Super busy Saturday but three of the floor sales reps all acknowledged me and said they'd be with…read moreme shortly. Before long I was helped and discussed my shoe goals and reviewed my foot analysis machine results to find a best fit. I was provided three shoes to try on. While my color preference found me needing to have the shoes shipped directly to me, you can guarantee I'll return in the future.

Where do I begin to say thank you for the phenomenal customer centered approach that I received…read morefrom Crystal? I cannot begin to describe how exceptionally helpful she was, taking her time to ensure that I found the right shoe for the walking that I do. After asking open ended questions about my activity (which is just walking up to 7 miles at a stretch) she was able to ascertain what was the best shoe for me. After measuring my feet she found the perfect shoe and was most helpful in changing out the laces for once I do not have to lace (yes I am lazy what can I say). Management of 1st Place Sports really needs to commend Crystal for how she makes the customer feel that they are the most important one that she's ever had to work with. Crystal is a role model for what customer service should be!!!!

Scam do not buy from this company as they take your money and send a fake tracking number to make…read moreit look like your order is in process . Then they will follow up with One of there emails Every package sent by USPS is scanned twice, once when they are sent and again when they are delivered. This means that sometimes, the status of your order may not update for a while but once it is delivered it should change after 3-5 days. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. This is your tracking number at :

I am treated like family every time I come in here. Highly recommend checking it out for kicks…read more Vibes are great, selection is awesome.

After having my shoes fail me, I needed to find a shoe that would take me up and down and all…read morearound St. A. I came here to see what I could find. They had some great Ugg sandals that I totally began to jones on. The service was very nice, quick, polite and to the point. Unfortunately my choice wasn't available in my size. It was quite popular, and I seem to have a very average sized foot (I didn't know my big shoe size was average, but it seems so. Ok maybe it is average, I just think my feet happen to be huge).

Love this store. Friendly and helpful staff. Great selection and great products. I've always had…read moregood experiences shopping here.

Awesome selection of boards and beachwear and fun sports items for the beach. Extremely helpful…read morestaff!!

Still love this place! I receive compliments every time I wear their dresses! And I have many...read more

if I could give this shop a zero, I would. I went in looking for a pair of swim shorts and when I…read moresaw that these short, that could've been thrifted from a dollar general were 53 dollars, I let my friend know we probably wouldn't afford anything in there. the owner who had been following us around raised her voice and said that we shouldn't say the price so loud, that we could leave if we didn't like it. truth is , no one would. so we left. She was disrespectful to customers who were still interested in looking around. it's amazing she even gets business when she's so rude.

We came to Adidas to scope out sneakers for my child's ever growing foot. I was crossing my fingers…read morethat they'd be having a sale and saw signage that most of the store was 50% off. We headed back to shoes and noticed they had some decent deals. We grabbed sizes and were greeted by a sales associate, Paul. Paul was ready and willing to help when we needed it and did it with a smile on his face! When it came time to checking some prices on a few pairs we found in the back, he got us prices. We finally settled on a pair of sneakers for our kiddo and they were 50% off, so that was a score. We also grabbed a few pairs of shorts which were 50% off right before we checked out. Checkout was a breeze. Service was friendly!

The employees in this store are nothing but a bunch of kids standing around bullshitting. No…read morecustomer service. When I asked one of them for help it was like I was bothering them so I took my business elsewhere.

I did not have 2 months to wait for an appointment. I used another provider and got an appointment…read morein a week. Wake up Feet 1st ! R Diego

I've been coming to this location for about 5 years now. I…read moreinitially came here right after getting out of the Navy because it's what TRI-CARE recommended me to come too. I showed up and was promptly greeted by Wade and was taken to the back and asked to do a foot measurement that involves walking in a straight line on a instrument used to measure weight distribution of your feet when walking. I did that and all the measurements were taken, and I was told to come back in about two weeks so I could get my inserts put in my shoes...Two weeks later, I showed back up, picked up my inserts and was asked how to pay for them and I told them to bill TRI-CARE. Unbeknown to me three weeks later I found out that TRI-CARE doesn't pay for orthotics. Wade, he said there was some sort of mixup with insurance and said don't worry about it this time. They were the BEST 3-D printed inserts with a foam pad on the top that I've ever experienced in all of my years in the military wearing boots and running shoes!!. The inserts were so comfortable. I wore them for 3 years straight before they started to wear out on me. I came back and had my feet remeasured because they only hold your information in the computer for so long. I showed up again and two weeks later picked up my inserts and I wore them for about 30 days and they made my feet hurt so bad.lol. I brought them back and was told by Wade that one of the measurements was incorrectly imputed into the insole programing machine that creates the soles for Feet First and they were able to find my old measurements to go off of. They gave me the goof up pair that they made for free even though they made my feet hurt. I still used them sparingly in a pair of shoes I rarely wear. I came back two weeks later again and received the new pair and have been wearing them now for the past 2 1/2 years and they've been amazing. I can't wait to go back to get my third pair. * I work in the aircraft industry and I'm standing on hard concrete floors and walking around a manufacturing floor 10 hours every day the week and these inserts hold up really well my feet don't give me any issues except for the times that I don't have the insoles in my shoes because I bought a new pair of shoes. Immediately after putting them back in my new shoes my feet feel great. **Overall, I can see where some people might've had some hiccups in the past or issues with using this place for orthotic needs I wasn't a true believer until they confessed to a mess up they made and made everything right, and I've just been blown away by the quality of their insoles. They may be pricey around $375 because I don't like to use insurance, but for that price I'll pay for good quality insoles.

I went in there once to get some boots I saw in a magazine. Staff was not helpful. I felt I was…read moreinterrupting their one break from the Christmas crowds. The next time I went, it was a complete change! All I needed was a pair of comfy loafers to wear at work. What I got, with the help of a nice sales lady, was a pair of super cool driving shoes that still get compliments months later. And on clearance! The next time after that, I got a pair of shoes for my brother, with the help of an equally helpful sales guy. I felt like he was putting himself in my brothers "shoes" to help figure out what would be most stylish and multifunction. And what I got was a pair of dress shoes, good for a wedding or big meetings. On SALE + a donation to Soles4Souls! Well done, Cole Haan! Way to change my mind. Go there because you don't know true comfort until you own a proper pair of driving shoes.

I love shoes and Cole Haan makes me forget about all the other pairs waiting for me at home…read more Someday I will build a closet worthy of my shoe collection. In the meantime, I will come here add new friends to my collection then go home to rearrange my house for another box. But this box gets one of the golden spots in the closet while another pair gets downgraded to being jammed to the dusty space under my bed...