Jason& Kodi are so Amazing I got a service plan with…read morethem. He came out on an Emergency on my Hot Water Heater. The Gas Company turned it off. He showed up with 30 Minutes. Thank GOD. Never use another Company Topnotch I promise not to use another Company

Water heater stopped giving hot water last night and Rapid Response were literally rapid! Jason Lee…read moreand Jalen Coleman showed up promptly, professionally, and were informative. The work overall took a few hours but I am now enjoying hot water! I am so thankful for their expertise during this stressful time!

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

I highly recommend this company to everyone who wants great plumbing service at a great price…read more Christian was my plumber and he installed a new quieter garbage disposal to replace my cracked one in record time. I always refer to YELP to research who is the best company to help fix my problem. Grateful Plumber stood well above all the rest and it was evident to me why they are exceptional. I am extremely happy with their work and I highly recommend them to anyone who has ever needed help with their plumbing issues.

This company took advantage of an elderly lady who doesn't understand anything about what they were…read moreselling. They charged her over $500 for a garage disposal replacement and disposal fee ( which was probably just tossing it in their dumpster )! And then tried to up sale other items at ridiculous pricing! Completely understandable business practices!

Cornwell was prompt on returning my call to set up an appt to replace a leaky water heater. After…read moremy initial sticker shock to how prices have increased my quote became understandable when my technician Chris started working. He was courteous, knowledgeable and patient when responding to my multiple questions. He cleaned up after he completed his job. Which got him a gold star in this mom's book.

I called at nearly 7:00 pm Friday night of Labor Day weekend…read moreMy call was returned in 10 minutes a well spoken helpful service tech named Bryant asked a few good questions. He said he could be there in 45 minutes He arrived in 30 minutes He diagnosed the problem and fixed it He was professional, capable and friendly I signed up for their maintenance program and he fixed my ac so I can enjoy Labor Day weekend with AC I am a fan of this company and Bryant This will be my company for such needs in the future.

The previous owners had "maintenance" contract setup so we decided to continue it the last 5 years…read more Each time the techs come I am uncomfortable with the pressure they put on and the general sketchy feel I get from the techs (never the same one twice - they seem to have high turnover). These guys have CONSISTENTLY recommended extra charges, repairs, replacement for our units that were unnecessary. Once we were able to research and repair our a/c unit ourselves for less than $100 they they quoted over $500. Most recently, the tech gave a $2500 quote to repair our furnace unit but immediately said it wasn't worth it and set up for us to get quotes for them to replace it (those quotes were from $10-22k). After getting a second opinion (different company), it was repaired DURING the service call for $125! This tech said the unit was in great condition and simply needed the snow cleared from the intake pipe. The second tech assured us that we should get another 5-10 years from our furnace after Summer's has tried to get us to replace it consistently the last 2 years. This was the last straw and I cancelled the contract with Summer's

I scheduled an appointment at 2:00 pm for service the next day 10-12. Someone apparently called at…read more8:00 that morning to confirm and because I was in meetings, they decided to cancel the service visit. I shouldn't to verbally re-confirm an appointment i just made the previous day. No text communication, and the whole experience prior to someone getting here was just a mess. They won't be getting my business and I would not recommend them to anyone else.

I contacted them about a leak in my water heater and they had someone out within 90 minutes. The…read moretechnician was super professional and knowledgeable and even explained some things about my house's water system that I didn't know about. Great job on the installation of my new water heater -- which replaced one that was under warranty installed by another company. I will definitely contact them for future plumbing needs.

We were lucky enough to find Dutton Plumbing last year for a drain issue. I knew who I was going to…read morecall to install a new toilet based on my last experience. Glad we got Patrick again (bonus for us!) who has great communication, is friendly, personable, and professional. Pricing is fair and reasonable. With quick availability an added bonus and had next day appointment times. We've referred many friends and even some of my husband's home improvement customers if he can't get to a job timely.

We received a quote for a new hot water softener. We agreed on the product and cost. The morning of…read moreinstallation, I received a call stating the product at the warehouse was actually a different price (about $100 more) than what was quoted. I was told the system had not been updated so it showed the old cost. I don't think that was fair and not my fault seeing as we were told by the rep that came to our house that they have new iPads (he was getting used to using) with the updated pricing and documents. It put me in awkward position. After further conversations, we received the product at the original quoted price. Overall, customer service rep was very nice and respectful and installation was quick and efficient.

On August 20, 2025 Mr. Quik came out for our annual HVAC inspection and confirmed what we knew this…read moretime last year, that we would need a new AC unit. Close inspection was done and followed up by one of their trusted advisors whom we've come to know over the years. Our new system was installed the very next day. The two guys who came out were thorough, neat and complete. One was inside for the breakdown, while his partner was outside preparing for the transition of the unit with removal, new pad and ultimately seating the new unit. They had it all up and running within about 4.5hrs. They cleaned up after themselves, explained everything to me and were on their way. We couldn't be more happier and can tell the difference between the old unit and the new one, complete with a new Ecobee thermostat. We've been using Mr. Quik for about 8yrs now and have been completely satisfied with the service, preventative maintenance and sales when it's been warranted.

We called Mr Quick to have our water heater drained for yearly maintenance. The tech showed up and…read morewas unable to drain it due to sediment from hard water that had formed ( the water heater is 10 years old ... so at the end of its life). We asked for quotes to replace the unit as well as a quote to install a water softener. The quotes were outrageous! We asked for 4 quotes... one for a tankless water heater plus a water softener....$19,316! The next was for a 50 gallon tank water heater with a 10 year warranty plus a water softener....$13 , 023. The next quote was for a 50 gallon water heater with a 6 year warranty plus a water softener....$12,083. To have just a 50 gallon water heater with a 6 year warranty no water softener was $4500! Today we had another company come out and Mr. Quick was at least double the price of the company that came out today on all of the quotes! plus we had used the other company numerous times and have always been happy with their prices and service. The only reason we called Mr. Quick to begin with was that they had installed our old water heater 10 years ago. DO NOT trust their pricing ! They are at least double other reputable companies! AGAIN... OUTRAGEOUS PRICING! BEWARE !!!! They got a 1 star review because I couldn't give them anything less to post this review!

Be Aware - The $89 service fee is "only to get the plumber to the door". As quoted by the plumbing…read moremanager Steve. I had a tub drain that was draining slowly and had 24-7 come out, I could tell that this was just a drain stopper clogged up with hair. Steve told me the stopper was seemed stuck and he wouldn't be able to do any work unless I approved the estimate which stated "Clear clog with no drain machine" for $288! I questioned them about the service fee. It does not include any service - They should call it an estimate fee. I had a handyman come out and he took out the stopper and cleaned the hair there. It works great. I wouldn't be disappointed if they just took 10 mins to clean out the hair. Jason L from 24-7 Plumbing stated they waived the $89 fee on his response to my review. But that did not happen. I tried calling to confirm but no one has returned my calls. It's not honest to say something here in this forum and not do it.

I thought long and hard about leaving this review considering the owner seems to be somewhat…read morereactive in his responses, but figured I always use yelp to find the best of the best, and my fellow yelpers deserve to know my experience as well. So here we go. We had a toilet that wasn't filling in our rental. It was Sunday night of all times for this to happen and not something I could hold off until Monday unless my guest didn't use the toilet. So... I checked out yelp to find an emergency plumber in the area. I wasn't sure if it was the shut off valve that was leaking or the fill valve was defective. So, Yes, I could have gone to Home Depot to get the parts which would have totaled about $30 MAX. But, figured I'd get an expert in who could do it quickly. I checked yelp and saw that seriously 24/7 had some pretty good reviews, however several mentions to them being expensive. Like, obscenely expensive. I figured, Aside from the $159 emergency fee, how bad could it really be for parts that cheap? I called and the lady taking my call was pleasant and they got someone out about 1.5 hours later. The cost would be $159 plus any work to be done. The guys who came were friendly enough, and then they hit me with the cost. This is where the I almost fell over. They wanted $587 to replace the fill valve (nothing wrong with the water shut off). Or, they could replace the toilet for me for $1200? Are you actually kidding me? Seriously they were not. Since I already had $159 invested in this, a couple of hours of wait and a renter waiting for me, it didn't make sense for me to then head to Home Depot for my parts on a Sunday night and have it take any more time. For God sakes I could have gotten a whole toilet and a ring and replaced it myself for $150 if I had another hour. Seriously disgusted, I agreed to that price and in 10 minutes my problem was fixed. Oh great, it comes with a year warranty! Awesome, considering I could always replace it for $15 if i needed. (Looked up the exact part at any box store). Glad I have a functioning toilet but don't be like me and think to yourself "how bad can it actually be?"Because it will be worse. I am leaving this relationship feeling violated, but as a consumer you should know this business uses a predatory pricing scheme.