Quality service for starters and decent value for my clothing. Job well done all the way around.read more

A month later, I still get the run around of their losing one of my pants. Why am I writing this…read morereview , it isn't so much because of the lost pants, it is how they are handling it. I have been back 5 times and I just get the run-around. A month ago I dropped 3 pants of, I was returned 2 that were mine, and a larger/different color one. I stated - this large grey one is not mine. I gave my name and phone number, I've been back 5 times. What have I been told by the same female employ, you the reader pick which one you find most unacceptable: 1) well we can fix the wrong one to fit you (so, um, wonder about the original owner of those pants?) 2) leave me your other two pants and we will look for the missing one (the only thing the missing pants have in common with my other two is they are black, not same brand 3) when I went to get my two pants back, they were reluctantly returned to me 4) one week I'm told, come back on Thursday, the owner can decide what to do. I come on a Thursday the owner is not there 5) I come back the following week, "I have to tell the owner about your missing pants." (so owner hasn't been told) 6) I asked - why don't you launder my next order of pants for free as compensation - I got silence, no reply. 7) I asked - how do you guys handle this? Silence, no answer.

I had a king sized goose down duvet that needed wet washing (do not dry clean real down, wet…read morewashing should be used). I evaluated several cleaners online and chose Maple. The duvet came back clean, fluffy, and properly dried with no clumping in the fill. Well done and the price was reasonable. I will definitely be back.

As far as the shoe repair they don't do it on premise,they outsource the work to others. So,price…read morethey told me changed 3 times and took more than 10 days to change sole on shoes. But manager/owner was polite,offered me resolutions and after all,quality of repair was high enough.

With my usual small, mom-and-pop dry cleaner closing down, I decided to give Zips Cleaners a try…read moreafter finding them on Yelp (of course). Parking can be a bit of a hassle, particularly during busier times, but the staff does a good job of keeping the line moving. If you've been there before, drop-off is quick since your info is already in their system, and the turnaround time is pleasantly fast which is a huge bonus. There's not much (or any, really) in the way of personalized customer service, but if you're just looking for an efficient, dry cleaning only experience, this place works. I still miss the mom & pop shop though!

Very good service. Always quality. But they say your clothes are gonna be ready, but they a certain…read moredate it is and on time.

A lifesaver! Our…read morewasher broke and we still had clothes that needed washing while I was waiting for the clowns that AHS sent out to fix it. I used Yelp to reach out to a number of Wash/Dry/Fold places. Clean All was quick to respond and offered very reasonable rates. They even made suggestions for me to pass on to the repair people. I guess that makes sense because people who run laundromats have lots of with broken equipment. Anyway, I dropped off a bunch of laundry and it was clean, dry, and folded the following morning. They did a great job and even listened to my requests for some minor special handling. While I was there, I learned they also wash larger items, like weighted blankets, take in dry cleaning, and do alterations. Frankly, before this I never even realized they were there, and I've gone past there store 100s of times. I'll certainly use them for WDF the next time I need it. That may be in a few days since, sadly, the circus is still in town.

Absolutely incredible laundromat wash & fold service experience here. I cannot express how grateful…read moreI am to have found them & for trusting their expertise. My clothes were washed, dried and folded in the most organized way possible. I always feel a little nervous using somewhere new, but I instantly trusted both the person I spoke to on the phone and the woman who worked there. I usually use one near my work but really needed another to use near my house. I cannot express enough how incredible they are. Nearly 70 lbs of laundry washed, dried, organized, and folded appropriately and perfectly in one day. Incredible customer service, very clean business, knowledgeable team/staff and I couldn't be more satisfied. Wish I could give more stars!! Thank you so much :)

I dropped off on a Monday and my clothes were delivered 8 AM on Wednesday. I'm very happy with…read moreservice - will use again.

My go-to place to have my comforters, sheets, and towels washed and cleaned. They offer pickup/drop…read moreoff services for DC with a fee of course. The driver was good as was the staff that I spoke to when I needed some support. I recommend them!

I went in to get my jeans hemmed. I told her that one leg is slightly longer than the others so…read morethat it's best to use a ruler to mark the jeans from the ground up and then cut the inches I wanted off from that mark. She wouldn't listen. She pinned the jeans and eyeballed the hem- she didn't even pin them correctly- long story short, one hem is longer than the other and they are completely off. Also I had my jacket hemmed- it was a bit sloppy. She found other places my jacket needed hemmed and to be honest, with the work she did I could have done it myself. See photos. I was charged $115 for hemming my jeans and fixing my jacket with a dry clean (there was a stain on my jacket). Anyway, usually I'd go back in and have them redo it, but she's kinda pushy- very sweet woman but I don't like not being listened to. Also, going back would mean she would have to cut my jeans again and I'm over it.

Wow! New Town Cleaners know their stuff. They expertly cleaned a table runner and a queen-size…read morecomforter and both pieces are just beautiful. The bonus is that they are also the nicest people you will ever meet. Double bonus is I am happy to support such a professional small business. I highly recommend.

This was my first time using Yates Dry Cleaning, and I have to say I was extremely impressed with…read morethe experience. From the moment I walked in, I was greeted with professionalism, friendliness, and excellent customer service. My garments were returned looking fresh, clean, and perfectly cared for. The attention to detail and quality of the work exceeded my expectations. It's clear that the team takes pride in what they do and truly values their customers. Thank you to everyone at Yates Dry Cleaning for making my first visit such a great experience. I appreciate your hard work, dedication, and commitment to providing top-quality service. I will definitely be returning and recommending your business to others. -- Jamar DeJan

I was highly recommended to bring larger items here, like my comforter, and based on my first…read moreexperience, I understood why. The initial service was impeccable, which is why I decided to return. I'm giving two stars out of grace for that first visit. Unfortunately, my second experience with the exact same item was disappointing. When I picked up my comforter, I noticed small specks of lint scattered across it. I brought this to the manager's attention, and while she insisted she personally handled my item and attempted to remove the lint, that explanation didn't align with the final result. If the issue couldn't be resolved, I should have been notified before leaving--not after I had to point it out myself. I did receive a refund, which I appreciate, but I genuinely wanted this to work. It seemed like the manager had already made up her mind that nothing further could be done, and there was no real effort to try to resolve the issue. At that point, I simply asked for my item back so I could take it somewhere that handles items with more care and attention to detail. It honestly made me question whether my comforter was mixed in with others during the process, especially since I take great care in maintaining it, including regularly steam disinfecting it at home. What was also frustrating was that instead of focusing on my concern, the manager began explaining how other customers' items can come in, as if I was expected to sympathize. My only concern was the condition of my item. Based on this experience, I would recommend keeping it simple here--stick to everyday dry cleaning. I would not suggest bringing larger bedding items like comforters or duvet covers, as the quality and attention to detail may not be consistent.

Evergreen Cleaners dry cleaned my daughter's prom dress. Cost was low and the service was performed…read morewell. I would use them again.

Dropped off a suit and button up. It's very clean and the people that work there are courteous,…read morewith a fair price. I would definitely use them again