No one likes getting in their car to find it won't start, but if it happens to you I would…read morerecommend Alexander's based on my experience today. I called around before arranging a tow, and other places told me I would have to wait up to 5 days for them to get to it! Alexander's was available to take me right away. They got right to my car as soon as we arrived, and I was out within a half hour. They replaced the battery and didn't overcharge or try to make up other maladies to run up the bill. Maybe they would be busier at other times, but they were lightning fast at 9am on a Thursday. I'm grateful it was a simple repair and I was able to get back on the road and on with my day!

Went for a safety inspection for my car, and they found my tag lights were out. The waiting area…read morewas comfortable and pleasant. The owner was very informative and helpful. I went as a walk in and was out in around 40 minutes, which to me was very reasonable! Will be taking my husband's car back for the same inspection!

Came to this place based on our friends recommendation and one of them is a mechanic…read more First time we came here was for a Buyer Inspection, we were supposed to go to Jeep but they were full for the week and will cost about 4 times more so there was no question to use their service. We're happy with their service. A year and a half later, I needed to have something checked gave them a long list of things. My husband asked me to go there have it checked. Turns out most of the things in my list is fine. They gave me quotes, set expectations and all that. There were no upsell of some sorts. Pretty straightforward transaction actually, I just brought up everything I have questions about. Asked the price for the check up. Have them checked. Asked something I didn't know or understand. I brought my husband to check on everything right after. They were all spot on!!

First called to make an appointment. Arrived early, service…read morewriter did not have me down for any service. waited 1/2 a day for car to be check out. Made a second appointment to have vehicle service from earlier recommendations. Arrived early. Service writer once again did not schedule me. Long story short, the service was poor and over priced. In addition, they were not honest on the valet service. Never return. PS. Owner was very nice, but his front service people needs training.

We were driving cross country and thought a tire looked low. Mike's Tire and Service was across the…read morestreet and they were amazing!! Brad dropped everything and came out to back the UHaul into correct position and check the tires. The other guys helped and encouraged. Didn't charge us for the air in the tire and peace of mind they provided us. So grateful! Kind and helpful service! Highly recommend!!

We have been taking our Kia and Lexus to Mike's for a while and so glad we found them. Any issue we…read morehave had has been fixed and for a reasonable price. The best part is that I believe they are honest and fair, two things you cannot say about many mechanics. When we needed to leave it overnight they put the car in the garage. We appreciate that. It's not a big fancy place. It's a dependable, trustworthy place. Nice guys.

Absolutely amazing service!…read more Automotive Service Shop is hands-down the best mechanic shop I've ever been to. As someone who knows nothing about cars, I usually feel taken advantage of at auto shops--but not here. It was my first time there, but it honestly felt like I took my car to my best friends parents shop because of how well cared for I felt. Melanie and Eric treated me with respect, honesty, and patience, explaining everything clearly without making me feel dumb. After going to another mechanic twice this month with no real solution, they fixed the issue quickly and at a very reasonable cost. They didn't try to upsell me or push unnecessary services--just straightforward, honest advice. I've already recommended them to three people and will continue to send everyone I know their way. If you want a trustworthy, professional, and efficient mechanic, this is the place to go! 10/10 recommend!

Erik and Todd are two of the most experienced mechanics I've ever seen and they provide great…read moreservice. Melanie does a great job at the front. This place is really a gem.

Matt was our mechanic for two different vehicles and was fantastic. Speedy diagnostic and…read moreturnaround on the work when we really needed it, they came through in a clutch for us! We received advice on future decisions that was objective and fair, not "oh bring it in and we'll see". While they do offer limited services (they don't have a balancing rack) it doesn't impact their exceptional customer service and mechanical skills. We'll definitely use Andrew's again.

Andrew's has been providing us quality auto service for years. They are the first place we go for…read moreanything vehicle-related. Have saved us money and peace of mind many times. Matt is an excellent, knowledgeable, and friendly mechanic who goes above and beyond. Can't recommend this place highly enough!

I've been looking for an alternative to the local Honda dealership service, and Wow! what a great…read morefirst impression at GT Imports. Friendly, knowledgeable staff that provided excellent communication, comfortable waiting area and no attempts to "up sale" unnecessary service... what a breath of fresh air, that I can finally begin to build a trusting business relationship for my beloved Honda. Great job GT Imports, you knocked it out of the park!!!

Been using them since 1994, got a quote on my Lexus that seemed way high. Checked the internet and…read moreyes the quote was above the highest costs quoted. Always liked them so went anyway. Also had a sound I wanted them to hear before i dropped it off. Then was told they were professionals and charged $169 diagnostic fee. I balked, he told me they don't work for free. I went to the local lexus dealer, got all the work done for less than my original quote from GT. They diagnosed the noise as a normal thing for FREE. AFter 32 years- I've moved on. Not going to pay more than a Lexus dealership to get my car worked on.

This shop is absolutely the best with European cars. They were able to get our vehicle in right…read moreaway, with an appointment that was good for us. Our VW had an AC issue. Another shop, that is very trustworthy, suggested to bring the VW here to have the problem resolved. They were able to diagnose the issue and fix the vehicle within a reasonable amount of time. They use only high quality OEM parts. They are very open and honest. No hidden fees and For the work they did, this was a very reasonable repair. They are also some of the nicest and easiest people to work with. J. Arndt

Best auto shop ever? 100% true if waiting room comfort is one of the criteria. I have never seen a…read moremore AWESOME waiting area in my life, filled to the brim with nostalgia and curiosities for anyone, but particularly for those who grew up in the 80s and 90s. There are around 8-10 arcade cabinets and pinball machines lining the walls, all free to play, as well as retro consoles like an NES and Sega Dreamcast built into back hatch of a classic car. If you are just looking to relax, or get work done, there are couches, easy chairs, as well as a table with comfortable stools and chairs for working. Maybe best of all.. Free snacks. There was a basket of various chip and cookies bags, and a mini fridge of drinks. While all of that is NOT the main focus of why you are here, I appreciate the acknowledgement that, this part of life is not everyone's favorite thing. So making the customer as comfortable as possible while they wait, and not nickle and diming for things like playing a game or having a snack is a testament to that customer-centric focus. Anyway. Car stuff. You can tell these guys love working on cars, and that's the reason for them being here mainly while being able to make a living. The reason for my visit, is I had just recently bought a Volvo s60 PHEV and wanted an independent inspection before committing to keep it. Volvos, especially those with a hybrid system, require a trained eye so you can't trust just any shop to evaluate. Twin City Euro has at least 1 certified Volvo tech on staff, and were able to schedule me within my purchase window, so I came to them. They did a full evaluation of my car, and helped me notice a few relatively minor cosmetic things I had not seen at first (but didn't ultimately affect my purchase), including the most minute of windshield chips... which caught now can prevent a crack later (and be serviced by the place I purchased it free). Of course, they also took it for a drive and put it through it's paces mechanically, and checked for ongoing proper maintenance, ultimately giving it a clean bill of health. It put me at ease, and also made me know, I have found my shop of choice for when I need maintenance or repairs on this vehicle. I'll be back, and would recommend other European car owners look into them for their maintenance and repair needs.

STAY AWAY FROM THIS PLACE…read more If I could give a negative rating, I would. Extremely disappointing and misleading experience at Carmine's Import Service. I was told by Tesla that my 2020 Tesla Model Y Performance needed a battery pack replacement. Before committing to Tesla, I called this shop and spoke with someone I believe was named Max, who assured me they could do the job and had third-party battery options that would be cheaper than Tesla. Based on that information, I paid $400 out of pocket to tow my car from Raleigh to their shop. That's where the red flags started. * It took over two days just to get a diagnosis, and I had to repeatedly call for updates. * I was charged $243.13 for the diagnostic, despite the delays and lack of communication. * My advisor, Marissa, told me she was "looking for a battery," which alone took another full day. * When I finally received an estimate, I was shocked: $28,000 total, with $23,000 claimed just for the battery. For comparison, Tesla charges around $13,000 for the same battery replacement -- and I personally found a compatible battery online for $14,500, which still makes their quoted $23,000 battery price extremely inflated. When I asked for a detailed, itemized estimate (battery source, labor hours, cost breakdown), I never received one. They could never explain where the battery was coming from, how many labor hours were involved, or why the price was so high. I asked twice to speak with a manager. Messages were taken both times. No manager ever called or texted me back. Because no repair was done, I then had to pay another $500 to tow my car back to Raleigh, wasting $900 total in towing alone, plus the $243.13 diagnostic fee -- not counting time and stress. Between the lack of transparency, the exaggerated battery cost, the inflated estimate, and zero management follow-up, this experience felt misleading and unprofessional. I wasted time, money, and trust bringing my vehicle here. I would not recommend this place to anyone.

Brought my Tesla in because every tesla center was completely booked for month and man was that a…read moresign from god! Carmines team was so professional and upfront about everything! They broke down every cost and even could show where every penny was going. My Tesla was even washed before it was done and they even offered to pick up and drop off my car for FREE!