Could never keep scheduled appointments. Always long waits. Taxes were prepared wrong and it was a…read morestruggle to get them to clean it up.

Tax preparers have a difficult job and are often overburdened by the quantity of clients and time…read morerestraints for completing their tasks. That being said, expecting a tax preparer to perform their responsibilities in a timeframe they establish should be considered a reasonable expectation. Of course, unforeseen circumstances can arise requiring the tax preparer to extend timeframes for completing their work. However, quality tax professionals recognize the importance of communication with their clients when timeline extensions are needed and use this skill to keep their clients informed and up to date. Unfortunately, Stephanie Ware with Arete Financial And Legal Solutions falls short in this relevant skill. Although she has received multiple positive reviews, she has also received multiple reviews showing a pattern of neglect and contempt for her clients. She repeatedly states she will perform tasks and provide phone calls or email replies within a specified timeframe without doing so. In 2025, she scheduled multiple appointments with me and never had the decency (at the very least) to have someone from her office call and reschedule when she determined she could not keep the appointment. I even sat down with Ted Ashton (one of the owners of Arete Financial And Legal Solutions) and showed him a packet of emails between Stephanie and myself documenting her lack of ability in handling (in a professional manner) my tax preparation. When he stated, "you're not wrong"... and then proceeded to read the multiple reviews I shared showing her inability to satisfy multiple client's tax preparation needs, an apology was all he was able to offer. He stated our discussion would hopefully help to improve the outcome of his business by improving deficiencies that currently exist. Stephanie Ware is a "hit or miss" tax preparer. She has years of experience that comes with a chip on her shoulder. I am writing this review to help expose the public to "real time" factual experiences. I hope to help people avoid the same type of recurring problems Stephanie Ware makes while ensuring the public has reliable information to help make informed decisions about their personal tax preparation needs.

Absolute terrible customer service! Criminally overpriced RIP OFF for simple taxes. Dont trust them…read morefor anything, ever!

I have been working with Shane and Edie down at Desert Edge Tax and Accounting for a year now and…read morethey have turned what was a mess of a accounting system into an absolute great system! They have taught me about payroll,quick books,and so much more! When walking into their office the customer service starts there with Brooke,she is always so friendly and greets me every time. When Edie is unavailable Brooke makes sure she gets a message to her that either I stopped in or I called and I get a call back at her earliest convenience,which is in 24 hours. They have done our taxes for the business I work for and also my personal taxes and I have referred many more people to them and always hear the same great things and am thanked for doing so. This company has shown extraordinary service and their level of expertise is beyond words from Accounting,quick books and quick books training,payroll,taxes even has taught me some exel.;) I would highly recommend this company for all your accounting needs and much more.

Contacted via website, Priscilla called shortly after and addressed my questions. Knowledgeable…read moreand helpful. Recommended

From the owner: Priscilla A. Chesler CPA PC is a full-service accounting firm that offers highly personalized…read moresolution for your business, nonprofit or organizations. Priscilla gets to know client businesses in depth, often onsite, to ensure she can offer guidance and services that fit the needs of the organization. Her expertise and knowledge of tax law and best accounting practices are always current. Contact her today.

Great experience with Bennett Tax Service! Cliff & his staff are very knowledgeable, & have helped…read moreme immensely when filing. I think some of the reviews about OUTRAGE, concerning bringing in small kids to appointments, are really ridiculous! Just like other businesses that you generally DO NOT bring small children to, (ie. The IRS, DMV, Dentist, Doctor, or job interview, a tax appointment is no different!!! Their office is quite small, & appointments are closely scheduled back to back being TAX SEASON! Cliff & his staff need to be able to concentrate on their client's taxes as they file them, without mistakes & attention to detail. It is not the business's responsibility to expect staff there, to act like a makeshift daycare!!! As any of these disgruntled parents might be reading this, you are already aware, filing taxes can take some time, & by bringing small children to a tax appointment, you purposely delay other appointments that people have that are waiting, simply because you can't or don't want to hire a babysitter! It is not like you haven't experienced challenges with childcare before. So schedule a day when you can leave the kids with a sitter, and if you situation is one where you don't have that option, FILE YOUR TAXES YOURSELF ONLINE!!! Don't bash the business or owners for your own shortcomings! Bennett Income tax service, is an outstanding place when filing your taxes. Staff are nice & professional, & prices are more than reasonable! I will have them handle my taxes every year moving forward. Thank you. P.S. - Yes, I do have 3 grown kids & 2 grandkids. And yes, I relied on a sitter when going to the tax preparer when they were young! You can do the same!

After reading the reviews, I called the business to confirm if indeed I couldn't bring my kid into…read morethe practice. The lady that answered said toddlers were not allowed. I've never heard of a business in which they are asking you to find a babysitter so that you could do business with them. Beyond insensitive, especially for single parents.

I am grateful for Julie's service! Her bookkeeping and Quickbooks expertise was very helpful and I…read moregot great feedback on setting up the chart of accounts. I also appreciated her candidness: she was open about areas where she can help and areas where she recommended speaking with other accounting professionals instead of claiming deep expertise in them. I look forward to working with Julie again in the future.

As a small business owner, I was looking for CPA/Bookkeeper who would help me with my books. Julie…read morehas been excellent. She cleaned up my books for 2021 and has spent the past four months verifying and ensuring accuracy as we prep for tax season. She has also prepared end-of-year forms for our employees. Julie's impeccable attention to detail, resourcefulness, communication abilities, professionalism, and knowledge has helped me make informed and confident decisions. She gives me personalized business attention, and we meet regularly to check in and set goals. She is not only an accountant but someone who cares about your overall business vision and helping you attain them. I often leave meetings with her feeling grateful and assured that I chose the right person to help me grow my business. I own a mental health group practice, and I am often busy managing our staff and clients and need someone to rely on for the accounting side of things. Julie has been reliable and consistent with everything she does. As a mental therapist, I am extroverted, and Julie is introverted. We work together really well. Her personality is easygoing, calm, and reflective. She makes space for you to lead and does her part to guide and inform you to make sound business decisions. It's a delicate balance, and she does it well. Thank you, Julie!

My Real Estate business has been using him for years. It is wonderful having Jerry Howe take care…read moreof that part of our business so we can focus on what we do best, representing buyers and sellers in the residential real estate market. Jerry also saves us time and money with our CPA, as they speak the same language. Thanks Jerry!

I am by trade a lifestyle medicine doctor and entrepreneur. I found myself starting my own private…read morepractice and nowhere near understanding the bookkeeping and financial steps that were needed to keep my practice fiscally fit and prepared for taxes. In stepped Jerry. From the first appointment I knew I was in completely great hands. He took my messed up books, put everything in correctly, and showed me what and how to do things right. Now I have Jerry keeping all my tax paperwork in order and all my bookkeeping in perfect shape. I have started sleeping better at night knowing my books are in GREAT hands. Thanks, Jerry!!

100% recommended, helped me to start my business the right way!! Gave me good ideas on how to…read moreimprove it!!

From the owner: Need your 2022 Bookkeeping done? Tax Preparation? We can Help! Contact us today.read more

Easy to work with. Knowledgeable and good at constructive feedback. Have had 4 other bookkeepers…read morethis year and glad to finally find someone who pays attention to detail. TY

From the owner: I help individuals and small business owners save time, money, and stay organized by providing…read morevirtual bookkeeping and tax services. All new clients will get a FREE 30 minute initial consultation to discuss your business needs and the next course of action.

Absolutely the best . I've been a client 16 years and they are professional, great customer…read moreservice, everything done in a timely matter !

They all are very friendly and professional. You won't be disappointed if you have them to do your…read moretaxes.

I met with Barbara. She listened. She understood and she offered great advise. I've come to…read moretrust her ...and although I won't be doing business with them right now, I certainly will in the future. Thanks for your time. You are a great asset to your company and have earned a future client.

Don't come here if you want your taxes done quickly! This company has had my tax documents for over…read morea month and still haven't been completed. When I call they hang up on me .