I want the world to know this place changed my life.. The staff here are very down to earth and…read morevery caring. I know that each and every one of them truly cared about my sobriety, my future, and me as a person. All my medical needs were met, all my spiritual needs, mental and emotional too.i was given the tools and overall knowledge on how to stay sober, and was given enough time to myself to figure out how to apply that information to my own life. They showed me that I can have fun in life without having to be high. I would recommend this place in a heartbeat to someone.The facility itself was very clean and comfortable, and very serene...thank you Jiloa and staff for saving and changing my life!!

From the owner: At JILOA Treatment & Recovery Centers, Inc. we believe in our clients' inner strength and ability…read moreto change. We know that drug addicts and alcoholics can recover with a treatment program that is right for them. As such, we offer a number of different types of treatment programs, as well as gender specific tracks, allowing us to serve and customize treatment for our inpatient clients. Our Staff is dedicated to helping people achieve long-term recovery so that they are able to live normal lives again. At Jiloa Treatment Center we offer Medically-Assisted Detox, Residential Treatment, Partial Hospitalization, Intensive Outpatient and Outpatient Treatment.

Wonderful staff, good food, a caring staff. It is always sad to need a rehab facility, but if you…read moredo, Valencia Gardens is the place to go.

If you're looking for rehab, this place is excellent. The only true five star in the region.read more

the first call here I was treated so rudely by a jerk who demanded he knew what was best for me,…read moreand wanted to send me to Texas. when I'm trying to find a place closer to my home for outpatient.he's been telling people what to do for 10 years and if you don't agree with him he will hang up on you . I told him no I was not willing to travel and no I did not want to go to Texas he was not going to let me check out the outpatient he insisted it had to be impatient . Hey grouchy sober asshole, you suck. Go get a drink . You need to find another job like prison guard. What a jerk to people who a..re seeking help

I can't express my gratitude enough to Dr. Amanda and her team at Green PT in San Marcos. My first…read moreexperience with Green PT at a different location was unfortunately rough, and I was seriously considering switching physical therapy companies altogether. Thankfully, I was mistakenly scheduled at the San Marcos office -- and it turned out to be a blessing. Even though I live 30 minutes away, I will gladly continue making the drive because of Dr. Amanda. The level of care she provides truly makes you feel seen, heard, and supported. I highly recommend this office to anyone in need of physical therapy. You will not regret it.

my experience with Green Physical Therapy has been amazing. the care they have for their clients…read moreis top notch . thanks to Dr H T, Dakota, and all of the gals treat me with great respect. they have helped me with 2 knees a hip and now back issues. I won't go anywhere else

My husband received the best care. When he first arrived to the facility he could not walk or…read morestand. 6 weeks later on discharge day he walked to the car Thank you PT therapist. I want to thank Marlene who made the transfer stress free. Marlene has the biggest heart and a true Gem. The Nurses and CNA are amazing and truely care. Your search is over. This place is all you need. Give them a call.

My care there was excellent. The staff were exceptionally friendly and helpful to me. The physical…read moretherapy guys (and lady) are superb and so positive which helped me with my healing process mentally as well as physically. I'll be back to see you guys but not as a patient gonna bring you some good food from my daughter's food truck " DYNAMITE DISHES " ... Ms Kim Walker

UPDATE: 8/17/25 after 3 pm-the EMT was also rude to him!! People need GOD in their hearts, there…read morewas no reason to talk to him the way she did, he is obviously sick & feeling alone & scared! So sorry he bothered you with questions. The other EMT was more understanding & professional Another one that breaks my heart to have to review the negative experience that our loved one has here. It appears that all almost post acute/hospice services including physical therapy services lack quality care. My daughter chose this facility, primarily because it's the closest location accessible to her, and literally walking distance to the hospital, which he would be transported to since he's paralyzed. That said, I'm just very disappointed. The recent negative reviews are accurate. The response time when he presses a button or we press a button while we're there visiting him at times is very unacceptable period. I get that they're understaffed, but for all of the money that the VA is paying for him to be there, you would think they would at least hire a few more people, and he's not the only veteran. there are a lot of veterans that are there, and they're not well taken care of. And I'm saying this based on his experience and what we've witnessed - all family members, friends and his former coworkers from the base-March Air Force. The other issue that is disturbing, is that some of the younger staff, particularly the younger males & the trainees (don't exactly know what their titles are), I've caught laughing right in front of him, making fun of him to his face, most of them smell like weed, and complaining! Complaining about him right in his face. He's not quite dead yet, and he's still coherent and understands what's going on. It's just very disrespectful and quite cruel! They also make fun of him because he's freezing, and he has two or three blankets, and constantly asking for thicker socks, and for the temperature to be warmer, and at times he's confused because of dementia, but he still coherent at times, (which is a majority of the time), he just has his moments. Now I want to give 5 stars to the head nurse, which I forgot her name,, 2-3 female nurses that are working on the C rooms section , I can't remember their names, but they are always empathetic to him including the one young gentlemen, with blonde hair & accent, he always remembers us. And last, but not at least, the 2 receptionists at the sign-in desk-entrance, if I forgotten anybody for praise. I apologize and can update this review later, because I do believe in giving credit where it's due. But for all the staff that laughed at him, complained about him and treated our loved one poorly and disrespectful. Shame on you!! The day is going to come when it's going to be your loved one, perhaps a spouse going through the same exact situation as they get old. Maybe you'll remember how badly you treated these folks-karma is a bi%#!

I'd like to say thank you to all the staff from front desk reception night reception to rn's an…read moremed's lady that worked c section an those who cared for my dad Marcelo Gonzalez "Cosmo's dad". Thank you for all that you did for my dad. Rn Angie thank you for being you, you always kept me informed any questions or concerns you were there to answer them. The meds lady "sorry I forgot your name" thank you for always making sure my dad took his meds. Night receptionist Rosa thank you for always always being to polite much respect to you a weekend receptions thank you as well for being so polite to us, an playing along with patient return "policy". Rancho Bellagio staff thank you from the bottom of my heart for all you have done for my dad.

My mother LOVES it here. She's been with PASS physical…read moretherapy for 2 months now and every time she comes home she's raving about how amazing the staff is. They're always encouraging her to do her best and helping her to surpass is limits. Her only complaint is that they don't serve margaritas.

***Customers, Please be aware of Pass Therapy's billing when using your insurance. I was aware of…read morethe $40 co- payment per visit, but was billed an additional $28 per visit later into my treatment. They waited 5 weeks after my first visit to send me a bill for services. I had a visit once a week and was never informed about any additional payment. It seems fraudulent because they are not clear about the additional expenses!

I was there observing the workers there with other people, and I was amazed of the compassion they…read morehave to others. In short words Thank you to Jose Rodriguez, Jesse's Naputi, Bella Olmos, Romon, Ashley Hysell, May, Kayla Cook, Maheli Bojorquez, Alexia Martinez-CNA, Maya, Bertha, Smilta, Andrea Duran, Karen, Heriberto -cook, Adreonda - maintenance Cleaning, Emily and Gilda - cafeteria, PT=Alexis, Jasmine, Cora, Christian, Perry,Emily Hard working people, with a lot of patience and compassion of the heart towards people. If only people would actually spend all that day and time is much as I did from 8 o'clock to 930 at night every single day for two months you would see what I see. I do give me a five star it's a lot of work, and every patient has different problems and situations in her life thank you. You are a gift from God

This is not a skilled nursing facility this is a business. What I witnessed here not just for my…read moreloved one's care but her roommate as well . Disgusting. Me and my family were constantly visiting and what we observed. Disgusting

Great place Great people , Just keeps getting better !!!!!........ ! …read more...... ..

I've had enough...This place is a joke. It's been several months of nonstop bull. There are some…read morestaff members who are great like the two ladies I've met at the front desk. The PT staff is great but the nurses/cnas leave much to be desired. There is maybe a third of the staff that's great and on it but the others need to be held accountable for their actions. Weekend and night staff will leave patients sitting in their own urine or feces for long periods of time. The social worker onsite is rude and only professional in front of other people. She's very passive aggressive with comments. They come and take stuff out of patients closets and give it to other patients to use twice I've had to retrieve my family members jacket that has their name on it from another patient or the staff will use the patients personal items and steal their personal drinks and drink them. When the upper management leaves on the weekend and at night the staff gets really loud shouting to each other and laughing up and down the halls when patients are sleeping. Counted several times over the last several months where they leave patient lights on and don't respond for close to 30-40 minutes. The response given to me was they are all on break.(everytime?) it's not just been the one night or day. Wonder how many patients have had medical emergencies that they don't address right away. They feed diabetic patients nothing but sugar when their restrictions/preferences are listed at least from what I was told from other patient's family members and from my own observations, are they trying to send them back to the ER. Or the patient whose daughter told me has diverticulitis and they feed her items that can cause flare ups. The cnas come and take pull ups and wipes from other patients because according to them there is not enough supplies. They do this while in the middle of cleaning others up. That's a nice way to cause cross contamination and cause other patients to develop rashes/possibly catch diseases. I'm sure the CDC, OSHA and the state would have a field day. I'll be sure to be filing a concern with the state.