great service and fast work! highly recommend!! the communication was very clear and i never felt…read morepressured to make decisions about my car.

UPDATE in response to the owners reply!…read more When my vehicle was first diagnosed, I was presented with two options: replacing the cylinder head or replacing the engine. The cylinder head repair was described as the more economically reasonable option at the time, and I relied on that professional assessment in making my decision. The repair took over one month to complete, and the cylinder head was sent to an external machine shop. Although outsourced, the repair was coordinated, billed, and released under his shop's responsibility. I proceeded with this shop because I needed reliable transportation for work and was informed the repair would take approximately a month. The availability of a loaner vehicle allowed me to continue working during that extended repair period, which was a significant factor given the timeline. After the vehicle was returned to me, it broke down on the freeway. I was then informed that the cylinder head could not be reprocessed and that the only remaining option was to purchase a replacement engine. At that stage, I no longer had a functioning vehicle, so this was not an elective decision but the only viable remedy presented. Before purchasing the replacement engine, I consulted with (David the owner) regarding where to source it and whether I should proceed. I relied on his confirmation before moving forward. While labor was not charged for the engine installation, no warranty was provided on that work. Regardless of warranty terms, the obligation to disclose safety related defects prior to releasing a vehicle remains. In his comment, he states that engine mount replacement was recommended. I was not provided with any written estimate, documentation, or verbal recommendation to replace the engine mounts prior to installation or before the vehicle was released. The condition of the mounts was identified only after I obtained an independent inspection due to ongoing noise concerns. That inspection revealed multiple broken engine mounts and a severely worn transmission mount. If mount replacement had been clearly recommended before release, it would have been documented and addressed at that time. My concern has consistently been transparency, communication, and the release of a vehicle with undisclosed safety related defects. This response reflects my experience and the events as they occurred.

Amazing service and quality work. My car is like new again. New bumper and windshield.read more

Great shop! These guys are honest and very fair. Highly recommended…read more Will definitely come back here for future repairs, maintenance and mods.

I got my rotors and brakes done at G&G Auto Center, and everything went great. Chris and his team…read morewere friendly and easy to talk to, and they explained what needed to be fixed without trying to push anything extra. The work was completed quickly, and my car feels much better now. Overall, really good experience -- I'd definitely go back.

10/10 service for rental of a u haul shout out to Gilbert for good customer service !read more

This is my fourth time coming to Eddie and Carlos. I've brought multiple vehicles in the past. I…read morerecently took Eddie my 2008 Acura TL Type S. It had a oil leak on the oil pan, all motor mounts were broken. A costly repair but he was straight uo and honest and very easy to work with like usual . We both reviewed the car together and went forward with the repairs. Great mechanic work was done. The car performs very well and repairs a holding up solid! Great shop, great people and great service.

I have a 2017 Jeep grand Cherokee. I took it to Eddie, was I surprised when I got out of my Jeep…read more I was impressed on how clean his shop is. the amount of work that he did on my jeep I was truly impressive. He found things out that the other mechanic did or should I say didn't do. He fixed everything so well that my jeep runs brand new. Thank you Eddie and your team of well trained mechanics, I'll be back. Customer for life.

We have been a Platinum Auto customer for a few years now and Pat is honest, professional and has…read morequick turn around times. We had to bring our vehicle in after hours and Pat was able to diagnose and complete repairs in a timely manner. We appreciate that we can communicate via text and/ or phone about updates and receive photos for the repairs needed.

I've been looking for auto repair shop in SCV that I can trust. This is my first time to take my…read moreTacoma to Platinum (Pat). They were professional with their dealings, knows what they were talking about & detail on their expertise. They worked on the shocks, struts, and brakes. He gave me a detailed estimate for labor and materials. Price is very fair and workmanship is good. I would say, "I found a shop that can take care of my Tacoma'. Good job Platinum!

Quick response. professionally replace 4 break pads and sensors. Drove the car for a day and happy…read morewith the replacement of pads with oem as requested . Reasonable price. May call Francisco if service is needed in the future.

Francisco and company came to do a "repair" on one of my work vans. The van was having an issue…read moreturning over, and after charging me $55 for an inspection (I was notified of the fee AFTER the inspection), Francisco and his worker determined that I needed a new starter. The problem is after paying $500 for a new starter, my van still wouldn't start. After hours of trial and error, the mechanic decided to clean my battery terminals. Once finished, the mechanic determined it was a dirty terminal/battery issue, and not the starter. I could have cleaned the battery terminals for free. I could have bought a new kit for the terminals for $20 on Amazon. Instead, I'm out $500 for a starter I didn't need. I tried looking for a solution with Francisco. I tried to be understanding as I am a business owner as well, and I know mistakes happen. However, Francisco only offered me my $55 inspection fee back. At first, I was insulted. I could have a asked for a complete refund. But then I thought to myself, I'll just take the $55 and be done with this problem. We are going on 4 days, I have been left on read multiple times, and am still waiting on the $55. I tried to be nice but instead feel taken advantage of. I know how costly these reviews are to businesses, I hope it was all worth your $55.

5-11 Had a check engine light and called them. Was quoted…read morefor $175 for diagnostic. Went there and he did his thing. Told me the job is gonna be too much for him and he won't have time. Asked him how much for the diagnostic and he said don't worry about it. Instead of milking me for an obvious expensive job, not only did he let me go but he didn't charge me for diagnostic. A few months ago I brought a very old car with known issues. 97 Camry. I've had several mechanics look at it and they couldn't do much despite me paying them. Since this guy gave me a good deal last time decided to take it to him. After inspecting he said it'll be a major repair. Which I already knew from other mechanics. He said that it had a lot of problems and it's not worth repairing. He said that to give up on it cause if I take it to other mechanics, they'll just start repairing piece by piece and it'll add up. Which is what happened. TLDR. If you want an honest mechanic who won't take advantage, this guy is it.

We have been taking all of our cars to Rodger at All-Pro Automotive Repair for many years. His…read moreskill, experience and dedication is first class. We recently brought our older model Jaguar Vanden Plas into All-Pro for some major maintenance repairs. We weren't sure it could be fixed because it's so old but Roger arranged for the difficult to find parts and installed them in record time! He's kind, patient and his prices are very reasonable. Thank you Roger for fixing my favorite beast of a car!

If you need an honest mechanic and don't know where to look, look no further than Alfredo at G&M…read moreAuto Repair!!! He took in my car same day I went for an inspection and had my car ready in less than a week. He really takes the time to explain everything and works with you on finding the best solution to fix your vehicle. His prices are also fair and he gives you the best options for the best value. Overall, what stood out to me the most was how attentive and communicated the whole process was. Definitely will recommend to all my friends and family!!! He gave my car new life! Gracias Alfredo

Awesome service! Knows his stuff. Comprehensive and preventive care for your car. This guy is…read moreknowledgeable and transparent.