Fantastic home buying experience!!! We had an exceptional home buying experience with Diane…read moreGriffin's team at Griffin Properties (Keller Williams). Our realtor Becky and Diane had a great command of the market factors and were very responsive and knowledgable about the areas we were looking. They had great insight into pricing, schools and were easily able to address our concerns. Moreover, they did a great job supporting our interests and were firm but appropriate when negotiating. Diane and Becky did a fantastic job and exceeded our expectations in every possible way!!! Thanks Griffin Properties for getting the us the home of our dreams!!!

This team was excellent in helping my husband and I purchase our 1st home! They helped us…read morethroughout the entire process & were very responsive as well as proactive from start to finish. I would highly recommend them to anyone purchasing a new home. Our seller's agent was Jason Decker & he was excellent to work with. Always kind & patient with all our questions....and we had A LOT! Overall we had a smooth & very positive experience with their entire team! Thank you Griffin Properties for making our dream home come true!!!

This company wont care about you and definitely does not care about your neighbors. I was courteous…read moreand let Urban pharms know that one of their properties near me has a rotted fence. The tenants dog keeps getting out into my yard. I dont know this dog and I dont want it to get hurt or hurt anyone. I even offered to split the cost of the fence. They told me no and that the fence was secure and if it bothered me so much to fix it myself. Do yourself a favor and avoid this company

I started a lease with Urban Pharm in August, 2024 after selling my house. I've had a really great…read moreexperience. And I've now lived here long enough now for repair issues to come up (small things that would be expected for a rental in the Hill). Everyone in the office is kind and responsive, maintenace isn't only reliable but also know what they're doing (and if it's out of their main scope, such as an out of order washing machine, it's quickly referred out). From finding this great property to anything maintenance-related, everything has been better than I would ever expect renting.

I have been with them for over 15 years and now have 4 rental units with them…read more They are professional, thorough, responsive. Absolutely five star service!

Attentive Easy to work with…read more Quick or immediate response time Best property managers that I have worked with They now handle 4 rental units for meb BB

This company did a "field investigation" at Bostwick Lake Park. They failed to recognized warped…read moreboards as a tripping hazard, instead stated there was no emergency measures requiring immediate attention. Inasmuch as they recognized the 6 year old pressure treated boards had considerable splits, they failed to recommend staining to preserve the wood and extend the life indefinitely. Instead the firm stated the pressure treated wound generally last 10 year. Just imagine what that replacement cost would be? Regular staining would keep the wood out of the landfill much longer than 10 year. The firm also incorrectly referenced nails in the deck; the fasteners are screws.

From the owner: Prein&Newhof is a full-service engineering firm offering a wide range of civil engineering,…read moreenvironmental consulting, surveying, GIS, and laboratory services to municipal and private clients across Michigan. The firm has offices in Grand Rapids, Cadillac, Holland, Muskegon, Traverse City, and Kalamazoo, as well as an environmental laboratory adjacent to its headquarters in Grand Rapids.

Horrible communication. When I moved into a somewhat expensive rental house, it had not even been…read morecleaned. Then, the maintenance is done shabbily and with poor communication. I'm sure property management is not easy, but they are bad at it.

Upon our initial walk through of the apartment we noticed right away that the windows did not open…read morenor lock and upon stating that having windows in a garden level unit that did not open being a fire safety hazard Blake said that's why we provided wooden sticks to put in them. (Can't begin to guess why wood sticks would aid us in a fire but I digress) We then noticed that the front door appeared to not close effectively for the lock to secure the door. This was written on our inspection sheet in hopes that maintenance would give us a better response than Blake but was also never attended to the months we lived at the apartment and was commented on by many guests that were concerned for our safety. I was treated for chemical exposure due to Oak Valley allowing a tenant(?) to run a salon in the unit across from ours doing permanents and nails without any ventilation. Both the maintenance and Blake were nonplussed by this and mentioned she might be moving out on her own volition sometime in the future and Blake advised us to handle it ourselves which we had already tried to to no avail. This was a serious chemical issue as the chemical buildup could be smelled for several days and was mentioned by several tenants and admitted by the maintenance and Blake. The er doctor was very concerned for my safety and although we said we would handle it ourselves, she mentioned repeatedly reporting the matter. My wife slipped on the thick ice that was outside the side door which was made worse by tenants throwing fat/grease out of the door from the opening partially staining the siding which you would think would melt the ice but just made it more dangerous. It is obvious tenants mentioned it and we were given a tenant memo to do it ourselves(?) Although the correspondence is speaking of one winter instance, the side entrance was thick with ice the entire winter. To the shock of my wife and I, the gas company said that due to poor maintenance, we had not one, but seven places that were leaking gas on our stove. He said that was extremely dangerous and because we were kind, he lamented on the apartment company being unsafe and irresponsible and fixed the stove himself. The maintenance said yeah I'm sure glad he did it, I certainly didn't want to. We had been ingesting gas for months at this point which can have permanent health affects, and this without being able to open the windows along with the unvented salon chemicals and the entire building could have blown. There was also noxious gas coming up for sometimes minutes at a time throughout the day that filled our apartment with a horrible stench that made our eyes water. Again, with no windows to open we would sometimes have to leave the apartment for great lengths of time. We have this on video. The next issue I feel begs awareness is that we took pictures of everything prior to move in, including doors that didn't shut, and a bathtub that was peeling in several areas. We not only did not do any damage, we always leave places better than we found it and even with all of these terrible issues, and many more did not yet mention, they still felt it necessary to charge us a $2,500 early lease move out fee even though it meant our health, and $100 for the bathtub which was just as found, if not cleaner. Truly, the apartment should be ashamed at these items and more. I feel it is my responsibility to name these facts.

Larry is very professional and a pleasure to work with. I trust him and the advice he gives. He was…read moreable to quickly rent out my property. He definitely over delivered and I cannot say enough great things.

Larry was extremely unprofessional!!!…read more After filling out and paying a total of $120 in application fees Larry requested to inspect our current house where all 4 of us applicants currently lived and 1 of the applicants owned the house out right. Out of the 4 applicants 3 of us had listed the required prior rental references. Because 1 applicant was a home owner she had none. Larry didn't call any of our references (I checked with each company that we listed), but instead he requested to do an inspection of our current home? After thoroughly looking over every room, he then tried to tell us that some spackling on the wall in the kitchen was why he wouldn't rent to us because it was "damaged" -- which the home owner was always doing small renovation projects and it was NOT damaged! After we kept asking more questions about why he WOULDN'T rent to us (we had excellent credit/excellent rental history) he then tried to just convince us to get another car so we wouldn't have to move???? Which was so DAD of him to tell us to change our lifestyle since we all wanted to move to be closer to work so we could walk and bike and not drive. He then left our house in a hurry and didn't even shut the front door. After deciding not to rent from him because the entire required "inspection" was creepy and intrusive and something I've NEVER EVER experienced as a renter of 7 years, I found out that the property he was trying to rent to us wasn't even registered at the time with the City of Grand Rapids. After requesting an application fee refund since it technically wasn't a registered rental he just ignored every email and never refunded our money. When Larry saw that 1 applicant was a home owner and had no official rental history he should've called all 3 other applicants rental history references before requiring an intrusive and probably illegal inspection of our current home at the time. I am SO incredibly happy that we did NOT rent from Palmer Property LLC and would HIGHLY RECOMMEND YOU STEER CLEAR OF LARRY and his business Palmer Property Management -- he does not know what he's doing and is extremely unprofessional in every encounter we had.

Will never rent from them again. My favorite part of my…read moreapartment... the piece of wood glued onto my oven when we had to notify them that there wasn't a handle on the oven... oh yay... now I can open my oven and get splinters

We went to an open house that was owned by this company and one the agents was there. The home was…read moresupposed to be filled with new stuff but you can see it wasn't done right and painting sloppy and the guy was rude and dind't have alot of the information. We wanted to keep looking for other houses and once we told him this when he called later he got more rude and made it sound like the house was the best thing ever when its not. The rental houses he talked about with this company weren't good either when we drove past them and looked at the outsides. We still looking for a place but wont go to one of this company's again.

I lived in on of these '616 lofts' apartments. It had granite countertops and new appliances which…read morewas pretty nice. Most aspects of the building that contained my apartment was pretty high quality. They also have a facebook page to foster a community for everyone living in the building which is pretty nice. Unfortunately the apartment is not as large as advertised. The '540 sq ft' apartment I lived in was actually no larger than 450 sq ft (not sure if that is false advertising?). It was also common for the common areas to smell like wet dog. On top of that, when I moved into my apartment the key I was given did not work so I could not access the building. They also forgot to give me a key to the mailbox on the first floor. So, the physical quality of apartments are nice because they are new (albeit a little false advertising on their size). My experience moving in really wasn't that bad but the small things that happened when I moved in seemed quite unprofessional. They indicate a bit of lazy and unprofessional behavior on the management side of things.

The staff at 616 Cherry/Grandville were helpful and accommodating during our recent apartment move…read more It was great to have such a responsive contact and get quick, honest answers.