Best gym in Texas, out door and indoor, good vibes clean equipment! Good music, staff is great…read more Easy to get access

Amazing gym amazing people amazing atmosphere and could get a dam amazing work out here !read more

I love this gym!! Very big with a lot of machines! And great vibes! Shout out to my guy D.Lee!!read more

My experience with EOS has been extremely frustrating. This gym has been open for less than a year…read moreand has already gone through three different sales managers, which speaks volumes about the lack of consistency and leadership. I referred two individuals to this location, which should have qualified me for three months of free membership per their referral program. However, despite multiple attempts to get clarity and resolution, the internal team has been completely unhelpful. Communication has been poor across the board, and it has been nearly impossible to get ahold of anyone at a corporate level via phone. At this point, it feels like they have done everything possible to ignore the situation and avoid honoring their own referral incentives. There was no follow-ups, no accountability, and no clear answers. On top of that, I also signed up for assisted stretching services and was very disappointed with the experience. Based on the contract terms, I hand-delivered a cancellation notice to their corporate office in Dallas (off the Tollway), but the cancellation was still denied. Once again, I ran into the same issues with poor communication, lack of follow-up, and it took nearly a month just to get in touch with someone.

It's nasty. The pool and saunas very nasty. Poor customer service. Saunas never hardly working…read more Jacuzzi always down

MAKE SURE TO STAY AWAY FROM THIS GYM!!! And avoid the rude ass manager-- Eloise, if you don't want…read moreto ruin your day. I've never experienced such horrible customer service until today. My friends and I were interested in joining a gym together, so we went to the 24 Hour Fitness in Richardson yesterday to get our guest passes. We filled everything out online, signed the waivers at the gym, and the employee told us we could visit other locations for three days to try out their amenities. We went to the Plano location today and presented the guest passes we received from Richardson. That's when the manager, Eloise, stopped us and claimed our papers weren't legitimate. I was confused and honestly baffled because we followed all the steps at the Richardson location. She didn't even try to verify the information in her system before assuming we were lying. I asked her to call the Richardson gym to confirm everything--because seriously, who fakes a gym guest pass? She called, but they couldn't verify anything either since the employee who helped us wasn't working today. At that point, I was already frustrated for two reasons: 1. Her attitude was terrible, especially toward three potential new members. 2. She had the nerve to tell me, "There's no reason for you to raise your voice," when I was just trying to explain the situation. I've worked in customer service for over 10 years, and I've never seen a manager escalate a situation like this. Isn't a manager supposed to de-escalate issues? We even asked, if the vouchers were invalid, could she just issue new ones? She said no because the Richardson and Plano systems are different. Again--how is that our problem? Why couldn't she be helpful and try to solve the issue? Maybe offer us a tour of the gym or at least acknowledge that we made an effort? Her attitude came across like, "Wow, they're lying." It's a gym, not some fancy restaurant. Like, what??? I had heard good things about this gym, but after today, I'd strongly advise people to stay away--at least from the Plano location. If this is how they treat guest pass holders who are genuinely interested in signing up, that says a lot. I really hope 24 Hour Fitness addresses the behavior of their manager, Eloise.

I have come twice for the few monthly women's boxing classes hosted By Mik! She is PHENOMENAL. If I…read morelived closer I would definitely be joining this gym. All the men are respectful and are just really there to work out, everyone is super friendly and Mik is the truth!!! Will continue to come to this place!

Okay so I almost did not write this review because I kind of want this gym to be my gem and no one…read moreelse's. But then I decided to share the love. So...you're welcome! This is a great gym for any time of the day workouts. There are a few treadmills, stair climbers, cardio machines to the right when you walk in. The turf is massive and they have wonderful strength equipment. The locker room is clean and pristine!! They also have amenities and showers if you are booking it to work after. If more up close and personal training is what you are looking for they have that and it is a low key environment so you get the 411 and the lay of the land. I enjoy having this as an option when I want to do my own thing. If you are self sufficient in the gym this will be your vibe. There are boxing classes too in the early mornings and after work. BYO towel and hydration.

House of Power is not just a gym. It's like walking into your best friend's house. When you come…read morehere you see friendly faces, can sit down and eat before or after your lift, and talk to your coaches about how to become better. Every member has a busy life and comes to train on a serious level. But it doesn't come without laughter and smiles and I always leave the gym in a better mood! This gym is for anyone who wants to start, re-start or continue their fitness journey. It is for the competitive Powerlifter or Strongman, to the mama who wants to stay fit. You will be encouraged or motivated whether you are lifting 30lbs or 300+. The HOP fam is like none other!

From the owner: House of Power is a strength and conditioning facility here to support athletes and fitness…read moreenthusiasts with their busy schedule.

My wife and I are Club4 members and have been for about nine months, and although McKinney is our…read more"home gym", this location has seen some fill-in duty from both of us over the past few months, most recently when the McKinney location had a power issue and couldn't take members. It's a big, well lit, still-has-that-new-smell kind of place, with tons of new equipment and nary an out-of-order sign to be seen on our most recent visit. We only briefly interacted with the staff, and they were friendly and greeted us warmly. I briefly darted into the locker area to use the men's room, it was clean and well stocked. As for the equipment, I'm all about the "put on the headphones and hit the pin-loaded weight machines", and that's what I did. This gym has a couple of machines that our usual one doesn't, so that was a nice change of pace. If there's a downside, there's only one pec fly/deltoid machine, and since it does two exercises, it's always in high demand, and I had to wait for two others to do their reps. The McKinney location has two of these, and there's often still a wait. We also hit the ellipticals for a few minutes to warm up, and they were super clean and new as well. As always, we closed out our workout with the Hydromassage, and even with four chairs, there was a brief wait, but no biggie. Bottom line, this is a super clean, well lit, well managed gym with no judgment and plenty of options for your workout.

The gym is overcrowded with teens who will just play on their phone while sitting on a machine in…read moretheir sandals. The worst part is if you cancel. You have to give 30 days notice, you can only cancel through written notice or calling them. They put you on hold for an hour. Then they send you an email. That email is a link to another website that you have to register to. Then you use that website to cancel. AND YOU HAVE TO PAY A CANCELLATION FEE! Are you joking?!? After years of being a member. A slap in the face.

12 minutes ago New I…read morejust came here because instructors invited me to be their guest in the class. As soon as I went to the class 3 employee went in to the class and talk to me that either I'll be a member or ill pay $16 for a day membership. I'm already like 15-20mins late for the class, they should have talk to me after and do all the talking. Anyway, it is embarassing what they did i don't mind to pay or whatever since I actually paying like $250 in other studio for a month and other membership as well but to bombard me with 3 people like it seems like i did a crime or something i got so embarassed and not welcome at all. Adam (short guy) is not apologetic at all. I guess this will be the last time i'm going to this and stick with much more established gym like La fitness and other high end studio rather than rude employeee that will stressing me out whenever I come

My husband had a membership here that he did not use as he had stage 4 cancer. When he passed…read moreinstead of being helpful and understanding the first thing they said to me was "well the member usually needs to come in and pay for the next 30 days and cancel their membership" and i said well there isnt a way for him to do that as he is DEAD. The fact they werent compassionate and offered this as a first solution was truly jarring. They then offeredd well if you can provide proof of death we can take off the fee. For someone like my husband who never even used the membership but they got hundreds of dollars from over the past year thats just so greedy and very untactful. I would not recommend this company to anyone. Corporate was no hep as its a franchise but i will be posting reviews everywhere.

This is best place to workout in all of plano area. Steve Trentham gives each person individualized…read moreattention and bases their workouts on their physical ability and stamina. He pushes you to your maximum capability. I have been coming over a year and have never pushed myself to the strength and conditioning Steve has pushed me to. At 57 almost 58 years old. I can deadlift 320 lbs, squat 255 lbs, and bench press 155 lbs. My results have been unbelievable. I have surpassed my goals. For the price, you will not get more individualized attention or results anywhere. Check it out! I'm definitely not going anywhere else!!

I love this place. Steve is a great trainer and listened to my needs about my old injuries. He has…read morea morning group that is very welcoming and focused. This isn't a foo foo gym. So you won't have showers or towel service. You do have tires, sleds, kettlebells, cardio equipment, ropes, etc. This gym is perfect for individual and group scenarios. You will get results. I am very happy that I gave this place a try.