I have used Stafford several times over the past 10 years. They have beautiful products I couldn't…read morefind elsewhere and the service I've received has always been excellent. If you are looking for something special that everyone else doesn't sell, and appreciate specialized help with design, I would recommend you check Stafford.

As a practicing architect for over 35 years, my office has worked with tile/stone suppliers…read morethroughout the US and Europe After selecting a French pattern travertine at Stafford Tile for our own home, we requested samples of all of the tile sizes. Months later, I had to point out that the pieces were not finished the same. Only at this point, they admitted to using different suppliers for the already purchased stone. Noting, it was an unacceptable material and should not have been sold. They offered only one replacement. However, it was a darker color, so we had to adjust the design, other materials and colors selected months previously. Then there were delays in the delivery and once it arrived about 1/3 of the cartoons contained cracked pieces. Stafford counted 39 bundles containing at least one damaged tile. The frustration continued and due to a great installer we utilized some of the damaged pieces at my cost for additional labor. There was a lack of understanding and assistance by Stafford, and they refused to pick up the remaining damaged material. I thought a professional interaction could occur, but their General Manager was rude and inaccurate with her statements. In the end, the material was a compromise, created additional costs to the Client/Architect and a very frustrating experience.

0 Stars. A floor job for removal of subfloor, floors, as well as install of subfloor and pine wood…read morefloors was started by 2 Spanish speaking workers from Classic Hardwood Floors for 2 rooms in our home. The first day Steven, the supervisor did not come to the site till 11:30am. At the end of 1st day we reported that trash was left all over the jobsite, nails sticking out of wood, damage to joists, walls, and baseboards. Steven said that the 2 workers were "his best team." The next day, 3 different Spanish speaking workers installed the subfloor, which had terrible cuts that left gaps where you could see the ground through the cracks and/or 1/2" or greater gaps between subfloor boards. When we showed this to Steven, only 1 bad subfloor cut was corrected; the remaining cracks and gaps were sealed with canned foam. For the floors, single boards were cut with 1/2" or greater spaces from the walls where the shoe molding barely coverd. After the install, Steven said "we had to move out of our house for 5 days because of the chemicals from the stains." We were not told this in the beginning. When we asked if there was another product with less VOC chemicals, Steven said there was "a Bona water-based product with 1/2 the VOCs"; but that "product was not available in LA." We called Bona and was told you could order their product and receive it in 2 days. Overall, the job took about 2 months for 2 rooms. The whole job was completed by "untrained and unskilled workers" with very little if any supervision. We paid the total bid; however, we are COMPLETELY DISSATISFIED and would NOT recommend Classic Hardwood Floors or hire them again. See photos.

I would recommend this company to anyone! I had the floors in my house changed to hardwood-look…read morevinyl (by another company) That left my wood floors in the kitchen unmatched. I was going to pull it up and put vinyl down in there too but someone suggested I sand and stain it. Mario and his crew were great! They came in and taped off the area where they would be working, my cabinets and pictures/tv on the wall. They were on time everyday and communicated with us the entire way through. I was so impressed with the match they did. It was unbelievable. They did 4 samples before they stained and I think he still "tweaked" the sample I picked when it was done because it was so impressive.

Called in and asked for some remnants to remodel an outdoor patio area for my brothers house. They…read morehad a great selection and the prices were just right! Nice and friendly people, service was fast, and picked up my order within 1-2 days after we told them the measurements I would definitely go back if I need to remodel a whole kitchen

US Stone and Outlet are great! always on time and have the best prices with great quality! I…read moredefinitely will recommend to everyone!

Just got off the phone with them Good people.Nice working with them. Fair prices would do so againread more

Plantation Marble just renovated our kitchen. We received new countertops, backsplash, and a sink…read morein our kitchen. We are thrilled with the outcome! Every person we worked with was professional and friendly (and even followed COVID safety measures). The owner went above and beyond to help us. He walked the slab yard and sent us pictures, he met with us multiple times and he checked in during the install day. He even stopped by the following day to screw in all of the outlets after the backsplash had set. I highly recommend this company. Thank you to all who worked with us- Charlie (owner/our main contact), Billy (did measurements), Travis/Troy (installed countertops), Charles/Rodney (did a fabulous job on our backsplash installation).

Service was very honest & professional. I had damaged floors due to a delivery for the family home…read morefrom Lowes in N.O. I live out of state and I was having a hard time finding a reputable contractor for the floors. I look a a few reviews on Chaar & Sons and decided to give them a call. From the very beginning "Moe" was very professional, informative & precise making sure the claim for my floors was processed correctly. We went from a $1200 bid to 13k thanks to "Moe" informing me of the actual damage that was done to my floors as well as beneath my floors. I know it can be hard nowadays after what so many people went through with dishonest contractors in N.O. but I can assure you if you need professional , quick and honest flooring contractor, Chaar & Sons won't disappoint.

Moe has been our contractor for years. The first thing anyone looking for a contractor needs to…read moreknow is are they dependable? So many leave you hanging, wondering if and when the job will ever be done. Moe has always been extremely dependable, whether the job was small (replacing damaged wood flooring thanks to a house guest dragging an old heavy desk chair with ancient wheels) or large (gutting my kitchen and putting in new drywall). A friend of ours bought a fixer-upper and Moe's crew transformed an old shotgun with small rooms into a freaking showplace! His new company is focused on hardwood restoration/refinishing. I wish I knew him 7 years ago when we needed this work done, but instead we went with the Floorcrafters (don't do that). Like, I know instead of it taking 3 weeks to complete one floor (and leaving a gaping hole for two nights large enough for a human to easily crawl through), it would have been done in just a few consecutive days (Floorcrafters would go days without showing up). Go with these guys. Quality, dependable contractors.

Huey has been refinishing floors for me for years and has always done an excellent job. I will use…read moreno one else. His ability to match colors is amazing. I have always been pleased with his work