King Muffer And Brake Is The Best Place To Get Your Car-Truck - Or Van Repaired They Let You Know Up front How Much It Is Going To Cost I Have Been Going Their For Years With All 3 Of My Vehicles. They Are Great And It Doesn't Take All Day They Have A Good Crew That Knows What They Are Going. Phil Makes Sure The Job Is Done Right And Susan At The Front Desk Takes Care Of Getting The Parts And The Best Prices For You. I Highly Recommend Them You Want Regret It I Guarantee You!! read more

This is one of the biggest ripoff shop in the city, they will fix whatever they say is wrong and within a week you're back in there, it's always something bigger than what it was, I deeply believe they are deliberately ripping ppl off and causing the problems. I spent 1330.33 1/24 and on 2/12 /23the car wouldn't start, they talking about another 1000.00 3/9/22 spent 1300 within days the car wouldn't start by June another 389. And May another 747 something wrong with this picture, so beware of this shop abd get another diagnostic test before settling with this shop, I have had enough, when you can't drive more than a week with your car not running and just got it out the shop that's more than telling you to shop around read more

My truck went dead 13 months ago, they said I needed an alternator, so I paid 700 dollars and got the work done there. Fast forward to this week, the truck battery dies while driving, I get started and bring it in, they say I needed a a starter now which was 700 dollars. I paid it, and within 10 hrs the battery died while driving again leaving me stranded on the side of the road in below zero weather. They towed the car in , ran a diagnostic (supposedly they had already did one) and they determined that I needed ANOTHER alternator which is another 700 dollars. They also said I needed new tires, and now somehow my wheels are magically shaking the truck when I drive (he quoted me $900). THIS PLACE WILL RIP YOU OFF. They claim to be of the community,but they are just taking advantage of the working ppl in Gary, Indiana. They didn't offer a real explanation or to negotiate anything despite the inconvenience, it was pretty much just pay or GTFO. Do your self a favor...If your car breaks down right in front of this place, put it in neutral and push it down the street to the next service shop or you'll be sorry!!! read more

My name is Loren. My AC quit working while I was headed home to Colorado and it was during a heat wave. Needless to say to say I was stressed the F out. Phillip was the employee that rushed me inn 2 hrs before they closed and he fixed my AC. King Muffler and Brake was great but Philip went above and beyond to get me comfortable again. read more

I've been meaning to leave a review for a while now , and finally have an opportunity. Very helpful employees, good service, clean waiting area. Will be back. Honest service is hard to find. read more

This was once my goto shop. But after my Converters got clogged twice in under a year. I went to another shop and they showed me what the issue is. These guys installed small universal catalyics on my Full Size Saturn Outlook. And of course they would keep getting clogged. WARNING - You have been warned. Find another shop. read more

Called to get quote on my Cadillac for fuel filter. I was quoted $80 on the phone. Got my car towed up there to get fix since they had a reasonable price. I got a call saying the elbows on the quick connect need to be change. He then tells me it will cost $250. He stated that we broke the clips inside. And he has to use a tool that he paid $700 for to fix it. ( how is that my problem when its your job to have these tools?) When asked to see the part he states he threw it away. (Who does that). Long story short we were yelled at and cursed out just for asking questions about the change of price. Will never give them business again. And if your not the right color (race) i suggest you dont either.( I live in this neighborhood, I should have known from the lack of business they have.) read more

The service and consideration was amazing. We are on our way from out of town heading to for Thanksgiving and we noticed that we had a shimmer in the front. They were able to get the car in right away fix the very serious tire rod brakes and rotors. They were very reasonably priced they took us to the car show us what was wrong. Sometimes it is hard to find a place with character and integrity this is the place to go. read more

Would rate as 0 stars if I could. Horrible service, bad diagnostics. Had to take my car back THREE times before they fixed the problem, and in the process damaged my interior. read more

Took my Blazer in to have the ball joints replaced. While there I asked about getting my 4WD fixed. Two other shops told me I needed a new transfer case and I was looking at around 1000 bucks. Tommy the boss told me he'd take a look at it. Ended up only needing a cheap part replaced. After everything was said and done I had my ball joints and 4WD fixed for less than other shops had quoted me to do just my ball joints. King muffler shop has gained a forever loyal customer. read more

They do not honor their work. They want me to pay for a diagnostic test for work they did. They explained to me because i knew what was wrong with my car when I brought it in the first time to fix what the emission testing place said needed fixing, so why get a diagnostic test. Just fix whats wrong, so they did and wouldn't you know the same code came up, failed. Anyway i take it back thinking they will do the right thing, not. I have to pay for a diagnostic test to see why/what is causing it to fail. So you going to make me pay for test and tell its something else causing the code other what they fixed just so you can make me pay more money. Something is smelling foul. read more

I didn't want to give them 1 star but I had to in order to complete review. I had my heater core fixed here they were the cheapest quote but now I know why. They cracked my windshield then only half filled the replacement fluids which caused my suv to start running hot. Run the other way. Don't go to this shop believe me the cheap comes out expensive. read more

I had a tune up done at King Muffler and a week later I heard some strange rattling noise and a slight surge in the idle. I took my car back to have it checked out & I explained what I was experiencing. The mechanic took the car for a test drive & said he experienced the same issues, so he pulled the car inside & a few minutes later I was told that the problem is with my transmission & that I needed to have it rebuilt at a cost of $1700!! Needless to say I was stunned! Since the mechanic said it was the transmission I took my car to a transmission specialist-Midwest Auto in Lake Station & they did a test drive, performed a diagnostic check and a thorough inspection-all at no charge! What they discovered was just a loose part on the exhaust that was causing the rattling & the slight surge is more than likely the car adjusting to the tune up. Are you kidding me!! If I had just taken King Muffler's word for it, I would be out of $1700 for no reason at all!! I WILL NEVER GO BACK THERE AGAIN!! read more