The designer did a beautiful job (but she is no longer there). We had a large renovation done that…read moreincluded the kitchen, dining room and LVP flooring. While we had no issues during the process, shortly after the floor was sinking in multiple places. The contractor returned and placed a saddle in one area. Saddles were included in my contract (two separate contracts one for materials and one for labor), so we had paid for both even though they initially didn't use saddles. There was no refund given for the unused materials and work that was never done. They returned again to "lift" the kitchen subfloor. At this point they had to remove the new LVP, so they used our warranty to replace the flooring. The floor continues to sink in multiple areas. They suggested placing multiple saddles throughout my floor. They claimed the floor manufacturer said I needed them, so I don't know why I wasn't told or why it wasn't done during the initial installation. I asked when they open the floor and see the subfloor is unlevel would they do the honorable thing and return my money to me so I can have my floor repaired. I was told the subfloor is level and we are no longer discussing it. They hold no accountability. On top of all of this, they have photos of my home including personal information of where we live, personal details of our family and refuse to take it down. What customer ever wants this!? They have now blocked me on social media, and fail to communicate responsibly. All I would like is the money returned to me for the flooring that is now garbage because they have to take it apart to level underneath, the money paid to do the work that wasn't done correctly, reimbursement for what was paid out but never used. This is a major inconvenience to have to go through construction again. This has been dragged out too long, own up to your mistakes and Do the right thing. be warned and stay far away from this company.

I can't express how happy i am with how my kitchen/dining room came out. Such professionals working…read morefor this company. They were neat, respectful and hard workers. I couldn't have had a better experience. My designer gave me many options that fit my budget. From start to finish I had a great experience. I would highly recommend this company.

Sometimes you find a gem and this business is one of the gems. So easy to work with, good prices,…read moreand beautiful countertops. Honestly so helpful too! I was looking for undermount sinks for so long and they sent me one to suggest I buy and that was better than my hours of searching. They finished the job so quick and the countertops look amazing. I'm so happy I found Milestone while renovating my place. I really suggest you use Milestone! Really really really great!

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

The most pleasant experience I've ever had with a contractor. Working with Yvonne in the showroom,…read moreshe took time to explain and suggest so I was able to make the best choices, without sales pressure. I couldn't have been more pleased with the choices I made with her guidance. Juan, who came to measure and drew up the plans, is a true gentleman. He added some extras I didn't even ask for and made some modifications to make my kitchen even better. The installers were professional and so skilled. Their work in installing the cabinets, countertops and molding was impeccable. I can't imagine a more pleasant experience

Creative had previously done our bathroom vanity. We were able to work with Greg on the redesign of…read moreour kitchen which was a total rehab. A good selection of cabinetry and countertop materials for what we needed. One of the advantages of working with this company is they provide an all in price which includes design, fabrication, demolition, electric and plumbing work, drywall, installations of cabinets and all appliances as well as paint. They coordinate everything. Agreed on a schedule and they kept it. No issues with "extra" work coming up during construction either. They are very interested in customer satisfaction. There were some crossed signals on communication but we were flexible so no big deal. Recommend them for kitchen bath work large or small.

Roman the owner spent a lot of time working with me to create my perfect kitchen…read more Unlike many of the kitchen designers I worked with prior he actually seemed to care about the final product and his experience clearly showed in the many recommendations on ideal kitchen design he recommended. From the start, I told him I was on a strict timeline with COVID and really needed to get everything done as quickly as possible. He gave a competitive price and the cabinets I selected was the exact cream wood cabinet I had been dreaming of.However I never received an invoice detailing the exact cabinets bought. I requested that he accept the cabinets from the factory and inspect them prior to delivery to my home to reduce incorrect cabinets being delivered and any damage. He agreed and and advised that should not be an issue. On the date of likely delivery I called to find out the status of my cabinets. After several calls /emails Roman informs me that my cabinets did arrive (like a week prior!)but one of the cabinets was not ready so he did not accept delivery and those were sent to storage. I was not happy since I had emphasized the need to get everything as quickly as possible and he had not even communicated this information to me or given me a choice. I requested that all cabinets minus the pending be delivered immediately . When they arrived my contractor called me frantic about multiple cabinets with damage. 3 cabinets had significant damage and others had more minor scratches or paint dents. Cabinets were delivered in cardboard boxes with no protective coverings. I called Roman immediately to relay what I had been told by my contractor. I was upset after not receiving my cabinets on time and to find so many with damage. His behavior was rude unhinged and unprofessional. Yelling at me throughout -He was completely unapologetic - as if it was completely normal to have so many damaged cabinets. He was dismissive - as if I was unreasonable to expect the cabinets to be packaged in a way that would minimize damage. After essentially hanging the phone up on me, as I tried to follow-up the status of the return of my damaged cabinets he refused to continue any contact with me and transferred me to a rep named Skye. In the end Skye was able to get my damaged cabinets changed. However he was snippy and rude in the process. Even to get them to pick up the damaged cabinets initially I was given a ridiculous song and dance that I needed to depose of them even though the contract states clearly it's their responsibility. I would certainly advise anyone to avoid this kitchen design store after my horrific experience. I like to support small businesses but they also need to earn the love. And this place is full of a lot of unrestrained craziness.

Working with Sky at Think Kitchen was such a great experience. He took a lot of time, sitting with…read moreus countless times as we changed our minds a crazy amount of times. He was so patient, even came to the house during install to help us troubleshoot some issues we were having. Highly highly recommend Sky and everyone at Think Kitchen!

ended up buying from someone else. Went well here though. Salesmen and staff helpful and we were…read morenot rushed. large selection

If you're looking to order tiles at a reasonable cost, then this is the place. Just pray none of…read morethem arrive broken like ours did, because then you will have to deal with over a month of disorganization, no return calls or e-mails, as well as a lack of professionalism and accountability. This will be followed by empty promises and missed dates for when you're supposed to get your tile over and over again. All the while, they'll blame the supplier. The ONLY reason they're getting two stars is because they finally ended up ordering us a full box (which wasn't in great shape either) and didn't charge us for the extra materials, but I'm still not sure if that was intentional or if they're just so disorganized that they forgot.

Highly attentive and a huge show floor! Jamie Correia has been helping my family out and we…read morecouldn't speak more highly of him and his help. The prices are reasonable and they have plenty of range to choose from.

We have been to Floor and Decor several times for many different projects. The Staff is very…read moreknowledgeable and very helpful. The store offers everything from ceramic and porcleain tiles, wood flooring, laminates and brick veneers and more. The selections are quite vast. Always check around because they have sale items which can be at a nice discount. We found tile for our Gym floor at 1/2 price. Parking isn't a problem.

WoW. So Lou did get back to me finally and told me to contact the manufacturer and work it out with…read morethem. He is now accusing me of cracking my own brand new countertop. Says I sat on it or hit it with a hammer. I strongly suggest to NOT use this company. They do not help you if anything goes wrong.

They installed a quartz countertop for my family and were not only fairly priced but did amazing…read morework!

After 50 years I decided to remodel my kitchen. I chose Alure because my sister used them to…read moreremodel her bathroom and was extremely pleased with the outcome. A salesman came to my home and provided me with a large variety of cabinetry, countertops, backsplashes, flooring right down to the hardware. The quality was far superior to other vendors and I wanted to go with someone with a good reputation. Tom Currao was the project manager and he could not have been more diligent and responsive. The total job took about 15 days to complete. I am soooooo glad I went with Alure!!! It matters who you choose, because when problems arise, you want a team that knows how to solve any issue - and Alure delivered!!! Thank you Alure for a job well done!

Our very hefty deposit was taken and I'm sure they knew they were going out of business. We can't…read morebelieve they did that to us.!! We paid by check so we can't go through a credit card dispute. We are seniors and this is hard earned money. CROOKS