The email to email them a label is not correct on their website! It's actually print5116@gmail.com…read more We told the associate a couple times we emailed them a label and she took down all our info and asked us how we wanted to ship and we told her again we had emailed a label to them. She then printed it out. We were then charged $1 to print the label. Wont visit this location again as other locations were free to print a label. Location was extremely busy with line almost out the door.

Hey, UPS Rogers MN, is there any news about the guitar we shipped from your store in fall of 2024,…read morewhich guitar was never delivered, nor indeed FOUND? Any news of the payment of $1,000.00 which is the insurance we purchased? We continue to await news of the delivery of the guitar.....or our REIMBURSEMENT of the $1,000.00 insurance we paid for! We are really feeling royally screwed!

Today 7/5/25 at approx 1228 FedEx delivery guy is on my Ring cameras throwing my package's to the…read moreground. It was raining the items were in cardboard boxes, and my delivery instructions ask to deliver to my Front Door under the eve. He left them at the garage door exposed to the rain on the wet sidewalk (his own photo shows that). I spoke to him through my Ring advising him of his delivery 100% recorded. I asked why he is throwing my packages to the ground, why he is leaving them in the rain to get soaked and ruin the contents, and not following my delivery instructions as I am a member of FedEx app- asking for delivery specifics. He told me to go ahead report him and laughed as he walked away. I advised him to move my package's out of the rain onto the front step. I also said his video is being streamed so have fun looking for a new job. Blonde male approx 20-30 5'6 200 lbs. see video if I can add it. What an unprofessional non-caring human! I work hard for my money and when I order an item-to have the delivery deliberately break and throw it about- uncalled for should be a crime damage to property. https://ring.com/share/b885e687-9d9e-4102-b559-a8cf5b24c1da

I need to stop doing business with companies that use FedEx. My whole day is hijacked when I have…read moreto sign for a package. The estimated time was blown past and here I am waiting on a Friday. My Whole day is screwed. I prefer other delivery services better.

I don't ship outside of the country very often, but went to FedEx for help. They're not helpful,…read morethey aren't aware of customs policies or required documentation. This was a large shipment, cost $730. Although FedEx had no issue taking payment and providing a delivery date, they conveniently hide behind their "policy" of any concerns, feedback or refund requests have to go through their call center. Then you find out refunds go through a form, no interaction with a person. This location tried to help, but failed to take responsibility for the misguidance and overall unawareness from the representative processing orders. Did they do everything they could to help me? No. I would go to an actual shipping center or use a company that helps their customers versus telling them to call someone else.

I have been using this FedEx for mostly business and some personal needs for over 2 years now and…read morehave enjoyed everyone I have worked with, Clay is the one I see the most - great person! From shipping to printing it's always been super easy and I can't imagine going anywhere else for my printing and shipping needs. Thank you!!

Just a shoutout review for AK material handling in Maple Grove, MN…read more I work for a shower door manufacturing company in California, and we had a racking system installed a few years back (not by AK). I reached out to the original company who did the work and explained what we wanted to revise, and the previous company basically just gave me a quote to replace a bunch of our existing uprights to complete this revision (instead of trying to find some other solution for a previous customer of theirs). I then reached out to a few more companies and came across AK material handling. I sent an email to Matt and he replied right away. I explained our situation and instead of just telling me no that wont work he took time to get me in contact with a reputable company closer to our location whom can do this type of custom work. Although the sale is not going through AK, just the fact that Matt took the time to respond quickly as well as providing some a solution was greatly appreciated. It shows they truly care about helping people with their racking needs!

From the owner: We specialize in warehouse pallet racking and storage systems to help customers improve storage…read moreefficiency. Providing complete turnkey services that include space planning, warehouse layout & design, project management, supply, and installation of all types of storage systems nationwide since 1988. Dynamic storage systems offered include push back, pallet flow, drive in, and carton flow rack systems, and work platforms.

Saturday, Maple Grove. November 1st, 2025- I arrived at 12:50 PM -- closing time 1 PM…read more If I could give six stars, I would. Consistent kindness, not coincidence -- Jeremy embodies what customer service should be. Jeremy. This guy... EVERY. SINGLE. TIME. He is KIND. He is THOUGHTFUL. He is EMPATHETIC. He is FAST. He is EFFICIENT. He is HELPFUL. He is UNDERSTANDING. Jeremy was assisting me with Certified Mail for multiple time-sensitive government-agency documents, and he handled it with pride. The moment he realized how important those envelopes were to me, his focus and care somehow doubled. He didn't rush, roll his eyes, or make excuses -- he made sure every single detail was perfect. When I walked out, it was 1:04. The last customer in line was out of luck, right? Nope. Watch this, folks -- Jeremy, instead of saying: "A -- we're closed. B -- we don't take that..." (Golden Valley Post Office reference) Jeremy smiled and said: "Hey sir, how are ya? Come on up!" That is show-stopping customer service. And here's the thing -- this wasn't a "one-off" good day. I've been in this location many times lately, under difficult personal circumstances, and every single time Jeremy is on the clock, he shows up the same way: kind, patient, and genuine. Whether it's me or another customer, his integrity never wavers. It's not an act -- it's who he is. At a point in my life where I sometimes wonder what happened to basic decency, thank God for people like Jeremy. His consistent, unmatched kindness and work ethic restore faith in humanity. The USPS is lucky to have a man like that representing them -- hands down. With respect (and gratitude), A customer who knows how rare true professionalism is.

Yes, you counted six stars -- not five…read more Jeremy. This guy... EVERY. SINGLE. TIME. He is KIND. He is THOUGHTFUL. He is EMPATHETIC. He is FAST. He is EFFICIENT. He is HELPFUL. He is UNDERSTANDING. He is the definition of what customer service is supposed to look like. Saturday, Maple Grove. I arrived at 12:50 PM -- closing time 1 PM. Jeremy was assisting me with Certified Mail for multiple time-sensitive government-agency documents, and he handled it with pride. The moment he realized how important those envelopes were to me, his focus and care somehow doubled. He didn't rush, roll his eyes, or make excuses -- he made sure every single detail was perfect. When I walked out, it was 1:04. The last customer in line was out of luck, right? Nope. Watch this, folks -- Jeremy, instead of saying: "A -- we're closed. B -- we don't take that..." (Golden Valley Post Office reference) Jeremy smiled and said: "Hey sir, how are ya? Come on up!" That is show-stopping customer service. And here's the thing -- this wasn't a "one-off" good day. I've been in this location many times lately, under difficult personal circumstances, and every single time Jeremy is on the clock, he shows up the same way: kind, patient, and genuine. Whether it's me or another customer, his integrity never wavers. It's not an act -- it's who he is. At a point in my life where I sometimes wonder what happened to basic decency, thank God for people like Jeremy. His consistent, unmatched kindness and work ethic restore faith in humanity. The USPS is lucky to have a man like that representing them -- hands down. With respect (and gratitude), A customer who knows how rare true professionalism is. "Consistent kindness, not coincidence -- Jeremy embodies what customer service should be."

I've never experienced such poor customer service. The self-service machines were down, which I…read moreunderstand--things happen. So I went to an employee for help with my Amazon returns. I had two separate items--a shirt and a pair of pants--each with its own return QR code. Instead of processing them separately, the employee placed both items into one bag with a single label. When I questioned this, explaining that they were two distinct returns with separate codes, he became immediately rude and dismissive. I was confused because that didn't seem correct, and it didn't match Amazon's return process. To make matters worse, when I later tried to cancel the return for one of the items, the system wouldn't allow it because it showed as already processed. This left me concerned that Amazon would only register one of the items as returned, potentially resulting in me being charged for the other item that I had intended to return properly. Overall, the experience was frustrating, confusing, and completely avoidable with better service and attention to detail.

Worst customer service. They could just acknowledge people to let them know you see them and you'll…read morebe with the shortly. So rude!

I had a package delivered and they literally delivered it on the street not at my home.read more

Packages sit here for weeks while the primates working there either choose to steal them, peek…read moreinside by pushing their banana pealer through or just add them to the pile and wait for another loser on the next shift to do the same

I wanted to commend Craters & Freighters of MN for their quality work. They provided a quote for…read morethe job very quickly in response to our request. They picked up the lab equipment and crated it for international shipping for us. Then we heard from the lab that they had forgotten to provide some essential accessories to operate the equipment. Jason and Gary went above the call of duty and provided excellent customer service to complete the job. We are extremely happy customers!

In August 2012 I paid this business to pack, ship, and deliver antique family furniture to my…read moresister in Provo, UT. The business broke a large, round mirror in transit. They and their corporate overlords agree that they owe us $200 in compensation on this insured shipment, as the amount falls below their insurance deductible. Despite eight months of calling and emailing, no check has ever arrived. Think twice before you trust these people.