to much pressure. I'm wimpy when it comes to deep tissue. He gave me just the right amount of pressure and it was a very relaxing massage. Bottom line, if Phoennician Spa is going to continue to charge these high end rates, some upgrades need to be part of the future. Let's be honest, the Spa is what's carrying the hotel these days. The Phoennician hotel is in desperate need of a refresh. That's not a reflection of the service or food in restaurants.

    The relaxation room at the end of the treatments.
    Kiki C.

    Phenomenal day at the spa! Absolute tranquility with superb service. We received the Himalayan Salt Stone massage and Luxury Facials. The ambiance was calming and welcoming. It was a perfect weather day to spend at the roof top pool and restaurant.

    Apple cider
    Addy G.

    It had been a few years, but I was coming up on a big birthday and wanted to treat myself to a beautiful, relaxing spa experience. I went back to the Phonecian I was able to book an appointment for a massage easily, over the phone. Upon arrival, spa parking is available at no cost in a garage right next to the front entrance. I was greeted so warmly by the staff and they were able to get me checked in at around 10 AM which was a few hours before my massage appointment. I gave myself enough time to enjoy the spa amenities. I've been to many spas in my life, and this has some of the best amenities I've ever experienced. The locker room is kind of small and very busy and crowded so I tried my best to get in and out of there as quickly as possible. There are snacks and beverages provided at no cost. Steam room, sauna, indoor whirlpool with a beautiful view of the mountains. If you go upstairs, you can enjoy a private, rooftop pool with a full menu, cabanas, daybeds, and chairs. Again, tucked into the mountains and nestled right into the beautiful nature of Phoenix. It's very relaxing. I swam for about a half hour and enjoyed a fruit bowl that was delicious. Great service, great quality of food and great menu options. I had Veronica as my massage therapist. She was so sweet. Although it was a custom massage, she really worked into some deep tissue therapy, which is exactly what I needed. She's very strong. She got me some sparkling apple cider and a champagne flute for my birthday since I don't drink alcohol. She was incredible, Ask For Veronica! Overall, I had such a beautiful experience here. I felt so relaxed and peaceful when I left. Altogether I spent about four hours here and it was the perfect amount of time without feeling rushed. I took a great shower and used all of their toiletries. Shower pressure is an A+! My hair felt so nice after. I'm already trying to plan another visit! What is my next, special occasion again?

    Spicy skinny margarita! Delicious!
    Sylvia C.

    This was one of my favorite spas here in the Valley. However, I will say I was disappointed with the food this time! I got the lamb gyro after two or three bites I couldn't finish it. Also, they only have two servers at the pool. For these prices, they should have more people waiting on you. Several of the guests complained about taking a long time to get a cocktail in our service. My massage was pretty good though. Gary was my masseuse and he did a pretty good job. I am used to a more relaxing massage, but this one was good for my circulation. However, Gary didn't give me a cushion when I was faced down as a result my left foot which I have had problems with due to bone spurs in my big toe, ended up in some pain. I had to ask for the cushion to be placed under my feet so that was a little disappointing. The other thing about the massage which may sound strange, but Gary was breathing rather hard. It was a little bit of a distraction to hear the masseuse breathing so hard. Also on the form that I filled out before the appointment I put on there that I wanted a scalp massage. That did not happen so I was a little disappointed with that! The steam room was wonderful and the pool was refreshing. However, the Jacuzzi was not hot enough to me. For these prices, everything should be absolutely outstanding! I got the fire and ice massage with a $40 facial enhancement. With the tip, my bill was $396. Again, I'm not sure that the spa lived up to my previous time when I was there. Overall, it wasn't a bad experience. My girlfriend and I did have a good time, but it could've been better!

    Entrance
    Alicia M.

    I wanted to book a couple of spa services for me and my mom and The Phoenician had some of the best reviews. This place gets booked really fast but I was able to find something that worked for us. Upon arrival, we navigated to a free parking garage and made a short walk to the spa. We were the first to arrive but before we were called for our 1st service, the waiting area was full! We both had the Fire and Ice Massage and a Facial. My massage was fine but it wasn't special considering the price that I paid. My mom really enjoyed hers. For the facials, I really enjoyed mine but my mom not so much. Overall it was an okay experience but I think there's better bang for my buck elsewhere.

    Salmon kabob with pita bread, yogurt, cucumber salad and salsa
    Quan D.

    I have only gone to a handful of spas in my life but this one was by far the best!!! From beginning to end, it was an amazing experience. If you are visiting from out of town like we did, I recommend booking the treatment you want in advance. We booked a couple weeks before and not sure if it's always busy or if it was because it was Thanksgiving week, a lot of the days and time slots were already filled out 2 weeks out. The staff at the spa was superb from the front desk, the spa attendant that walked us through the facilities, and the massage therapist. One thing that I wasn't aware of at time of booking was that you have access to the spa facilities the whole day on the day of treatment. I got a call from the spa a couple days before the appointment for confirmation of the treatment and was told we had access to the spa facilities all day which I really appreciated. We booked at 11am and came well before our appointment and stayed a bit after our treatment as well. We went up to the pool level after our treatment and got lunch there. There is a nice pool and lounge chairs but it was a bit windy that day so we opted to dine inside and had great service there as well. They have everything there you need: locker, sandals, robe, showers, razors, lotion, comb, hair brush, hair dryer. I love they have a steam room, dry sauna and a large hot tub in both the women and men's room. They also have complimentary water and snacks you can get: chocolate covered coconut, nut mix, and chocolate covered cherries. The only thing I would recommend they do is for the quiet room, there is tea you can get but the hot water is in a portal tea kettle that you may have to heat up that is a bit noisy and not the best place for the quiet/relaxation room downstairs. They should probably move the tea to the area right outside of the quiet room. I felt awkward making noise in the quiet room even though there was only one other person in that room at the time. I didn't take any pictures of the areas where they indicated that no cell phones were allowed which I wanted to respect. I'm looking forward to coming here again next time we are in Scottsdale.

    Rooftop pool lounge area with view of camelback mountain
    Kelly L.

    Came here for my bday weekend and had a great time. Had the fire and ice massage and my masseuse was wonderful. She did such a lovely job and I was so relaxed afterwards. They have a relaxation room downstairs near the treatment rooms and upstairs you have the lockers, bathrooms, showers, sauna, steam room, and hot tub. On the rooftop level are the pool restaurant and outdoor pool. Service at the spa was great. One thing I will say is that it can get a bit crowded in there, we avoided some of the amenities at first because there were too many people, wish they booked less appointments so it wouldn't be so crowded. Overall would definitely come back for a special occasion again, pricey $$$ but worth it. You also have access to fitness classes and their gym the day of your appointment so take advantage of those! We came on a cloudy colder day so only stayed at the pool for a short time.

    Entrance lobby area of the spa!
    Kelci S.

    Perfect spa day! I scheduled a spa day for my fiancé & I for Christmas. The Phoenician definitely exceeded my expectations. For starters, the spa is immaculate. The locker room area was spotless, not a towel out of place. The steam room, sauna & hot tub worked perfectly. The view of the mountain from the hot tub towering behind the resort was absolutely stunning. My massage from Michaelyn was perfect. She applied the right amount of pressure and also gave me some great advice for reducing tension in my neck/shoulders. My fiancé thoroughly enjoyed the infused water in the quiet room. The chocolate covered cherries were some of the best I have ever tasted. After our massages, we hit the rooftop pool for lunch. Our food was incredibly flavorful and was the right portion for us. Although it was to chilly for us to take a dip, the pool was heated and a few guests dipped their toes in the water. I would totally recommend this spa to anyone visiting Scottsdale & can't wait to visit again!

    Beautiful entry way to womens lockers

    See all

    19 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    11 months ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 months ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 5
    Thanks 2
    Love this 6
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 3
    Oh no 0

    5 months ago

    Amazing. Polite professional clean and terrific service. Multiple visits when paying for old rooms in tired old resort. Will return

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Neda R.
    13
    24
    6

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lizzy L.
    69
    236
    107

    3 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Manny G.
    326
    2030
    7193

    4 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 1
    Photo of Shiva P.
    4
    107
    31

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 1

    5 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 12
    Thanks 1
    Love this 10
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 1
    Photo of Lisa W.
    106
    10
    9

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    Page 1 of 3

    Ask the Community - The Phoenician Spa

    Do they offer couples massages?

    Is there any kind of cold plunge/cold shower area?

    The Well & Being Spa at the Fairmont Scottsdale Princess has a cold plunge pool.

    I can't see the price for the services like an hour massage?

    They don't have the prices listed anywhere, you need to call. I know they are quite expensive but the amenities are amazing.

    Don’t See Your Question? Ask Away!

    Review Highlights - The Phoenician Spa

    The single gender area has a large hot tub, and large sauna and steam, plus showers, toilets and product galore.

    Mentioned in 30 reviews

    Read more highlights

    You might also consider

    Thai Royal Massage

    Thai Royal Massage

    4.1(253 reviews)
    1.7 mi

    I was about to get a same day appointment and it was fabulous! 90 minute Thai yoga massage was…read moreincredible. My therapist didn't speak English but his translation app worked great she's I was able to convey some pain points in my body.

    I was told to arrive 5 mins early when I called to book. So I did…read more No one came out to greet me until 6 after. So I waited 11 mins to be greeted. I got the combo. Not a fan. I was very cold because I was left 5 times, one time for 6 mins, during my massage 120 min massage, with exposed wet feet. One of the other massage techs came over and apologized as I was laying there waiting for the girl to keep coming back. He put a towel over me and a leg support under me. Very nice guy. So my combo massage was bout 95 mins vs 120 due to starting late and she kept leaving. When I booked I mentioned I had a 20% off. When it was time to check out they had me standing there late for work for 12 mins while they called around to see if they felt like taking the 20%? It gets worse. After I had been there 2 1/2 hours now due to my massage starting late and then them wanting to hold me there until the owner could get there which was unbeknownst to me, the owner flew up in her car and attempted to bully me out of accepting the promo that I told them I had before even booking. I told her it was not going to happen. That they were going to take a non-expired coupon that they have produced at some point, while claiming they've never made a coupon? But still couldn't explain how I actually did have a coupon that they have made at some point! None of this should be the experience of a first time customer, my time is just as valuable as their's. And I was late to work.

    Photos
    Thai Royal Massage
    Thai Royal Massage - Waterfall in lobby

    Waterfall in lobby

    Thai Royal Massage - Lobby with waterfall

    See all

    Lobby with waterfall

    The Phoenician Spa - spas - Updated July 2026

    Loading...
    Loading...
    Loading...