Never going back there again. They didn't honour our coupon for oil change and charged us extra…read moremoney. Their rates are very very high as compared to other local stores. Recommended things which didn't need to be get done. We went to Firestone immediately after that and got repaired what was required at a much lower rate and only the things which really needed repair. Will not recommend them any more even though it's location is very convenient for us. They send coupons in the mail frequently to lure you but then they don't accept those coupons.

Dixon's is the Best!! They have never failed in providing fantastic service and I have always been…read moreso very pleased with the results. Fair, honest, trustworthy and reliable! For my current repair, Meriano got me checked in and made sure that I had all the necessary information as to how my car was going to be taken care of. He was a wealth of information and helped tremendously with a couple of tricky situations relating to my needed repairs--I am very grateful to him! My mechanic, Marvin, did an amazing job and took the time to talk with me and make sure that I was satisfied with the results and provided much helpful advice as well. Dixon's has never let me down and I'm very happy to have always received so tremendous service from them.

I had a quote from Tappahannock Chevrolet for over $4000 to fix my transmission and back brakes…read more Andy found exactly what I needed fixed and for $ 1500.00 not only did I get my transmission, he fixed my back brakes as well!!!! I trust the shop. And the customer service is above and beyond and completely over the top of anything I've ever experienced Thank you, Andy for your employees and for such an amazing Automotive, where I can bring my vehicles and feel confident you will fix only what I need!

I will ALWAYS be a loyal customer here. Andy and his team go above answer beyond to service their…read moreclients vehicles. He's trustworthy, timely, and reasonable. I can't say enough great things about this business. I'm a customer for life!

public warning, beware, caution caution. one of my good friends, a great guy, just got ripped off…read morebad by this company. hes to good of a guy to do this, so i am because you cant do this to people. theres consensus for your actions, and karma. he sold my friend a car claiming he installed a rebuilt engine in it and its a great car. 7000.00 for it and engine blew before he drove 45 miles. on top of that he prepaid these guys over 1000 for work. well 2 months goes by and work never got done. since he went to another shop to do work, these guys wont pay money back saying he shouldn't have got impatient and go somewhere else and there keeping his money. can u believe that. its not right. go somewhere else if u need a mechanic seriously

From the owner: Richmond Roadside Assistance is proud to offer: reliable, rapid response, emergency roadside…read moreservices. I.E: fuel delivery, flat tire repair, lock out services. We offer new and used tires, both commercial and passenger and mobile installation. We have vehicle batteries in stock/ we are always happy to assist with a variety of auto repair needs.

My patient was in a hit and run in his handicap van... they volunteered their van to transport him!…read moreIf I ever need service I will go to them! Wonderful people!

I just want to take the time to thank Joyce, Abbey, Daniel etc at Modr's service center. I was…read moredriving from Va Beach when my car broke down in New Kent and they were able to turn a negative into a positive. The hospitality and grace that was displayed will forever be imbedded in my heart.

Would not recommend. I took my car here to be repaired and it had more problem when I picked it up…read morethan it did when I dropped it off. The communication between us was horrible. I would have to leave several messages before o could speak to someone. I took it to get an overall diagnosis and AC repair. My heat was working but no AC when I left it. Decided to wait on AC repair and get important things repaired first. $1500 later, car still doing the same thing and now even the heat isn't working. It's like the blower was damaged. I called, emailed, etc. to discuss the issues and no one ever called me back. I've given them ample amount if time to return the call. Nothing! Would NOT recommend at all!!

I would never recommend anyone to them. I've been through so much with this shop to the point my…read morefront right tire was detached while driving, which is very dangerous and I could've been seriously hurt. Sighs. There's more to it but I'm just going to leave it at that. They have caused me a lot of stress, frustration, and inconvenience and had my car in their shop for over 8 months. I was being so patience and giving them the benefit of the doubt, but they failed me as a customer.