Awesome stay! Staff was top notch especially the manager. Rooms and entire hotel had been renovated…read moreso nice condition. Bed could've used a little love as it was not super comfy. Breakfast was very clean with many options and tasty! Staff offered the kids coloring pages, free waters, and anything else they could've needed for a rainy day. Military family friendly. 10/10 will stay here again.

Super friendly staff, clean and safe location. We spent just one night in/out of town. Everyone was…read morevery welcoming -thank you!!!

The name of this place is actually the Plantation Inn at Crystal Resort and the Adventure Center…read morewhere you can is right book tours to swim with manatees is right on property. After reading all the reviews, I would say give this place another try. We recently stayed there during their soft reopening after Hurricane Helene. While there was not many guests, reception, continental breakfast and housekeeping were all handled well. The room is akin to a basic hotel room, no frills but comfortable and there is a mini fridge. It was comfortable. My only complaint is the water pressure in the shower. My favorite feature is the manatee water fountain at the front of the property. Even if you choose to stay elsewhere, stop by to check out the fountain.

Outdated, dirty, and lacking customer service (even the renovated sections)! Motel quality for…read moreresort price. We paid $215/night for each room for two rooms for two nights. Booked directly with hotel. This is the price of a decent room in a decent hotel. First, this place is undergoing renovations from a prior flood a few years ago (why still under renovation after so long?) - so expect nothing fancy. There was trash around the grounds and hallways. The sound traveled down the halls into the rooms because of all the tile - expect LOTS of noise. We had to call maintenance because our dresser drawers kept rolling out - they sent someone up to tape the drawers shut (classy!). This place is the quality of a Motel 6! They did not provide full service housekeeping - they only changed towels and did not straighten up or even make the beds. When I asked about this, they said they made this change recently because they lacked staff. But, the price did not change as a result. I argued that I was not informed of this on booking and since they removed this service after I booked the rooms they should charge less. The manager checked with the new owners who said they would not refund anything. Obviously they care less about customer service than making a profit. Sad. When you stay in a hotel, you should have your beds made (they don't have to change the linens, but at least make the beds). The breakfast - cold stuff, nothing special. The lady who oversaw this was very friendly though. This place is just dirty and outdated (even the so called "renovated" parts). The only good thing is it being conveniently located next to the charter boats for scalloping. I would not stay here again.

Visiting Crystal Springs and booked a tour at 6:00am so we needed somewhere close by. This was 5…read moreminutes away from the manatee tour so this was a good choice. Room was very clean and the bed and pillows were very comfy. They included hot breakfast and 24 hour coffee service. Definitely a good choice.

This was a nice place to stay while we went to see the manatees! Pretty close to whatever you might…read moreneed. I would say this is a pretty standard Holiday Inn Express experience- fresh cookies in the lobby, free breakfast, small market. They had cute manatee items for sale too which was a nice touch. Our room was spacious and clean and the beds were super comfy. It was easy to request more pillows as well. The parking lot was spacious during the day and filled up a bit at night. The gym was super small but the pool looked really fun! Kind staff, clean rooms, and a decent breakfast- great place to call home base during any manatee activities!

Charming little motel. Clean, friendly staff, great location! Very quiet. They delivered fresh…read morebaked croissants shortly after we checked in. Restaurant on site.

We stayed one night in a deluxe king room Valentines Day weekend because we were traveling from…read moreTampa to Ocala. The online reservation process was seamless and easy to navigate. We received another confirmation email prior to our arrival that made it clear early check-in before 3 could not be accommodated so we were careful to arrive between the check-in hours of 3-9 PM. Check-in was easy and the room was very well appointed with everything we needed. We've stayed in everything from 5-star hotels in Europe and Indonesia to very cheap motels in small towns. This hotel competes with some of the better places we have stayed. The hotel is has been renovated by the owners and matches the cute quaint vibe of the city itself, Crystal River. It is also within walking distance of shops, restaurants, and the water / boat ramps which we loved. The room came with a bottle of wine and some sweet treats which we really appreciated. Especially once we learned that getting a spot for dinner on Valentines Day in the small town was pretty much impossible. Because of this we opted to get carry out, open our wine, and enjoy the dessert left in the room. As others mentioned the room was spotless, we found the decor to be current and fresh, the bathroom was stunning, and the AC and refrigerator were perfect. We will return at the next possible time and highly, highly recommend.

The only reason to stay here is the proximity to Bird's Underwater for the tours. We arrived in the…read moreevening and were ready to get settled, find dinner and go to bed because we had to be next door for our tour at quarter of 6 in the morning. Check in was quick and I appreciated them switching us to a suite because we had 3 adults and two kids. It was a little more comfortable with the pull out couch and a little table to sit at. Right away we discovered that the toilet was not functional and called the front desk. We told them we were going to grab dinner and to please send someone over. They did but there wasn't much the maintenance woman could do at the moment. She promised to have a plumber in while we were out in the morning. I wasn't happy about 5 people in a room without a toilet that would flush more than liquid, but we made due for the evening. After the plumber came it was slightly better, but not the way it should be. Luckily we were out of the hotel most of the time so we didn't make a fuss and the lobby bathroom wasn't far if needed. While the staff was helpful, the place wasn't up to par. It's a Best Western so you don't expect much but the place is pretty dingy and needs some cleaning and upgrades. They're still getting decent money for the location and they seem to be floating on that alone.

There aren't many options in Crystal River to begin with, so my family and I chose this. This hotel…read moreis the best shitty hotel in Crystal River. Now, what I will say that was nice was the friendliness of the staff and the location (it's in the centre of town). However, considering that Crystal River is a very small town to begin with, any other hotel would be fine. The room we stayed in was moldy. I mean, EXTREMELY moldy. We had to buy Damprid just to get through 3 days. And, I don't know how they did it, but it was more humid in the room than outside. To add on, the floors were dirty as hell. Like, dirtier than a dog that's been playing in mud. And, the bathroom was nasty! For ~$225 a night, NOT WORTH IT.

Safe, clean, affordable. Had a four night stay with my daughter to visit rainbow Springs and the…read moresurrounding area. I am somewhat of a bougie hotel person, but not against the economic stays. I would definitely recommend here, if you are extremely particular about your sheets and pillows bring your own. Would definitely stay again.

I would give zero if possible…read more We rented a boat for the 1/2 day afternoon on Feb 20. They advertise the boat would be a Bennington boat. They gave us an old boat, radio didn't work, and top was extremely hard to retract which we had to do before going thru an underpass upriver. The boat acted weird but 1 hour down the river the boat completely quit! Called and they sent Todd an hour upstream (nice guy) to us. He couldn't get the boat started, so had to pull us back to their dock. So 3 hours spent on the water with only one hour of our 4 hour rental enjoyable. Todd assured us over and over they would make this right, we would not be charged, not our fault, etc. Todd did offer us another boat, but it was 3:30 and I'm sure they would not have waited for us to get our other 3 hours, I would not want to be on the river after dark! It's now March 11, we have returned to TN the end of Feb and still no credit for our broken down boat. After countless phone calls, the owner Stan finally agreed on March 6 to refund half our 300$ spent. It's now March 11 and no money has been refunded. Be careful renting from this company, and don't let them give you the old brown pontoon. If Todd had told us the policy was "no refund" we would have got another boat before we left the end of February!

Julie at the front desk was very welcoming. We got a welcome letter from the manager for being…read moremembers, along with an upgrade. Very nice touch! Feels like the rooms were recently remodeled. The room was clean and spacious, the residing lights, desk area and layout area were useful. They also have a mineral pool. The breakfast buffet had less options from other hotels I've stayed at. We will definitely stay here next time we're in Florida. Pros: - Friendly staff - Updated rooms - Mineral pool -Clean gym Cons: -buffet could use a revamp 12.22.24

Clean, clean, clean. Large room, wall-mounted toiletries full. Some alcoholic beverages available…read morefrom front desk. Snacks counter and soft drink/water vending machine. Right off HWY 41, close to Home Depot, Walmart, CVS and Walgreens. Staff was extremely kind and helpful. Will definitely return.

The entire hotel needs to be torn down. Absolutely disgusting, unclean, musty, moldy. We checked…read moreout early. Only stayed the one night because we had been awake for 46 hours by the time we checked in and didn't have the energy to look for another hotel. Checked out the next morning.

Shower faucet falling off. Doors have extra locks as earlier ones had broken…read more No hair conditioner "Breakfast" machine coffee no artificial sweeteners, cookies for breakfast and underripe bananas. Just no effort! We chose this place knowing the area had been hit multiple times by hurricanes. We like giving our business to local places. But there needs to be some effort of comfort. Unfortunately we booked on hotels.com. Spent 109 on this hotel worth about 60.

Great rooms in amazing location From the outside, this…read moreproperty looks like an older style motel - but the rooms are just terrific. They have been recently renovated to a high standard and look fresh, bright and modern. We loved the rain shower with multiple settings, but we found the bed a little too soft for a comfortable sleep. The motel is in an amazing location, just a short walk from Kings Bay Park and Hunter Springs Park and there are also a number of shops, restaurants and cafes within walking distance. Breakfast is simple - just continental style with no hot options.

Husband child and I had a pleasant stay. We booked a kind room and it was recently renovated, had…read moreroom to push aside table on room to have a queen air mattress for the kiddo. Super friendly and accommodating staff, they even gave us a key to storage room to store our paddle boards so we wouldn't have to stash them in our room. At about 6om every evening we would get a knock on our door with our continental breakfast for the next day. Our room was cleaned daily and new towels provided. We were between two parks located along crystal river which you could pay to park and launch and restaurants and shops within walking distance. Will return again!