Highway Emergency!!! So when one is preparing for a long drive they usually take their care in to be serviced and get the ok on everything. That is what I did and so days later I would never expect to have a blowout on the expressway. Which leads me to US tire a choice that roadside assistance provided and was a true hero for me this past Friday. PJ and Nathan were the two guys that assisted me with my car. By the time I arrived I was somewhat cool on the outside but I was all nerves on the inside. PJ took his time and carefully explained the next steps and after consultation with Nathan the best cost plan. US tires saved the day. Accidents and delays happen but their work and customer service got me safely back on the road in a couple of hours. Thank you guys. Customer Service: 5 stars Cost: 5 stars reasonable Waiting Area: They have water and coffee, a working TV and restroom read more

U S Tire & Auto Service Center - Tires Near Me - Gary, Indiana

I called around comparing prices before I came to this place. I had four tires with four sensors I purchased and they said they could program and install them. The price was good so I chose them to do the job. When I got there I waited an work entire shift for them to install my tires. They weren't even that busy. The wait was ridiculous. They installed my tires but failed to program my sensors. As soon as I drove off I noticed they weren't programmed so I went back they had me come back another day just to wait forever again. They didn't program them and they still aren't programmed. I'm so disappointed they gave me false information over the phone just to get my business. If they couldn't program my sensors they should have told me before they installed the tires so I could have chosen to go elsewhere. I will never go back to them nor will I ever recommend this place anyone. The installer was nice but the old guy behind the counter has a bad attitude. Poor customer service, if I could have gave them no stars I would have! read more

Or yesterday I have my son to take my car and to Firestone u.s. Tires to have my back tire checked out and they told him when they left that my two front tires were bald mine too I had just bought brand new tires from Calumet tires and March please tell me how do brand new tires goes bald less than a month it took them over three hours just to come back and say that it was nothing wrong with my back tires but that the two front tires are bald but I just bought brand new tires and March read more