Amazing! After reading all the great reviews, I brought in 3 rings and a necklace for varying…read moredegree of help. My wedding band (eternity ring) and engagement ring both needed to be sized down. Years ago, I sprained some fingers and needed. both rings enlarged (the eternity ring had extra gold put between two stones). The team here was able to repair both like new. I had another ring that needed to be sized down and have a stone put back in the setting. Lastly, I had a necklace with large stone that kept flopping over, the spot where the chain meets the setting was rebuilt so the stone now lays flat. Best experience- thank you so much!!

my aunt gave me my late grandmothers gold bracelet a while ago, and it needed a small repair and a…read morecleaning. i'm not a jewelry girlie so i wasn't sure what to expect. would i leave it for a few days? it's december 19 and i wanted to wear it for christmas. i wasn't counting on it. i kid you not he fixed it and cleaned it on the spot. service 10/10, it was like a whole new bracelet. $35. i'm recommending this place to everyone i know because i know me myself won't need to come often but it was the best experience.

Great selection, thoughtfully wrapped, packaged and delivered. The entire transaction exceeded my…read moreexpectations. Thanks you to the team at Made In Earth. My wife absolutely loves her Valentine's Day gift. This may have been the easiest 5 star review I ever had to give.

Really cool shop. Very beautiful creative jewelry pieces and so many stones to choose from. The…read morelady managing the shop was great and we would definitely order from them online or purchase in store.

I went here to get a diamond ring appraised that I was thinking of selling. This guy is just great,…read morenice person, very efficient, inspires confidence. It is a small shop in an office building, you have to ring to get in. Got a good written appraisal which I can use if I decide to sell. Not sure all the things he does but I think he repairs diamond jewelry and might have a few things for sale. Really nice guy.

Rod is exceedingly knowledgeable, professional, very cordial and fair in his pricing. I wish I'd…read moremet him sooner! Howard Cohen

Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

Friendly, informative, excellent communication, felt very comfortable, and walked away feeling…read morelike I had been treated fairly and honestly.

Terrible service. If they say they'll call you back, they won't. Don't give them your business…read more It's Saturday, and their website said they were open. Since Sunday is Mother's Day, I needed the order I placed over a week in advance. It was a simple order, but I couldn't get any help or updates. Very disappointing experience.

I spent three figures here the other day because I got some really cute pieces from their sale…read moresection, but also got some shoes and a sweater for regular price. I was actually given really good service with regards to getting a room and getting the last pair of shoes. I even bought the last sweater which is super adorable for fall. I did come back and find really cool pieces that I loved before which were now on sale for 30%, and the Staff is really sweet and helpful. Previously, I gave the store 3 stars for not having the right change and having me wait over 15 minutes because my mom was waiting on me to have dinner, but I am letting that incident go. Yes I wished they carried more change, but I guess there are things we cannot control in life. This store has beyond cute stuff and for reasonable prices, so I will definitely come back to shop. One small incident is not enough to make me stop shopping. The staff is really helpful and nice. The clothes are just casual and reasonably priced in a great location, so I am just grateful that it is close enough to my work to be able to come here on lunch or after work.

Love this cute little boutique at the runway plaza! Was waiting for a reservation at the restaurant…read moreright next door so I decided to stop in.. Melloré has really cute clothes at really inexpensive prices! The girls were really attentive and started me a fitting room right away. I will definitely be coming back and will be recommending melloré to everyone!

I loved working with Sarah on my custom engagement. From the first call, she made the entire…read moreprocess feel easy and stress-free. I came to her with very little knowledge of custom engagement rings and diamond selection and she took the time to explain every detail. She gave me a diamonds 101 crash course then presented the diamonds while it was still fresh in my mind. Her custom design skills are extremely detailed and I'm truly grateful for the hand holding. Thank you Sarah!

Sarah was such a joy to work with. I gave her a cold call and immediately she understood my vision…read moreand was very excited to work with me. She clearly communicated timelines and workflow off the bat, so I knew exactly what to expect. You can tell she's been doing this for a while, and anyone looking to surprise their significant other I HIGHLY recommend working to design something custom with Sarah. Don't go to a big box company, you'll end up spending more probably for less quality. Go for something 1 of 1. Another thing to consider is Sarah's ability to source diamonds. I was going to purchase something from a 3rd party to have her just work on the setting, but she offered to source the diamond of my choice with the appropriate certifications. Was a very simple process to work with her on all of this. To keep this short, my now fiancée can't stop getting compliments on her ring, and that's all because of Sarah's wonderful touch.

I'm not big on jewelry but last year my dad got my daughter an expensive bracelet for her birthday…read more It's something he was hoping to add charms to for future birthdays. We didn't get that original bracelet at Valliani's but we did just get our first charm there. The service was excellent! Alexandra was friendly, easy going and knowledgeable. We explained that this tme around we weren't looking for anything too big and she accomodated us with the perfect addition. Looking forward to going back for future birthdays!

Jorge helped me get a 15 gift and was flexible with price. I had another place in mind to purchase…read morebut his help sealed the deal .

Mario was an absolute treat to work with. We found the atmosphere and pricing to be exactly as…read moreexpected. I'll be picking up my ring in a week and would recommend to anyone in the market for jewelry.

Can't say enough great things about The Jewelry Source. Michelle was wonderful! She went above and…read morebeyond to help me with a complex issue with a ring. Not only are the staff knowledgeable and friendly but they have beautiful items for purchase. Thanks again Michelle!

Having moved to a new location(12801 Venice Blvd) just 5 minutes form their old spot…read more Being one of the fashionable places west of the 405 . Design meets Social Consciousness, Staff is amazing trendsetters with heart. Their are no wrong choices here,stop by and find that gift

I really love their clothes and it's such an amazing brand but the one thing they need to really…read moreimprove on is their customer service online. I'm not sure if it's bc of Covid but they need to be on top of their emails. I've sent emails inquiring about returns and never received a response. Granted you do receive the refund back but they just don't reply to emails even if you have a question about sizing. They need to be stronger in this area especially during this time and all the time actually. Don't send them direct messages on IG either bc it will go unnoticed and unanswered. The best is to call (which I have) if you have any questions. However there are times when calling is not option but sending an email is. I hope they improve on this area of their customer service in the near future. Looking forward to visiting the store when it's safe to reopen.