I really liked this O'Reilly's. It was bright and clean, loaded with helpful staff and I was…read moregreeted as I walked in. I think I'll try this location if I need some aftermarket parts in the future. They didn't have what I was looking for but they helped me search for it.

Still the same damned good service today. Stopped in to get a wiper blade and Steve was on it right…read moreaway. Had a nice conversation with Steve and Shawn. Very polite guys and full of auto info. Still out of my way but still the only place to stop.

Overcharged my purchase. When I brought up Michigan Scanning law, employee gave my card back to me…read moreand said he wasn't go to do that. Any store that thinks their above the law is not a place to me to shop.

Glendale is a great alternative to the hulking corporate giant auto supply stores springing up on…read moreevery corner. At Glendale, you'll find the part you need with the help (if you want it) of a friendly employee. It feels like the sort of place you'd see in some movie about a small town. Even as a small, more independent feeling store, Glendale will still have what you need available to finish the project. They're car folks too, so they know what it's like to figure out your project is stalled waiting for that one little thing.

Parts is parts, ok gearheads you probably know about this place. I know car dealers in the area…read moreknow about them. Glendale supplies parts to local dealers. Prices are a tad bit high, compared to the chains. If you're looking for a chamois or some car wash or some wipers, go to the chains. If you need some "unique" parts for you current model or late model vehicle, this is the place. Service needs to improve. They seem to be too attentive. I asked the clerk a question, I thought he was going to have a sigh attach,.aaaahhhhhhh. Then he got out from behind the counter and helped me.

I have always found the staff here to be incredibly knowledgeable and helpful. They even offered to…read morehelp me put a replacement headlight bulb in my car, which was very awkward to do. I've been there many times for little things such as replacement bulbs and wiper blades, and every time, I've been happy with my purchase and their service. I never felt anyone was trying whatsoever to up sell products.

Everyone is so lazy here, they barely can move their limbs and anything you ask them is a burden.read more

Absolutely rude and deplorable service. In a time in which we are in a crisis it is imperative to…read morehave a reliable working vehicle. It's pretty interesting that are multiple occasions if your engine throws a code you can easily walk in here and get the code check to see what's wrong. That being said with social distancing now in effect most stores are now giving you the code reader and having you bring it back in. Which is completely acceptable and two other locations have done it for me during this pandemic. The benefit is then you can go into their store and spend money to fix your vehicle especially to keep it running during this unique time we are all living in. Which makes this even more insulting. After walking in individual made eye contact and did not even acknowledge my presence. and walked in the back after waiting about 4 minutes and having to walk down and say hello again the same individual walked up and stated I'm the only one here. Then why would you walk away from your only customer? that's poor customer service during normal times and evidently you weren't walking away to pull a part. After stating the problem he informed me I'm not leaving the store to use the code readers. I responded I completely understand and stated the other same corporate store gave the code reader to the customer and said come back in and we will find out what parts you need and you can buy the parts. His dismissive reply was don't know what to tell you we're not doing that here you can rent one for a $150 bucks and bring it back when you're done. I said I am parked at your front door in full View and only use it for under 1 minute. His dismissive response was essentially shoulder shrugs and repeated I'm the only one here , we're not doing that , you can rent one for a hundred fifty bucks. The best part and icing on the cake is there is a 2 ft tall by 3 ft wide placard on the front window saying free tool loan. This is basically tantamount 2 extortion and price gouging during a pandemic . If the other corporate stores have no problem doing this during the pandemic was he just going to pocket the $150 bucks? The fact that an employee's demeanor is that he cannot be put out to hand you a tool they typically give so that they can get a purchase of parts. Even after explaining that the other AutoZone a mile up the road was not handling it in this way. He did not care !! Suffice it to say I drove 1 mile up the road to the AutoZone next to Menards and they happily give me the code reader! It took one minute to plug into the car and brought it back in The clerk was extremely helpful I bought some other products that I needed and the only reason I didn't buy the rest of the parts is because they were not in stock. AutoZone shame on you for allowing customer service to be like especially when everyone is in crisis trying to have food on the table gas in their vehicles and reliable transportation. If you have the privilege of actually being so important to the local community the governor allows you to stay in business and make a profit because you are considered a essential service just makes this even worse just given the demeanor I'm sure it's not a one-time occurrence by this customer associate I will go out of my way to go to O'Reilly's in the future.

Normally when I go in the employees seem to be helpful, and courteous. I have noticed lately that…read morethese auto retail places have a lot of turnover. Might be a month, go back in, and it's different counter people every time. This last time I thought the counter guy was agitated and not very friendly like in the past visits. Hope he was just having a bad day. But no worries, he will likely be gone on my next visit. All in all, Oreillys is my go to auto parts place

This location has friendly and knowledgeable staff. They really care about giving you the best…read moreprice possible. Be sure to let them know if you qualify for any discounts (military, etc.)! Jim M helped me out today and went above and beyond. He works hard to make sure all your discounts are applied and doesn't mind explaining car repairs to beginners like me :) I'm so happy I decided to choose this location!

I put in a request in the evening, and the owner responded within minutes. We exchanged a few…read moreemails which he was very thorough and helpful. A day passed, my side mirror was delivered there, he repainted the proper color and installed it. He even gave me a mini blindspot mirror like the one I had on the other side; Solid price-point and offered discount.

When i brought my car there for a bumper replacement and told Dustin everything i wanted done. we…read morewent over the car and he pointed out some things to get done. We agreed on a price I dropped my car off for a week and when i went to pick it up he didn't do half the things he said he would do. when i pointed it out he said he would an additional $1000 and more time which is not we agreed upon we argued about it. I had no choice other to pay the agreed upon price so i could have my car released. he did the bare minimum i drove across town to his shop to be over charged for mediocre work for no reason. make sure you get in writing what to be done upfront or he will pull a bate and switch on you. also only put half the screw back on my bumper it basically almost fell off had to take it to another shop to get repaired a week after getting it from this shop.