I've had a great experience with everyone at Southern First. I obtained my mortgage through them…read moreand also got checking and savings and ive never had a better baking experience.

Love this bank! We refinanced our mortgage through them, and I also have checking with them. Great…read morestaff is warm, friendly and helpful.

I've been working with these folks for several years now. They are always quick to respond, helpful…read moreand friendly. Having an independent agent is nice, as you are more likely to get a better deal.

I interact with insurance agencies and employees on a daily basis. Today I called Theodore &…read moreAssociates to inquire about a client's ID cards because they are purchasing a new Mercedes Benz and needed to verify coverage. The receptionist who answered the phone was polite, well-spoken and efficient. She transferred me to Suzanne Jones who first caught me off guard by answering then by her willingness to assist me. It was refreshing to not be passed off from one person to the next and actually accomplish what needed to be done with 1 phone call and 1 email. I would recommend based on this one single interaction I had with them. Todd Thayer

I have been with Ms. Johnson's agency for many years. She and her office are very timely at…read moreresponding to emails and phone calls as well as adding and removing coverages. They are also very helpful in explaining coverages and making sure that you are adequately covered and not under or over-insured. The entire staff is courteous, knowledgeable, and always helpful. I would definitely recommend Ms. Ashley Johnson's agency to anyone.

Jessica Hogan was extremely unprofessional when she was my agent. I asked to communicate with her…read moreby email due to her closing at 5 and she completely disregarded my request and insisted on calling me or having a phone conversation. She has called me at least 10 times. She also accused me of saying that she personally raised my monthly rate. Which I did not. I asked her about life insurance cost difference between her quote and Tammys quote, she did not answer my question at all and told me to...call her She has truly been a horrible representative of State Farm. I almost left State Farm due to her lack of professionalism and rude demeanor but I chose to simply change agents because I truly believe Jessica Hogan was the problem, not State Farm.

Very professional! Service with a smile! Staff is very customer oriented and willing to assist…read morewith getting you the best possible rates and any related discounts.

Outstanding business knowedge in taking the time to help me understand the present situation of my…read morepolicies. Eric is patient and very helpful in helping is customers making the best choices for the coverage they need. I am happy to do business with him.

After 25 years with an established insurance company, I decided to shop around for a local agent…read morefor my home and auto needs. I was blessed to find Eric Loebs State Farm 2 years ago. They are always looking for ways to secure coverage at affordable rates and are quickly available for questions, etc. I recently was hospitalized and had called to update payment information while there. I casually mentioned I was in the hospital to Kristen, an agent. When I was released, I had a beautiful card, signed by all of the agents, waiting for me in my mailbox along with a gift card. I was beyond words. I already knew Eric and his staff were a smart choice, but this act of care and kindness made me know they were the right choice!

I recently visited the branch and the experience was extraordinary. My CSR was Marie and she was…read moregreat! Very attentive, detailed-oriented, articulate and helpful. Even though I a lot of business that I had to handle it was handled with extreme professionalism. I will be visiting that bank often for my banking needs.

I stopped by the branch the other day, and I just felt compelled to say a word about the fine folks…read moreworking there. The customer service was as kind and courteous as you could hope for. They took their time, spoke respectful, and made sure I was well taken care of. While I was there, I witnessed something that just didn't sit right with me. A lady came in upset and spoke sharply to one of the staff members. Come to find out, she was the branch manager herself. Even so, she kept her composure, answered politely, and handled the whole situation with more grace than most folks would've managed. Now, I'm an old gentleman, and I was raised to believe you treat people with decency and respect especially when they're doing their best to help you. That manager showed patience, class, and true professionalism. I just thought someone ought to know that.

Amazing team at this agency! Rion, Mrs. Kaye, and the whole staff are wonderful!!! I'm a business…read moreowner myself, and I am all about customer service, and they take care of all my needs and questions I have ever had!

I don't know about this specific office- but this company as a whole is militantly incompetent. a…read moredriver insured by Acceptance crashed into us and it was a full 6 WEEKS before a claim was "accepted", even though I contacted them directly within the first week. They have been unreasonable, unresponsive, and simply rude on multiple occasions. The total loss department is a nightmare to deal with, and there isn't an avenue to speak with an actual adjuster, only the reps. I wish there was a lesson to learn here, but we can't control who rams us off the interstate, can we?

I want to personally thank Mrs. Cynthia for going above and beyond to give me not only a quote but…read moreto insure me with the best rates possible. I appreciate all the hard work she went through just to make this happen.