Please stay away!!! He is rude and rip off your money they do a shabby work too I regret going here…read moredid not read the reviews before

ZERO STARS! DO NOT…read moreUSE THIS BUSINESS. I repeat - do not use this business. VERY old school cleaners with no cash registers or POS system, hand writes everything. We agreed on a price for two suits and three pair of pants to be altered. He increased the price by $150 - to $594. He refused to give me back the ticket. And then told me I was a complainer. He speaks English VERY well. Biggest scammers. They think because they are in a lower socioeconomic community in PG that they can take advantage of residents. It's sad. They need to be evicted from the shopping center for their business practices. I usually go across the street next to T-Mobile and I've never had a bad experience there. Thought I'd give this place a try. NEVER AGAIN! Now I have to dispute this with my credit card company. Ughhh

Chi is amazing! I came to Chi SIX WEEKS before my wedding, hoping she'd be able to fit my dress…read morealterations into her busy schedule and not charge an arm and a leg. Chi was so kind from my first call - she never made me feel bad about coming to her in such a time crunch, and offered very reasonable alteration rates! From our first appointment, it was clear that Chi is an expert at her craft and is passionate about her work. She really cares about her brides and making sure we look and feel our best!! When I first received my dress, the neckline looked way different from when I tried on the store sample - Chi took a look at the original pics I had, and helped get the neckline back to the look I loved. In addition to the alterations, which were masterfully done, Chi offered some much appreciated wedding day wisdom that covered little details I would have missed otherwise. I would recommend Chi to any and every bride in the area. She does phenomenal work, and is such a sweet person!

Hope you're doing well ;)…read more The wedding was a huge success, and everyone -- including me -- was absolutely stunned at how incredible my dress turned out at our destination wedding in Puerto Vallarta, Mexico. With that said... I'm sharing a few photos from when I was doing my alterations with you at your home to the actual wedding day. Seeing the transformation makes me even more grateful for your talent. Your work was truly stunning. My dress fit me like a glove -- honestly, even better than I ever imagined it would. You did an exquisite job, and I thank you from the bottom of my heart. I absolutely loved working with you. You're so knowledgeable, kind, patient, professional, and incredibly detail-oriented... just like me ;) I felt so confident and beautiful, and that's all thanks to you. With so much gratitude, Astrid P.S. David absolutely LOVED the little embroidered detail you put inside my dress with my new last name

Mark and his wife were very accommodating! I had other upholsterers suggest that I either take the…read morecushions out of my dining room chair furniture myself OR pay an exorbitant $270 delivery fee. Mark and his wife offered it for $70 flat for delivery and assembly. Overall, they offer competitive pricing. The final product was delivered within the promised timeframe. Craftsmanship is spot on! Very happy with the final product. Truly happy I found them. Looking forward to the next project.

From the owner: Many people prefer to continue to rely on their existing furniture because they don't make them…read morelike they use too. If it is of cost and not finding the color or texture you wish to have or just want to do your part in saving our land fields - which is why we have assembled a top-notch team to restore the beauty of your old and damaged upholstery. Whether you're looking for some minor rip and tear repairs or a full interior renovation, we're the team you want working at your business, home, automotive, and marine. We do offer on-site projects if possible. Commercial & Residential Limited liability insured Company.

Alterations were great and good customer service. Service is timely and quality is excellent.read more

Awful dry cleaning service. Half of my items came out worse off than when they went in. Extra…read morewrinkles, stains, minor damage in one case, and just poor quality in general. Total waste of time and money - they don't even have inexpensive prices. I wouldn't take my clothes here again if it were free.

On April 3, 2026, I received a brand new dress from Amazon that I purchased for an upcoming event…read more The dress was red, black, and white, and still had the original tags attached. Because it arrived tightly packaged and wrinkled, I took it to the ZIPS Dry Cleaners on Saint Barnabas Road simply to have it cleaned and pressed before wearing it for the first time. When I picked up my clothing order, I did not immediately realize that the belt to my dress was missing. Unfortunately, I discovered this while getting dressed to attend an event, therefore I was unable to return to the store right away. During my next visit to ZIPS, I brought the issue to the attention of the manager. To her credit, she initially appeared concerned. She searched for the belt personally, reviewed camera footage, and informed me that she had seen the belt on the footage but would have to look at the various cameras to try to trace it, but believed it may have accidentally been picked up by another store that also processes garments through their location. She assured me she would call me back with an update. That call never came. When I returned again to pick up the order I had dropped off when I initially spoke to her, I followed up with the manager myself. Once again, I was told that she had not yet heard back from the other stores but promised she would contact me. Again, there was no follow-up communication whatsoever. Yesterday, while dropping off another load of clothes, I asked about the status of my belt yet again. This time, the manager admitted that it appeared my belt had likely been given to another customer. The solution offered to me for losing part of my brand new dress was a $15 credit on my ZIPS account. The issue is not simply about the monetary value. The dress cost me $40.99 plus shipping and handling, was brand new, and is essentially unwearable without the matching belt. I cannot return it to Amazon after this amount of time and claim it arrived incomplete because it did not. ZIPS lost part of my garment through negligence. What has made this experience even more upsetting is the complete lack of accountability, urgency, professionalism, and communication throughout the process. I had to repeatedly initiate every follow-up conversation myself. No one ever proactively contacted me despite multiple promises to do so. Before leaving the store yesterday, I requested the corporate office information because I felt this matter deserved escalation. I was told the information was listed on the receipt. However, as someone who works in technology, I could clearly see that the email provided was simply the local store email with the store number parsed within the email address, not actual corporate contact information. I purchased a home in this area a little over a year ago and truly hoped I had found a reliable, affordable dry cleaner that I could continue supporting long term. Instead, this experience has left me deeply disappointed and honestly concerned about trusting ZIPS with higher-value garments in the future. If a simple missing belt is handled with this level of indifference and poor communication, it raises serious concerns about how customer property is valued and protected overall. This entire experience has been frustrating, disheartening, and unacceptable. I hope that corporate sees my review and reach out to me. If I would have seen that bad communication and losing or destroying things were a trend of this location (per the reviews I just read) I would have NEVER trusted them.

Colors bled on shirts. All stains were not taken out. Could've done a better job. Some clothing…read morecame in one way and left worse than going in.

I cant say enough amazing things about this place. I brought my dress to them last minute before my…read morewedding, because I felt my first tailor I went to wasn't doing something right. This mother daughter duo immediately helped validate me and helped to fix my dress. They did such an amazing work with such a quick turnaround because they knew it was important to me!! AMAZING businesswoman and amazing seamstress!! PLEASE go here. Their expertise and advice is so amazing and they truly listen to you, while giving you their professional opinions and options. Forever grateful to them for saving the day 3 weeks before my wedding!!!

I cannot recommend this team enough! I went dress shopping back in my hometown with my grandma, who…read morewas too old to travel to my DC wedding. We didn't find anything perfect, but I unexpectedly found a dress with potential that I think was supposed to be a bridesmaid dress. I brought it in to befitted tailoring to see if they could turn it into a true wedding dress and make some changes to the waist line, and they did such an excellent job! I paid almost twice as much for the tailoring as for the dress, but it was absolutely worth it. Thank you!!