Never got back to me after a month being in queue.Also nice way to run a scam in small town, they…read morecouldn't quote me price to make a decision on going here or shopping around. So they try and charge whatever they deem reasonable after the fact. A $100 job could easily be priced at $500 they way they have it set up to charge untill they do the job and decide what'll be priced at. That's shitty and suspect

My Windshield trim on the passenger side came loose while on a trip to Colorado. I was able to…read morestabilize the trim that was flapping in the wind with a bungy cord until I could acquire some duct tape that did the job. I bought this RV from a guy who had the windshield replaced by Rodfathers just before I bought it in April 2023. Since the trim was adhered to the body of the RV by Rodfathers after they replaced the windshield. After returning from Colorado, I took my RV to Rodfathers to have them to reattach the piece of trim on the passenger side in the same manner as the trim on the drivers side was attached. I was told that the warranty was not transferrable from one owner to the next and that it did not apply to me since the previous owner was the one that had the windshield replaced. The warranty should apply to the vehicle not the owner, unless they use this to get out of standing behind their workmanship. From the day the windshield was replaced to the day that the trim came loose was 90 days exactly. Any repair service that cannot stand behind their workmanship for 90 days is not a repair facility that I care to do any business with in the future. I related to them that I would not use them for any future repairs or services. I also will not recommend them to others for repair or services. Bill D.

The salespeople are very knowledgeable and helpful! I had to buy a fender and splash plate. Then I…read morewound up buying a new jack and a new spare tire carrier.

On the way to skiing in Colorado, I had a problem with my toad lighting hookup. I went to several…read moreautomotive parts stores but they didn't have the correct wiring. I called Hawkins Trailer and told the man what I needed. He said if he didn't have the correct wiring that he could make it. He did exactly that and even though they don't do repairs, he came outside and hooked it all up. It's hard to find service like that!

I was told they do a basic inspection on vehicles over 100,000 miles. If they changed the oil and…read moreput new tires on the vehicle they should have found that the breaks were bad and the cabin filter had never been changed. Most dealerships check the fluids and filters when they do an oil change as part of a "basic" inspection. It's hard to recommend a dealership that was dishonest about a car they sold. I also take blame in this for being so trustworthy and not having the car checked out by an independent person or place. I have learned a valuable lesson in the end. I have not even had the vehicle 6 months and it needs over $2000 worth of work done. I live on $1000 a month and by the time I get the money to pay for it to be done it will probably cost me more money to fix whatever goes wrong in that time frame. I will not purchase another vehicle new or used from Brown ever again. If you decide to purchase a used vehicle from Brown Automotive please take it and have a mechanic look it over before you buy it. I have included photos of the cabin air filter that was pulled out of my vehicle in front of me. It wasn't just bad as you can see in the photo it had a piece of paper covering over half of it blocking the air flow. It has been a terrible experience for me and has caused me extreme anxiety. So sad that I traded a car that was in great condition with low mileage that probably made them a great deal of money. If I could I would give them 0 stars.

Best buying experience ever from the best salesperson I've ever dealt with, hands down. Jonathan…read moreBaker made the process smooth and as easy and fun as car buying can be! Got a good deal to boot :)

Joseph Murray came out on a Saturday evening to jump my Yukon but my battery was shot. So I made an…read moreappointment for a tow on Sunday so I had time to figure out where to tow it. He was here quick on Saturday and he was early on a Sunday! Got my truck towed quickly. Thanks for the great service Lockout Legends!!

on 12/23/25 i called for roadside assistance through my AT&T service - Lockout legends took the…read moreassignment charged my $150 and never provided services. I was told by Travis when i did get a hold of them that they cancelled my request. i contacted my financial institution the moment they opened and informed them that services were not received for the charge and they credited my account, but today 3/12/26 i find that the merchant charged my account - again for services not received. I have filed a BBB complaint and will be going to social media about this incident

I brought in my new 2024 Rubicon X to get a few off road modifications and am thrilled with the…read moreresults. Professional from start to finish. The air compressor they installed for me was pretty common for most off-road vehicles but the ODB2 bypass cable was definitely not usual or ordinary. They did a fantastic job on both. I really like that they are not afraid to take on a project and am extremely happy with the results.

Great experience, got my wife predator steps on her 4Runner was able to do all communication via…read moreemail. showed up for apt and the guys where ready to go and they installed everything as promised with the price I quoted. Thanks this is how business is supposed to be ran congrats on a job well done!

These guys rock. They were fast, friendly, and honest. I was stranded here by a broken Rv. They…read moregave me an estimated time to fix the problem and beat that time by a week! And this is on an old special order situation.

We we traveling through Amarillo from Washington State and suddenly heard a grinding noise. A…read moreperson told us to go to Shorty's Bear and have them check it out. They were 15 minutes until closing and helped us out anyway. Turns out one of the break pads had come loose. Thank G we didn't travel but a couple miles with it that way. The 2 gentlemen there had pads in stock for our rig and replaced it right away. Charged us a very fair price!! I can't say enough about how lucky we were to have been given this place to go to. Honest and caring, you don't hear that very often these days. BTW they are hiring.

This place is great!! The owners never overcharge and give me a fair and honest price. I have…read moretaken my cars here for years!!! Would highly recommend them!! If they cannot help you, they will refer you to a person who can.

Overpriced, dishonest about labor hours. They charged me a $60 fee for a warrant not requested or…read moreneeded. Mechanic is NOT certified!

I just purchased a 5th wheel and was having issues with the trailer lights working properly. We…read morewere supposed to be heading back to Colorado and I just couldn't figure it out on my own. Although these guys were already busy, they got the issue figured out and got me back on the road promptly.

My wife and I broke down in Adrian Texas in the middle of nowhere. Our engine was knocking hard and…read morebellowing black smoke. I found Derrells Garage on Yelp and gave them a call. I talked with J.R. And explained the situation. He quickly arranged a tow for our 40 bus. Upon arrival at the shop J.R. Introduced us to Bobby who was going to be our mechanic. VERY nice guy! Bobby quickly diagnosed our problems and got replacement parts ordered. Two nights in a hotel and we were back out on the road. Everyone at Derrells was fantastic! I have no problem recommending Derrell's Garage to anyone needing work done on their vehicles! Thank you Derrell, J.R. and Bobby for turning what could have been a bad situation into a positive one!!