I had a Saturn Vue towed to Certified. As a first-time customer, I was a little apprehensibe...I was hoping ratings by customers were accurate. I was presently surprised. When I called, the phone rang several times, so I figured I caught them at a busy period and hung up planning to call later; 30 seconds later my phone rang and it was Chris from Certified calling me back..WHO DOES THAT? Chris was pleasant and apologized for missing the call. Anyway, my experience was fantastic. They were quick to diagnose and respond back; I would describe this outfit as fair and honest. I'm not a mechanic but I am fairly knowledgeable and do some of my own repairs; you can trust these folks...I mean it. read more

I have been taking my vehicles to Certified Auto for about 18 months now. Took my F150 in for an oil change and tire rotation yesterday. Called same day and they gave me a time to come in and it was done in 45 minutes. They beat the prices of other places and did a great job! Great value and great service. Highly recommend. read more

I have been going to Certified fo over 30 years. The original owner Dan was a very personable and knowledgeable mechanic and businessman. After his passing the shop struggled some and focused more on its main commercial customer, but tried to take all customers in account. Today was my first encounter with the new owner Chris and it was FANTASTIC. I called a few days ago to schedule an oil change and he immediately offered a Saturday morning visit. I was there at 8AM and he met me right away. He easily navigated the computer to find the correct car I was bringing in, as I have 3, and got the preliminaries out of the way. Within minutes the car was in the service area and on the hoist. I stepped out on their "veranda", park bench and read my news ap. The oil change and inspection was completed in less than 45 minutes start to finish. I think this new owner Chris has got it together. Jerome P. Plymouth resident since 1980 read more

After dealing with a bunch of pricey vehicle repairs at other shops over the last month, these guys made me a priority to get me squared away and on the road again! Unbelievable knowledge from Tim. I greatly appreciate the way you handle business and will be trusting you with my car & van repairs going forward. I would happily suggest your services to anyone I know. Thanks again! read more

I have recently been to the Certified Auto Care Plymouth facility. My perception of this institution has changed since my last visit. I used to think of this place as a go-to for any issues related to brake calipers, rotors, pads, and even rotors. However, my recent interaction with this place has not been satisfactory. The customer-facing idiot tried to sweet-talk me into agreeing to a quote that I know for a fact was too highly priced. I researched part numbers that they provide on their quotes, and found them to be way cheaper (in O'Reilly Auto Parts, AutoZone, etc.) than what this institution asked for. They won't even let me ship the parts over to them so that they only charge me for labor. Bastards! Please do your research before you engage in any business with this institution. Ask for a quote with part numbers. Research the parts in other places. Check how much they charge you for labor. Do not let these idiots swindle you. They think they are smart. You be smarter! read more

What an excellent and honest mechanic shop. I've been going here for years. They have always treated me well. Gave me their honest opinions and never over charged. The ability on their workmanship is superior to any other shop that I have gone to. read more

Certified Auto Care - They even worked on this little guy. - Auto Repair Near Me - Plymouth, Michigan

Had a good experience here. Felt honest and was able to get repair to A/C on our 2004 Honda Pilot earlier than expected.

My AC went out last summer, but I am planning a cross country trip this summer, so AC will be needed. I called at 10 am on a Saturday, arrived at 11:30 am, and was finished by 2:00 pm. As a woman, you hear stories about mechanics taking advantage of you and price gauging. I had to have my condenser and another part replaced; I was shown where the Freon was leaking by the mechanic. I was quoted a fair price. I was not talked down to and I my SUV now has ice cold AC! These guys were the best! I definitely will be go there for any future repairs. read more

Turns out i only needed my radiator replaced. They lied to me and took my money. Take your vehicle elsewhereb

Super unprofessional and takes weeks to get anything done. Better off using YouTube and do it yourself, it'll be cheaper AND faster.

Saving us money! Trustworthy! Another place said we needed work. Certified said it wasn't needed. Saved $500.00. ! They have saved us money on our other car too. Tim is the best. So glad found them. read more

Me and my family have been taking our cars here for years and absolutely love the service! They are very through when explaining work that needs to be done and they always try to keep costs down for us, plus they are super friendly!! I highly recommend this place! read more

I took my car in yesterday and I was very appreciative of the fine service and fair pricing...the dealership wanted $736 for repair, I got the same repair for $225. The new owners have the same integrity as Dan and crew had! I will be back and will give many recommendations. Thanks for a job well done and peace of mind that my car is in good hands. read more

Great family owned and operated mechanic shop. They always give me a fair and affordable estimate on work that needs to be done before starting work. I really appreciate the transparency and honesty that the shop portrays. I highly recommend them if you are having mechanical issues with your vehicle. Thank you so much for fixing our cars at an affordable rate and quickly! read more

Not much to say about this place. The service sucked. They took forever to fix my car. Definitely wouldn't recommend.

I took my car in for service, they fixed rear brakes and heat which cost me close to $600 - have had it back TWICE (one the very next day because brakes still having issues AND heat still not working and the second time the heat still not working). Well - even after two return visits STILL NO HEAT! Save your money, go somewhere else in the first place. read more