I'll keep my 5 star review. We decided to get a new air conditioner, got several quotes and Rob…read morewas the only one that diagnosed the entire issue with our air conditioning (needed another return and register in an added on master bedroom) instead of just getting a larger air conditioner that other quotes pushed. Loved the service from start to finish.

I had an excellent experience with Airforce Heating and Cooling. From the start, they were honest,…read morereputable, and incredibly knowledgeable. They quickly diagnosed my HVAC issue and clearly explained what needed to be done, offering me multiple options to choose from. Unlike other companies that might push for a new unit, Airforce was brutally honest and only recommended what was truly necessary. I really appreciated their transparency and integrity. I highly, highly recommend them for anyone's HVAC needs--trustworthy, professional, and reliable.

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

Isaac Brewer will defend his service techs to the death. Be…read moreprepared for arrogant service and overcharging for unnecessary repairs.they will damage your equipment then claim it was your fault. Isaac doesn't care about you,it's about the money. He won't budge on his price,even though it's clear they overcharge. They should be investigated.

AC went out. Called at 11:00. Came at 3:00 same day, part In hand. Problem fixed. Friendly people…read morein office and In the field. Reasonable price for same day fix.

The work was just done today and Chris was here on time and ready to go and TJ was right behind…read morehim. I'm certain that it's going to last so I can go ahead and write this review. I am beyond thrilled with how fast they responded the same day I called and needed an estimate they got somebody out here to give me one a free estimate to boot! let me tell you I haven't had any sleep or very little food I was a nervous wreck! crying and feeling sorry for myself when I was told that my two-way clean out pipe repair was going to cost me thousands of dollars we're talking like $5000! Their estimate was a lot lower than that, and the final cost was remarkable! Chris and TJ..sigh.. let me just say that in my book they are Gods sent to me by the heavens! I cried in disbelief when they gave me the good news that nobody else had given me, Mr. plumber, Mr. quick Roto-Rooter, and ARS. TJ and Chris hand dug and they worked quickly and efficiently..oh yeah they've done this before and it was obvious. TJ and Chris were calm and collected even though I was a nervous wreck they were respectful, upfront, personable, kind, caring human beings, and isn't that what we need when we're looking for someone to do work for us? They are the masters of this craft they are skilled surgeons of the plumbing world! and I'm so thankful. They are a miracle workers the gurus of plumbing. I won't use anybody else for any of my plumbing needs. Allen Home services has won me over and they have earned a five star review and they deserve any business I may have going forward. Thank you Chris and Tj

Not sure what's going on. Always have had great service. Last Tuesday we were no showed so I…read morecalled. Said computer scheduling program was down and rescheduled for this Tuesday. No showed again and no one is answering phones for 2 days.

I cannot explain how many ways I saw great skill, professionalism, courtesy and efficiency. My…read morelifelong plumber died and I was searching for a qualified trustworthy replacement I am thrilled to have found this company. I have now worked with three different plumbers in their company and each one has given me great service, are courteous, professional and priced fairly.

Their estimate on work to be done is appalling. Came to me…read morewith a legal yellow pad not a legitimate estimate on paper.

Excellent experience with this company. Good pricing, high value, and quick to respond to an…read moreappointment request. I appreciate that they also have a yearly maintenance program that is also a good price. I hired them for my rental house, once my tenants let me know the AC wasn't cooling, and they got me in pretty quickly. The tech was ver my knowledgeable and respectable. All in all, a good experience.

I left a 5 Star review about LCS Tech Nikita on Google. She got to tell me that my A/C was beyond…read morerepair. O'Neil came out and laid out my options - understood what I wanted and didn't try to upsell me. Today, Mariano and his colleague installed my new A/C. They were completely professional - I hardly knew they were here. Great job by them!

My AC Unit was not working properly over the weekend. I called Vital Heating & Air first thing…read moreMonday morning and spoke with Matt. He told me he can have someone out the same day (afternoon). I received a text that Mark was on his way and he showed up as scheduled and advised. I explained the problem and he started working on the outdoor unit. He never went to the basement where my Unit is located, only outside. I asked him if he would advise the cost of the repair before doing the work and he said yes and reminded me of the $85 Diagnostics Visit and I said ok. 15-20 Minutes later Mark said he replaced the Capacitor and the total was $300. The AC was working and I was satisfied, but a little disappointed he did not advise the cost before repairing. But the $300 to me was very fair and I was still happy it was repaired. Three days later my AC was not working again so I called and spoke to Mark. He seemed busy and uninterested in my issue (but that may be my misunderstanding his tone). He told me he could not come that day, but possibly the next morning but more than likely the afternoon. He said he would contact me in the next few hours to let me know what time he could have someone to me the next day. Over four hours later I had to reach out to him to find out when he would be there the next day, but he said it would be tomorrow afternoon (I needed morning). So I said disregard, I will find another company. I purchased a whole new Furnace and AC System from another company. I would have used Vital Heating & Air for the replacement if Matt would have contacted me like he said he would. And, I found out that Mark installed the capacitor without tightening it correctly and it fell inside the unit and burnt the electrical and kicked the breaker, which caused the unit to stop working.

Came out within minutes of my call on a Saturday, and again on Monday twice until it was fixed…read more Great Service.

Howald team replaced our furnace last year (Michael and Russ did a great job) and most recently we…read morecalled Howald to come work on our plumbing. Scheduling was easy and we didn't have to wait very long (1-2 days at most). Their office communicated appointment details and all the updates proactively, so we always knew what to expect and when the crew would come. Joe and Austin were professional, friendly, and got our vintage faucet fixed in under an hour. Very happy with the result and all the work was priced reasonably. We will definitely use Howald for our future house needs and recommend to everyone.

Called to get my AC checked out. The service man said that a part needs to be replaced and that a…read moresalesperson would contact me about it. The salesperson tried to sell us a new AC for $12,000. They never even attempted to fix my AC. I got a second opinion, and it turns out it just needed a new compressor $350! I'm not sure if this is how they always do business, but this is my experience. I will never use them again. It's hard to find honest people! I understand everyone is just trying to make a living and do their job, but I wish they had been that considerate before trying to sell me a $12,000 AC unit.