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Kindred at Home

5.0 (2 reviews)
Closed 8:00 am - 5:00 pm

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5 years ago

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6 years ago

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Longwood Health and Rehabilitation Center

Longwood Health and Rehabilitation Center

2.4(9 reviews)
5.4 mi

My family member has been at Longwood Health and Rehab, and I've been very pleased with the care…read morethey've received. The staff is kind, patient, and always willing to answer questions or provide updates. It gives me peace of mind knowing my loved one is in a safe and supportive environment. The building is clean, and there are always activities going on to keep residents engaged. I truly appreciate the care and attention the team provides every day.

ABSOLUTELY HORRIBLE PLACE!!!! DO NOT BELIEVE THEIR WEBSITE OR THEIR ON-HOLD MESSAGE and DO NOT…read moreBELIEVE ANYTHING THAT COMES OUT OF THE UPPER MGMT's MOUTHS! It is absolute BS! They need to be closed down permanently! My loved one went in for physical therapy after having surgery and its been a nightmare ever since. You should know, 90-95% of the patients there are memory care (MC) patients and 5-10% are Physical Therapy (PT) patients. They DO NOT screen or care who rooms with your loved one! They are only concerned about filling every bed with a body. My loved one (PT) was punch in the face twice by his violent MC roommate because he was talking too loud on the phone with me (hard of hearing). I actually had to call the facility to let them know what was happening. Apparently these violent issues occurs 3-4 times a week per the LEO's that took the report. The facility claimed they had no clue he was violent! Yes, they did, as intake sheets are required of every patient. Also, know, whatever nurse that cares for your loved one will also have roughly 26 other patients she will be responsible for each shift so your loved one will wait hours before getting any sort of pain management, get their soiled bed changed or their calls for help answered! They are NOT properly staffed. If you call to speak to or request a nurse or a member of management to call you back, ha good luck!! Good luck to even getting a receptionist half the time. Night time or weekend issues, you are better off driving to the facility because no one answers the phone. Communication between their different departments, their own department, with you is NON-EXISTANT. Fighting for their prescriptions, medications, dietary needs will be a daily argument for you. My loved one has 2 bed sores that are still not healed up after 4 weeks of being there. I'm sure the fact that there are no shower stalls there and they only get a sponge bath has contributed to that. The smell and sanitation are equally disappointing as well. Soiled bedding left on the floor, food sitting next to urinals not cleaned out, garbage on the floor. soiled clothing left in bags for days are just to name a few. If you read the reviews from 3 years ago, NOTHING has changed! I pray that those who facilitate this facility get to endure the same sort of hell that my loved one has gone through this past month when it is in their time of need. NO ONE should ever have to live this way or go through this. Shame on them for running such a deplorable facility!!!!

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Longwood Health and Rehabilitation Center - Staff is always striving to be better

Staff is always striving to be better

Longwood Health and Rehabilitation Center - Dinner plate on 3/20/25.

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Dinner plate on 3/20/25.

Kindred at Home - homehealthcare - Updated July 2026

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