Location Directly off Crain-take SECOND left…read more Parking Plenty of parking in large lot. Service Fast and friendly. I had a few heavily smoke odored garments and they were not judgmental. They wanted me to know about the price of the service prior to leaving my items-very thoughtful. They provide furrier service! Tips Tell them you are a new customer or new to the area and you will receive, at least I did,, a beautiful laundry bag. Summary As a new customer I was delighted with the service!

They do what they are suppose to do. My only issue is that they open at 9 am, instead of 7 am like…read moremost d/c do in the area. Minor issue, but I adjusted to the hours. Recommended.

Professional staff and easy intake of items. Items were ready when promised…read more I requested heavy starch on all denim items but when I got home and started hanging my items up, I noticed some were not starched as requested.

They only got half of my garment order right I still have stains on the back of my dress that they…read moreshould've been able to get out. they were only grass stain so I had to resubmit my dress to be recleaned. I don't understand why they cannot get out grass stains in a garment. I was planning to wear the dress the next day. It makes me think that I need to change cleaners in order to get better results.

Best service as requested, value and great quality as always A++++++++++!!!!!!!!!!!!!read more

I would strongly caution anyone against relying on ZIPS Cleaners in Brandywine if you actually need…read moreyour clothing when promised. For the past several weeks, this location has repeatedly failed to complete my dry cleaning by the stated pickup time. This is no longer an occasional delay. It is a pattern. What makes it particularly frustrating is that ZIPS actively advertises "In by 9, Out by 5" same-day service. Yet I currently have multiple orders from the same visit, and while some are marked ready, others are inexplicably still "NOT READY." Customers should not have to make multiple trips to retrieve pieces that were dropped off together. If you cannot consistently provide same-day service, stop advertising it. If an order will be delayed, communicate that proactively. Neither is complicated. Reliability is a basic expectation of a dry cleaner. At this location, it has become the exception rather than the rule. I would strongly caution anyone against relying on ZIPS Cleaners in Brandywine if you actually need your clothing when promised. For the past several weeks, this location has repeatedly failed to complete my dry cleaning by the stated pickup time. This is no longer an occasional delay. It is a pattern. What makes it particularly frustrating is that ZIPS actively advertises "In by 9, Out by 5" same-day service. Yet I currently have multiple orders from the same visit, and while some are marked ready, others are inexplicably still "NOT READY." Customers should not have to make multiple trips to retrieve pieces that were dropped off together. If you cannot consistently provide same-day service, stop advertising it. If an order will be delayed, communicate that proactively. Neither is complicated. Reliability is a basic expectation of a dry cleaner. At this location, it has become the exception rather than the rule.

My fiance' and I needed suits cleaned for his mother's viewing and funeral. No one else could get…read moreit done for us but Gem Valet said they'd hold their last load till we got there and had them for us in an hour!! I highly recommend them!! Thank You Gem Valet!!

Clifton Cleaners came through again for me. I needed alterations to my dress and needed a short…read moreturn around time. It was delivered right on time and they used the extra material to surprise me with a matching mask! Check them out for all your dry cleaning and alteration needs. They come to your house and their prices are reasonable.

THE SINGLE BEST dry cleaner I've ever used in my LIFE! The Owner, James G. is an upstanding person…read moreand the quality of CC's work is beyond reproach. I HIGHLY recommend CC's for all your dry cleaning needs... you will NOT be disappointed!

I have been using them for years. Very reliable, I can only recall two or three times that…read moreequipment failure delayed my uniforms by a day. Customer service is outstanding. I originally picked them for their hours and location. I needed to drop off in the evening, and you can always park right at the door.

Poor customer service, I called to inquire about some blazers I would like to have cleaned and the…read morelady that picked up was not polite and hung up once she answered my question. I would not bring my clothes here with that kind of customer service!

I am Highly upset that I prepaid for 10 garments and when I picked them up they were all dirty…read morestill. Then when I tried to seek help from the young guy at the counter he was a complete wise-ass. I left very upset and I expect to contact the owner for a full reimbursement...Don't go here PERIOD! read the other reviews...

This place has gone completely down hill. We have not received all of our clothes back three last…read morevisits as well as have received other people's clothes. We tried to talk to the managers, Chuck and Eric, however they were the rudest people and would not offer any compromise and basically said it happens sometimes. Horrible customer service from the managers. Angel is the only person there that has the best customer service and hope she can get out of that sweat shop soon. Don't go here whatsoever! It's cheap and not worth it.

Some of the worst seamstress work I've ever seen in my life. The man at the counter was very nice…read moreand pleasant, but the seamstress gave me this and didn't even apologize for it. She straight up told me "you have to be careful with it because it's not going to be strong". She ruined this bag and charged me $25 for it. Go somewhere else and pay more to get it done right. She did NOT fix my bag, she ruined it to where I'm not sure someone else will be able to fix it. This looks like a child did this.

Needed three pants hemmed and brought it here because it's closest to my house and I try to support…read moreLP businesses. Got my pants back and on my first wear the hem came undone. Immediately took them back and they redid the hem-no charge. Later in the week wore my other two pants, and once again on the first wear the hem came undone. Took both pants back and questioned if maybe the wrong thread was used for the pants material. Again the pants were redone no charge, however upon pickup I was told I would need to pay to get them done again (because why would I not just take them to another place if I crossed that bridge). When testing out the pants again, I slid my leg into the pants so slow not to touch the bottom area. Took the pants off after wearing them throughout the day, and shocker, this is the outcome...

This was my first time using Yates Dry Cleaning, and I have to say I was extremely impressed with…read morethe experience. From the moment I walked in, I was greeted with professionalism, friendliness, and excellent customer service. My garments were returned looking fresh, clean, and perfectly cared for. The attention to detail and quality of the work exceeded my expectations. It's clear that the team takes pride in what they do and truly values their customers. Thank you to everyone at Yates Dry Cleaning for making my first visit such a great experience. I appreciate your hard work, dedication, and commitment to providing top-quality service. I will definitely be returning and recommending your business to others. -- Jamar DeJan

I was highly recommended to bring larger items here, like my comforter, and based on my first…read moreexperience, I understood why. The initial service was impeccable, which is why I decided to return. I'm giving two stars out of grace for that first visit. Unfortunately, my second experience with the exact same item was disappointing. When I picked up my comforter, I noticed small specks of lint scattered across it. I brought this to the manager's attention, and while she insisted she personally handled my item and attempted to remove the lint, that explanation didn't align with the final result. If the issue couldn't be resolved, I should have been notified before leaving--not after I had to point it out myself. I did receive a refund, which I appreciate, but I genuinely wanted this to work. It seemed like the manager had already made up her mind that nothing further could be done, and there was no real effort to try to resolve the issue. At that point, I simply asked for my item back so I could take it somewhere that handles items with more care and attention to detail. It honestly made me question whether my comforter was mixed in with others during the process, especially since I take great care in maintaining it, including regularly steam disinfecting it at home. What was also frustrating was that instead of focusing on my concern, the manager began explaining how other customers' items can come in, as if I was expected to sympathize. My only concern was the condition of my item. Based on this experience, I would recommend keeping it simple here--stick to everyday dry cleaning. I would not suggest bringing larger bedding items like comforters or duvet covers, as the quality and attention to detail may not be consistent.