If you need the five second summary of this review, here it is: Jim Schiffler is super…read moreknowledgeable but also very very honest! We have used Jim's services at different homes in Bethany. Each time he comes to see us he shows up on time, is very courteous and is ALWAYS able to resolve whatever HVAC issue we have. Typically you will find other HVAC companies often try to fleece homeowners by overcharging or trying to upsell services; Jim does not do this and is one of the most honest HVAC contractors I have worked with. I will always call Jim because I know he'll be able to help me and won't overcharge me. Thank you Jim and I will forever sing your praises.

Highly recommend this company for HVAC services in the Ocean City, MD area. I had a very good…read moreexperience with this company. Last summer, our AC unit gave out (capacitor issue). Jim was very responsive in scheduling and fixing the problem. Prices were very reasonable - especially in semi-emergency situations. I will be signing up for their maintenance service over the winter. I'm glad to find a competent and honest HVAC company at the beach!

It's been a few years now since I started using Airworks HVAC, and things are still great! I still…read moreget an answer when I call and I still get the same great service that I got the first time at a great price. Keep up the good work, Chad!

Chad the owner is very reliable. Have used them on service calls and hvac replacement. The cost…read morewas very reasonable and didn't even charge for a Sunday appt that took him 2hr to drive to OC due to traffic. Communication was great and he was a pleasure to work with. Offered a payment plan through citizen bank I believe. 0% for 3 months. And there were other terms that I do not remember but several plans.

5Stars!!!!! Very customer service oriented; we've used them twice since we moved to Ocean Pines…read more Extremely knowledgeable responsive courteous professional and provided an electrician contact (Mike Patchett also great). Highly recommend.

CAUTION! I recently used this company as they were the only…read moreone to quickly respond during a Saturday call. Without my AC unit working - I needed a prompt repair (NOT an emergency repair) for tenants renting my condo. I didn't expect a charge of almost $600.00 on a name brand 4 year old unit. I feel I was taken advantage of! They were polite and responsive and got my ac working. However - based on trusted information from another out of town HVAC repair person who was in my condo the week prior to my AC going down, it seems clear to me that I was overcharged and taken advantage of! I was never told payment would need to be made remotely while I was in California. I told the repair guy I would mail a check upon an emailed receipt when I returned home. The problem was a bad capacitor. I was overcharged for the part,... then charged an additional $280.00 to add refrigerant that the technician "questionably" claimed I needed. I have since mailed the a check for full payment, along with their business card that I not need in the future.

We contacted Ocean Breeze Heating and Air conditioning for HVAC system maintenance and the…read moreinstallation of a Wi-Fi thermostat. We had the wonderfully good fortune of being introduced to Brian who was the technician dispatched to handle our requests. In addition to being impressively experienced, thorough and extremely knowledgeable, Brian was efficient. Further, he not only took time to familiarize us with the mechanics of our new thermostat, but also answer our other questions. What really made our interaction notable is the fact that Brian's technical expertise was matched by the depth of his generosity of time and kindness. We couldn't have been more pleased for his attention and assistance. Whenever necessary, we will enlist Ocean Breeze's and Brian's help for our future HVAC needs.

Jason was the service tech that just left... Such a great service guy, and he is a gentleman as…read morewell. We have had Ocean Breeze for a while now, never had any issues. We have a service contract for yearly check ups ...the unit just hums along.

I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

Milton Morales was our technician and he was very thorough and explained all that was needed for…read morethe fireplace. I would definitely call them again. The communication between customer and business could be improved as I called to confirm the appt. for the day, and didn't get a call back. Otherwise, the service was excellent!

Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

They ghosted me when I needed them. They installed my units years ago, and had always been great…read more But when my system went down this winter, they stopped responding with no reason given.

I had water backing up into the sink because of an "S" trap installed that was not up to code. I…read morehad a tech on site the day after I called, he found the problem and within 2 days installed new drainage and guaranteed the service for 20 YEARS! Sens Affordable Services did a great job and now I can wash my dishes again! The price was competitive and a saved an extra $25 by using a Coupon I found on their website (www.sensaffordableservices.com)

Woke up to a leaking water heater tank in the garage, called Sens and Burt came to my house within…read more45 minutes and had a quote back to me in less than an hour of leaving. Sens was able to convert me over to a new propane tankless water heater. Burt had to troubleshoot the new unit and he stayed late to ensure the unit worked and the job was finished same day! He was friendly and very professional - would highly recommend him.