I have a fracture in my ankle I cant walk yet the doctor on…read morecall refused to send me for an x ray bc I couldn't come into the office Are you kidding me My doctor is on vacation and this doctor that I was assigned to is a scumbag Thanks for nothing

I've been a patient at Spadina Health Centre for about three years now and am writing this review…read moreto let you know that you should all be jealous. First of all, my doctor - Dr. Ko - is great. She's totally non-judgemental - I can tell her anything (and have!) and she doesn't even raise an eyebrow. She listens to my concerns and investigates them appropriately, but without ever going into over-cautious just-covering-my-ass mode (I work in health care. I know what it can be like). She has never brushed anything off as all in my head or "just nothing" and I have faith that she never will. She even calls me herself with abnormal results. Really. She's super. But that's not the best thing about Spadina Health Centre. Along with the great location (Bloor and Spadina!) and the friendly, competent reception staff, it is incredibly easy to book appointments (they can always fit me in within a day or two for urgent stuff and within a couple of weeks for yearly physicals) and I have never, ever waited more than five minutes to be seen at the clinic. Seriously. I'll say it again. I have never waited more than five minutes to be seen for my appointments at this clinic. If the horror stories my clients tell me are any indication, this is almost unheard of in Toronto. Sadly for all of you, I don't think that any of the docs at this clinic are accepting patients right now, so it's sort of unfair to even mention how fantastic they are. But I'm at the tail end of the 30 day yelp challenge and I'm really scraping the barrel for review ideas, so neener neener.

Overall, I have had positive experiences at Markham Stouffville Hospital (MSH) over the years. I…read morehave had medical appointments here. I have also had surgery, as has my mom. My dad has escaped a stay (knock on wood!) at this hospital. I did a couple of nutritional sessions with a dietician at this hospital over a decade ago. I got a referral by my doctor and it was two sessions that proved helpful. I enjoyed the field trip that we did to the Loblaws nearby and learning how to effectively read nutrition labels on products, along with in-classroom instruction. These sessions were helpful guiding me in losing sixty pounds and keeping most of it off to this day. I have also seen a rheumatologist and an ophthalmologist at MSH. The former was to rule out a finding from my bloodwork. The latter was similar, to rule out a detail found in an x-ray. I had surgery at this hospital over a decade ago here. The process to check in, change, get anesthesia administered, have surgery, go through physiotherapy, and gradually return to my normal self was thoughtfully planned. My surgeon was awesome, who scheduled a couple of post-surgery appointments to make sure that I was on the mend and got my staples removed. I was a patient for four days. The meals were okay. I obviously survived. I looked forward to them because I'm just that type of person. I chose the diabetic plan because I wanted less sugar. I also knew the food drop-off schedule like clockwork... haha! Staff were competent, from the nurses and doctors, to the radiologists and various interns. No complaints. My mom also had surgery here. Her stay was a bit longer, but she was made to feel comfortable. She also had a physiotherapy component. The wait times can be extremely long. Even with an appointment, I remember my appointment being at least two hours in length, with most of it being a wait. It's paid parking. You basically pay at a kiosk. If you are lucky to have someone drop you off and pick you up, you'll save a bit. For my last appointment post-surgery, my dad dropped me off and picked me up. It was great, but trying to let him know when my appointment was nearly done was tough to predict. As with most hospitals in Canada, if it's for an emergency, expect a wait. Triage at MSH is much better than at other hospitals in the GTA, such as Toronto Western and Birchmount (formerly Scarborough Grace). Many factors are at play, from how many doctors are on staff to see patients, to the severity of the health issue. I booked COVID-19 shots for my parents in a building next to the hospital during the height of the pandemic. My parents were pleased with how things went. My dad didn't complain, so things went smoothly and they got their shots together. It's a decent hospital. I am thankful for the care that my mom and I have had. (45)

This is a newer hospital which I prefer going if I needed to…read more It's very big and located next to a community centre. There are a lot of parking lots but most of them require you to pay hourly or you can purchase the daily/weekly pass. There is a Tim Hortons inside - very convenient. The doctors and nurses there were great and very tentative. They provided a lot of support and encouragement.

Extremely un professional, dirty. Asking a blind person for directions is safer than this clinic.read more

By far my favourite walk in clinic. Well managed and…read moremaintained, clean and bright. Very polite staff, starting from a reception, nurses, good physicians. Appointment booking is a breeze and they will try their best to help you out. I am myself an ICU Nurse in a busy Hospital and it is a true blessing having this clinic in a short drive distance. Thank you guys for an excellent job! Well done!

So far I have been to this clinic a few times this year. Each time I booked an online appointment…read moreand was seen on time by my doctor. Receptionists had my note/prescriptions ready straight away after I had my appointment.

Had my first appointment in this clinic with Dr Basma. She looked friendly but was clearly in a…read morerush. Didn't have much time to listen to my concerns and conditions. Once she was done with her questions, she stood up and headed to the door immediately, so ready to leave. Had the rest of the conversation and inquiries with her standing between her desk and the door. She answered most but not all of my questions. But I didn't want to continue the inquiries anymore anyways, because her posture and responses made me feel like I was wasting her time. I'm not sure what to feel about her asking "Why would you?" several times to my conditions, to my past experience, even to just a piece of information about women's health practice that's not done in this clinic but commonly done elsewhere. Because I didn't feel much listened or attended to, I'm not sure whether I would feel safe to come back again if I have other women's health or sexual health related issues. But maybe this was just my unfortunate personal experience. *Appointment was reserved for 20 minutes. Total time spent with Dr Basma was about 10-15 minutes

I'll get the positive out of the way- the doctor I see is incredible. The front desk staff,…read morehowever, are a significantly different story. Their tone and demeanour is disinterested, rude and condescending despite being treated with utmost respect. Zero customer service skills. It's unfortunate that every visit I've had to this clinic has been the same, too. Always rude, always condescending, always disinterested. If you hate your job so much, maybe work elsewhere?

I was a patient of Dr. Cassam's for my first pregnancy. She did not follow up with me on any tests…read moreI had to do while pregnant. She treated me as if I should know what tests had to be done... She was outright mean to her assistants while I was there and always seemed in a bad mood. Flash forward: my baby is two and I book in to see my doctor because only after two years of being a new mom was I thinking about taking control of my own health. I booked in for a check up and the next day her office called to tell me because I didn't check in with her for two years she no longer is my doctor. Maybe I misunderstood the relationship between patient and doctor but I didn't think you could break up with a patient just cause I didn't have the need (or time) to book an appointment for myself. After this experience I did not want her as my doctor anyway. Good riddance. I never write reviews let alone bad ones but women.... with female issues...I wouldn't step foot in her office.

DO NOT VISIT THIS CLINIC. if I could rate as a 0 (zero) I would…read more I was able to see a doctor, however after 9 days I have had not feedback on the results of my tests, and the results were no shared with my family doctor. The clinic is unreachable by phone and you are left hanging on a recorded message that ultimately hangs up on you. I am not sure how this is covered by OHIP, it's a disgrace. if you have an issue and need attention and results DO NOT visit this clinic.

This whole experience with this clinic has been weird from day one. Having said that: the…read moreChiropodist (Ms. Youn) is professional, and capable - she did a fantastic job on my orthotics. My first visit comprised of the following: TV blaring (very loudly/hyper program on), not conducive to a wellness environment, and ice on the ramp - not salted - HUH? Really 'great' for people with muscular-skeletal issues. Second time I went back (to pick up my orthotics), they turned off the TV and salted the ramp (snowy day) - not asking too much. Figured it was over, done. Got my orthotics, bye bye. Today I received an unsolicited e-mail from them (mass-mailing, obviously) which had the word (in caps) "IMPORTANT announcement" (on the subject line), and several "urgent" (in bold) throughout the e-mail. INAPPROPRIATE!!!!!!!!! When one receives an e-mail from a medical clinic and the words "important"/"urgent" are on there, this is not calming ... or relaxing ... or "well-making". Someone obviously had a lot of time on their hands to create this somewhat in your face, super-duper "important" e-mail. I could not even unsubscribe from this nuisance. I left them a voicemail message telling them to take me off - never want to hear from you again! There are interactions and experiences in life which simply do not leave one with a positive impression and this was one example. My opinion!

Please don't use the pharmacy. I was checked by the doctor at 10:30. Good turn around. The…read morepharmacist took 1 1/2 hour to make the prescription despite the fact the there were only me and 1 other patien. it's very shamefu. I approached them 3 times to find out wha was taking so long. Finally after 1 1/2 hour later I git my medicine and this was after I had submitted my insurance detalis in advance to speed up the process. It was simply shameful to make a patient in pain wil for a full hour and a half for the medicine. I dont equate it to good patient care.

Below was my experience and why I'm giving them only 2.5/5 stars. This time I'm rounding down…read more I called here before I came as a walk-in asking about a price for TB testing. The reception told me that it's $20 for with reading for each step. I even repeated on the phone if "$20 including reading?" She said yes! Other locations are $30 for each step. I need the 2-Step test so a $40 payment for work sounds good to me instead of $60. I come in, it was busy so reception told me it will be about 40mins wait (which is probably longer anyway) so to come around 1:30pm since I had my baby with me. So I did. I waited an hour for the dr anyway... how convenient to be seen for not even 5mins. 3 days later I come in but only waited 10mins (so nice even though my baby wasn't with me this time). I was seen for 5mins again to do the reading and the Dr (a different one) told me that I had to pay $40. I told him what I was told over the phone and he apologized. Said that it's $20 for the injection, then $20 for reading since it's usually different Drs each time. I could've just went to a different location.. How could they mess this up? I do like how they have pillows in all their rooms and the sliding doors.

I am so pleased with Yorkdale Medical Offices. They have brilliant family care Physicians…read more Dr.Megellie actually saved my life and I would not be here today if was not for his fast acting and brilliant medical mind. He has been there with every step of the way in care and professionalism. Dr. Megellie can get you into Specialists and is a Team Player with your over all health/medical needs and is fabulous with my 2 adult children with Autism. His office staff Nicole/manager is professional, understanding and she takes pride in her job. Thank-you for the excellent care for my entire family! All 3 of us are grateful for your kindness and understanding and Medical Professionalism. Fabulous Medical Team.

I'm writing a review because I'm not coming back here again! Not good for walk-ins. Last time I…read morewent, I was the last patient of the day despite waiting for over 2 hours! Everyone was magically before me in queue. This time, I was told 15 mins wait but I waited a bit over 30 mins for an unfriendly doctor. From experience, the doctors are good here but I'm not a fan of how the receptionist runs things. In the past, I would wait 10 mins max. I'm not sure what happened. This place used to be really good :/ Maybe call and book an appointment with a specific doctor ( not all the doctors are good here. That day, I had a bad doctor!) I don't think I'll ever come back. There are a lot of doctors in Toronto so I'll go elsewhere