we purchased a filtration and water softener system and a reverse osmosis drinking system. Bith provide fantastic results. plus, the customer service from Alex and his crew is first rate. No pressure tactics, just honest and professional service throughout the process. I highly recommend this company. read more

Edward and Jacob are the best to work with. Our drinking water filters needed changing so I called them on a Saturday and they returned my call on Easter Sunday indicating that they could arrive that day. That's amazing!! They arrived on time and serviced the entire system. I would recommend them to anyone who cares about what's in the water that they drink. Joe Posey read more

I interviewed numerous water filtration companies and Kinetico was by far the best option. They were very professional had great prices and their quality of work impressed even my plumber who happened to be doing other work on my house. I tell all my friends and family that if they are looking for clean or soft water to go with Kinetico. read more

Alex, Paul, and Jacob have all been involved in the installation and maintenance of our whole house filter and K5 system. They have been extremely responsive and helpful, always returning our calls when we had questions. Furthermore, they are prompt for service and arrive on time. Our filtered drinking water during the latest maintenance was down to 1ppm! We are fortunate to have had such good service for the health of our family. Thanks guys! read more

Kinetico Water Systems by Basic Technology - Water Purification Services Near Me - Los Angeles, California

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Service is 5+ stars. We got a project for our drinking water system inside of the one of our investment properties. Dan was the one who assisted us with everthing. He explained the cost and scope, that's something I really appreciate, he was absolutely accurate and professional. System was installed just in 1 day, including water softening equipment. Running smooth and we really like it. I want to highly recommend kinetico to everyone who appreciate professional service and timely manner. read more

I first contacted Kinetico after I finished building my current home looking to install a whole-house Reverse Osmosis (RO) system. The system has been in place for over two years now and I couldn't be happier with the product or the services provided by Kinetico. They are always prompt to respond to any of my concerns and go above and beyond to ensure that the system functions optimally at all times. Edward epitomizes professionalism and his team members, Pavel and Dan, deserve much recognition for exceptional customer service. Thank you so much for what you do! read more

I have a Kinetico system in my home in Oakland and when moving to Ventura, decided to do the same here. I can't be more pleased with both systems, and the team in Los Angeles (and Oakland) is superb. Enjoyed working with Eddie and Dan. I am also talking with my son to put a system in his home. I have been a soft water user for over 12 years and would not have a home without it. The drinking water systems under the sink is a must have, as well. Kinetico is top of the line and customer service impeccable. read more

I am extremely satisfied with my reverse osmosis water system. Everyone at KInetico has been so helpful and their knowledge is amazing. --The BEST!! Edward set it all up for me and his staff was absolutely the best! I feel safe now drinking my water because it is now free of the nasty contaminates. I wanted to get this system for my Son who is a little over a year because I wanted the water to be the best it could be and I knew that getting KS Reverse Osmosis would be the answer. I am so happy with it and recommend you call Edward and get one for your home. You will be like me who wishes they got one years ago. Thank you! read more

After an unpleasant and annoying service call Alex phoned me personally to apologize for everything. He also explained why things were happening. THAT is what is good customer service. It's a shame that the first voice you hear on the other end of the phone is the impression you get of the service you'll experience. I will add more to this review once the service has been completed. read more

When searching for a company to install a whole house water filter, softener and reverse osmosis system I read many reviews of different companies. They were all the same: service was great at the point of purchase and installation but after that, most all reviews were very negative on the post purchase customer service. One company stood apart: Kinetico. The team at Kinetico is knowledgeable, courteous, timely and a pleasure. The product is just as great. read more

We had a whole house water softening and purification system installed a year ago and it was the best decision we made. After using the system for a year I can say the kinetico system works very well and our water tastes great. We use the water for drinking, cooking, and even our puppy gets to drink this water. Our coffee tastes great, the water is better tasting than most bottled waters and we have peace of mind that our water is clean. Best of all the customer services excellent. The kinetico team is very responsive, friendly and knowledgeable. I definitely recommend their systems. read more

Kinetico Water Systems by Basic Technology - Whole house system in the garage - Water Purification Services Near Me - Los Angeles, California

The folks at Kinetico are great with timely responses to questions, installation and service calls. Paul does master craftsmanship and a super clean installation while Alex is great with explaining the system and following up with any questions. The soft water system works wonderfully, is very quiet and efficient and provides plenty of soft water for a large household. read more

Kinetico Water Systems by Basic Technology - Great soft water installation. - Water Purification Services Near Me - Los Angeles, California

I've had my softener system and RO for over a year now. Amazing quality and reliability. Engineered like a fighter jet in precision and confidence. Makes the other brands seem like toys and the long full warranty says it all. So I upgraded the RO to the K5 and can have better water at home on tap than the local highly acclaimed water store tests at. With some of the worst water in So. Cal. At 600+ PPM, it puts out 0. Jacob is great at explaining the benefits and installs with extra care and squeaky clean dressing like it's his own. Alex was great fitting the right configuration for our home and budget. Don't think twice about it and the long endurance and performance is worth your extra investment. Take it with you or add value to your home. You won't regret it! read more

Moved to Pasadena and wanted to set up a whole home filter and water softener. Talked to 4-5 businesses and Alex, Paul and Jacob at Kinetico were great. We went with Kinetico because the system looks well designed and those three guys were super great to work with. It's been a year, no issues. They've followed up with us twice, once to come check everything and make adjustments. Really happy we went with Kinetico. read more

I installed both (whole house water system with dechlorynator and kinetico K5 drinking system) Great system and you can really feel and taste the difference in water quality. Highly recommend read more

Impressive service. Edward met us at our home on a Sunday to show us the various options available to us and explained things thoroughly through his presentation and demonstration. He was very accommodating in fulfilling what we were looking for and went above our expectations. He schedule the work based on our timelines. We schedule the work for the following Saturday. On Friday, Paul came to our house to inspect the location and setup. Wow! How many people do you know that would do that. Paul inspected the location and reviewed what would happen the next day. On Saturday, Paul called 20 minutes before arrival and arrived on time. He did a fantastic job installing the systems both outside and inside. He literally spent all day on the site and meticulously went about doing an A+ job. Very impressed with the work and professionalism. Highly recommend the sales and installation process. I will follow up once I have a real-life experience with the system with a follow-up review. Hopefully all will work as expected and advertised. Thanks Edward and Paul. read more

Installed our drinking system K5 model last week. Overall, really like the system and the service. The system we get is the most expensive one. They could work out a finance plan, which we got our monthly payment to $42/month. The water taste soft, if you like Evan water or Fuji water, that's kinda the taste you will get. Alex is our sales guy, he really cares about his customer, and make sure we get all the service done in a timely manner and professional. Very knowledgeable person. I would like to give a thumbs up to them. read more

I am thrilled with Kinetico water. I've had it for over a year and couldn't be more pleased. It offers both Alkaline and regular water. I absolutely love the taste and the team of installers at Basic Technology company. Everyone is very professional and caring, the maintenance is hassle free and fast. This product is awesome. I would highly recommend it to anyone. I never rush into writing reviews, however, I've given this company and product a year, and I must say that it's the best of the best. Thank you for Kinetico water by Basic Technology! read more

I researched all other water systems and ended up with Kinetico. Alex came to our house and did the water test and presentation. He is caring and professional. We installed water softening system for whole house and also water filter system under the sink. They connected the filter system to the refrigerator also. It's been a year since we installed the system and we are very happy with it. The water feels so soft and taste amazing. I like the system because it doesn't need electricity. I highly recommend it! read more

We are extremely happy with the purchase of our Kinetico system. We went for the whole package - the K5 Drinking system and the Whole House filter with all the add-ons. While the price seemed like a lot at the time, we did our research and decided to go for it. We now feel like it was all worth it. The quality of our water is amazing, and the customer service has been excellent. read more

We love Kinetico!! Jacob and the rest of the Kinetico crew are nothing short of fantastic. I researched water purification systems for months. I sat through multiple presentations from Culligan, the Costco water people, and others. We chose to go with Kinetico because they were clearly the best. They offer an excellent product, the best warranty, and exceptional service. Jacob and his team have gone above and beyond to make sure our whole house water filtration system and softener as well as our reverse osmosis system are operating exactly as they should. Install went seamlessly. Pricing was and is transparent. I recommend Kinetico to all our family and friends. We couldn't be happier. read more

We recently had a whole house water filter installed. Alex was very knowledgeable and patient while testing our water and explaining the different reasons to have the filter and how we were being impacted by the water. After the filter was installed we asked him to come back a week later to test and confirm the water filter was working as intended and he happily did. Honestly, I'm shocked that most people just accept the water that comes out of tap as being good enough for their families. read more

Jacob is great. We needed service during a long weekend, and he was available. He took all safety measures seriously and did a great job solving the issue. I strongly recommended Kinetico. read more

I have had Kinetico for the last 2 years and am a million percent so happy with the system, water and service! Alex, who set me up originally, is so wonderful, 10 stars for Alex! In the last couple years I have had to move a couple times and they are always so wonderful and come remove and reinstall whenever I need them. Thank you so much for the amazing amazing water! It's the only stuff I can drink! read more

I just had the Kinetico K5 system installed, and what an awesome system I drink lots of water, and this system is the best that I ever had. Alex from Basic Technology installed it - very professional and clean. He took his time explaining the system, and 3 hours later I had the best water I ever had. I myself recommend the system to anyone who is conscientious about their health. Thank you Edward (manager at Basic Technology) and thank you Alex for doing a spectacular job installing it. The price seems high, however, the quality of the water is worth it. And in the long run my health comes first. read more

I have used this company for four years to annually replace Kinetico filters. The service has been consistently superior. They come on time. They remove everything under the sink, use catch pans to trap any spills, and they clean up perfectly. Jacob was scrupulous about wearing a mask this year. They do tests on the water before and after. I can't think of a better protocol. Great company. Hats off to Jacob. read more

It an outstanding Customer Service guys Build in Kinetico!!! And The water filtration&softner system really great! We ordered & have it since Feb 2018 and so far are happy customers of Kinetico. Special thanks to Dan the Man :) If you looking for quality water and want to cut your bill and don't want a constant hustle ordering water delivery ... That's the right place up in the valley! Chers' read more

I just moved from Miami to California. It was rather exhausting for me. When I moved into my new apartment , first I decided to solve an issue with quality of water. I had so much stuff to do in my new apartment, so I did not have time to search and compare the prices. My friend recommended to call Kinetico. Guys came on the next day, was very fast and professional. Price was very competitive in comparison even with Miami! I am very satisfied with quality and service! Thank you guys! Definitely highly recommended read more

I had the most incredible experience with Edward, Alex and Paul, from customer service (they respond so fast), to the presentation educating me about why I was having skin issues (I was in sooo much pain) to the install. The entire process was so professional, informative and quick. Two days post install my hands/skin issues are so much better. Thank you for making this so easy!!! read more

WOW! I am extremely impressed with this company, and the customer service that comes with the product! First off, they came to my house, educated me thoroughly on water softeners.....and came by two days later to install. Then, they call every few months to check in on me, and see how my family loves the water softener. There are a lot of water softener companies to choose from out there. I would HIGHLY recommend using Kinetico. It's an investment that more than pays for itself. You not only are paying for the product, but the customer service. And, they NAIL it! read more

Very happy with the service and communication with these guys! They know there stuff and are honest! If you have a Kinetico these are your people for service! read more

Filter change was a great experience! Jacob came by and explained everything and was very friendly and helpful. I wish more companies had the same level of service. read more

Love my K5 Kinetico water system, I have the system since 2016, can't drink water anywhere else. We have PH water and extremely clear water. Their customer service is amazing. Anytime we need to change the filter one simple phone call and they are here to assist. Love it and recommend to everyone. read more

bought a house with the standard reverse osmosis system and I love it. Jacob serviced the filters which have not been changed by the previous owner and was extremely professional, knowledgeable and helpful. looking forward to a lifetime of clean, soft and tasty water! read more

This company is superior in not only providing excellent water softener and reverse osmosis products at competitive prices, but the customer service is OUTSTANDING!!! Alex and Jacob are a pleasure to be around, they explain everything that they do and they follow up with reminders for filter change services! They arrive on time and go above and beyond in service...an absolute pleasure!!! read more

Very friendly and knowledgeable people. The system works great so far, and I highly recommended everyone to consider a water filtration system specially because of how bad the water is in LA area. read more

I've installed water softener and RO water filteration. I'm very satisfied with the water quality that the system is providing. Alex is very professional at what he does. He really pays attention to what the customer has to say about the water system and tries to meet the services that the customer wants! Superb read more

This company and their product deserves 5 stars. I believe we all have to take care of ourselves. Clean water is one of the main ingredients of a healthy body. I am so happy that I found Kinetico. Their customer service is awesome. Now My family and I have the access to clean water all the time. Thank you! read more

I am very satisfied with my Kinetico water system. Alex and Dan both gave great customer service throughout the process. Alex in particular answered each of my questions thoughtfully and helpfully. I am very glad I made the choice to go with Kinetico. read more

This post is long overdue. Switching to this water system is the best thing we've ever done, not only for our health but for our sons skin. He has severe eczema and this water system has helped tremendously with the healing of his skin. Unfortunately our city water has too much chlorine and other chemicals that are too harsh for such sensitive skin, we saw improvements right away after having the water system installed. I highly recommend this if you have similar skin issues. We also opted for the alkaline drinking water filter that also helps heal from the inside out. Edward is a good man and was very wonderful to deal with as well. And his team is very professional. We had a slight issue with our potassium filter and he fixed it right away and all was good again. Best money I've spent in a long time. read more