Davis responded to an accident that we were involved in. The driver was very Informative of what to…read moreexpect and what to do. After the insurance advised us that the car would be totaled, Davis let us come and take our things out of the car and supplied us with tools to remove the plate. We were happy under the circumstances.

Needed a tow for a dead battery. Dispatcher Ed was very professional and Jon the driver was at my…read morelocation within 30 minutes and did a fantastic job. The price was reasonable. Definitely would recommend.

I 100% recommend this company. Seth the tow truck driver was very professional. He had to tow a car…read morestuck in our yard and did not leave any wheel marks in the yard. Highly recommend. Will use again if we ever need tow service.

Seth was amazing ,he is a great asset to your company . Thank you so much for your help and…read moreunderstanding

I would highly recommend Chris with Vibe Check on Deck, LLC! Had a flat tire in Winston Salem…read moretoday. Chris with Vibe Check on Deck was so quick to respond. He was very professional and knew exactly what to do! He even helped me with the spare tire ensuring it had the correct pressure to drive after he changed my tire. Vibe Check on Deck can even help plug up a tire and I know who to call now if I get locked out of my vehicle! First class service and more importantly, a stand up, really good guy! I give him Stars!!

one of the best experiences I have ever had, I highly recommend to anyone. Quick, Efficient and…read moresuch a great spirit

I just wanted to leave a review bragging on the older gentleman who was towing vehicles near Shoals…read moreroad last night. I was coming off a hill that was a solid sheet of ice. I saw a Jeep Patriot with their hazard lights on so by the grace of God I was able to come to a complete stop on the ice. I saw 2 vehicles had ran off the sharp curve and almost totally over the bank. Well, 2 tow trucks arrived. There was an older gentleman in an older Ford truck. He helped get the jeep turned around so they could safely go back the other way. I sat and watched him and the other guys pull the other 2 vehicles that went off the road. After he finished he began walking to my car, and guided me on how to get to the other side of the road without losing control so I could gain traction. I asked him if he had been out towards Ararat Campground to know how the roads were out there. He said he hadn't and if I came across ice again to get on the side of the road so I could have more control and slowly make my way home. I told him I wish I had some cash on me to give him for helping me. He said it was absolutely okay that he wanted to make sure everyone was safe. I've never seen such kindness from a tow company before and wanted to acknowledge that!

Great guy, takes care of you like your family. Doesn't rush, drives careful as if it's his vehicle…read more Service was great, and he was on time. Highly recommend him over some large company that only cares about the money. Very fair with price.

Any time I get the chance, I warn people about this auto shop. The wife/receptionist has a very…read morerude attitude. If you're only going for something simple like an oil change, you might be fine. But if it's anything more than that, I'd recommend taking your car somewhere else and saving your money. In my experience, you can end up paying a lot without having the problem fully resolved. One time while I was waiting for my car, I overheard the owner tell his wife to charge a customer more after they had gotten into an argument. That made me question whether their pricing is always fair or consistent. This was my experience, and I wanted to share it so others can make an informed decision. Consider yourself warned.

After spending $1,800 in good faith, believing I had found a mechanic capable of servicing all six…read moreof my vehicles, I was disappointed to discover the poor level of customer service. Here's what transpired: I had $1,800 worth of work done on my vehicle, and when I picked it up, I noticed a whistling noise that wasn't there before. When I inquired with the front desk lady--who had an attitude from the start--she quickly became defensive. They later found that the new power steering pump they installed was defective, but instead of an apology, all I received was a statement that they would need to warranty and replace it. Today, when I returned to pick up my vehicle, I noticed a rattling noise that both mechanics attributed to fluid on the belt, which was caused by their work. When I mentioned this to the same front desk lady, she insisted the noise had always been present, completely unaware that the mechanics had already explained the situation to me--one even mentioned he knew it would be an issue. Since it wasn't my fault, I suggested I would buy the belt myself and asked if they could install it for free since they caused the fluid issue. Unsurprisingly, her rude response was that they wouldn't do anything for free, and she hurried off to find someone to address my concerns. When she returned, she stated that they would install the belt for free but would no longer work on my truck. At that moment, I decided to take my business elsewhere. I don't even need them to replace the belt for free; their attitude and lack of customer service were unacceptable. It's important to note that I had previously had them replace a valve cover on my Nissan and was completely satisfied. Today, before this issue had occurred, I inquired about repairs for my Ford Expedition. This place will never get my business again, and she really needs to work on her attitude--understanding that repeat customers and positive word-of-mouth are vital for success.

You can definitely rely on PSER to provide honest and reliable service... Brandon is not only…read moreskilled and knowledgeable, but he is also dependable and trustworthy. He always goes above and beyond to make sure your vehicle is in top-notch condition.

Brandon at Piedmont saved the day for me! I had just picked up a load of cars late on a Monday…read moreafternoon in Winston-Salem going back to Charlotte and when I merged back onto Hwy 52 South, my truck lost all power after going immediately into derate mode. I got it to a safe spot off the highway and did a quick online search for mobile diesel repair. Luckily, Piedmont Specialty Equipment Repair was one of the first companies I found. They picked up on the first ring and within about an hour, Brandon had rounded up the necessary parts needed for my repair and he was on the scene helping to get me back on the road. Very thankful for companies like this who are willing to come out and help regardless of time of day when others are happy to pass the buck and leave you sitting on the side of the road. I would say Piedmont's rates are perfectly fair as well. But here's a word of advice to any other companies in this lane. Most of your customers aren't really gonna care what it costs if you provide great service in a timely fashion. Level of service and reponse time are way more valuable than a one time repair bill!!! Thanks again, Piedmont, for helping me to get my load safely to its destination and for allowing me to get home in time to put my 3 year old daughter to bed tonight as I do every other night. Keep up the outstanding work!!!

DO NOT RECOMMEND AT ALL!! They put an ad on my car that left residue/damage that won't come off…read more would not answer phone to speak about the issue or call back.

Best price i found after getting quotes from three auto body shops. My car insurance company…read moretotaled my car, but gate city auto body had it fixed and back on the road in one week! Plus, they installed my rearview camera and cleaned my car inside and out! Exceptional service A+!!