I called after reading the great reviews. The lady sounded so genuine over the phone..I got there &…read morefurther explained my car trouble..it had stopped working on the freeway the day before.. She & the gentleman at the other desk both helped me understand fuel system's. They ran the diagnostic test & did not at all try to rip me off. They were purely honest w me w/ what they felt it needed to stay okay to drive w/o taking advantage of me. I got LUCKY finding them. They are all kind. I can't express how grateful I am for finding this business!! Thanks to all of you! Really helped me out!!

Great customer service. They do great work family-owned business. I love everything they do for my…read morevehicles. They put a new clutch in my vehicle last August. It was under a one-year warranty parts and labor and for some reason the clutch was acting up so I took it to them and they told me it was a bearing that was rubbing. It was just a bad part so they replaced it. And got made back on the road. with no cost to me cuz it was under warranty. That is a great business. Other companies would have charged me but not master touch. They're the best company in Albuquerque. If you read this review, you'll know for yourself take your car there. They're the best

Hey everyone my engine light came on, I called many places, and if you need an honest, truthful,…read moremechanic, Ricardo, the engine guru, (should be a teacher person ) is the best I have come across so far. I strongly suggest you give him a try. He fixed what a previous place bumbled, smh. And explained it to me. I'm an single woman, age, ( state of mind --- ) and they're a lot of single ladies out there that may worry about being taken advantage of money wise. This will not happen at Rick's Automotive Quality and price EXCEPTIONAL! Very nice people. Thank y'all for getting me on the road again. Tytyty

Everyone here has been so helpful and makes me feel like I've got a friend to trust to take care of…read moremy car. Ricardo usually will explain all the work they did and doesn't make me spend more than I need to. Not to mention their super sweet pups that are always ready to greet me when I come into the shop. If you need to find a mechanic shop that is reasonable and super friendly I recommend the folks here.

Fantastic service from Wheel Align it, every time. Just took my daughter's '02 Saturn in, and then…read moredrove it to Mississippi. It drove like a dream. They are always honest with me and the prices are very fair.

Hello, I recently stopped by Wheel Align It II. My father recently passed, and I was gifted his…read more2003 GMC truck. This truck means the world to me. I'm very picky about finding trust. I stopped by and was greeted with great business attitudes. I explained my wants and concerns about my father's truck. Bo and Joanne picked up on the importance of my wants and concerns. A day later, they called me in. They had my truck on the lift, and the mechanic, Bo Jr., walked me under the vehicle and had me touch and wiggle the front end. I agreed on the work and asked if Bo would put new rims and tires of his choice. I got a call 2 days later, and my truck looked great! Priced right! Good quality work, and the whole staff was very friendly! Thank you, Bo, Joanne, and crew! Another 5-star happy customer, and I will be back.

So, here's a scenario. A 10am oil change appt, called in advance so we were all set with the specs,…read morebasically working off a high rec from friends. I leave the car. I think, what, 2 hours? They tell the first lie: they are taking it right in. Then I get a call about an hour later. Do I need the car at a specific time? I say, not exactly but not all day. What time are you thinking. Ohhhh, we will get back to you asap. Lie 2. That never happened. Three hours later I call. Told it will def be done in 2 hours and they will call. Lie 3. You keeping count? Call again twice two hours later. Told I will call you back in 10 mins. Lie 4. Do you think it's over? Nahhh, I only get them on the phone when they are trying to upsell me on things they have no idea about as I'm a new customer, so recommending work based on ether. Then comes the last lie of the day. Lie 5: will call. you back in 10 mins to give you a time to pick it up. Alas, not a word. I get in an uber to get to them before 5:30....so basically 8 hours for an oil change at this point. My car is outside with the few things in the passenger seat thrown onto the dashboard (water bottle, tissue box, hand sanitizer). Never got a call. Just checked out without one word of apology or one honest statement about what created the backup other than 'we've had a busy day' so apparently appointments are meaningless. Hopefully the actual car service does not align with their hideous customer service. A new low for auto repair. Just staggering lack of courtesy.

Great people, professional service, reasonable prices. Highly recommended. I will take every car…read moreI ever have to see them.

DONT BRING YOUR CAR HERE! They had my car for months after I said hey think it's the push button…read more...they replaced everything but the push button untill months later did they replace the push button... then left electrical devices hanging out !!! And they never called I had to call them to get an update where they just put me on hold until I hung up multiple times .....terrible service

This was the worst experience I have ever had with an auto shop. My car was in the shop over 9…read moreweeks, they butchered the wiring harness looking for shorts which was only coil #2. Then the hood close sensor was damaged and they performed the worst fix with a jumper wire I have ever seen. I build classic cars and engines as a hobby and I have never seen the incompetence I witnessed with this place. I am absolutely shocked and mortified by the workmanship. The owner never returned my call either. They lied about the status of the car throughout the process. They said they were working on it, only to discover it was sitting outside. When I picked it up, it was absolutely filthy, covered in dirt, greasy paw prints everywhere, no mat used in the inside. Stay away from this place!

Car CEL came on and autozone coded it p0420. o2 sensors were new and had a feeling needed new…read morecatalytic converter. Got there when they opened this morning and was replaced within 3 hours. Decent price as well compared to other shops i called. Car is running amazing and able to make my trip back home to nevada with nothing to worry about.

Best people I've ever met at an auto service place, period. There was no bullshit, they just…read morechecked my exhaust and fixed the problem and were really cool and chill the whole time.

I got my car detailed here, and they did a Fabulous job!!! I…read morehave a '96 4-Runner and when they got done with it, the inside looked the best it's looked in a LONG time. The gentlemen that work there are polite, respectful and professional. Definitely worth the money!! Highly recommend!!

I've been using Juan and Auto Depot for the past three years. They just finished a full detail on…read moremy 2024 Mustang and it is gorgeous! Will be back!

I bought a used Jag from them about 6 years ago. Little has gone wrong, but I know I have saved…read morethousands not taking it to the Jag dealership for service. They are kind. Both locations have been great. I send my friends there for service as well. I know nothing about vehicles, but I trust them. Thank you!

In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!