Love this place and their products! They keep my skin looking so fresh, healthy, and smooth. Ever…read moresince I started using them, I've been getting non-stop compliments on my skin. Fantastic quality that delivers real results--I couldn't be happier with my routine!

I came here many moons ago when they had a yelp event. I have tried some of their products and by…read morefar one of my favorites will always be the brightening serum. I have now ordered it a couple times, and it's never a fail. I can't wait to try some of their other products and services - and will definitely come back. The vibe is very clean and crisp, and there are several treatments room throughout. Also, the reception area is spacious.

Visits to Francesca are like mini vacations. It's almost unreal how relaxing her space and…read moretreatments are, and we're so lucky to have her in El Cerrito. I've always left her care feeling perfectly refreshed and renewed. All her products are super high quality but I haven't ever felt pressured into buying anything like I often do elsewhere...although I now have a growing collection of Botnia and other amazing items she's introduced me to. From the moment you step inside this little oasis, you're enveloped in a blanket of serenity, comfort, and beauty. You can tell that everything has been carefully and lovingly curated for your ultimate experience. Francesca's methods and knowledge are well-practiced and very evident; she has spent a lot of time honing her craft and it's obvious why she's always booked out so far in advance. I wholeheartedly agree with another client who wrote that what she provides is more of a form of therapy than anything else. I just wish I could see her more often!

I was shocked that I was told I'd have to pay $70 to reschedule my appt because I was 15 minutes…read morelate. (I accidentally took Arlington, forgetting that it's Colusa that goes to Fairmont, not Arlington; so I had to backtrack. In addition, it was very difficult for me to get away from work, as I work in a deadline-driven industry. This is why I also find it extremely inconvenient that this business is not open on weekends.) A facial is not something I would have purchased for myself, but this was a gift from my mom, who wanted me to experience a facial. This is why I especially wanted to experience the facial, not so much even for me, but because it meant something to my mom that I experience it. This being a 65-minute appointment that cost a lot at $150, being 15 minutes late would have left 50 minutes. I asked if she could do a shortened facial. (In my mind, that would have been plenty because this was something I have never experienced and didn't even know if I would like it.) But she said she would only be able to "put some cream on my face." She would neither agree to a shortened facial nor to rescheduling my appt without the steep charge of $70. Well, this seemed outrageous to me, so I was very angry but I did not lunge at her, as she wrote in a previous reply to an earlier review. That simply isn't true. The most upsetting thing was that she acted like the Queen of No from the moment I walked into the shop. UPDATE (4/12/25): For Francesca to state that I lunged at her is a flat-out lie. In addition, in her reply she is putting words in my mouth in many cases. Just one example: She wrote that I said that I didn't want a facial. What I in fact said was that "I would not have scheduled a facial for myself." That is not the same thing. Further, she states in her reply that "shortening a 65 minute treatment by *more than 15 minutes* is not something [she] is comfortable doing." If that is the case, then had she agreed upon my arrival at 15 minutes late to do a shortened facial, she could have proceeded with that right away, and we would not have have gotten to the "11:37" that she refers to. But no, the "Queen of No" wouldn't hear of doing anything to accommodate me, even as a first-time customer. She mentions that she texted me at 10 minutes after my appointment time but that I didn't reply. Well, of course I couldn't reply. If she had read my review she would have understood that I was driving at that time. She would have read that I said I accidentally took Arlington instead of Colusa and had to backtrack. But of course no leeway can be given even to a first-time customer who is not familiar with her location. After all, she is the Queen of No. Prospective customers may also be interested to know something else that I bet Francesca would not want them to know. That is that she illegally posted my photo on her company Instagram page, a photo for which I own the copyright. I had to ask Instagram to take it down, which they promptly did. And I can prove it.

I've been having regular facials and waxing from Mali for years. I often receive compliments on my…read moreskin, and she's the reason. Her salon is comfortable and soothing so you feel relaxed and cared for. She does an excellent job, and my face always looks so much better after a session with Mali. On a personal level, she's a friendly and warm person, a pleasure. GOB

Mali is the best at waxing smoothly and pain free. Easy to park and wonderful salon. She trims and…read moremaintains my eyebrows as well. She's a pleasure.

I was able to book an appointment online after a quick Google search for medical spas in my area…read more I'd never been to a medical spa before, so I wasn't sure what to expect. I was a little anxious walking into my appointment, but all of that melted away as soon as I was greeted by an incredibly kind concierge. She was warm, attentive, and welcoming, and I felt comfortable from the moment I walked in. The environment was relaxing, clean, and inviting. I didn't have to wait for my appointment and was escorted to a private room, where I met with a very kind physician assistant. She simply asked me what had brought me in. As I explained my concerns, she asked thoughtful follow-up questions about how I was feeling, what I was concerned about, and what I hoped to achieve, rather than trying to just sell me some "magic solution". She walked me through all of my options and provided a lot of helpful information that made me feel confident in my decisions. I had mentally prepared myself for a sales pitch, but it never came. Instead, she listened carefully, explained how she could help, and let me decide what would best fit my goals and lifestyle. I left feeling relieved, informed, and genuinely excited for my next appointment. Most importantly, I felt heard.

I've scheduled an appointment here twice a few months apart and both times they cancelled on me…read morewithin a couple of days of the appointment.

Got a HydraFacial with Emjay today. She was so welcoming and easy to talk to. This was my first…read morefacial treatment ever and she was so informative on the purpose of every step and even gave me advice on how I can take better care of my skin after the treatment. The facilities were simple, clean, fun. It smells so good in here it's a super light waxy smell I don't think they use any room fragrances I think it's just a bouquet of scents from all their products and treatments because it's very fresh inside. The HydraFacial itself was incredibly relaxing. I felt pampered at every step and my skin is clean and glowing. I will definitely be back to try some of the other treatments.

Booked a Holistic Glow facial, my very first facial, and I couldn't be happier with the experience…read more I was a bit nervous going into it, but Rachel's energy was calming and she did an excellent job. My skin feels SO healthy, hydrated and deeply clean. There are also a ton of products to browse in their shop; mostly skincare, but also clean makeup products that I'm definitely going to check out next time I go.

Alexandra was incredibly comforting and communicative during our entire Brazilian wax session. She…read morereally spends time getting to know her customers and really wants to provide an incredible service. Highly recommend going to visit her for a wax!

I've been seeing Alexandra for years now and I cannot believe I've never written a review. I had my…read morefirst facial in my mid-twenties, and now almost five decades later I've been getting regular facials no matter where I lived or where I traveled. Bottom line: I know quality. Alex is amazing. She is a true healer. Her potions and lotions smell fantastic, are pure and truly make a difference. She has a range of tools and techniques for whatever your skin needs. Put yourself in her capable hands and drift into bliss. If you can, splurge for the 90 min Belizean Rain.

I have been working w Roberta for close to 20 years. I'm hoping she reopens w Covid restrictions…read morebeing lifted. I appreciate her honesty, skill and entertaining discussions!!! I miss her!! Pam

This women is a Berkeley Legend. Seriously I have been coming for years thru ups and downs this…read morewomen is the best facial angel you could ever meet!

Andreea is an amazing bodyworker. But that is an understatement. My body was out of alignment from…read moreaccidents I have thad throughout my life, and it was causing pain. She has been slowly correcting that, and my stance and posture are coming back to the place where it should be. My body is slowly regaining the ease which it had when I was younger. If I could afford it, I would go on a regular basis. She is well versed in many modalities and knows what she is doing.

Andreea is THE BEST! and this review is way long overdue. I've been seeing her for the last 5 or so…read moreyears. Best facial I ever had. She uses amazing natural products, and the facial is personalized to one's skin needs. If you're looking for an excellent facial experience-book your appointment. I HIGHLY recommend her services.

Laura is absolutely amazing! I've been seeing her for about 6 months and she works total magic. I…read morehave very sensitive and acne-prone skin and her facials and products have totally cleared up my skin and it feels better than ever. She is so friendly and the space is so inviting, I highly recommend her to everyone!

I'm a guy who has gone to see Laura twice so far and will be going back. Her prices are very…read morereasonable and there is a "Gents Facial" option. Each time I've had a great result that has lasted far after the appointment. My face appears brighter and my skin looks better. Laura also gave good tips and recommendations for skin care and product, but didn't pressure me into buying any extra services or product. The atmosphere was comfortable and relaxing. Extractions were not a huge discomfort at all. I've been highly recommending Freddy Fox and Laura to my friends and colleagues.

Hello folks, this review is ... wow over 4 years from my initial appointment. As I was booking…read moreother appointments, i realized I haven't had to book a waxing appointment for my legs in years! Here are the results from areas I lasered: Legs - I haven't shaved or waxed my legs in 4 years. No growth to worry about, no issues. The only place I have hair is on my knees as I wasn't able to do laser on them due to scrapes from a running fall. It is funny to see the hair there when there isn't any elsewhere on my legs. Underarms - I occasionally do shave here. I used to have very thick, south asian underarm hair and shaving it just made it thicker over time. I do have light hair growth here, but the hair is so thin it's rarely noticeable. So yes, there is hair growth here but the discomfort of having thick underarm hair is gone! Face - unfortunately where I ended up having the most re-growth. I've had a unibrow my whole life and I was excited that lasering it would make it a non-issue. Unfortunately, I still get my brows threaded because the hair growth was the same. I do think the mustache area an d chin have less hair growth, but there is still more than I was expecting when getting it done. Overall - Nearly complete hair reduction in 2/3 body parts, with one of those covering half of me! I'm very happy and I've been considering if I should go back and do other areas.

Do not go here. I have had Botox treatments for years and never have left a session with such…read moretrauma to my face. I had huge swollen bumps that were bruised and stayed bruised for weeks. They were unwilling to do any kind of refund because frankly the damage was already done. Eventually, it healed, but it was a terrible experience with this location. The practitioner was rushed and more interested in getting multiple procedures done at once rather than the safety of the client. Update: A member of the team reached out and were kind, but they were not helpful at all. Their corporate policy is not flexible, and there are still yellow areas on my forehead where the bruising was.