I want to take a moment to recognize Brandi Cockerill at Granite & Marble Express. My overall…read morekitchen remodel has been extremely stressful (mainly due to cabinet delays, not countertops), and by the time I reached the countertop stage, I was beyond frustrated. Brandi completely changed that experience for me. She has been professional, patient, and incredibly kind every step of the way. Whenever I have questions, she goes above and beyond to explain things clearly and make sure I feel confident about the process. She has a way of calming the stress and making everything smooth and manageable, which I appreciate more than I can say. My countertop installation hasn't happened yet, but I will come back to update this review once it's complete. Even so, I wanted to share now that Brandi has already made such a positive impact. She is truly the reason I would recommend Granite & Marble Express to anyone.

We would give this company 0 stars if this was an option. Nobody replies to phone calls or emails…read more Then, we were told it was because nobody worked that day. And it was a Friday?! I checked the hours and google showed that they were open. So either, we were lied to or they have wrong hours on google. The staff is careless and/or hates their job and it really shows in their service. So stay far away from them. If it takes 3-4 days to get a reply, it seems clear they don't want to work. We ended up going with a different company.

I walked into their Alexandria location mid June 2020 to discuss a kitchen remodel. I handed the…read moredesigner some papers that provided details of what I wanted. I requested that the entire kitchen design for the above cabinets remain the same measurements as I currently had. However, I wanted a lazy Susan in the corner unit below, and that meant changing the measurements of some of the bottom cabinets to fit it. I knew what cabinets I wanted. I knew what color theme I wanted. I picked out the color of the cabinets quickly. However, the whole design process from start to finish took 10 weeks. The designer told me he was very busy. I just needed to select the tiles for the floor and the backsplash. Once I left the designer a message that if I didn't meet him that weekend to nail down the tile selection, then I needed to cancel the entire job, he became available to meet with me to look at tiles together. I wanted the work to be done in November so it would be finished for the holidays. The crew was terrific. They were skilled. They were polite. They were very patient with me. I was working from home daily. So, I was always available to ask questions and oversee their work. A few issues came up that I believe was the fault of lack of detail during the design process. The top corner cabinet didn't come with shelves as I requested, but with a rotating round shelving unit. The cabinet above the sink was 3" shorter than my directions in writing that I handed the designer. So, these items had to be re-ordered and didn't come in until early January. Each time I tried to call and email the designer to ask him about these mistakes, he didn't respond. I worked with Luisa, the project manager. While she was never on site during the renovation, she always took my calls or called me back quickly (the same as emails). Frankly, I think Luisa should have been the designer for me and worked with me throughout the entire process. I don't think it was effective to have one "designer" come to my house twice and be available to meet me in the store to later hand it all over to the project manager. I probably feel this way because I didn't really need real design help. I knew what design I wanted from the start. I just needed advice to help me pick out the tiles.

GBC Kitchen and Bath did a great job remodeling our guest bathroom. We redid the vanity, bath,…read morefloors, walls, and toilet. Fabian was our designer and Guven was our project manager. I was thoroughly impressed by their service and the project only took about 2 1/2 weeks. Highly recommend using GBC if you need a bathroom done.

Our dream kitchen is complete and we couldn't be happier. We worked with Kate Couchman on the…read moredesign and she was lovely. She was upfront about cost, and if I asked her opinion on something, she told me the truth! I really missed her when we weren't meeting with her every week. After her we got to work with Steve Endress the contractor. He also was amazing. So easy to deal with and always available for a question or concern. His crew is top notch and the work they do is incredible. We did a big renovation that included knocking a wall down, putting in new floors and re-doing a powder room.

This company has been a continual disappointment…read more We started the kitchen remodel process with a budget of $50,000 in January 2021. The design team was fantastic, and got us what we wanted within budget. That's where the good part ended. We waited 12 weeks for cabinets to arrive, and had been told prior to contract signing that the project with full demo, gut, new cabinets, countertops, and backsplash would finish in 5 weeks. We were told that the company was careful and would not demo the kitchen until all supplies were available. After 1 week of demo, we were told that the wrong sink base was sent, and we were on hold until the cabinet manufacturer sent a new sink base. That led to a 6 week hold on our project, with no kitchen for our family. Install was a nightmare. The team cut the crown molding upside down, built a new soffet that was visually out of true, had to re-tile the backsplash for it being initially installed crooked, cut the sink front with cut lines past 90 degrees, and could not install the Le Mans cabinet pullout correctly without me showing them the installation .pdf on the manufacturer website. The installer told us it would rub, and that was the "best he could do". They drug the upper cabinets across a dirty floor covered in drywall plaster and scratched the cabinet bottoms, which we had paid extra to be painted. Nicely Done had to call out a furniture restoration company and replace several cabinets which were beyond repair. Overall the five week project took 11+ weeks to complete. I'm writing this review because we called them back to fix the grout line between the countertop and backsplash, which cracked after 4 months. The same install team showed up and did a poor job of cleaning the old grout, and began using clear silicone instead of the color matched silicone. I'd rather go to Home Depot myself and do the job correctly than deal with them again. I'm done with the laziness of the project managers and install team. I asked point blank at the final walkthrough if we didn't pay enough money to get a better quality product. For $50K, this company leaves a lot to be desired. There's continually a polite excuse, but at the end of the day, they are happy to take your money and do a poor job. Look elsewhere for your remodel needs.

This company is the BEST! We renovated our kitchen with new Formica countertops (to go with our…read more50s diner kitchen table) and they handled everything in the best way - including communications, measuring, removal of the old and the installation of the new. Everyone that we dealt with was Great. I highly recommend working with them!

Great experience with the countertop team! Mr. Khosoo and…read morehis installation team were true professionals. They delivered and installed our countertops on time and did a fantastic job. Our kitchen countertop looks perfect! Mr. Selcuk was also extremely helpful in helping us choose the right stone at the right price. We truly appreciate the excellent service and attention to detail. Thank you so much to the entire team! We highly recommend them!

I'm disappointed with Erva. I canceled my order only two days after placing it because I found a…read morecabinet that matched what I needed. However, they did not refund the full amount I paid. I believe this is unfair and very disappointing customer service, and it is the worst experience I have had. I don't recommend it.

Bathroom Remodel - Better Than We Could Have Imagined!…read more We couldn't be happier with the amazing hall bathroom remodel completed by The One Inc Kitchen & Bath! From start to finish, the experience was seamless, professional, and surprisingly quick as it was completed in just four days without sacrificing a bit of quality. The team of The One Inc truly lives up to their promise; "your dream kitchen or bath is just one renovation away" Their attention to detail, quality craftmanship, and dedication to our vision transform our outdated bath into a modern, functional, and absolutely stunning space. From selecting materials to the final installation, every step was guided with expert advice and clear communication. The beautiful quartz shower walls and countertops we chose are totally gorgeous, and the floor tile work is flowless. You can tell the team has over 10 years of experience, every detail was executed with extreme care and precision. If you're in the DMV area and looking for a trustworthy remodeling company that delivers high-end results quickly and efficiently, look no further. The One Inc exceeded all our expectations, once again, and we can't wait to work with them again on our next project! Bryon & Sofia Rollins

I really enjoyed the process of remodeling my kitchen thanks to The One Inc. The owner, Erick,…read moreoffers competitive deals and made sure I was happy with the end result. The designers, Amy and Tuulh, spent a considerable amount of time helping me with every detail. PG and his son worked quickly and solved many problems involving the installation. Thank you all!

They offer helpful suggestions during consultations and provide transparent pricing without hidden…read morefees. Hugo was very prompt, efficient, and respectful during consultation ! I highly recommend their services. When it came time for the installation, the team was prompt, efficient, and respectful of my home. They completed the job quickly and with great attention to detail. The result was a beautiful new countertop and cabinets that have completely transformed the look and feel of my kitchen.

You know when you feel like you've struck gold? Contractor gold? Like found a Honest-To-God Good…read moreCompany that'll you'll always use forever? That's me. Layla and Bruna were so helpful (with my 101 questions): They were professional, knowledgeable, friendly, reasonably priced, and responsive - all checks in my book. I never felt like they were a shady contractor that might do the job and run or do a half-ass job and then never be able to find them. They have a showroom (if you wish to look at a physical sample). Their measurement and installation tech, Angelo, came exactly when they were scheduled: again, professional, friendly, quick, and clean. I couldn't have been happier with using Quick Countertop and def recommend them for any kitchen, bath, countertop and/or cabinet makeovers. Thank you!

Highly recommend this business. Adam does a great job. He has done an entire kitchen 16x10 counter…read moretop, backsplash and island. Besides an entire chimney which all ended up looking great. High end job, very responsible and caring, on time. We were very picky and he assured and gave us peace of mind that all will be great. Adam is hands on with his work. Excellent job!!! THANK YOU SO MUCH FOR YOUR GREAT WORK!!!!

Premium Granite does a great job with both stone installation and customer service. I chose them…read morebecause of their extremely reasonable prices. After selecting them through my designer, I first met with Adam for the measuring of the kitchen counters and backsplash and he took his time measuring, doing it the old school way (not the laser way). He was open to different ideas and explained what could work. Then, after measuring, he provided two different quotes when I couldn't make a decision regarding a component of the backsplash design. He was available outside of business hours to discuss the two options, willing to be flexible regarding when the payment was issued (because I was out of town at the time), and came back to remeasure after the final decision just to be safe. They ordered and fabricated the stone very quickly. I was not present for the installation but saw it right after, and it was executed very well! When it was time for the bathroom, Adam returned and took measurements again. This time during installation there was an issue with the fabrication of the quartz top for a slanted knee wall due to measuring, which Adam took full responsibility for (no one is perfect!) and he corrected it as quickly as possible. Finally, after getting it installed perfectly, we learned that the angle of that knee wall would not work for the shower glass installers and my contractor had to remove the stone to build out the wall angle slightly. At this point, Adam and the team at Premium Granite were so generous to correct that piece of quartz a third time and didn't even charge me for the materials to do it despite it not being their fault. That was incredible service. The counters in the kitchen and bathroom look great! Although there were a couple of hiccups here and there, which is perfectly reasonable for this type of job, Premium Granite did excellent work installing beautiful quartz in my home. On top of that, they were trustworthy, fast, responsive, and better priced than many others- I would definitely recommend them.