I am very impressed with IVS. I am in and out of Albuquerque. I took my 2001 XC70 to this shop 4…read moreyears ago to have a minor repair. It was done very quickly and professionally. Since then I have taken my Volvo to them for major repairs. Pro shop. Good to Excellent. The techs are on top of the needed values and priorities of what needs to be done. The mechanics are all pros. The owner, Daniel , is the real deal. If you are not happy with what has been done , he makes sure it is corrected I take my Volvo to a shop in Santa Cruz and they were impressed with IVS as well. Top notch. No nonsense.

So, here's a scenario. A 10am oil change appt, called in advance so we were all set with the specs,…read morebasically working off a high rec from friends. I leave the car. I think, what, 2 hours? They tell the first lie: they are taking it right in. Then I get a call about an hour later. Do I need the car at a specific time? I say, not exactly but not all day. What time are you thinking. Ohhhh, we will get back to you asap. Lie 2. That never happened. Three hours later I call. Told it will def be done in 2 hours and they will call. Lie 3. You keeping count? Call again twice two hours later. Told I will call you back in 10 mins. Lie 4. Do you think it's over? Nahhh, I only get them on the phone when they are trying to upsell me on things they have no idea about as I'm a new customer, so recommending work based on ether. Then comes the last lie of the day. Lie 5: will call. you back in 10 mins to give you a time to pick it up. Alas, not a word. I get in an uber to get to them before 5:30....so basically 8 hours for an oil change at this point. My car is outside with the few things in the passenger seat thrown onto the dashboard (water bottle, tissue box, hand sanitizer). Never got a call. Just checked out without one word of apology or one honest statement about what created the backup other than 'we've had a busy day' so apparently appointments are meaningless. Hopefully the actual car service does not align with their hideous customer service. A new low for auto repair. Just staggering lack of courtesy.

Al, the owner, is super accomidating. Getting my car fixed is usually a pain but he made it very…read moreeasy for me. He is thorough and let me know options. He explained things to me in a way I could understand. I have had bad experiences elsewhere and have definitely been scammed. I am glad to have finally found a mechanic I can trust and that I will continue to go to. I will be bringing all my cars to Al from now on.

Was okay at first very friendly then it went bad made me pay 40 dollars to tell me I had to pay…read moreother 200 and some to get the alignment done on my car. Said my alignment was really bad went to other place and got it done with no problem and my car is running great! This place is a rip off and I will not be going back.

The most honest, reliable and helpful Jeep repair and parts shop that I've ever been too. They…read moreknow what they're doing. I wouldn't trust anyone else with my Jeep. Best place to go for your new or vintage Jeep, they have some amazing parts in stock.

Andrew at Mastertech gave us incredibly kind customer service and thorough and honest vehicle…read moreservice today. Very grateful for him and his shop!

We were traveling through Albuquerque in a small RV, and had some concerns and questions about…read moresomething we were experiencing. We found these folks using Apple Maps and read their reviews - which were highly positive. We stopped in and they helped us. I only worked with them for a short time - but I feel that they have a high amount of integrity and will treat their customers fairly and with honesty. I would highly recommend this shop based on that alone. While I cannot speak purely to their performance - integrity and honesty in a mechanic are rare these days so these guys deserve your business.

I recently had a terrible experience dealing with the receptionist and the tech at Bee Lime…read moreautomotive. . I inquired about service to my classic vehicle regarding the fuel system. It most likely had a dirty carb needed the timing checked and probably some minor repairs. Kelly actually was extremely negative about even having me take the vehicle stating " it would take too much of his time and he didn't feel like doing an older vehicle"! I've never experienced such negativity and I'm disappointed to see how the industry has turned into people taking shortcuts. Without even seeing the car this guy refuses to even provide and estimate . He tells me just to check my carb it would be at least 300$ and who knows how many more parts he needs!!!

I was so grateful for the service we received when we were on the road. We were relocating from CA…read moreto TX. The check engine light came out about 50 minutes outside of Albuquerque. Not only did they stay open late for us they were able to run a diagnostic on the engine and let us know it was only a sensor which was starting to go out. I have so thankful it was nothing more. Great shop and great customer service.

Everyone here has been so helpful and makes me feel like I've got a friend to trust to take care of…read moremy car. Ricardo usually will explain all the work they did and doesn't make me spend more than I need to. Not to mention their super sweet pups that are always ready to greet me when I come into the shop. If you need to find a mechanic shop that is reasonable and super friendly I recommend the folks here.

Highly recommend Rick's Auto Repair! Very fast service, good work, affordable pricing. Family owned…read morebusiness providing excellent customer service and honest analysis of what needs repairing.

William has been such a help with my F450. I won't go anywhere else, and have appreciated their…read moreknowledge and excellent service. With Advanced's help I expect to get an extra 200k miles out of this truck

Will, Stephen, and their team were amazing!!! My husband and I were having trouble with his big…read moregreen and silver Ford F450, as we were traveling from NV to FL. The radiator was causing some issues. When I tell you, they gave us the royal treatment! They were first of all, very personable and provided us with great customer service (rare now-a-days), saw us immediately, provided up front costs and are military veteran friendly, worked double time to get the job done, got it done in record timing, and just overall provided us such a blessed experience. It was one with a peace of mind in the midst of a stressful moment. Thanks guys!

Car CEL came on and autozone coded it p0420. o2 sensors were new and had a feeling needed new…read morecatalytic converter. Got there when they opened this morning and was replaced within 3 hours. Decent price as well compared to other shops i called. Car is running amazing and able to make my trip back home to nevada with nothing to worry about.

Best people I've ever met at an auto service place, period. There was no bullshit, they just…read morechecked my exhaust and fixed the problem and were really cool and chill the whole time.