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    Hibiscus Boutique Spa

    4.8 (97 reviews)
    Open 10:00 am - 7:00 pm

    By appointment only

    Services - Hibiscus Boutique Spa

    Massage

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    Page 1 of 3

    Ask the Community - Hibiscus Boutique Spa

    Review Highlights - Hibiscus Boutique Spa

    The lady who had done my facials, Andrea, is one of the most kindest and precious people in this world!

    Mentioned in 25 reviews

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    Sweet Almond Esthetics

    Sweet Almond Esthetics

    4.1
    (119 reviews)
    0.4 mi

    Received a facial certificate for Christmas and decided to an add lash extension service. I had a…read moregreat experience. Kay was professional and gentle. I came back in two weeks for a fill and for her to do a removal of my extensions. I will be back! My lash extensions were gorgeous. If you like a classic hybrid blend book with Kay!!!!

    I used a Groupon for a facial here. I was deeply disappointed. She was already 10 mins late for my…read moreappointment. There was no warm welcome, introduction, or even sharing of her name (Kay or Kyonda the business owner according to yelp). She immediately instructed me to put on a hair turban and lie down without any explanation. When I asked about the treatment steps and products, she said she doesn't talk during facials and would give an overview afterward. I specifically inquired about extractions and dermaplaning timing--she provided neither. The service felt amateurish and inadequate: minimal effort beyond basic cotton-pad cleansing, no real massage or care, only one warm cloth at the very end, followed by being left alone on the table for a long time. Having had many facials, this was by far the most disappointing and unprofessional. Save your money--skip the Groupon here. Proper customer service, communication, passion, and trust-building are essential for a great experience, and none were present. I expected more from a business and surprised that the low quality service I received was from the business owner.

    Photos
    Sweet Almond Esthetics
    Sweet Almond Esthetics
    Now open 7 days per week.

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    Now open 7 days per week.
    BORN + BORROWED Holistic Beauty

    BORN + BORROWED Holistic Beauty

    4.8
    (22 reviews)
    0.7 mi
    $$

    Visits to Francesca are like mini vacations. It's almost unreal how relaxing her space and…read moretreatments are, and we're so lucky to have her in El Cerrito. I've always left her care feeling perfectly refreshed and renewed. All her products are super high quality but I haven't ever felt pressured into buying anything like I often do elsewhere...although I now have a growing collection of Botnia and other amazing items she's introduced me to. From the moment you step inside this little oasis, you're enveloped in a blanket of serenity, comfort, and beauty. You can tell that everything has been carefully and lovingly curated for your ultimate experience. Francesca's methods and knowledge are well-practiced and very evident; she has spent a lot of time honing her craft and it's obvious why she's always booked out so far in advance. I wholeheartedly agree with another client who wrote that what she provides is more of a form of therapy than anything else. I just wish I could see her more often!

    I was shocked that I was told I'd have to pay $70 to reschedule my appt because I was 15 minutes…read morelate. (I accidentally took Arlington, forgetting that it's Colusa that goes to Fairmont, not Arlington; so I had to backtrack. In addition, it was very difficult for me to get away from work, as I work in a deadline-driven industry. This is why I also find it extremely inconvenient that this business is not open on weekends.) A facial is not something I would have purchased for myself, but this was a gift from my mom, who wanted me to experience a facial. This is why I especially wanted to experience the facial, not so much even for me, but because it meant something to my mom that I experience it. This being a 65-minute appointment that cost a lot at $150, being 15 minutes late would have left 50 minutes. I asked if she could do a shortened facial. (In my mind, that would have been plenty because this was something I have never experienced and didn't even know if I would like it.) But she said she would only be able to "put some cream on my face." She would neither agree to a shortened facial nor to rescheduling my appt without the steep charge of $70. Well, this seemed outrageous to me, so I was very angry but I did not lunge at her, as she wrote in a previous reply to an earlier review. That simply isn't true. The most upsetting thing was that she acted like the Queen of No from the moment I walked into the shop. UPDATE (4/12/25): For Francesca to state that I lunged at her is a flat-out lie. In addition, in her reply she is putting words in my mouth in many cases. Just one example: She wrote that I said that I didn't want a facial. What I in fact said was that "I would not have scheduled a facial for myself." That is not the same thing. Further, she states in her reply that "shortening a 65 minute treatment by *more than 15 minutes* is not something [she] is comfortable doing." If that is the case, then had she agreed upon my arrival at 15 minutes late to do a shortened facial, she could have proceeded with that right away, and we would not have have gotten to the "11:37" that she refers to. But no, the "Queen of No" wouldn't hear of doing anything to accommodate me, even as a first-time customer. She mentions that she texted me at 10 minutes after my appointment time but that I didn't reply. Well, of course I couldn't reply. If she had read my review she would have understood that I was driving at that time. She would have read that I said I accidentally took Arlington instead of Colusa and had to backtrack. But of course no leeway can be given even to a first-time customer who is not familiar with her location. After all, she is the Queen of No. Prospective customers may also be interested to know something else that I bet Francesca would not want them to know. That is that she illegally posted my photo on her company Instagram page, a photo for which I own the copyright. I had to ask Instagram to take it down, which they promptly did. And I can prove it.

    Photos
    Lobby
    Lobby
    BORN + BORROWED Holistic Beauty
    BORN + BORROWED Holistic Beauty

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    Kintsu MedSpa & Wellness

    Kintsu MedSpa & Wellness

    4.9
    (49 reviews)
    1.3 mi
    $$
    Certified professionals
    Luxury

    There's a reason this place has such high reviews. Everyone here is experienced, professional, and…read morethey go the extra mile. I've had filler once, Botox once, and two RF microneedling sessions and it's like the technicians are OCD. Three full passes, every patch of skin is covered, and the results are the best I've had. They give you time to numb, and they do a great job distracting you from the discomfort if you do decide to go for a more intense setting. Also, really helpful with the GLP, clear labeling on each syringe, and easy FaceTime with the doctor. I've never had to wait past an appointment time and there's always parking. Really grateful I found this spot. Note: Sheila did the rf microneedling if you end up scheduling that service. I normally have some white spots but after the service with her my entire face is covered and it shows in the results.

    I want to start with the negative. There's barely any but one that pushed my button a little. That…read moreis to say that I wish the NP who saw me virtually had a little more etiquette. Coming from a healthcare setting myself, I am big on treating patients as people and not a box one has to check. Suffice to say, introduce yourself. I had to ask her "Who are you? Because you never introduced yourself." I believe that is basic etiquette. Second, I was quick to notice the lack of patience with which my call was handled hours after my visit, the one where I had a chemical peel. (There was a whole lot of information to remember before the visit and they don't all sink in until you're done and you get the kit.) Otherwise I had a pleasant experience getting my first peel with Sheila/Shiela. I'm now on my 4th day post-procedure and looking forward to the results. I also want to acknowledge the wonderful experience I had weeks before that with Joy, who did my Dermplaning Facial, although I wish I had known sooner that if I did both at the same time, I could've saved a lot more.

    Photos
    Kintsu MedSpa & Wellness
    Kintsu MedSpa & Wellness
    Kintsu MedSpa & Wellness

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    Nubo Spa

    Nubo Spa

    4.4
    (124 reviews)
    1.0 mi

    I wish there were more stars to give Nubo! From their lovely front desk staff, to their great…read moreseasonal specials, you always get a good vibe and deal. Shiva, the Harry Potter of aestheticians, a true wizard, and the genius of her expertise astounds me. I never walk away feeling over done, or not looking like myself, rather a more refreshed, best version. When friends ask if I'm using new skin care products, rather than, "what work have you had done?" you know you're in great hands. I trust NO ONE ELSE with my face other than Queen Shiva. I bow at her altar. While some reviews do point out that their prices are a bit higher - which is true - they are not the cheapest, but they are also not the most expensive: you pay for what you get! Their prices are comparable to places I've gone before in Walnut Creek who were voted "Best Of", and WAY better. Night and day. There are some things in life that you should never skimp on, or go to the cheapest person for, a lawyer (when/if you need one) and a plastic surgeon/injectables. You are paying for someone who has years of experience, and it shows! Shiva has a deep understanding of anatomy, and her meticulousness during each session is something I haven't experienced before, save for my derm/M.D. in LA. Thank you Nubo for treating clients with warmth and grace, and thank you Shiva for being your blessed self!!

    I never even made it through the door and yet this spa managed to waste a significant amount of my…read moretime. I scheduled a consultation and was stood up. They apologized and blamed internal issues, so I gave them the benefit of the doubt and rescheduled. They missed that one too. No call, no warning...just silence, despite a confirmed appointment. As a busy working mom, my time is not something I give away lightly. The amount of back-and-forth it took just to book these consultations - only to be completely disregarded twice is unacceptable. If a business can't keep a simple consultation appointment, I have zero confidence they can deliver on the actual service. For anyone considering booking here: be aware that their confirmed appointments may mean very little. The glowing reviews may reflect the experience of those lucky enough to actually be seen. I never got that far.

    Photos
    Nubo Spa
    Medical Director, Plastic Surgeon
    Medical Director, Plastic Surgeon
    Nubo Spa

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    Peggy Lee Skin Care

    Peggy Lee Skin Care

    4.8
    (59 reviews)
    1.7 mi
    $$

    I love Peggy Lee. I just started with her services two months ago, and now I'm a regular. I've been…read moreto a lot of estheticians and the facials I get from Ms Lee are better than the ones I was paying 3x as much for a few years back - and i don't have to drive 40 minutes to get there! She's conveniently located and so far I haven't even had a problem parking. I highly recommend.

    Peggy was accommodating even before we met- responding quickly to my Yelp query and offering an…read moreupcoming appointment that I really needed before a trip- though I'd given her very short notice. The studio was very clean and comfortable, conveniently located on Solano Ave in Berkeley. Peggy was very thorough with her screening to be sure everything she did was safe and comfortable for my needs and skin. She then reviewed everything she would do for the facial I had booked. I needed extractions for under the skin breakouts, which she did while explaining how they came about and how to help them from recurring. I looked better the next day even after these, she was gentle and skilled, witha lovely manner and highly experienced. I enthusiastically recommend her and I'm planning to return regularly. This is a place to go for results, not a spa day. Also Peggy's prices were significantly better than all the local competitors. I'll up to this review to five stars if my next visit is as great as the first!

    Photos
    My skin was very dry. This is my next day pic...today my skin looks and feels HYDRATED.
    My skin was very dry. This is my next day pic...today my skin looks and feels HYDRATED.
    We are proud of providing high quality facial treatments and skincare products in a relaxing, peaceful and clean environment.
    We are proud of providing high quality facial treatments and skincare products in a relaxing, peaceful and clean environment.
    Sothys Paris Facial

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    Sothys Paris Facial

    Hibiscus Boutique Spa - spas - Updated June 2026

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