My mom and I toured a few different facilities and hands down we were really impressed with staff…read moreat The Grove. They greeted us with warms smiles and were extremely friendly which made us feel welcomed and the rehab team answered all our questions right when we walked in. Plus it looks clean and newly remodeled which made me feel more at ease knowing I want the best for one of my loved ones. Then after two weeks of being here the staff backed up that first impression and the road to recovery was made much easier, I'd recommended this facility to anyone I know!

My dad was really happy there. But when he had a brain bleed, they sent him to hospital without a…read morechart, no one knew that his state was not his baseline and I never received a call until the ER called me. They never followed up with me.

Very good place to be, very professional house manager and overall healthy living space.read more

Elmer Day Sober Living has been an absolute lifesaver in my friends journey to sobriety. The…read moreatmosphere exuded warmth and support, making it clear that this was a place of genuine healing and growth. The structured environment, coupled with compassionate guidance, has provided him with the tools he needed to reclaim his life from addiction. One of the standout features of Elmer Day Sober Living is its stunning home. Nestled in a peaceful neighborhood in downtown Riverside, this historic house boasts charm and serenity at every turn. From the inviting common areas to the cozy bedrooms, every corner is thoughtfully designed to foster a sense of comfort and belonging. The tranquil surroundings serve as a sanctuary where residents can focus on their recovery journey. Central to the success of Elmer Day Sober Living is its exceptional team, led by the wonderful head of house, Jason. Jason's unwavering dedication and compassion create an environment where residents feel supported and empowered. His leadership sets the tone for a community built on trust, accountability, and mutual respect. Thanks to the collective efforts of Jason and the residents, Elmer Day Sober Living truly feels like a home away from home--a place where sobriety flourishes and hope is renewed with each passing day. I would absolutely recommend this wonderful sober living home to anyone starting their recovery journey!!!

Everything. From day 1 with my wife to the very last day. All staff was great! Some patients need…read moreto mind their own business but other than that....AWESOME WORK, Valencia Gardens!

If you're looking for rehab, this place is excellent. The only true five star in the region.read more

After being a part of this sober living community and being my first time in one, I have to say…read morethat this experience of being a resident here has been beyond exceptional. Between the camaraderie of our housemates, the welcoming and jovial atmosphere, and a house manager who truly makes us feel cared for, heard, and respected. The owner who runs the establishment is very involved in our recovery and provides a safe, clean, and fun home! From organizing events for holidays and ensuring attentiveness to our well-being. I'd highly recommend this as a haven to any individual who is looking for a monumental change in their living environment which promotes sobriety and can help improve your quality of life, one day at a time. Thank you, Rise Above, for being a vital part of my recovery!!

A review worth reading! If I could give a zero I would. If…read moreyou are looking for a sober home to help in your next step of recovery I would look elsewhere before filling a bed at Rise Above. The owner is in it strictly for the money and the head of house James micro manages every step of every grown man there. I get there needs to be rules and a sign in and sign out sheet I can understand but texting the head of house at every move you make is a bit over the top. The owner refuses to run the AC, mind you there are 18 beds in a 7 bedroom house and it is in the middle of the summer. Money is requested on a weekly basis to cover the cost of toilet paper and cleaning supplies. The refrigerators are broken and not one thing is said until you go to get your food and it is spoiled. A drug test is done when you first get to the house and that's pretty much it. Drug paraphernalia was found and not one person in the house was tested! Some of the men there are afraid to speak out because they have nowhere else to go so I will be the voice for them. I will take this all the way to the state level until these men have better living conditions. The owner is pocketing a ton of money while these men are trying to get back on their feet.

We moved my mother Sally, into Citrus Place back in January of this year. The very first thing that…read moreI noticed when I walked through the front doors was, the absence of bad odors! And, I don't mean covered over with some other fragrance, I mean fresh! They keep this place spotless! My first contact was with Charlie. He handled the writing of the contract. Charlie was so calm handling our business. He was like talking to a good friend. Next, we met Michelle, their head nurse. She was like talking to a sister. Michelle did the initial assessment for my mother's level of care and she was spot on. Michelle was so genuinely caring. We met the director, Megan, she was like an Auntie. The caregivers like Rosie and Taye, absolute angels to my mother. Rosie in particular cared for my mother so well. She was the only person that my mother let bath her! The Med Tech Rita, VERY experienced and super friendly and caring and so many others treated us like just part of their big family, I really mean that! I knew, this was the place for my 94 year old mother to enjoy the final years of her life. Every employee that serves here has a heart for the residents. They behave like they want to be here. The receptionists at the front desk and the servers in the dinning area, everyone is a part of this close nit family of caregivers. If you are looking for a place where you can truly trust that your loved one will be cared for as you would in your home, Citrus Place has the caring people that will do just that! My name is Bruce and I am my mother's son.

Citrus Place is amazing. My mother-in-law has been there going on 3 years. From Kathy at the front…read moredesk to Caroline in charge of the Caregivers to Megan the Director to June the Activities Gal and EVERYONE who works there, these people genuinely care about the residents. Mom has dementia so she is in Assisted Living with enhanced care. We looked at other places and we (and mom) liked this one the best. The food is great too! Mom has even said on multiple occasions "You sure picked a nice place for me."

Good therapy and nurses. The food is sometimes good…read more Clean Good location But would recommend Ballard.

I am extremely disappointed with the quality of care and cleanliness at this rehabilitation…read morefacility. The online photos show beautiful, well-maintained rooms, but that is far from reality. The room my mother-in-law was assigned to was awful--peeling paint, dirty windows, and an unhygienic bathroom. To make matters worse, a toothbrush was left lying directly on the shared sink, making it impossible to know whose it was or if it had been contaminated. Hygiene and attentive patient support should be top priorities in any medical facility, but this location falls far short of basic standards: Neglected Patient Care: We asked for water and waited three hours for assistance. My mother-in-law was not given regular showers unless I specifically stepped in to demand them. Unacceptable Hygiene Practices: I personally walked in on a short CNA attempting to hand a used bedpan to one of our family members. When I confronted her and family members , she showed no regard for proper sanitation. Like I mentioned if my inlaw needs one at home we will provide a new one not used. Unfriendly Staff: Overall, the staff is dismissive and unwelcoming. We regret not visiting the facility in person before placing our loved one here, though I suspect the rooms shown during tours are kept private just for display. Please be extremely careful before placing your loved ones in this facility.

I got to help a gal get into treatment there. Family members have come through. It is clean orderly…read morestaff is well mannered and professional. They work closely with other mental health treatments outside as necessary. Their staff holds themselves to great account. They do lie detector tests. What a benefit for those of us who need to work on trust. If you graduate you become an alumni and it's a fun fellowship I'm told.

The food is good. Dneisha is awesome and really gives a fuck. It's boring though. Nothing to do. So…read moresomeone went to get drugs gets caught and dismissed to another place. Makes sense but why lie on the insurance report? I didn't do shit

My grandmother was admitted to Windsor Cypress Gardens after a fall at home. The goal was for her…read moreto receive physical therapy to regain strength in her legs and become more independent. Unfortunately, our family's experience was heartbreaking, and I would never recommend this facility to someone I love. From the beginning, it felt like physical therapy was not the primary focus. We also became concerned that she was not consistently being assisted with basic hygiene, toileting, or changing when needed. While she was staying there, she developed a urinary tract infection (UTI). Because of her age, the infection caused severe confusion and hallucinations. Her condition became so serious that she had to be transferred to the hospital. After spending several days in the hospital and receiving appropriate treatment, her hallucinations stopped, and she improved significantly. When she returned to the facility to continue physical therapy, things unfortunately got worse. She developed bed sores, and she also had a foot infection that continued to worsen instead of improving. Our family was deeply concerned about the care she was receiving and whether her treatment plan was being properly managed. One of the biggest issues we experienced was the lack of available staff. My father and I visited multiple times, and on more than one occasion it was nearly impossible to find a nurse. One day, my father walked through the facility twice looking for someone to help, and the only employees he was able to find were members of the custodial staff. They were kind and helpful, but they should not have been the only people we could locate when our grandmother needed medical assistance. The experience that will stay with me forever happened during one of our morning visits shortly after breakfast. We were told that my grandmother had "just woken up," but when we entered her room, she was completely soaked in her own urine and other bodily fluids. She desperately needed to be cleaned and changed. My father and I did everything we could to help her ourselves, but we needed clean briefs and other supplies from the staff. We pressed the call button and waited. We continued waiting. It took approximately 45 minutes before we were finally able to get someone's attention. During that entire time, my grandmother remained in that condition while we tried our best to care for her ourselves. No family should have to watch their loved one go through that. Every patient deserves to be treated with dignity, respect, and timely care. I want to acknowledge that I'm sure there are individual nurses and staff members at this facility who genuinely care and work hard. However, based on our experience, the overall quality of care, responsiveness, and staffing left us feeling that our grandmother was not receiving the attention she needed. We ultimately made the decision to remove her from this facility because we no longer felt she was safe there. I would not trust Windsor Cypress Gardens with the care of my grandparents again, and I hope this review encourages the facility to make meaningful improvements so that no other family has to experience what ours did.

Our family is so grateful for the exceptional care my son has been receiving at this facility…read more Since arriving, we have seen tremendous improvement in both his physical strength and his overall outlook. The staff is attentive, compassionate, and always willing to help with any need, big or small. The physical therapy team has been incredible. Receiving therapy twice a day has helped him grow stronger each day, and the progress he has made has exceeded our expectations. We are seeing improvements physically, emotionally, and mentally. Most importantly, we are seeing his spirit return. He is smiling more, showing determination, and demonstrating the heart of a true survivor. The encouragement and support from the entire staff have played a significant role in his recovery journey. Thank you to everyone for your dedication, kindness, and genuine care. We appreciate all that you do and are so thankful to see him thriving and moving forward every day.