Our interior decorator recommended using this place.We had quartzite countertops installed in our kitchen a couple months ago. Starting on day one there has been permanent staining in multiple locations. No one will speak with me on phone despite multiple calls. Someone came out once to "reseal". Old stains stayed and new ones form almost daily since then. This place stole 15k from me. Warning. Do not use this company! read more

Nicest retail display of marble and granite slabs I have ever seen. It puts all the competition to shame. Family member's experience with King's on past projects (master bath counter and vanity) has been extremely positive, and are looking forward to working with them on the upcoming kitchen remodel. Five Stars. read more

Excellent service! Quality product and Installation was done right and quick. Well recommended! Wide selection of countertops. Owners were professional and accommodating. read more

King's Marble & Granite - Building Supplies Near Me - Harvey, Louisiana

Friendly staff and good selection of materials. They made an error during fabrication which you can see from the photo. After sharing the issue, they never responded to my request to correct it. I corrected the problem myself with an angle grinder. I was able to remove The slab easily because the epoxy was poorly installed. read more

King's Marble & Granite - Fabricator failed to account for the trim in refrigerator panel. - Building Supplies Near Me - Harvey, Louisiana

The staff at King's Marble were so pleasant and easy to work with! I found the perfect slab and they were very efficient in measuring and getting it installed. I've since recommended them to multiple real estate clients of mine, and none have reported having a bad experience. I'm headed back to King's Marble for my next renovation, too! read more

My counters cracked and they blamed me . The lady at the office is beyond rude I hired another company to completely remove and reinstall my new countertops. read more

The general contractor we hired for our remodel suggested King's Marble & Granite. I visited the showroom and had a positive vibe about the establishment. Upon installation/completion of installing our marble; we noticed an imperfection and contacted the company. A few days later, someone shows up and says yeah we can smooth out the imperfection. That was in January 2020 and no one has contacted us again; so definitely customer service is lacking. read more

Musa Hamed, After the display of willful ignorance and ghetto behavior by your fully out of control employee yesterday in your Gretna showroom going as far as threatening to have her boyfriend come over and do what? This is happening in your business! What, the boyfriend was going to beat us up? For what, trying to place an order for more stone work. You business liability at this point was in great danger. Yes we had a disagreement regarding charges to be collected and approach to how you (per this employee) were going to fabricate and polish a counter front edge on site at my home. Insisting that approach wasn't going to happen, that fabrication of that degree should be performed in your shop (later confirmed correct by another intervening employee). At this point your out of control employee started shouting "You disrespected Me, We Don't Need Your Order or Money, Go Somewhere Else!" This person at this point is totally out of mental control. Since we were told to get out, I demanded the return of our deposit money. We were then told that wasn't going to happen. My decision at this point was to leave instead of calling the police and have your manger arrested for thief. Besides the proper place for this is in the courts and we (you) are heading there. This Is Your Business, not that employee! Reading other Internet reviews, apparently this is normal gutter level of behavior for this person as reported by too many other people who have encountered her vitriol personality. So, since this person is in control of your income and has directed us to take our business elsewhere, that you don't need the income we can now consider our contract for our kitchen to be in breach by you. I demand the return within 24 hours of this email the $1,152.50 deposit given on December 10, 2018, Gulf Coast Bank Check #516. Further, we will seek in court damages for the removal and replacement of two lower counter sections purchased in December for the kitchen island since matching any newly selected replacement stone from another stone company would be unlikely. In closing, I owned and ran a very successful stone company for over twenty one years. Our client base was multi million dollar yachts, aircraft and very high level properties. We have over seventeen years of water jet ownership and operation. I have an Engineering degree, my partner a Business degree and between us we have over forty five years experience in the sale, fabrication and installation of natural stone. Not only was a forthcoming kitchen order summarily trashed by this person, but two fireplace surrounds, a desk top, a wet bar, Master bath shower deck, seat, wall accent panel and curb, a whirlpool deck and steps, a five foot "L" shaped vanity, a Second bath shower deck, seat, wall panel and five foot vanity. Musa, so roughly this "employee" has by my calculation cost you over $14,000 in lost revenue that will be given to your competitor. Not only the immediate financial loss, but the serious risk of a future encounter with a customer by this volatile out of control employee who's claim of being "Disrespected" would escalate to a physical encounter with her "boy friend" and cost you your business. I will post this email in it's entirety in the review sections of the many internet web listings you have for your many LLC businesses and a copy sent via registered mail in case your employees decide to delete it from the company inbox. read more

Poor and absolutely RUDE customer service from Dottie ONLY. I've NEVER been treated so poorly by a company's representative before. Brace yourself if you decide to do business with Dottie. I never had an issue with anyone else at the company. Everyone outside of Dottie operated in a professional manner. For Dottie to say that she had to step in on the employees' behalf is a total fabrication! In fact, Allison stepped in and served as a liaison for the closing of this transaction because Dottie was "unavailable." Be beware!!! read more

I HAD to rate this place a one star in order to write the review!!! They are beyond prejudice!!!! My husband and I walked in and walked all around the show room and no one acknowledged us!!! Another couple came in of a different race & was greeted with openness... & welcomed... the ladies told them where to find what they were looking for & how to decide on which stone was of what material... when I surfaced from the back, one of the ladies said oh... I thought yawl were together... I asked her how?? The other lady said yawl can go in the back! Who wants to spend their money with people who clearly don't have good intentions for all races... not me!! STAY AWAY FROM THIS PLACE!!! You have been warned!!! read more

Very responsive & accommodating. Beautiful stone. We came back for another project following our first experience.

Terrible Customer service. Picked out a small piece of Granite for Laundry Room over 3 wks ago. Called this morning and he forgot to do it.... You just lost 250.00 for this. read more

DO NOT let its giant and glamorous showroom FOOL you. The staff are Lack of Skills, unprofessional, and RUDE. I wanted a counter top without seam as possible, but there must be one seam due to the sink and range situation. I accepted it and made deposit. After the installation, however, there is another seam in middle of the sink. When I tried to find out what it could possibly happened, the staff raised her voice and told that "do not give me attitude." She was also the one went off with another client in front of me on my second visit. I chose to ignore because she wasn't the employee to assist me. Now she did it again with me. It made me feel that they try to bully customers. When I talked to the owner, he explained how they cut the slap. The longest side of the counter is 120" while the slap is 115". It came out 2 seams. First seam is about 40" from the edge and another seam in middle of the sink. I told the owner why they didn't cut an 80" piece and to put on the sink, so it won't have the seam in middle the sink. He couldn't give me any reason besides silly/ nonsense excuses. He said it's the way they do. He then asked me "what do I want?" I told him I don't seek compensation. I wanted to confirm my thought that they are lack of technique and experience, Rude and Unprofessional. I wish Yelp could have 1/millions star, so I could choose it for this property. read more

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I can't believe the bad reviews? They've installed my bathroom and kitchen countertops in the past and did an awesome job! I'm about to remodel a small bathroom and will hopefully use them again. read more

Awesome service. Great price. Good people. Did my back porch counters. Made things work around carpentry mishaps. And they were easy to deal with. Thanks Kings. read more

My experience with King's Marble has been very unprofessional. Not only did they install my countertop incorrectly, but they told me I still had to pay in full for terrible work. I also have a coworker who used them at the same time as me and they did a terrible installation in her home as well. She had to hire someone else to fix the problems Kingsmarble caused. These people are unprofessional and do terrible work. Every time I tried to called and straighten out the situation it was a new office manager working there who didn't know what was going on. The owner of the company is never around to talk to and obviously doesn't care if his customers received satisfactory work or not. I will never recommend this terrible business to anyone. Don't trust these people with your money or time. read more

Absolutely the rudest people there. I went in to look at their slabs. Since I was in the beginning stages I wanted to know who had the best deal. I had a quote from a competitor and apparently since I had that quote, that's why I got shitty service. Like I was told by the older lady with tattoes around her ankle , we don't like to be price shopped. WTH ? Anyone spending that kind of money will check all competitors to make sure they are making the best deal possible. read more

If I could I would not even give one star. This is one of the most unprofessional and downright dishonest companies I have worked with.As an architect I'm familiar with the fact that there is a pile in the yard where leftover material from previous jobs is put and sold at a discount. I went to the showroom and picked out the slabs I wanted from the pile. They were reserved for me, I was quoted a price and paid a down payment, the quoted price doubled on the first bill. Negotiating that down, reminding them I had picked from the 'leftovers, was beyond difficult, but they did drop the price a little, still not to the original quote. I finally scheduled a day for them to measure, which they rescheduling multiple times. This pushed my project schedule. They called to tell me the pieces I had reserved were no longer available, I had to return to the showroom to pick a new color. When the man came out he took the measurements while pushing his own business the whole time, even left me with his samples. After weeks of waiting and calling they scheduled my install, which they rescheduled multiple times also. Again pushing the schedule. The fifth time they returned to 'fix' the unacceptable installs, all of which took weeks and many calls and text to schedule, they took the two pieces that matched another piece. I received a text talking me they would take $50 off the balance for the material they took and did not want to return again. I quickly responded telling them this was not a satisfactory solution. I demanded the two pieces and was told I could come get them, in Belle Chasse. I went I waited 45 minutes for someone to help me and left with two pieces that had been scratched since I last saw them. As I pulled out of the yard one of the employees flipped me off and flicked a cigarette at my car, this was the same employee who had come out to install trying to do so by cellphone flashlight. I would NEVER recommend this company and have encouraged other to avoid them. People I know that have used them have had similar experiences and were never very happy with the final install. Given everything my project was extended 4 months because of this company. Their prices may be competitive but you get what you pay for; poor workmanship (5 times to fix something), unprofessional service, and dishonest quotes to get your down payment. I ended up hiring another company who was very professional and responsive. read more

Counter overall is lovely but it was installed with issues -- namely, glue marks and stains. When I called to let them know, I was told they'd aleady been back out to repair the issues by a woman who was not particualry nice. I explained this was not the case and asked if they would please return. It took foever to get an appointment scheduled. The day of my appointment, they called and cancelled, and told me their ext available appointment was not for three weeks. My second attempted appointment was scheduled for this morning - when the appointment time came and went, I called and was told it was for the afternoon - between 1 and 5. Fine. I sat home all day waiting and at 4:50, they called and cancelled! I sat in the house waiting the entire day only to be cancelled on five minutes before the end of the window they gave me. I am now waiting for another call back to see when they may be able to reschedule, again. The woman on the phone while professional, did not seem sincerely apologetic, and actually said to me that "they are doing the best they can for me considering they are doing me a favor" -- not sure how correcting issues with their product is a favor. read more