We love our HotSpring Flair hot tub and have been enjoying it for over 2 years now. It met all the…read morecriteria - space for 6, full body lounge, foot jets (family of runners), neck jets, salt water system (I hail from the Mediterranean and salt water is the way to go!). The limelight collection is even better than I imagined it would be. Sometimes we select one color and other times we just let it rotate through all the colors. Glad to have finally made this purchase back at the end of 2020 - the hot tub is so therapeutic and relaxing. I especially enjoy it on frigid nights during winter when the sky is clear and I can star gaze for as long as I want. :) Everyone at Capital Hot Tubs has always been wonderful. Purchase, delivery, and installation all went smoothly. Anytime we have needed assistance, they are quick to respond whether it is a question about a replacement part or water quality or even when an exterior panel needed to be repaired, the staff go above and beyond. We are fortunate to live close by as well. Our filters needed to be replaced last week so I just stopped by on a whim and Evelyn was very kind and helpful (Hi and thank you again, Evelyn! I enjoyed chatting with you about hot tubs, family, and pets, too!). :)

I'm writing this review because of the great support I've had with this company. After much much…read moreresearch I bought a hot tub from Capital Hot Tubs a few years ago. The purchase costed more than Costco or an online retailer, but It's well worth it. There are a lot of logistics when purchasing a hot tub such as delivery, installation, electrical, setup and so many other factors. And also warranty. These folks did an amazing job from electrical to set up and so many other items that's needed when setting up a hot tub. The best part is they provide amazing service afterwards. I've had to call for maintenance a few times and capital hot tubs takes care of it. Recently my control display died and Jay came over and took care of everything and was courteous, professional, and he knew his stuff. On top of that Jay also fixed another item under warranty that I wasn't even aware of. If you're looking for a real hot tub please don't buy online. Instead go to these folks and they will make it great and also after.

We had a great experience working with Keith and Leslie, from start to finish. We really…read moreappreciated working with a local, family owned, company! Our pool definitely exceeded expectations. We would recommend to anyone.

Highly recommend! Keith and his team did a wonderful job on our pool. Great communication and very…read moreresponsive. We are thrilled with the finished product! Thank you Cozy!!!

Incredibly poor customer service - read the other reviews. Salesman said they could help with…read moreinstallation but they just passed us on to some clueless contractors. Got my last name wrong on the invoice and kept it wrong despite several attempts to correct it. Promised delivery in 1 month - took almost 3. Scheduled delivery on two separate dates with two different delivery companies. Basically, once we purchased the unit, we were left to fend for ourselves.

Poor customer service, no inventory management at all. We waited 6 months on a hot tub and…read moreeventually had to cancel our order. It's 2022!! Companies should not be managing sales orders off of pieces of paper. I highly recommend going to Hot Springs Hot Tubs, which is right across the street. They can have a model shipped to your house and installed in a matter of a few days. They can show you right on a computer screen, what models they have in stock and when they can deliver them. The sales team is highly professional and really knows what they are doing, unlike this business. They need to take note!!!!

This is our third summer using Paragon. We are very happy with their quality of service, response…read moretime and reasonable pricing structure. We have an older pool that requires quite a bit of love to get it up and running, and Andy went above and beyond to get it in perfect shape in short order in advance of the Memorial Day holiday this year. We trust Paragon completely to ensure that the precious few nice summer weekends we are blessed with can be spent in a beautifully clean pool. I recommend their services wholeheartedly and without reservation.

Update: Another spa company came out after 2 months of…read moretrying to find someone and discovered the light housing was the cause of the leak. Apparently he discovered the source in about 40 minutes or so and the total repair will end up around $350. Thank God there are still honest people out there unlike these guys. Previous Review: Mike and Andy showed up to repair my Hot Tub and apparently they spent about 20-25 minutes each diagnosing my hot tub and came to the conclusion that my pumps are bad, my heater is bad and I have numerous leaks. They parked their truck in my driveway at 10:39am and arrived to my hot tub at 10:43am. At 10:45am one person walked away from the tub and at 10:47am one of them urinated in my yard and then proceeded to walk to check out my yard for another minute or so. At 11:03am their truck was gone from my driveway and the $150 cash they convinced my wife to leave them because they couldn't come when she was home (we never indicated it was an emergency) was gone. I would have never known about this experience if my wife didn't arrive home at 11:15am (earlier than expected) and wonder why no one was here and the money was gone. Thank God we have surveillance cameras in place. These guys are liars, shady and thieves. I have no problem paying the $150 service call and any additional labor at $80 an hour to repair my tub, I do have a problem with someone ripping me off and telling me my top of the line Hot Springs Envoy that is 5 years old is basically shot. You don't have to believe me, but I have camera footage.

We looked at hot tubs at multiple places. We put a deposit on a Sundance, on a Cal Spa and on the…read moreWellis Mont Blanc. We compared the features, searched reviews and ended up purchasing the Wellis hot tub from Greg at Jacuzzi in Doylestown. We chose the Wellis due to the numerous features like 3 motors, 78 jets and a bluetooth speaker system. It also was a great value. We enjoyed that for a while. Then we had a chance to upgrade to a Jacuzzi 385 model. We always heard the Jacuzzi has their own special patented jets that were beyond compare. We thought that was the typical marketing slogan. Greg at Jacuzzi in Doylestown let us try the model in the store. We were amazed by the difference. The Jacuzzi jets were on a whole different level. Greg gave us a great deal and we received the new Jacuzzi a few weeks ago. We are so happy with Greg at Jacuzzi. We wouldn't buy a hot tub anywhere else. Lori & Dave

We highly recommend this business to purchase your Jacuzzi hot tub! Grant is very knowledgeable,…read morehelpful in every way and promptly returned our calls to answer all of our questions regarding operation and correct usage of chemicals. Delivery and installation was prompt and professional. My husband has rheumatoid arthritis and Grant explained how it will help with the inflammation so it has helped immensely with pain relief along with reducing stress and it's just a great way to relax! We LOVE our hot tub!!

Purchased a sauna from Nick - Very helpful guy. Unfortunately the Sauna has never worked right…read more They did come out and insulate it which made a difference (wouldn't heat past 170 no matter how long it ran). It takes 90 minutes + to get to 180 degrees but still doesn't hold the temp well - its routinely at 175 when I get out. I have shown them that the heater is not pulling enough electricity to heat the area (power is available) indicating a defective heater. Jeff - the ops manager doesn't care. "Call the manufacturer" is his solution.

I paid for the fucking sauna and hot tub, scheduled a licensed electrician to come out and set it…read moreup, and then they fucking canceled the sauna delivery. So now I have to pay for the fucking electrician to come out twice. They over charge and they fail to deliver!

I loved this hotel, specifically the front desk staff experience. I will be back soon…read more Pros - valet parking - indoor pool in basement - gym - bar and coffee shop on the ground floor - tables and seating in the lobby to work, eat, regroup Room was spacious and had a nice fridge. Great location!

This hotel is very nice. We booked two rooms there when we were in town for a wedding. The first…read moreroom was pretty average with two double beds. The second room with a king sized bed has an amazing view of Logan circle. It was really pretty. The rooftop bar is very cool and we enjoyed hanging out here the first night. Unfortunately it was closed the next night for a private event so if you were only staying that night you were out of luck. The first room did not include breakfast which was a bummer because the rooms here are not cheap. The second room did but we were not aware that it is only 20$ per person and the restaurant is expensive so anything over is on you and it's easy to go over. And then of course you have to tip on the full amount so breakfast wasn't cheap. My advice is to get a room without breakfast and go eat at Federal Donuts across the street. When I got home we figure out that they charged us for breakfast. Getting that straightened out was a pain in the butt and I would be told they were going to fix it and that a manager would need to call me back which of course never happened. So I had to call several times. They finally refund the 40$ a day that the hotel automatically puts on there for breakfast whether you go or not but the charges we made at the restaurant are still on there that we charged to the room. So how is that free breakfast? We paid for breakfast. Parking here is like $75 a day so if you can avoid having a car do that. We just got an uber instead. Also they charge a 300$ fee for incidentals at check in which is kind of shocking on top of already expensive rooms. They refund it after your trip but you better make sure your credit card can fit the fee! I am unclear what the incidental fee is for because there is nothing to buy in the room unless people steal the bath robes or something. My son's room was out of shampoo and he had to ask several times for someone to come and refill it. Otherwise standard amenities in the room including ironing board and hair dryer and mini fridge. Bathroom was odd as I couldn't find any outlets. I finally realized the only outlet is on the wall next to the toilet. Bizarre. My sister in law commented that it was weird that there were no outlets in the bathroom. I had to tell her "go look next to the toilet!" So there were some good things here along with the bad. Location was good as it's right in center city and it was convenient to the locations we needed to go to and it was easy to get an uber or Lyft from there.

This is our third hot tub - the first that we purchased from Spring Dance in Exton/Lionville…read more The sales process was unexpectedly pleasant, partly because we knew what we wanted and partly because of the pleasant salesperson, Dawn. The installation crew was extremely professional and the installation went flawlessly. I used the electrician they recommended, which I think helped. The 3-person Jetsetter LX therapeutic spa has lived up to our expectations. Why four stars, not five? Because there was some paperwork confusion when the paper contract got put into the computer. As a result, the wrong hot tub cover skin was delivered. It got resolved quite quickly and was replaced in a few weeks at no cost. We purchased it during the July 4th sale and were very pleased with the price of the tub, lifting mechanism (highly recommended), steps, start up chemicals, etc. All in all, a very good experience. Recommended.

So pay $250 up front, wait 30 days, and tech decides what wrong WITHOUT opening the SPA. Actually…read moredo that, and anyone can see the crispy. No, we get told to have an electrician replace the breakers. So, another $195 to find the electric supply is fine but maybe if the tech opened the panel...... I'd suggest to all another dealer that might employ an accountable tech.

These guys are the best I have had one Hot Tub for seven years, I just bought another one for my…read morenew house, the service is amazing. The sales people are amazing. The product is amazing.

We have a hot tub and endless pool. HealthMate has been cleaning and servicing them for ( years…read more The technicians are reliable, efficient and dry professional. The company is very attentive. We have also bought covers from them and it is always a pleasure to deal with them. Their prices are also very reasonable. I highly recommend HealthMate Hot Tubs of Green Brook.