Ray Abbas and his wife own this business and do an incredible job cleaning our oriental rugs! They…read morehand wash the rugs and do expert repairs. They will even come to your house and give you an estimate-or pick it up! They are very professional and return the rug wrapped in plastic. Really nice people to deal with!

I do not recommend this business. Unfortunately, we did a lot if business with them! We had an…read morewarranty replacement on an area rug where Jimmy only credited the manufacturer credit and kept his profit on both the defective and replacement carpet that we had to purchase through him. We also had solid wood floors installed where they installed shoe molding around a pedestal sink. When I challenged it, Jimmy told me that is the way they do it. We had to have another contractor redo it. There are better options!!

This is a little bit complicated. We were put on Aberdeen Carpet by my building contractor, Danny…read moreAdams. The area of concern there is that we no longer hold Danny in as high regard as we once did. Initially, they and Aberdeen Carpenters' sub-contractors did a good job other than the carpeting area in our home entertainment area. It wasn't terrible, but it did need to be tightened up after only a couple years. We went back to them after ten years for new carpets for our living room and master bedroom. Now we have experienced a situation that makes us pause about how good a company Aberdeen Carpet really is. Both rugs we purchased as new rugs have had to be returned to have the binding repaired after we brought them home. We are talking about days and maybe a week for both after bringing them home before noticing the problem. We did have a positive experience with their taking our two rugs back with the exception that both times we were told "this never happens". They didn't give us any problem about returning them for repair. We're not sure yet what the final outcome will be, but overall they only deserve three stars.

do not buy from this company. 1) return policy beware. there is a 25% restocking fee for all…read morereturns. 2) anything that is marked at a discount is non refundable.

Worst customer service and their 25% restocking fee is a joke. I should have read the reviews…read morebefore I ordered from them. Their chat help was not helpful at all. They would disconnect me when I still had questions.

My family and I traveled from Los Angeles to see Zaki and buy rugs for our home in Virginia. The…read moreexperience was one we will never forget. We immediately felt at home with Zaki, his wife, and his staff. They took the time to walk with us throughout his immense showroom and explain the histories and details of his one-of-a-kind rugs, of which there were thousands. The prices of the rugs were more than reasonable, and Zaki is donating his earnings to an incredible cause - a charity focused on building orphanages and educating underprivileged children in Pakistan, where he grew up and has worked for years to give young people opportunities. Suffice it to say that we left High Point feeling wonderful.

If you are in the High Point area (or anywhere else in North America, for that matter), and are…read morelooking for fine oriental rugs, you owe it to yourself to visit Zaki. His selection of rugs is unsurpassed, his knowledge is encyclopedic, and best of all, he is one of the finest human beings that you will ever have the pleasure of meeting. My wife and I have purchased several rugs from Zaki in the past 10 years, and we have likewise guided relatives, friends and neighbors to his showroom. I could go on for thousands of words about the incredibly vast selection of rugs, the heirloom quality of their construction, and the beauty of the designs, but words cannot convey the true impact of spending time with Zaki and his team. Like most of his clients, we were profoundly saddened to learn that he will likely be closing the showroom in 2020, in order to focus on his incredibly generous charitable endeavors, working with children in his native Pakistan. There is only one Zaki, go there now, while you can!

I would not hire this company again because communication with Francy was nearly non existent…read morethroughout the jobs. Francy either wouldn't respond to me or would send someone to my home with little or no notice to me. The lack of communication from this caused me to have to cancel active meetings to let someone into my home. Additionally, the plumber this company sent to refit fixtures onto a new countertop was subpar and got aggravated when I refused to allow him to put fixtures on the sink that didn't match the other fixtures on the sink (different types of metals).

Let me first start off by saying, I don't typically write reviews but because this experience far…read moreexceeded my expectations, I felt compelled to share. I wanted to do a "glow up" in my builder grade, powder room. I stopped into Total House + Flooring on a whim just to get some tile ideas. Little did I know that I would be greeted and supported by Scott and then have a full consultation by the owner, Francy a few days later. Both were knowledgeable, passionate and wonderful to work with. They listened to my ideas, made recommendations based on what I had in mind, all without upselling or being pushy. They recommended a tile installer by the name of Antonio. Antonio and his sons were professional, punctual and paid attention to every detail and I am so pleased with their work. I look forward to working with the team at Total House and Flooring on many more projects in my home and will continue to recommend them to family, friends and neighbors.

Very polite friendly staff.. from the appointment set-up to the execution of the cleaning.. did a…read morevery good job.. quick and efficent.. one caveat.. i explained the rooms i needed cleaning (3) plus the hallway, with me removing all the furniture from the rooms.. she quoted me a price that was considerably lower than the actual price i had to pay.. not quite an bait and switch, but she should have said "we charge by the square foot" and it would be crystal clear.. my fault for not inquiring further as well. that is the only reason i did not give them 5 stars.. not the quality of service or friendliness of staff.

We requested a cleaning of a fabric rocker after getting home from children's hospital. Fast…read moreservice, efficient, and quality. The job was done very well but the kindness was truly beyond comparison. If we had more people in the world like this....

Mike has always provided us with great service. He is responsive and professional and has cleaned…read moreour carpets many times. We strongly recommend Mike and his co-worker, Griffin, for any of your carpet and upholstery cleaning needs.

Service was prompt and responsive. They exceeded my expectations in doing the move out cleaning. I…read morewould definitely use them again for a similar service. Thank you!

I would highly recommend this service, they are prompt and responsive. I booked a move out cleaning…read moreeasily and they did a great job.

Able Carpet Cleaning did an absolutely terrific job on my carpets. I have animals (who sometimes…read morehave accidents) and Patrick was able to get those stains out and make my carpet look as good as new. Not only that, but they were in and out quickly and were conscious not to let my pets get out during the process. I will definitely be using them again! JVC